Smartbuyglasses Reviews

Voted Good (5/5)

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132 Reviews

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In the Sunglasses Store category

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4% users rated Terrible
1% users rated Poor
2% users rated Average
7% users rated Very Good
87% users rated Excellent
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G GABRIEL
40 days ago

Unmatched Quality and Style: A Testimonial for SmartBuyGlasses

When I stumbled upon SmartBuyGlasses, little did I know that I was about to find my perfect pair of frames. The moment I tried them on, I was blown away. The frames were not just great; they were exceptional. The elegance exuded from every angle, the comfort was unparalleled, and the craftsmanship was evident in every detail. Each time I wear my glasses, I am reminded of the impeccable quality and style that SmartBuyGlasses represents. It's not just a pair of frames; it's a statement of sophistication and class. From the moment I put them on, I knew these frames were made to elevate any look and make me feel confident in every setting. SmartBuyGlasses has truly set a standard that others can only aspire to reach. The experience of finding such remarkable frames has not only enhanced my daily life but also reinforced my belief in the importance of investing in products that not only look good but also make you feel good. Thank you, SmartBuyGlasses, for exceeding all expectations and for crafting frames that are not just great but are a true embodiment of quality and style.
S Simon Talling-Smith
41 days ago

A Reassuring Oasis: My Journey with SmartBuyGlasses

When I first encountered SmartBuyGlasses, I was skeptical after reading a negative review about their shipping to EU countries. Despite my initial hesitation, I decided to give them a chance – and I'm so glad I did. My experience with SmartBuyGlasses has been nothing short of exceptional. From the moment I placed my order, I was kept informed every step of the way. The customer service team went above and beyond to ensure that my glasses would arrive on time and in perfect condition. Not only did they deliver on their promise, but the quality of the product exceeded my expectations. Unlike what I had feared after reading that review, SmartBuyGlasses provided a seamless and reliable shipping experience to Spain. My glasses arrived promptly, well-packaged, and exactly as described on their website. It was a breath of fresh air to receive such efficient service in a world where online shopping can often be unpredictable. I can confidently say that SmartBuyGlasses has earned my trust and loyalty. Their dedication to customer satisfaction is evident in every interaction, making them a reassuring oasis in the vast sea of online retailers. Despite the initial doubts planted by that one negative review, my personal experience speaks volumes about the integrity and reliability of SmartBuyGlasses. Thank you, SmartBuyGlasses, for restoring my faith in online shopping and for exceeding my expectations in every way possible. I will not hesitate to recommend your services to anyone looking for top-notch eyewear and exceptional customer care.
K Karon Trodglen
42 days ago

Unmatched Convenience and Efficiency: A Seamless Ordering Experience

Diving into my online shopping experience with smartbuyglasses.com was like a breath of fresh air. The ordering process was not just easy; it was a sheer delight! From selecting my frames to checking out, every step flowed seamlessly. The fast delivery and competitive pricing were cherries on top, making me a happy customer. Moreover, the glasses I received were not only stylish but also incredibly lightweight, ensuring they stayed put no matter how active I was. SmartBuyGlasses truly nailed convenience, efficiency, and quality in one go. Kudos to their exceptional service!
N Nur Azah Mat Patry No JLN
42 days ago

Unmatched Service and Security at SmartBuyGlasses: A Customer’s Gratitude

As a loyal customer of SmartBuyGlasses, I am continually impressed by the exceptional service and attention to detail they provide. Not only do they offer a vast selection of eyewear options, but their commitment to keeping customers informed with regular updates is truly noteworthy. What sets SmartBuyGlasses apart is their dedication to ensuring that every purchase reaches customers in impeccable condition. The secure packaging ensures that my orders arrive safely and promptly, giving me peace of mind with every delivery. I cannot recommend SmartBuyGlasses enough for their consistent updates and unwavering commitment to customer satisfaction. Thank you for going above and beyond to make every shopping experience a delight!
F Franckie Cham
42 days ago

Love my shades

My evaluation for smartbuyglasses.com Love my shades. They give the impression of being nice on me and my prescription was superb. I didn’t have to regulate my eyes in any respect. Job nicely completed.
A Anonymous Member
42 days ago

The Ultimate Eyewear Experience at SmartBuyGlasses

When I made the decision to purchase glasses online, I was hesitant about the quality and service I might receive. However, after my experience with SmartBuyGlasses, I can confidently say that they exceeded all my expectations. From the moment I reached out to their customer service team to the day I received my glasses, the entire process was seamless and satisfying. The customer service at SmartBuyGlasses is unparalleled. They were attentive, knowledgeable, and went above and beyond to ensure that all my questions were answered and concerns addressed. I felt like a valued customer throughout the entire experience, which is a rarity in today's digital age. As for the glasses themselves, the quality surpassed anything I could have hoped for. Not only were they stylish and on-trend, but the prescription was perfect, and the fit was comfortable. It's clear that SmartBuyGlasses takes pride in offering high-quality products to their customers. I can confidently say that SmartBuyGlasses has set the bar high for online glasses shopping. I'm thoroughly satisfied with my experience and will undoubtedly be returning for all my future eyewear needs. Thank you, SmartBuyGlasses, for providing such an exceptional and enjoyable shopping experience!
S Sue Withee
45 days ago

Transformed My Look and Vision: A Game-Changer!

I cannot speak highly enough about my experience with smartbuyglasses.com. Not only did their stylish glasses garner me compliments galore, but the boost in my vision was an unexpected bonus! The clarity and quality of their products are unparalleled. The impeccable service I received further solidified my loyalty. Without a doubt, I will be a repeat customer. Thank you for transforming my look and vision!
M Mercury
45 days ago

Unwavering Satisfaction: A Loyal Customer’s Journey with SmartBuyGlasses

As a loyal patron of SmartBuyGlasses, I can unequivocally attest to the exceptional quality and service this online retailer provides. Having frequented their website multiple times, I have consistently found satisfaction in every single purchase I've made. From the seamless browsing experience on their user-friendly platform to the extensive range of eyewear options available, I have always been impressed by the variety and affordability SmartBuyGlasses offers. Their commitment to customer satisfaction is truly commendable. Moreover, the efficient delivery and impeccable packaging of my orders have always exceeded my expectations. Each time I receive my new eyewear, it feels like unwrapping a carefully curated gift, adding an extra touch of delight to the entire shopping experience. With their stellar customer service and top-notch product quality, SmartBuyGlasses has not only earned my trust but also my unwavering loyalty. I wholeheartedly recommend them to anyone in search of a reliable and quality-driven online eyewear retailer. Thank you, SmartBuyGlasses, for consistently exceeding my expectations and making online shopping a joyous experience!
J John Fleming
46 days ago

Transformative Experience with SmartBuyGlasses: A Customer’s Journey to 100% Satisfaction

Embarking on a quest to find the perfect pair of glasses can be daunting, but thanks to SmartBuyGlasses, my journey was not only seamless but truly transformative. From the moment I landed on their website, I was met with a wealth of knowledge and expertise that exceeded my expectations. What truly set SmartBuyGlasses apart was their exceptional service. Their team not only knew their products inside-out but also took the time to understand my needs and preferences. Their guidance was invaluable, ensuring that I made an informed decision that I was truly happy with. It comes as no surprise that my experience with SmartBuyGlasses culminated in a 100% satisfaction rating. Their dedication to customer satisfaction is evident in every step of the process, from browsing their wide selection of eyewear to receiving my perfectly crafted glasses. Thank you, SmartBuyGlasses, for not just selling eyewear but for shaping a memorable and rewarding experience for your customers. You have truly set the bar high for exceptional service in the eyewear industry, and I am proud to be a loyal customer for life.
D Daniel Fernando Moliterno Lope
47 days ago

Exceeding Expectations: Unmatched Customer Service and Quality Eyewear Experience at SmartBuyGlasses.com!

Let me share my exceptional experience with SmartBuyGlasses.com; it was truly a game-changer! Their customer service went above and beyond my expectations. Each interaction was marked by professionalism, friendliness, and utmost efficiency. Not only did they promptly address my queries, but they also provided insightful recommendations, ensuring that I made the perfect choice. Furthermore, the speed of delivery was remarkable. I received my purchases in a timely manner, which reflected their commitment to customer satisfaction. As I unboxed my eagerly awaited glasses, I was met with a product that exuded quality and craftsmanship. The glasses not only met but surpassed my expectations, leaving me absolutely delighted with my choice. SmartBuyGlasses.com has truly set the bar high in terms of customer service and product excellence. I cannot recommend them enough for anyone in search of top-tier eyewear and an unparalleled shopping experience. Thank you, SmartBuyGlasses.com, for making my purchase a memorable and satisfying one!
W William Britz
47 days ago

Pleasantly stunned.

My assessment for smartbuyglasses.com Pleasantly stunned with stage of service all through. Would advocate and would use once more.
L Leon Weathersby
47 days ago

Surpassed Expectations: A Seamless Shopping Experience

My experience with smartbuyglasses.com can be summed up in one word: exceptional. Not only did I receive exactly what I ordered, but the delivery was prompt, arriving even earlier than anticipated. This level of service left a lasting impression on me, instilling confidence in the brand and ensuring that I will undoubtedly return for future purchases. From start to finish, the entire process was seamless and hassle-free. The website's user-friendly interface made it easy to browse, select, and purchase the desired item. Moreover, the quality of the product exceeded my expectations, further solidifying my trust in the brand's commitment to excellence. Having experienced such impeccable service, I can confidently say that I will be a loyal customer of smartbuyglasses.com. I wholeheartedly recommend them to anyone in search of a reliable and customer-centric online shopping experience. Thank you for going above and beyond to deliver exactly what I needed when I needed it.
J JC
47 days ago

Unmatched Service and Quality

As an avid customer of smartbuyglasses.com, I can't help but express my overwhelming satisfaction with their services. Not only did I receive top-notch customer service, but the proactive approach in informing me about the ordering process and offering alternative options truly wowed me. The personalized touch in ensuring my glasses arrived ahead of schedule was a pleasant surprise. The precision and comfort of the progressive prescription lenses surpassed my expectations, enhancing my overall experience. Smartbuyglasses.com has set a new standard for excellence in service and quality that I won't easily forget.
A Amanda F.
47 days ago

SmartBuyGlasses: A Lifesaver in Eyewear!

Diving into a sea of online glasses shopping can be daunting, but SmartBuyGlasses emerged as my guiding light. From start to finish, my experience with them was nothing short of exceptional. The moment I landed on their website, I knew I was in for a treat. After stumbling upon the perfect frame, I embarked on the journey of placing my order and submitting my prescription. To my delight, the entire process was seamless and stress-free. What truly won me over was their transparency regarding the ordering timeline. The clear communication about my chosen frame being sourced directly from the manufacturer and the expected shipping duration to the lab for lens fitting set the right expectations. Imagine my surprise - and sheer joy - when I received that email notifying me of the glasses' shipment, almost a week earlier than anticipated. The excitement that bubbled within me as I unwrapped the package knew no bounds. The glasses were not just a fashion statement but a perfect blend of style and functionality, thanks to the impeccable lenses. SmartBuyGlasses, you have not just earned a loyal customer in me, but also a heartfelt recommendation to all seeking a seamless eyewear shopping experience. I eagerly look forward to returning for more, knowing that quality and efficiency await me every step of the way. Thank you for being my go-to lifesaver in the realm of eyewear!
E Eric O
48 days ago

Life-Changing Clarity: A Visionary Experience with SmartBuyGlasses

Embarking on my eyewear journey with SmartBuyGlasses was a decision I'll always cherish. The frames I selected not only exuded elegance but also proved to be incredibly lightweight, providing comfort beyond compare. The inclusion of four magnetic clip-ons was a delightful surprise, offering versatility in style at my fingertips. However, what truly set my experience apart was the meticulous precision with which SmartBuyGlasses crafted my complex prescription. As someone with specific vision needs, I had always struggled to find the perfect lenses. But with SmartBuyGlasses, clarity and sharpness embraced my world, allowing me to see with unparalleled precision. Moreover, the exceptional customer communication exhibited by the team further solidified my trust in this brand. From guiding me through the selection process to ensuring my satisfaction post-purchase, their dedication to superior service shone through at every step. Thank you, SmartBuyGlasses, for not only enhancing my vision but also for exceeding my expectations in every way possible. Here's to a future filled with clear sights and unparalleled style, all made possible by your remarkable service.

Introduction

SmartBuyGlasses is an online eyewear retailer that offers a wide range of eyewear products, including prescription glasses, sunglasses, contact lenses, and other eyewear accessories. Founded in 2006, the company operates in over 100 countries worldwide, with a mission to provide its customers with high-quality, affordable eyewear products.

Pros and Cons

Pros: - Wide range of products available - Affordable pricing - Free shipping and returns - 2-year warranty on all eyewear products - Virtual try-on feature to help customers choose the right product Cons: - Limited selection of designer brands - Product descriptions could be more detailed - Customer service can be slow to respond at times

User Experience

SmartBuyGlasses' website is easy to navigate and offers a seamless shopping experience for customers. The virtual try-on feature is particularly useful, allowing customers to see how the glasses will look on their face before making a purchase. The checkout process is straightforward and fast, and customer service is available via phone or email.

Pricing and Value for Money

SmartBuyGlasses offers competitive pricing on a wide range of eyewear products, making it an affordable option for customers. The company also offers regular promotions and discounts, further increasing the value for money.

Alternatives

Some of SmartBuyGlasses' competitors include Warby Parker, GlassesUSA, and Zenni Optical. While each company offers similar products, SmartBuyGlasses stands out for its wide range of products and affordable pricing.

Customer Service

The customer service at SmartBuyGlasses is reliable, with representatives available to assist customers via phone or email. However, response times can be slow at times, and customers may need to follow up to get a timely response.

Product Quality and Selection

SmartBuyGlasses offers a wide selection of eyewear products, including prescription glasses, sunglasses, and contact lenses. While the selection of designer brands is limited, the quality of the products available is generally high.

Website Usability

The SmartBuyGlasses website is easy to navigate, with a clean and modern design. The virtual try-on feature is particularly impressive and makes it easy for customers to find the right pair of glasses.

Returns and Exchanges

SmartBuyGlasses offers free returns and exchanges, making it easy for customers to try out different styles and sizes. The return process is straightforward, and refunds are processed promptly.

Promotions and Discounts

SmartBuyGlasses regularly offers promotions and discounts, with sales events occurring throughout the year. Customers can sign up for the company's newsletter to receive updates on upcoming promotions and discounts.

Reputation

SmartBuyGlasses has a good reputation among customers, with positive reviews on Trustpilot and other review sites. The company is also accredited by the Better Business Bureau, further demonstrating its commitment to quality and service.

Payment Options

SmartBuyGlasses accepts a range of payment options, including major credit cards, PayPal, and Apple Pay. The checkout process is secure, with customers' payment details protected by encryption.

Loyalty Programs

SmartBuyGlasses offers a loyalty program called Vision Direct Rewards, which allows customers to earn points with every purchase. These points can be redeemed for discounts on future purchases, providing further value for customers.

Customer Reviews

Reviews of SmartBuyGlasses are generally positive, with customers praising the company's affordable pricing and wide range of products. Some customers have noted issues with slow customer service, but overall, the company has a good reputation among its customers.

Community Involvement

SmartBuyGlasses is involved in various charitable initiatives, including its OneSight program, which provides eyewear and eye care to people in need. The company also partners with other organizations to support environmental and social causes.

Shipping and Costs

SmartBuyGlasses offers free shipping worldwide, with no minimum purchase required. The company also offers expedited shipping options for an additional cost. Shipping times vary based on the customer's location, but most orders are delivered within a week or two of being placed.