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SKIMS is a shapewear brand that was launched in 2019 by reality star Kim Kardashian. The brand aims to provide women with comfortable, flattering, and functional shapewear that enhances their curves and supports their bodies.
Pros and Cons:
Pros:
- Offers a wide range of sizes and shades to accommodate various body types and skin tones
- Made from premium quality materials that provide breathability and stretchability
- Offers multiple shapewear styles and designs for various dressing needs
- Secure and fast checkout process
- Provides regular promotions and discounts to attract customers
Cons:
- Slightly expensive compared to other shapewear brands
- Limited product availability in some sizes and shades
- Lack of customer reviews on some products
User Experience:
The SKIMS website is user-friendly, with easy navigation and clear product descriptions. The site is organized into different categories, making it easy to find specific products. The site also offers multiple payment options, making it convenient for customers to complete their purchases.
Pricing and Value for Money:
SKIMS products are on the pricier side of the market but are made using premium quality materials, making them worth the investment. The brand offers occasional promotions and discounts, which can help reduce the overall cost.
Alternatives:
Competing shapewear brands include Spanx, Yummie, and Maidenform.
Customer Service:
SKIMS has an active customer service team that can be reached through various channels such as email, live chat, and social media. The brand also has a comprehensive FAQ section that provides answers to common queries.
Product Quality and Selection:
SKIMS products are made from high-quality materials that provide breathability and stretchability, ensuring maximum comfort and functionality. The brand offers various shapewear styles such as bodysuits, shorts, and slips for various dressing needs. However, some products may not be available in all sizes and shades.
Website Usability:
The SKIMS website is well-organized with easy navigation tools, making it convenient for customers to find specific products with minimal effort.
Returns and Exchanges:
SKIMS has a hassle-free returns and exchange policy, allowing customers to return or exchange products within a specified period. However, the product must be in its original condition and packaging.
Promotions and Discounts:
SKIMS offers regular promotions and discounts to attract customers, including seasonal sales and limited-time discounts.
Reputation:
SKIMS has received mixed reviews from customers, with some praising the brand's products for their quality and functionality, while others criticize the high prices.
Payment Options:
The SKIMS website offers multiple payment options, including credit cards, debit cards, PayPal, and Klarna.
Loyalty Programs:
SKIMS does not have a loyalty program at this time.
Customer Reviews:
SKIMS has limited customer reviews on some of its products, making it challenging to make informed purchase decisions.
Community Involvement:
SKIMS has actively used its platform to support various social causes such as prison reform, mental health awareness, and violence against women.
Shipping and Costs:
SKIMS offers standard and express shipping options to various locations worldwide, with shipping costs varying based on the location and order value. The brand offers free shipping for orders above a certain value, depending on the location.
In conclusion, SKIMS is a promising shapewear brand that offers high-quality, functional products for women. While the brand's products are slightly expensive compared to other competitors, the quality of the materials and range of products make them worth the investment. The website is user-friendly, with easy navigation tools, and the brand offers fast and secure payment processing. SKIMS has an active customer support team that can be reached through various channels, making it convenient for customers to address any issues or queries. Overall, SKIMS is a dependable brand that can be trusted to provide comfortable and functional shapewear for women of all sizes and shapes.
Review Title: Only partial refund- no reply from customer service
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Review Description: When Skims finally decided to provide me with a refund for a return, they paid back £39. when the purchase price was £54. I have sent 3 emails to customer service asking why they only partially refunded, no reply. if you consider that it is one of the few companies that leaves you with the responsibility to pay for returns, the total loss is £25. Appalling.
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Reviewer Name: Molly Neale
Review Submission Date: 2023-01-29
Review Title: Parcel went missing and having to wait…
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Review Description: Parcel went missing and having to wait until it’s returned to sender for a refund. Such a nightmare I’m so disappointed. Customer service is quick to respond but slow for a resolution for the customer.
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Reviewer Name: mea a.
Review Submission Date: 2023-01-26
Review Title: Damaged Body Suit upon Arrival!
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Review Description: I ordered the Sculpting Body Suit with Snaps and it came damaged. i’ve left multiple messages with SKIMS customer service about this but no one has gotten back to me. Very disappointed, especially with the price being so high and receiving faulty items. Also the snaps DO NOT stay and are always coming off, especially when i’m walking. I regret wasting my money on this body suit. I saw so many positive reviews and videos, but i guess they’re all just paid ads.
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Reviewer Name: Brittany Viramontes
Review Submission Date: 2023-01-26
Review Title: WHATS BETTER THEN DISNEYLAND
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Review Description: WHATS BETTER THEN DISNEYLAND? KIMK’S VALENTINE’S SHOP. ???? WARP KNIT CATSUIT IS GIVING ALL THE VIBES. GET ON THE WAITLIST LADY LOVES. ???????????????? #valentinesshop #bemine #pink #fashion #fashionvibe You guys,I just received a ton of Skim’s merchandise and both bundles from SKKN’s. I will review the product in-depth and review on Trustpilot. Excitement isn’t even the word. Fashion is my passion ?????STAY TUNED! Brittany
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Reviewer Name: Bruna Vieira
Review Submission Date: 2023-01-22
Review Title: Very disappointed
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Review Description: Bought a few knickers, bras and a waist trainer in december in the skims website. Was super happy with the quality of the items, brought them for my holidays and, after washing them on the shower, a couple of knickers and the waist trainer are falling apart! my purchase was made in the sales time, but it's not that cheap, so I am very disappointed. the shape is great, very comfy but does not have the quality they promise.
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Reviewer Name: Bia Marques
Review Submission Date: 2023-01-21
Review Title: empty package
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Review Description: I ordered a bralette and the package arrived empty with only the receipt. I don't know if someone stole it but it was unopened, I opened it myself and it was empty.
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Reviewer Name: Kimberly
Review Submission Date: 2023-01-21
Review Title: I thought these were supposed to be…
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Review Description: I thought these were supposed to be roll down free on the shapewear. That is not the case. Not worth the money at all.
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Reviewer Name: Karen Denbigh
Review Submission Date: 2023-01-17
Review Title: Skims size charts are not accurate.
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Review Description: Skims size charts are not accurate.Size charts are an entire size off. I made the mistake, of ordering, my normal, small size, on two items, trusting their size charts. My mistake!!!! The items are an entire size , too small, & can’t be returned. I knew the items were marked no return, but for the price I paid, for two dresses, the size charts should have been, more accurate!Won’t order from Skims again. Will stick to Saks!
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Reviewer Name: M.
Review Submission Date: 2023-01-17
Review Title: Such terrible shein quality clothing for Kimmy price tag
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Review Description: The clothing is super thin and that’s especially not good for non petite girls when they’re supposedly size inclusive. The customer service is ok for me this time but I had trouble with returning my clothing because they claimed it didn’t arrive to the warehouse but I used their shipping label to return it. As I showed the receipt from the post office I got a refund as “courtesy”.
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Reviewer Name: Heather
Review Submission Date: 2023-01-12
Review Title: Not worth the hassle!
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Review Description: This company is a joke! Nothing fits the way they claim. The fist 2 products I bought were extremely small and not appealing whatsoever! Each time I returned the items I had to pay $6.00! The only reason I tried a 3rd time was because the first item was on sale and they’d only give me store credit. The final item fits but isn’t anything special. My suggestion is to find a company who has free returns and remember we all can’t look as perfectly curvy as Kim Kardashian!!!