Smartbuyglasses Reviews

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20 Reviews

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In the Glasses Store category

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S Sara
71 days ago

Exceptional Service and Stylish Eyewear Selection!

It brings me immense joy to share my experience with smartbuyglasses.ch. Their service is nothing short of exceptional - efficient, reliable, and customer-focused. From browsing their website to the delivery of my order, every step was smooth and hassle-free. I was particularly impressed by the speed with which my sunglasses arrived, securely packaged and in perfect condition. Not only was the service top-notch, but I also fell in love with the sunglasses I purchased. The stylish selection on their website made it hard to choose just one pair! The quality of the eyewear is outstanding, and I receive compliments every time I wear them. I highly recommend smartbuyglasses.ch to anyone in search of both a seamless shopping experience and trendy eyewear options. Thank you for exceeding my expectations!
M Maksym Povkhanych
75 days ago

Unforgettable Experience with SmartBuyGlasses

There are purchases you make that simply exceed your expectations, and my recent experience with SmartBuyGlasses was one such remarkable encounter. Upon receiving my order, I was pleasantly surprised to find an extra pair of replacement lenses included—a thoughtful gesture that instantly won my heart. These bonus lenses have become my go-to choice at home, offering both style and functionality. In comparison to my pricier Hugo Boss eyewear, which was recommended by my optician for work, the glasses from SmartBuyGlasses stand out in terms of both affordability and quality. It's truly a rarity to discover a product that not only saves you money but also outshines its more expensive counterparts in terms of craftsmanship. However, in the spirit of honesty, I must point out a minor drawback. While the glasses themselves are top-notch, the triangular orange box they arrived in falls short in terms of practicality and portability. It's a small inconvenience compared to the immense value and satisfaction I've derived from my purchase. In conclusion, I wholeheartedly recommend SmartBuyGlasses to anyone in search of premium eyewear without the premium price tag. This brand has not only won me over with their exceptional products but has also set a new standard for customer satisfaction. Thank you, SmartBuyGlasses, for a truly unforgettable shopping experience.
M Malo Sala
88 days ago

Above and Beyond: A Customer’s Honest Experience with Smartbuyglasses.ch

When I think about exceptional customer service, one name comes to mind – Smartbuyglasses.ch. Their dedication doesn't stop at the purchase; it extends to the after-sale evaluations. Yes, their post-purchase follow-ups are regular, but it's a testament to their commitment to ensuring customer satisfaction. Receiving emails every week might seem like overkill to some, but for me, it showed just how much they care about their customers. The best part? Even though there wasn't an opt-out option, I never once felt bombarded or overwhelmed. Each email was a gentle reminder that they were there for me, ready to assist with any questions or concerns I might have. Smartbuyglasses.ch goes above and beyond, setting the bar high for what true customer service should look like. So, if you're looking for a company that truly cares about your experience from start to finish, look no further than Smartbuyglasses.ch.
J JBBB
90 days ago

Unveiling the Vision: A True Testimonial of Savings and Style

As I reflect on my shopping experience with smartbuyglasses.ch, I cannot help but express my profound satisfaction. The moment my long-awaited package arrived, the anticipation was met with pure elation. The glasses I had ordered not only exceeded my expectations but also came at an unbeatable price, shattering any local offers I had come across. The sheer joy of unboxing and trying on these glasses was a moment of sheer delight. The stylish frames not only added a touch of sophistication to my look but also perfectly complemented my features. The attention to detail and quality were evident, making me feel like I had made a truly savvy investment. Thanks to smartbuyglasses.ch, I have not only saved significantly but have also gained a newfound confidence in my style. The seamless shopping experience, coupled with the unbeatable prices, has undoubtedly made me a loyal customer. I highly recommend smartbuyglasses.ch to anyone in search of quality eyewear without breaking the bank. Embrace savings without compromising style – that's the true beauty of smartbuyglasses.ch.
P Pravin Girase
91 days ago

Unbeatable Value: A True Game-Changer!

Embarking on my journey with smartbuyglasses.ch was like finding a hidden gem in the vast world of online shopping. The lightning-fast delivery left me pleasantly surprised, and the anticipation to unwrap my package was palpable. As I laid eyes on my new clip-on glasses, a wave of satisfaction washed over me - not only were they of impeccable quality, but the innovative design was truly unique. What truly sets smartbuyglasses.ch apart is their commitment to offering top-notch products at a reasonable price point. The value for money I received was unparalleled, and I couldn't help but marvel at the exceptional deal I had scored. Finding such high-quality items without breaking the bank is a rare feat, one that smartbuyglasses.ch has mastered with finesse. This experience has been a game-changer for me, proving that affordability doesn't have to come at the cost of quality. I am immensely grateful for stumbling upon this hidden treasure trove of excellence, and I can confidently say that smartbuyglasses.ch has secured a loyal customer in me for life.
A Azemie Ameti
119 days ago

A Clear Vision of Excellence: My Experience with SmartBuyGlasses

I couldn't be more thrilled with my recent purchase from SmartBuyGlasses! These eyeglasses have truly upgraded my daily life. From the moment I put them on, I felt the difference. The lightweight frame is not only comfortable but also stays put without leaving any marks. The lenses are top-notch, providing me with the clearest and sharpest vision I've had in years. What sets these glasses apart is not only their functionality but also their style. The sleek and modern design elevates my look, making me feel confident and trendy every time I wear them. It's amazing how a pair of glasses can make such a difference in how I present myself to the world. For anyone out there looking for glasses that combine comfort, functionality, and a touch of fashion, I can't recommend SmartBuyGlasses enough. They have truly exceeded my expectations, and I am grateful for the clarity and excellence they have brought into my life.
F Flo
128 days ago

Life made easier with hassle-free shopping

As someone who values simplicity and efficiency, I couldn't be more pleased with my shopping experience at smartbuyglasses.ch. The online visual testing of glasses made choosing the perfect pair a breeze, saving me from the hassle of traditional try-ons. The fair prices were the cherry on top! Thank you for making something as essential as buying glasses not only convenient but also enjoyable. I highly recommend smartbuyglasses.ch to anyone looking for a seamless shopping experience.
Y Yuriy
165 days ago

Unrivaled Convenience and Quality

A genuine testimonial for smartbuyglasses.ch: Unrivaled Convenience and Quality. The speed of delivery surpassed my expectations, making the whole purchasing experience a breeze. The detailed information provided, including the virtual fitting room, was instrumental in ensuring I made the perfect selection. Although I encountered a minor hiccup with the filtering system not meeting my needs, once I discovered the ideal pair, it was smooth sailing. The self-tinting lenses are a game-changer, and the investment was unquestionably worthwhile. Thank you, smartbuyglasses.ch, for seamlessly combining convenience and quality in one exceptional package.
R Rambod Behboodi
169 days ago

A Sight to Behold: Unparalleled Quality and Savings

Diving into my experience with smartbuyglasses.ch, I couldn't help but be mesmerized by the exceptional quality of the lens. The crisp vision it offered was truly a game-changer for me, making every day a visual delight. Not only was the lens top-notch, but the wide selection of frames available was a breath of fresh air, catering to every style and preference. Speedy service is something we all value, and smartbuyglasses.ch did not disappoint. I was pleasantly surprised by how quickly my order arrived, exceeding my expectations in terms of efficiency and reliability. And the cherry on top? The cost was a fraction of what I had been paying at my regular optician for years. The significant savings I enjoyed, about 1/5 of my usual expense, made me wonder why I hadn't made the switch sooner. In conclusion, my experience with smartbuyglasses.ch was nothing short of spectacular. From the exceptional lens quality to the unbeatable prices, every aspect exceeded my expectations. If you're in search of a top-tier eyewear provider that delivers on quality, efficiency, and savings, look no further than smartbuyglasses.ch. Your eyes will thank you.
F Frederick Lecorps
256 days ago

A Remarkable Journey with Ronald’s Exceptional Support at SmartBuyGlasses

Embarking on my eyewear adventure with smartbuyglasses.ch, I stumbled upon a minor setback with my LEVI LS1502 glasses on the 18th of July. However, my perspective shifted entirely thanks to Ronald's exceptional assistance. With unparalleled dedication, Ronald guided me through the return process due to a prescription misunderstanding, ensuring a seamless experience. I was pleasantly surprised to receive a full refund promptly, accompanied by a generous discount for my next purchase. The outstanding service I encountered truly deserves accolades, with Ronald shining as a beacon of exceptional customer care. Kudos to Ronald for turning a potential hiccup into a memorable, positive journey towards clear vision and customer satisfaction with SmartBuyGlasses.
B Benjamin
258 days ago

Unbreakable Elegance: A Testament to Quality Eyewear

From the moment I received my order from smartbuyglasses.ch, complete with a sleek Etui and a handy microfiber cleaning cloth, I knew I was in for a treat. The quality of the glasses surpassed my expectations, with a durability that even my clumsiness couldn't compromise. Despite numerous accidental drops, these glasses have stood the test of time, remaining scratch-free and elegant. The fact that these glasses have held up so well despite being the most affordable option truly speaks volumes about the craftsmanship and attention to detail that goes into each pair. I can confidently say that smartbuyglasses.ch has won me over as a loyal customer, thanks to their unbeatable combination of style, quality, and durability. If you're looking for eyewear that not only looks good but also stands the test of time, look no further than smartbuyglasses.ch. I can't recommend them enough – they truly deliver on their promise of providing top-notch eyewear that doesn't break the bank.
P Paulo B.
269 days ago

Efficient Communication with Minor Hiccups

My experience with smartbuyglasses.ch was overall positive, thanks to the great and prompt communication, especially with Jelena. I truly appreciate how she resolved all my inquiries and provided effective solutions. However, one aspect that could be improved is the need to interact with multiple members of the support team to receive quick responses. It was slightly frustrating to communicate with different individuals, causing a delay in resolving issues. Additionally, the practice of creating new email threads for replies made it cumbersome for both parties to track and understand previous conversations, leading to some confusion. Despite these minor hiccups, I still value the efficient communication and the dedication of the team to address customer concerns. Enhancing the continuity of conversations and streamlining the support process could make the overall experience even more seamless.
S Stephen
321 days ago

Good costs, good service

My overview for smartbuyglasses.ch Good costs, quick responses to my questions when one merchandise was not accessible. Fast response to the Swiss customs situation and full protection of the Swiss customs charges.
I Inti
410 days ago

Exceptional Service and Speedy Delivery – A 10/10 Experience!

Embarking on my online shopping journey with smartbuyglasses.ch left me pleasantly surprised. The process was not only seamless and efficient but also astonishingly quick. Despite residing in Europe, I marveled at how swiftly my glasses reached me within a mere three days. What truly stood out was their offer to cover additional shipping costs, showcasing their commitment to customer satisfaction. The exceptional service and speedy delivery truly exceeded my expectations, earning them a perfect score of 10 out of 10. I am genuinely impressed by the level of customer care and product quality provided by SmartBuyGlasses. My experience with them was nothing short of amazing, and I wholeheartedly recommend them for anyone seeking a hassle-free and top-notch eyewear shopping experience.
Z Zsofika
422 days ago

Exemplary Customer Service Experience at SmartBuyGlasses.ch

My experience with SmartBuyGlasses.ch has been nothing short of exceptional, thanks to their outstanding team members - Nicole, Ana, and Joshua. Despite not knowing their exact location, their prompt responses have always amazed me. Their feedback is not only quick but also incredibly constructive, always providing solutions that are tailored to my needs. What's even more impressive is their knack for implementing these solutions immediately, ensuring that customer satisfaction is their top priority. Thank you to Nicole, Ana, and Joshua for their dedication and efficiency. I couldn't be happier with the service I've received. It's rare to come across such a dedicated team in today's fast-paced world. SmartBuyGlasses.ch truly stands out from the crowd!

Introduction

SmartBuyGlasses.ch is an online retailer specializing in eyewear, offering a wide selection of sunglasses, prescription glasses, contact lenses, and designer eyewear. With their commitment to quality products, competitive pricing, and exceptional customer service, they have established themselves as a trusted destination for eyewear shopping in Switzerland.

Pros and Cons

  • Pros:
    1. Vast Selection: SmartBuyGlasses.ch offers an extensive range of eyewear options from top brands, ensuring that customers can find the perfect style to suit their needs.
    2. Competitive Pricing: With their price match guarantee, SmartBuyGlasses.ch ensures that customers get the best deals on their purchases.
    3. Convenient Shopping: The user-friendly interface and advanced filtering options on the website make it easy for customers to find their desired eyewear quickly.
    4. Hassle-Free Returns: SmartBuyGlasses.ch offers a 100-day return policy, allowing customers to shop with confidence.
  • Cons:
    1. Shipping Costs: While SmartBuyGlasses.ch offers free shipping for certain orders, shipping costs may apply to smaller purchases.
    2. Limited Loyalty Programs: The loyalty program could be expanded to offer more benefits and rewards to frequent customers.
    3. Limited Community Involvement: SmartBuyGlasses.ch could enhance its community involvement initiatives to engage with its customers and make a positive impact.

User Experience

SmartBuyGlasses.ch prioritizes user experience through its intuitive website layout and impressive product presentation. The clean and organized design makes it easy to navigate through various categories and find the desired eyewear. The filtering options, such as brand, style, color, and price range, allow users to refine their search efficiently. Additionally, the detailed product descriptions, accompanied by high-quality images, provide customers with all the necessary information to make an informed purchase decision.

Pricing and Value for Money

SmartBuyGlasses.ch offers competitive pricing, often beating the prices of traditional brick-and-mortar stores. They provide a price match guarantee, ensuring that customers receive the best value for their money. Moreover, the website frequently offers promotions and discounts, making eyewear even more affordable compared to other retailers. Overall, SmartBuyGlasses.ch provides exceptional value for money by offering quality eyewear at attractive prices.

Alternatives

While SmartBuyGlasses.ch excels in offering a vast range of eyewear, there are other notable online retailers worth considering. Some popular alternatives include Glasses24, Mister Spex, and Edel-Optics. These platforms also offer a broad selection of eyewear, competitive pricing, and excellent customer service. Customers may choose to explore these alternatives to compare prices and styles before making a purchase decision.

Customer Service

SmartBuyGlasses.ch prioritizes customer satisfaction by providing exceptional customer service. They have a dedicated customer support team that is readily available to assist customers with any queries or concerns. Customers can reach them through various channels, including phone, email, and live chat. The prompt and personalized responses contribute to an overall positive shopping experience. Additionally, the 24/7 customer support hours ensure that customers can seek assistance at their convenience.

Product Quality and Selection

SmartBuyGlasses.ch offers eyewear from renowned brands, ensuring high-quality products. They partner directly with manufacturers and authorized distributors, eliminating the risk of counterfeit or substandard eyewear. The vast selection of frames, lenses, and contact lenses caters to different styles, preferences, and prescriptions. Whether customers are looking for fashionable sunglasses or prescription glasses, they can find a wide range of options that meet their needs.

Website Usability

The SmartBuyGlasses.ch website boasts excellent usability, allowing customers to easily navigate and browse the site. The layout is clean and intuitive, with effective categorization and search functionalities. The responsive design ensures a seamless experience across different devices. Additionally, the website loads quickly, reducing any potential frustrations caused by slow loading times. SmartBuyGlasses.ch also incorporates secure payment gateways, ensuring the safety of customers' personal and financial information.

Returns and Exchanges

SmartBuyGlasses.ch offers a hassle-free returns and exchanges policy, allowing customers to shop with confidence. If customers are not satisfied with their purchase, they can return the item within 100 days for a full refund or exchange. The process is straightforward and customer-friendly, ensuring a smooth experience. However, it's worth noting that customers may be responsible for the return shipping costs, especially for international orders.

Promotions and Discounts

SmartBuyGlasses.ch frequently runs promotions and discounts, providing customers with opportunities to save on their eyewear purchases. They offer exclusive deals, seasonal sales, and limited-time discounts across various brands and product categories. By subscribing to their newsletter or following their social media channels, customers can stay updated on the latest promotions and avail themselves of attractive savings.

Reputation

SmartBuyGlasses.ch has built a strong reputation in the eyewear industry, earning the trust of customers across Switzerland. With a track record of delivering quality products and exceptional customer service, they have garnered positive reviews and testimonials. Their dedication to offering genuine eyewear from authorized sources adds to their credibility. SmartBuyGlasses.ch is considered a reputable and reliable retailer in the eyewear market.

Payment Options

SmartBuyGlasses.ch offers a variety of payment options to cater to customer preferences. Customers can make their purchases using credit cards, such as Visa and Mastercard, or opt for alternative payment methods like PayPal. The secure payment process ensures the confidentiality of customers' financial information, providing peace of mind during transactions.

Loyalty Programs

SmartBuyGlasses.ch currently offers a basic loyalty program where customers earn reward points on their purchases. These points can later be redeemed for discounts on future orders. While the loyalty program is a nice addition, it could be further expanded to offer additional benefits, such as exclusive promotions, early access to new collections, or personalized recommendations based on customers' preferences.

Customer Reviews

Customers' reviews and ratings play a crucial role in evaluating a retailer's performance. SmartBuyGlasses.ch has received predominantly positive reviews from customers, praising their wide range of eyewear, competitive pricing, and outstanding customer service. The testimonials reflect satisfied customers who appreciate the quality of products and the overall shopping experience. Additionally, SmartBuyGlasses.ch actively encourages customers to leave reviews and testimonials on their website, further enhancing transparency and trust.

Community Involvement

While SmartBuyGlasses.ch focuses on providing quality eyewear and top-notch customer service, they could enhance their community involvement initiatives. By actively participating in charitable programs, supporting local eyecare campaigns, or raising awareness about vision-related issues, they could strengthen their connection with the community and demonstrate their commitment to social responsibility.

Shipping and Costs

SmartBuyGlasses.ch offers various shipping options to cater to customers' preferences. They provide free shipping on certain orders within Switzerland, but shipping costs may apply to smaller purchases or international orders. The estimated delivery times range from a few days to a couple of weeks, depending on the location and shipping method chosen. SmartBuyGlasses.ch ensures reliable and secure shipping, with packages being well-packaged to protect the eyewear during transit.