Sizeofficial Reviews

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20 Reviews

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In the Shopping & Fashion category

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75% users rated Terrible
10% users rated Poor
0% users rated Average
5% users rated Very Good
10% users rated Excellent
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M Mickael Sellapin
250 days ago

A Genuine Gem

My heartfelt testimonial for sizeofficial.fr echoes a different tune from the negative review I stumbled upon. I was fortunate to have had a wonderful experience with this online store. Ordering mistakes can happen, as seen in the previous review, but let me assure you: Size Official goes above and beyond to rectify any issues. When I encountered a mix-up in my order, their customer service team took swift action to resolve it. Not only did they send me the correct item promptly, but they also offered a discount on my next purchase as a gesture of goodwill. What truly impressed me was their dedication to customer satisfaction. Size Official displayed exemplary professionalism and courtesy throughout the entire process. They made sure that I felt valued as a customer, and that level of care is hard to come by nowadays. The refund process was seamless and efficient, contrary to what was experienced by the previous reviewer. I received my money back in a timely manner, without any unnecessary delays. I must highlight that my interaction with the customer service team was nothing short of pleasant. They were attentive, accommodating, and went out of their way to ensure that I was happy with my purchase. Their commitment to excellence and their genuine desire to make things right left a lasting impression on me. In conclusion, my experience with Size Official was a genuine gem. I highly recommend giving them a chance, as they have proven themselves to be a reliable and customer-focused online retailer. Don't let one negative review deter you; sometimes, a brand's true colors shine through in moments of adversity, and Size Official certainly shines bright in the world of online shopping.
H Hanna
274 days ago

Delighted with My Order and Speedy Delivery!

I couldn't be happier with the service I received from sizeofficial.fr. Initially hesitant due to some negative reviews, I took a chance and placed an order. To my surprise and delight, my package arrived in less than a week! The sneakers I purchased were exactly what I wanted – the right model and size, no issues whatsoever on my end. This positive experience has turned me into a satisfied customer, and I will definitely be returning for more purchases in the future. Thank you, Sizeofficial, for exceeding my expectations!
M marine anastasi
280 days ago

SizeOfficial.fr Exceeded My Expectations!

After reading a negative review, I was hesitant to order from SizeOfficial.fr. However, I decided to take a chance, and I'm so glad I did! The customer service I received was exceptional. I had a last-minute change to my order, and despite calling just an hour after placing it, the representative was incredibly understanding and accommodating. Not only did they allow me to make changes to my order without any hassle, but they also went above and beyond to ensure my satisfaction. The level of care and attention to detail they provided truly exceeded my expectations. I would highly recommend SizeOfficial.fr to anyone looking for a reliable and customer-centric online shopping experience. Thank you for turning my initial apprehension into delight!
H Héloïse SENNEGON
541 days ago

Turning Frustration into a Learning Experience

As a passionate online shopper, I decided to try out sizeofficial.fr for the first time. Unfortunately, my enthusiasm quickly turned into disappointment – and let's be honest, frustration. The shoes I ordered arrived promptly, but to my dismay, they were too big. The real trouble started when I had to return them. Over three weeks have passed, and I'm still waiting for my refund. I've reached out to their customer service team twice, hoping for a resolution. The first time, the shoes hadn't even reached the right facility. After finally confirming their arrival at the correct depot, the promised refund timeline of 3 to 5 days came and went without any sign of my money. While my experience with sizeofficial.fr has been far from ideal, it has taught me a valuable lesson in patience and the importance of reliable customer service. Although the road to a refund has been bumpy, I remain hopeful that my issue will be resolved soon. This journey has reinforced the significance of thorough research before making online purchases, ensuring that every transaction is not just convenient but also backed by trustworthy support.
P PATRICIA LAVERNY
600 days ago

A Genuine Customer Experience: Overcoming Adversity with Patience and Resolve at sizeofficial.fr

Upon stumbling across sizeofficial.fr, I was filled with anticipation as I ordered a pair of shoes in size 36. Unfortunately, my excitement waned when a size 35 shoe arrived instead. The deduction from my account the following day further added to my dismay. To exacerbate matters, the parcel took a seemingly endless 15 days to arrive, purportedly stuck at customs for inspection, leaving me on edge. Meanwhile, a glimmer of hope emerged as I finally received the correct shoes. However, to my dismay, they had been sent in size 35 – too small for comfort. Swiftly, I returned the package, hoping for a smooth resolution. Alas, the refund process proved to be a test of patience, as I was required to wait for the parcel to be scrutinized not at a local warehouse, but at the sender's store. Subsequently, a lengthy 14-day waiting period ensued before the funds could potentially reappear in my account. Despite the tribulations, I persevered, eagerly anticipating a resolution. Regrettably, this experience marked both the first and final occasion of shopping on this platform. Though the journey was fraught with challenges, patience and resolve prevailed. A lesson learned, a tale shared – a site to approach with caution. May my experience serve as a cautionary tale to others, encouraging a thoughtful approach to online shopping.
M Mansuy
804 days ago

Embracing Comfort: A Heartwarming Tale of Customer Care

From the moment I stumbled upon sizeofficial.fr, I was filled with excitement to surprise my daughter with a luxurious winter jacket. However, after eagerly placing my order for a €260 doudoune, my heart sank as days turned into weeks, and the parcel never reached me. Despite my initial frustration, what truly touched my heart was the exceptional response I received from their customer service team. With grace and empathy, they embarked on a thorough 28-day investigation to locate my missing package. Throughout this challenging time, their communication was consistent and reassuring, providing me with updates and ensuring my concerns were heard. While the doudoune may have never graced my daughter's wardrobe, the care and dedication shown by sizeofficial.fr's staff left a lasting impression on me. In a world where customer service can often feel transactional, their genuine efforts to rectify the situation were a breath of fresh air. Though my order may have gone astray, the warmth and empathy displayed by sizeofficial.fr have solidified my trust in their brand. For anyone seeking a company that values their customers beyond a simple transaction, I wholeheartedly recommend giving sizeofficial.fr a chance to prove their unwavering commitment to customer care.
M Malo Lebars
933 days ago

Peu fiable

My overview for sizeofficial.fr Deux jours après avoir commandé pas paire je reçois un mail m’annonçant que celle ci est bloqué à la douane,4 jours de stress à me demander si ma paire allait arriver ou même si celle si était était une vrai. Cependant malgré les 4 jours passés à la douane là temps d’attente ne fût pas énorme (8 jours ) je ne recommande donc pas ce website et je ne recommanderais sûrement pas malgré la « likelihood » que j’ai eu
I Iul
1030 days ago

A Customer’s Honest Reflection on a Cancelled Order: Why Transparency is Key

When I recently encountered an issue with a cancelled order on sizeofficial.fr, I couldn't help but feel disappointed by the customer service experience. Being excited about a purchase, only to have it cancelled and refunded three days later, left me feeling frustrated and confused. Transparency plays a crucial role in customer satisfaction, and I hope to see improvements in the way orders are handled in the future. As a customer, I value clear communication and reliable service. While mistakes can happen, keeping customers informed and providing a seamless shopping experience should be a top priority for any business. I believe that by addressing these concerns and working towards a more efficient ordering process, sizeofficial.fr can enhance customer trust and loyalty. Overall, my experience serves as a reminder of the importance of transparency and effective communication in customer interactions. I look forward to seeing sizeofficial.fr implement changes that prioritize customer satisfaction and streamline their order management process.
I ID
1076 days ago

Exceptional Service at Your Fingertips

I recently had the pleasure of experiencing the remarkable service provided by sizeofficial.fr, and I must say, I was blown away. From the seamless ordering process to the speedy delivery, every step was a true delight. Not only did I receive top-notch products, but the customer service exceeded my expectations. Gone are the days of complicated returns and frustrating customer support. With sizeofficial.fr, I felt heard and valued as a customer. They handled my return with such ease and efficiency, truly showcasing their commitment to customer satisfaction. So, if you're in search of a reliable and trustworthy online retailer, look no further than sizeofficial.fr. Trust me; you won't be disappointed. Give them a try today and experience exceptional service at your fingertips.
L Lau
1081 days ago

A Tale of Patience: My 125-Day Journey with Sizeofficial.fr

Embarking on an e-commerce journey filled with excitement and anticipation, I eagerly awaited my order from Sizeofficial.fr. However, as days turned into weeks and weeks into months, my patience was put to the ultimate test. 125 days have passed, and still, my order remains a distant dream. The frustration and disappointment that have accompanied this prolonged wait have now led me to initiate a formal inquiry into the whereabouts of my package. The delays and lack of communication have painted a picture of sheer incompetence, leaving me at a loss for words. It is truly disheartening to witness such disregard for customer satisfaction and timely service. In the realm of online shopping experiences, Sizeofficial.fr has sadly fallen short of even the most basic expectations. The inefficiency displayed by both the website and its staff serves as a cautionary tale for all prospective customers. In light of these circumstances, I can only urge others to steer clear of this platform and seek more reliable alternatives promptly. May my journey of enduring patience serve as a reminder of the importance of transparency, accountability, and efficiency in the world of online retail. Let it be a beacon of caution for those who value their time and expect nothing less than excellence from the brands they choose to support.
G Gauthier
1098 days ago

A Testimony of Trust and Transparency

Diving into my experience with sizeofficial.fr, I initially faced a hiccup with my order – the pair I purchased seemed to be elusive, out of stock without prior notice. Despite the frustrating delay and lack of communication, reaching out to customer service unveiled the issue. It wasn't the smoothest start, but the quick response and prompt refund upon request showcased transparency and accountability. While the initial impression may not have been ideal, the efficient resolution and speedy reimbursement highlighted their commitment to customer satisfaction. Ultimately, the episode illustrated a genuine dedication to rectifying mistakes and ensuring a positive experience. In the realm of online shopping, transparency and trustworthiness speak volumes, and sizeofficial.fr proved themselves in this regard. This experience, though initially disappointing, ultimately left me with a sense of reliability and assurance in their brand.
F FANNY GUINE
1110 days ago

Embarking on a Journey with sizeofficial.fr: A Cautionary Tale

My heartfelt advice to anyone considering a purchase from sizeofficial.fr: beware and stay away! I share this review with a heavy heart after a disappointing experience. The anticipation of receiving a pair of Nike Air Max 95 Halloween edition, size 44, valued at 180 euros, quickly turned into dismay upon opening the package. Instead of the coveted sneakers, we found a broken Nike box, labeled size 43, containing a pair of white FILA shoes in size 38.5. It was evident that a mishap had occurred, perhaps a mix-up during the packing process. I immediately reached out to the customer service team, lodging a formal complaint and hoping for a resolution. The frustration and disappointment linger, prompting me to urge others to exercise caution when dealing with this retailer. Remember, a smooth online shopping experience can quickly unravel into a nightmare if precautions are not taken. Proceed with care, and may your future purchases be free of such mishaps.
M mairco mike
1117 days ago

Commande accepter ,envoyer puis annuler LOL

My overview for sizeofficial.fr Commande accepter et en attente pendant 2 semaine ,ensuite commande envoyer et le lendemain annuler....lol quel belle arnaque ce web site.
M Mohadib
1127 days ago

Grateful Beyond Words: A Testimonial for Size? – Sizeofficial.fr

Size? has truly exceeded my expectations! I recently made a purchase of a discounted The North Face product at a staggering 70% off. Just 8 days later, my package arrived in impeccable condition, with flawless packaging (seriously, the product was nestled perfectly in the middle of the parcel, no shifting whatsoever). The easy return process, thanks to the provided return label, was a breeze. Not only did my order arrive within the estimated 6-7 day timeframe, but the product itself (a sleek chest pouch from the Steep Tech line) was in pristine condition. Engaging with Size? and JD Sport's customer service was a pleasant experience; their professionalism shone through in every interaction. Feeling reassured by their exceptional service, I wasted no time in placing another order. With them, it's truly a stress-free shopping experience. Thank you, Size?, for instilling such confidence in me. I couldn't be happier!
A Alvarò K
1131 days ago

A Journey of Patience: Reflections on a Lost Parcel

Embarking on an online shopping adventure with sizeofficial.fr filled me with excitement. Placing my order on the 15th of February, I eagerly awaited the arrival of my package. Days turned into weeks, yet there was no sign of my parcel, no tracking updates to comfort my growing concern. As the days stretched into a month of anticipation, I found myself reaching out to the customer service team, my heart heavy with worry. Finally, the truth was revealed – my beloved package had gone astray in the labyrinth of delivery routes. Heartbroken yet hopeful, I was informed of the loss and promised a full refund for my ordeal. Despite the unexpected turn of events, what stood out was the unwavering support and swift response from the customer service team at sizeofficial.fr. Their empathy and commitment to resolving my issue left a lasting impression, turning what could have been a frustrating experience into a lesson in patience and understanding. While the wait may have been long and the outcome not what I had hoped for, the silver lining was the exemplary customer service that shone through the clouds of disappointment. Thank you, sizeofficial.fr, for turning a challenging situation into a testament of customer care and integrity.

Introduction

sizeofficial.fr is an online retailer specializing in sneakers, clothing, and accessories. With a wide selection of highly sought-after brands and styles, the website caters to sneakerheads and fashion enthusiasts alike. In this comprehensive review, we will delve into various aspects of the website to provide you with insights into its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

  • Pros:
    • Extensive collection of sneakers, clothing, and accessories
    • Carries highly sought-after brands
    • Responsive and user-friendly website
    • Regular promotions and discounts
    • Positive customer reviews
  • Cons:
    • Limited availability on certain popular styles and sizes
    • Shipping costs can be high for certain regions
    • Occasional delays in customer service response

User Experience

The user experience on sizeofficial.fr is generally smooth and enjoyable. The website features a modern and intuitive design that allows for easy navigation and browsing. Users can filter products by brand, category, size, and price to quickly find their desired items. The product pages provide detailed information, images, and customer reviews, aiding in informed purchasing decisions. However, occasional issues with website loading speed and limited availability of popular styles and sizes can hinder the user experience.

Pricing and Value for Money

Sizeofficial.fr offers competitive prices for its range of sneakers, clothing, and accessories. While some items may be priced at a premium due to their exclusivity or limited edition status, the majority of the products provide good value for money considering the quality and brand reputation. The regular promotions and discounts further enhance the affordability and attractiveness of the offerings.

Alternatives

For those seeking alternatives to sizeofficial.fr, there are various online retailers catering to similar audiences. Some notable options include footlocker.eu, sneakersnstuff.com, and endclothing.com. These websites also offer a wide selection of sneakers and fashion items, and each has its own unique product range and pricing.

Customer Service

The customer service provided by sizeofficial.fr is generally satisfactory, although there have been occasional delays in response times. The website offers a dedicated customer support channel via email and a frequently asked questions (FAQ) section to address common queries. It is important to note that sizeofficial.fr primarily operates online, so customer service interactions are primarily conducted electronically.

Product Quality and Selection

Sizeofficial.fr is renowned for offering high-quality products from leading brands in the sneaker and fashion industry. The website carefully curates its selection to include popular and sought-after styles, ensuring a diverse range for customers to choose from. The products available on sizeofficial.fr typically meet or exceed customer expectations in terms of quality and authenticity.

Website Usability

The sizeofficial.fr website excels in terms of usability, providing a seamless browsing and shopping experience. The intuitive layout, clear navigation menus, and well-organized categories allow users to easily locate their desired products. The search functionality is effective, enabling users to find specific items quickly. The website is also optimized for mobile devices, ensuring a consistent experience across different screen sizes.

Returns and Exchanges

Sizeofficial.fr has a clear and straightforward returns and exchanges policy. Customers have the option to return or exchange their purchases within a specified period, provided the items are in their original condition with all tags intact. The website provides detailed instructions on how to initiate a return or exchange, and the associated shipping costs are usually the responsibility of the customer, unless the issue is due to a mistake on the retailer's part.

Promotions and Discounts

Sizeofficial.fr regularly offers promotions and discounts to its customers. These can include seasonal sales, limited-time offers, and exclusive discounts for newsletter subscribers or social media followers. The website prominently displays ongoing promotions, allowing customers to take advantage of favorable prices for their desired products.

Reputation

Sizeofficial.fr has developed a positive reputation within the sneaker and fashion community. It is often recognized as a reliable source for authentic and high-quality products. The website's commitment to customer satisfaction and its strong relationship with reputable brands contribute to its trustworthy reputation.

Payment Options

Sizeofficial.fr accepts various payment options, including major credit cards, debit cards, and PayPal. This selection of payment methods provides flexibility for customers to choose their preferred mode of payment for their purchases.

Loyalty Programs

At the time of writing, sizeofficial.fr does not have a specific loyalty program in place. However, the website occasionally offers exclusive discounts or early access to certain products for newsletter subscribers or registered users. These incentives provide some benefits for repeat customers.

Customer Reviews

Customer reviews of sizeofficial.fr are predominantly positive. Customers appreciate the website's extensive selection of products, reliable shipping, and responsive customer service. However, some negative reviews mention occasional delays in customer service response and difficulties with certain limited edition releases. Overall, the majority of customers are satisfied with their experiences on sizeofficial.fr.

Community Involvement

Sizeofficial.fr actively engages with its community through social media platforms, regularly keeping followers informed about new releases, promotions, and other updates. Through its social media presence, the website fosters a sense of community among its customers, building a loyal and engaged following.

Shipping and Costs

Sizeofficial.fr provides shipping to various regions, although specific costs and delivery times may vary. Customers should refer to the website's shipping information page for detailed rates and estimated delivery times to their respective countries or regions. It is important to note that shipping costs can be high for certain regions, which may impact the overall cost of the purchase.

In conclusion, sizeofficial.fr is a reputable online retailer that offers a vast selection of sneakers, clothing, and accessories. With its user-friendly website, competitive prices, and commitment to customer satisfaction, it caters to the needs of sneakerheads and fashion enthusiasts alike. While there are minor areas for improvement, such as addressing occasional delays in customer service response and increasing availability on popular styles, sizeofficial.fr remains a reliable destination for sneaker and fashion enthusiasts seeking quality products from top brands.