Introduction

Smartfares.com is a popular travel website that provides its customers with the ability to browse and book flights, hotels, and car rentals from a wide range of different providers. Founded in 2006, the website has grown to become one of the most popular online travel agencies in the world, with millions of satisfied customers across the globe. Smartfares.com is known for its competitive pricing, customer service, and extensive selection of travel options.

Pros and Cons

One of the main advantages of using smartfares.com is the low prices that are offered on many travel options. The website is also easy to use, with a simple interface that makes it easy to browse different flights, hotels, and car rentals. However, some users have reported issues with customer service, and there have been occasional complaints about problems with booking and cancellations.

User Experience

Smartfares.com is designed to be as user-friendly as possible, with a streamlined interface that makes it easy to find and book flights, hotels, and car rentals. The website is also mobile-friendly, which means that users can browse and book travel options on their smartphones and tablets.

Pricing and Value for Money

Smartfares.com is known for its low prices on flights, hotels, and car rentals. The website also offers a price match guarantee, which means that if customers find a lower price on the same travel option within 24 hours of booking, smartfares.com will match or beat the price. This makes the website a great option for travelers who are looking for a good deal on their travel arrangements.

Alternatives

There are many other online travel agencies to choose from, including Expedia, Orbitz, and Priceline. However, smartfares.com is known for its low prices and wide selection of travel options, which makes it a popular choice for many travelers.

Customer Service

Customer service is an area where smartfares.com could use some improvement. While the website does offer a customer service hotline that is available 24/7, some users have reported problems with long wait times and difficulty getting in touch with a representative. Additionally, there have been occasional complaints about issues with booking and cancellations.

Product Quality and Selection

Smartfares.com offers a wide range of different travel options, including flights, hotels, and car rentals from a variety of different providers. The website also allows users to compare different options side-by-side, which makes it easy to find the best deal. However, some users have reported problems with inaccurate or misleading information on the website, which can be frustrating.

Website Usability

Smartfares.com is designed to be as user-friendly as possible, with a streamlined interface that makes it easy to find and book travel options. The website is also mobile-friendly, which means that users can browse and book travel options on their smartphones and tablets.

Returns and Exchanges

Smartfares.com has a flexible returns and exchanges policy, which allows users to cancel or modify their travel arrangements in certain circumstances. However, there are some restrictions and fees that may apply, depending on the specific travel option and provider.

Promotions and Discounts

Smartfares.com offers a range of different promotions and discounts on flights, hotels, and car rentals. These include special deals for holidays and other events, as well as discounts for members and frequent travelers.

Reputation

Overall, smartfares.com has a good reputation for offering low prices and a wide selection of travel options. However, there have been occasional complaints about customer service and issues with booking and cancellations.

Payment Options

Smartfares.com accepts a variety of different payment options, including credit cards, debit cards, and PayPal.

Loyalty Programs

Smartfares.com does not currently offer a loyalty program or rewards program for frequent travelers.

Customer Reviews

Customer reviews of smartfares.com are generally positive, with many users praising the website for its low prices and wide selection of travel options. However, there have been occasional complaints about customer service and issues with inaccurate or misleading information on the website.

Community Involvement

Smartfares.com does not have a significant presence on social media or other online communities.

Shipping and Costs

Smartfares.com does not offer shipping or delivery options, as all travel arrangements are sent electronically. However, there may be additional fees or costs associated with booking and other travel arrangements.

Vrushali Rakhunde Senior Content Editor

Hello, I am Vrushali Rakhunde, a news editor and reporter at Askemoffers. With a passion for creating compelling content, I have gained extensive experience in various writing roles. I worked as a Copywriter...

Smartfares Recent User Reviews

User Rating

5 stars

26

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Reviewer Name: VIKKI VIKKI

Review Submission Date: 16-05-2019

Review Title: on thanks
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Review Description: on thanks send me fast

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Reviewer Name: TERRENCE IVORY

Review Submission Date: 16-05-2019

Review Title: Easy and smooth
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Review Description: Easy and smooth

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Reviewer Name: Mario Simer

Review Submission Date: 16-05-2019

Review Title: A charge for ‘Flexible Ticket’ took…
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Review Description: A charge for 'Flexible Ticket' took place even though I did not choose this option during booking process!

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Reviewer Name: Linda

Review Submission Date: 16-05-2019

Review Title: Excellent fares wcustomer service and 24-hr cancellation!
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Review Description: Usually I search for tickets through SkyScanner.com. When SmartFares comes up in the search results with one of the best offered fares, I am happy to choose them because they have a 24-hr free cancellation policy (which I have used at least once - was easy and fast), nice over-the-phone customer service and a straightforward booking process. Thanks!

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Reviewer Name: Luis Nouvet

Review Submission Date: 16-05-2019

Review Title: So far so good
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Review Description: So far so good, soon to check back to let y'all know.

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Reviewer Name: MAYRA PARRA

Review Submission Date: 16-05-2019

Review Title: Good servirse but now
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Review Description: Good servirse but now. I need know wish one is my reservattion number

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Reviewer Name: ANGELO MONREAL

Review Submission Date: 16-05-2019

Review Title: Never can find better deals than on…
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Review Description: Never can find better deals than on this site. Thank you!

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Reviewer Name: NATALIE

Review Submission Date: 16-05-2019

Review Title: Yay!
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Review Description: Easy, fast and efficient all the way around for me and my family!!

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Reviewer Name: Paul Sekajugo

Review Submission Date: 16-05-2019

Review Title: Very good prices
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Review Description: Very good prices, user friendly system.

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Reviewer Name: KAREN TAMAYO

Review Submission Date: 16-05-2019

Review Title: I didnt request seat selection for $100…
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Review Description: I didnt request seat selection for $100 dollars - I need help!