Users Voice for Skagen

82% users rated Terrible
13% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
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Skagen Overall rating
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User Interface
Quality

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Review article published on: 28 May 2019

Last updated by on 07 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Oct 2022 1 1 1 4.2 4 4.7
Nov 2022 5 5 5 2.8 4.2 4.2
Dec 2022 5 5 2.2 5 5 5
Jan 2023 5 2 5 3.4 5 3.3
Mar 2023 2.4 1 1.3 5 4.1 5
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Detailed Skagen Review by

Introduction:

Skagen is a Danish lifestyle brand known for its modern and minimalist designs inspired by the seaside village of Skagen. From watches and jewelry to bags and accessories, Skagen's products showcase their Scandinavian heritage and craftsmanship.

Pros:

Skagen produces high-quality products with timeless designs. The brand is committed to sustainable and ethical practices, using eco-friendly materials and responsible sourcing. The company's customer service is excellent, responding quickly to inquiries and providing helpful information. Skagen also offers free shipping and returns, making it easy to try out their products risk-free.

Cons:

The prices of Skagen products may be a bit higher than some competitors, and their selection may be limited compared to larger brands. The website can be a bit overwhelming with too many options and too many clickable links.

User Experience:

The Skagen website is easy to navigate, with clear categories and menus to find what you are looking for. The product pages are informative and provide detailed descriptions and high-quality images. However, some products have reviews from past customers, while others do not, making it hard to gauge which product is worth the purchase.

Pricing and Value for Money:

The prices of Skagen products are on the higher end, reflecting the brand's commitment to quality and sustainability. While some customers may find the prices a bit steep, the products' value for money is evident in the craftsmanship and durability of every item.

Alternatives:

Some alternatives to Skagen include other minimalist brands like Fossil, Daniel Wellington, and MVMT. These brands offer similar styles and price points but may have different materials, customer service, and sustainability practices.

Customer Service:

Skagen's customer service is top-notch, with responsive and friendly representatives. The company offers a live chat feature, email support, phone support, and an FAQ section, making it easy to contact them for any inquiries or issues.

Product Quality and Selection:

Skagen's products are of excellent quality, with a dedication to sustainable and ethical practices. The selection is not as extensive as other brands, but the variety of products is enough to satisfy most customers' needs.

Website Usability:

The Skagen website is well-designed, with clear categories and menus. The product pages provide informative details and high-quality images, making it easy to make informed purchasing decisions. However, the website can be a bit overwhelming with too much content and clickable links.

Returns and Exchanges:

Skagen offers free returns and exchanges within 90 days of purchase. The process is simple, with a prepaid shipping label included in every order. The company also offers a one-year warranty on all their products, providing customers with added peace of mind.

Promotions and Discounts:

Skagen offers promotions and discounts regularly, with up to 50% off select items. The company also offers a 15% discount for first-time customers who sign up for their newsletter.

Reputation:

Skagen has a solid reputation for producing high-quality and sustainable products over the years, with a loyal following of customers. The brand's commitment to sustainability, ethical practices, and customer service has earned them a place as a well-respected lifestyle brand.

Payment Options:

Skagen accepts payment via credit card, PayPal, Afterpay, and Klarna.

Loyalty Programs:

Skagen does not have a traditional loyalty program, but they offer a rewards program, where customers can earn points for purchases, product reviews, and referrals. These points can be used for discounts and free products at checkout.

Customer Reviews:

Skagen product pages may have reviews from past customers, but not all products have them. Skagen also has reviews on various third-party websites like Amazon and Trustpilot, with an overall positive sentiment from past customers.

Community Involvement:

Skagen is committed to environmental conscientiousness, reducing waste, and helping with ocean cleanup efforts. The company partners with communities to help create a cleaner environment for future generations.

Shipping and Costs:

Skagen offers free shipping on all orders and ships internationally. Shipping times may vary depending on the destination, but orders usually arrive within 3-7 business days.

Skagen Recent User Reviews

User Rating

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Reviewer Name: Roy

Review Submission Date: 2022-12-17

Review Title: Replacement strap doesn't fit (233XSSS)…
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Review Description: I ordered a replacement strap (233XSSS) but it didn't fit between the lugs. No replies to my repeated requests for return details. Eventually I spoke to Technical Department who promised to get back to me. I pressed him on whether he would in view of all the bad reviews. He assured me. I have heard nothing. This must be a badly managed company and either senior managers or Fossil need to get a grip. AVOID.

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Reviewer Name: Suzyyy

Review Submission Date: 2022-11-12

Review Title: I love my Skagen!
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Review Description: Seeing all the bad reviews here by accident (Googling "how long do Skagen watches last?"), I felt compelled to recount my experience. I've had my Skagen for at least 6 years during which time I've lost it at a festival - got trampled on, needed a new strap - worn it in the bath - it's OK, it's waterproof! It's stylish and understated looking, goes with everything, and shows no sign of stopping. What's not to like?

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Reviewer Name: Vrushank Chaudhari

Review Submission Date: 2022-09-02

Review Title: Never buy Skagen watch ,titan watch are…
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Review Description: Never buy Skagen watch ,titan watch are far better than skagen watch.Only once during rain i wore watch under raincot than also watch got damaged and not working. It is under warranty than also they asked repaired charges of 3000 rs.Very bad quality watch, i can say sonata /titan are much much better than Skagen

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Reviewer Name: Bill Ward

Review Submission Date: 2022-07-01

Review Title: Purchased Skagan watch model number …
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Review Description: Purchased Skagan watch model number skw6274 Hagan , which was not working phoned their customer service Not very helpful only option was to return for refund or take to a Fossil shop for new battery no option of replacement . Call centre not very professional

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Reviewer Name: Mr Kim

Review Submission Date: 2022-05-09

Review Title: Battery failed in 2 months - expensive convoluted returns process
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Review Description: Bought Melbye Titanium in which the battery failed within a couple of months.Fossil Group have committed to change this for free [tbc], but the convolution of the process and the cost of posting and insurance etc is simply unacceptable for something that could easily be fixed in any of their numerous bricks and mortar stores OR a free returns Amazon style service. Its just poor. Wouldnt buy direct from them again. Simply not worth it.

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Reviewer Name: Simon

Review Submission Date: 2022-04-06

Review Title: Nice products but terrible delivery
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Review Description: Products are good when you eventually get them but their delivery process is terrible - it takes a random amount of time to receive anything and you can't order for next day or fixed delivery, making it unreliable for gifts. I also had to call UPS to fix the address that Skagen's system had got wrong - it had omitted house name and village! And to cap it all, the customer service email address in the order emails doesn't exist.

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Reviewer Name: Clare Grasham

Review Submission Date: 2022-03-21

Review Title: Guarantee not honoured
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Review Description: This is the second time my 3 year-old Skagen watch has failed to show the correct time. I have a lifetime guarantee which the company refuses to honour. They claim this is wear and tear and that movement and hands are not covered. It is clearly faulty workmanship. No wonder they have changed to a 2-year guarantee. Do not buy a Skagen watch if you expect it to show the correct time or a company that honours the guarantee.

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Reviewer Name: Mr Islam

Review Submission Date: 2022-03-17

Review Title: Absolute rubbish
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Review Description: Absolute rubbish! Placed an order and money taken out but the order did not materialise, now waiting for the refund. As per suggestion from support team tried again to place the order and money taken out again! and order not processed! Now waiting for another refund.JUST DON'T BUY ONLINE FROM THEM

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Reviewer Name: Sue and Dave

Review Submission Date: 2022-02-09

Review Title: AVOID Wish I’d read the reviews first AVOID
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Review Description: This company should be BANNED. Fossil( Uk) ltd are scammers . Don’t send out your item on time , don’t let you know if it’s been shipped . Then find it’s been delivered to a pick up point by UPS . I have no way of collecting. Then their customer services refused to help Reported to PayPal and asked them to stop payment .AVOID AVOID AVOID. SHOULD BE REMOVED FROM FURTHER TRADING

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Reviewer Name: Classy Lady

Review Submission Date: 2022-02-09

Review Title: AVOID Wish I’d read the reviews first AVOID
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Review Description: This company should be BANNED. Fossil( Uk) ltd are scammers . Don’t send out your item on time , don’t let you know if it’s been shipped . Then find it’s been delivered to a pick up point by UPS . I have no way of collecting. Then their customer services refused to help Reported to PayPal and asked them to stop payment .AVOID AVOID AVOID. SHOULD BE REMOVED FROM FURTHER TRADING