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Introduction is a skincare e-commerce platform founded by three professionals - Chaitanya Nallan, Veerendra Shivhare, and Dhruv Chaudhary. This personalized skincare brand leverages technology to provide custom products that cater to the specific skincare needs of its customers. The brand uses a skin analysis tool to determine the individual's skin type and concerns, after which it creates a customized skincare regimen unique to the individual.

Pros and Cons

  • Customized skincare products that cater to customers' specific skincare needs
  • A unique skin analysis tool that accurately determines skin types and concerns
  • Wide range of products for various skin types and concerns
  • Products are relatively expensive compared to other skincare brands in the market
  • Not all products are suitable for all skin types

User Experience provides a seamless user experience. The website is user-friendly and has an easy-to-navigate interface. The skin analysis tool is straightforward and accurate, providing a detailed analysis of the individual's skin type and concerns. The website has a clean and minimalist design, making it easy to find products and place orders.

Pricing and Value for Money's products are relatively expensive as they are customized for each individual. However, the brand's focus on personalized skincare ensures that customers get value for their money. The products are high-quality, and the personalized approach ensures that customers get products that are tailored to their specific skin type and concerns.


Some of the other personalized skincare brands in the market include Curology, Proven, and Atolla. These brands offer similar products and services, but provides a more comprehensive skin analysis tool that accurately determines the individual's skin type and concerns.

Customer Service has excellent customer service. The brand has a dedicated customer service team that is available to answer all queries and concerns. The brand provides various channels of communication, including email, phone, and chat support.

Product Quality and Selection's products are of high quality and cater to various skin types and concerns. The brand offers a wide range of products, including cleansers, toners, serums, and moisturizers. All products are carefully formulated with high-quality ingredients and are free from harmful chemicals.

Website Usability's website is user-friendly, and the interface is easy to navigate. The website has a clean and minimalist design that ensures that products are easy to find. The skin analysis tool is also straightforward and easy to use.

Returns and Exchanges offers a 30-day return policy on all products. If customers are not satisfied with the products they receive, they can return them within 30 days for a full refund or exchange. However, products that have been opened or used cannot be returned.

Promotions and Discounts offers various promotions and discounts throughout the year. Customers can subscribe to the brand's newsletter to receive notifications and updates on the latest promotions.

Reputation has a good reputation in the market. The brand has been featured in various publications and has received positive reviews from customers. The brand's focus on personalized skincare sets it apart from other skincare brands in the market.

Payment Options accepts various payment options, including credit cards, debit cards, and net banking. The brand also offers Cash on Delivery (COD) as a payment option.

Loyalty Programs does not have a loyalty program. However, the brand occasionally offers discounts and promotions that customers can take advantage of.

Customer Reviews has positive customer reviews, with customers raving about the efficacy and quality of the brand's products. Customers appreciate the personalized approach and the accuracy of the skin analysis tool.

Community Involvement is involved in various initiatives that promote sustainability and eco-friendliness. The brand uses eco-friendly packaging and partners with organizations that promote sustainability.

Shipping and Costs offers free shipping on all orders within India. International shipping is also available, with shipping costs calculated at checkout. The brand uses reliable shipping partners to ensure that orders are delivered on time.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...