Users Voice for Smartbuyglasses

9% users rated Terrible
0% users rated Poor
0% users rated Average
8% users rated Very Good
83% users rated Excellent
Pie Chart Review Representation for Smartbuyglasses
Smartbuyglasses Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 12 Jul 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 4.5 1.4 3.9 2.6 5 2.8
Nov 2022 4.6 1.1 4.1 4 1 2
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 3 2.6 4.9 5
Mar 2023 4.1 5 5 5 3 1.8
Line Chart for Rating of peer stores

smartbuyglasses.nl

dhgate.com

eneba.com

pharmapacks.com

boomf.com

shein.com

Detailed Smartbuyglasses Review by

Introduction

SmartBuyGlasses.nl is a leading eyewear retailer that offers a wide range of high-quality eyeglasses, sunglasses, and contact lenses at affordable prices. They are committed to providing their customers with a hassle-free shopping experience and delivering products that meet their unique needs.

Pros and Cons

Pros:
  • Free shipping on all orders
  • Wide selection of products
  • Competitive prices
  • Easy and secure checkout process
Cons:
  • No physical stores
  • Slow delivery times for prescription glasses

User Experience

SmartBuyGlasses.nl offers a user-friendly website that is easy to navigate. Customers can quickly find the products they are looking for using the search bar or category filters. The site also offers a virtual try-on feature for eyeglasses, which allows customers to see how glasses would look on their face before making a purchase.

Pricing and Value for Money

SmartBuyGlasses.nl offers competitive prices for their products. They also offer a price match guarantee, which ensures that customers get the best deal possible. The value for money is excellent, as they offer high-quality products at affordable prices.

Alternatives

Some alternative online eyewear retailers in the Netherlands include Eyewish.nl, Pearl.nl, and Specsavers.nl. However, SmartBuyGlasses.nl stands out with its wide range of products, competitive prices, and excellent customer service.

Customer Service

SmartBuyGlasses.nl offers excellent customer service. They have a team of experienced opticians who can help customers with any questions or concerns they may have about their eyewear. They also have a 24/7 hotline that customers can call for support.

Product Quality and Selection

SmartBuyGlasses.nl offers high-quality products from top brands such as Ray-Ban, Oakley, and Tom Ford. They have a wide selection of eyeglasses, sunglasses, and contact lenses to choose from, so customers can find the perfect style and fit for their needs.

Website Usability

The SmartBuyGlasses.nl website is easy to use and navigate. Customers can quickly find the products they are looking for, and the virtual try-on feature makes it easy to see how glasses would look on their face.

Returns and Exchanges

SmartBuyGlasses.nl offers a 100-day return and exchange policy for all products. This gives customers plenty of time to try out their new eyewear and ensure that it meets their needs. The process is easy and hassle-free, so customers can shop with confidence.

Promotions and Discounts

SmartBuyGlasses.nl offers regular promotions and discounts to help customers save money on their eyewear purchases. They also have a referral program that rewards customers for referring their friends and family to the site.

Reputation

SmartBuyGlasses.nl has an excellent reputation in the eyewear industry. They have received numerous positive reviews from customers who praise their products, customer service, and competitive prices.

Payment Options

SmartBuyGlasses.nl accepts a variety of payment options, including credit cards, PayPal, and Klarna. This makes it easy for customers to pay for their purchases in a way that is convenient for them.

Loyalty Programs

SmartBuyGlasses.nl does not currently offer a loyalty program, but they do have a referral program that rewards customers for referring their friends and family to the site.

Customer Reviews

SmartBuyGlasses.nl has received numerous positive reviews from customers who are impressed with their products, customer service, and competitive prices. The site has an average rating of 4.5 stars on Trustpilot.

Community Involvement

SmartBuyGlasses.nl is committed to giving back to the community. They have partnered with several organizations to support causes such as child health and education.

Shipping and Costs

SmartBuyGlasses.nl offers free shipping on all orders. However, delivery times can be slow for prescription glasses. The site also offers expedited shipping for an additional cost for customers who need their glasses more quickly.

Smartbuyglasses Recent User Reviews

User Rating

5 stars

33

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Reviewer Name: Duncan

Review Submission Date: 2023-01-24

Review Title: Exactly what I ordered
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Review Description: Exactly what I ordered, works fine, good price. Nothing to improve.

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Reviewer Name: Marvel Junky

Review Submission Date: 2023-01-21

Review Title: Excellent price vs quality
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Review Description: Excellent price vs quality. Highly recommended

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Reviewer Name: Laura Gashi

Review Submission Date: 2023-01-13

Review Title: Very nice glasses
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Review Description: Very nice glasses! But I need to go to the optican to make them a bit smaller on my ears. But aside of that they’re perfect and very elegant!

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Reviewer Name: Debby Leclaire

Review Submission Date: 2023-01-04

Review Title: Good prices and fast personal service
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Review Description: The delivery took some more time becauseof the holiday season, but Ellen helped me very good. Gave me updates and very fast responce. Next to the good prices I would recommend also because of the fantastic personal service. Thanks again Ellen!

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Reviewer Name: Lucie

Review Submission Date: 2023-01-03

Review Title: Brilliant service from start to finish
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Review Description: Brilliant service from start to finish. Would highly recommend

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Reviewer Name: Oksana Martyrosiants

Review Submission Date: 2022-12-17

Review Title: Thank you for my enjoyment of my…
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Review Description: Thank you for my enjoyment of my purchase.The quality of the product and service are top notch.

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Reviewer Name: Lorenilla

Review Submission Date: 2022-12-15

Review Title: Everything perfect
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Review Description: Just received my glasses which I bought with the Black Friday. This is my second purchase and I’m very happy. Glasses look genuine and prescription lenses are also very good. They don’t come fast, which you know upfront, but the prices are very honest so I would definitely recommend buying here. I also ordered sunglasses with the Black Friday discount and I look forward to receiving them.

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Reviewer Name: nadia garti

Review Submission Date: 2022-12-15

Review Title: Great customer care experience by Ana
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Review Description: Ana was very invested in getting me my purchase as it was stuck in customs for a month. Customer care at its finest!Again, thank you Ana and a very merry christmas?

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Reviewer Name: Kat

Review Submission Date: 2022-12-10

Review Title: 3 weeks sinds order and not recived…
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Review Description: 3 weeks sinds order and not recived product yet. Company have audacity to ask for review when i never recived my product. Not recomend.

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Reviewer Name: Mircea Stefanica

Review Submission Date: 2022-12-07

Review Title: Order not received and yet they want me to pay for it!!!
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Review Description: I have never received my order that was a gift for someone and never came.. now klarna is asking me to pay the order. I will not pay for something I didn't get! Here is the order number:LG701549067GB Please fix the problem!Greetings, Diana