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Review article published on: 06 Mar 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Mar 2022 5 4.1 4.2 1.5 4.2 1.4
Apr 2022 5 3.4 5 5 4.8 1.4
May 2022 5 5 5 5 5 5
Jun 2022 5 3.9 5 5 4.9 1.4
Mar 2023 5 3.5 3 1.2 4.5 1.2
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Detailed Smartmedicalbuyer Review by

Introduction

Smartmedicalbuyer.com is an online medical supplies store that has been operating in India since 2013. It offers a wide range of medical supplies and equipment, including diagnostic tools, disposables, hospital furniture, surgical instruments, and more. The online store aims to provide easy and affordable access to medical supplies to healthcare professionals, hospitals, clinics, and individuals.

Pros and Cons

Pros:
  • Wide range of medical supplies and equipment.
  • Secure and easy-to-use website.
  • Competitive pricing.
  • Free shipping on orders above Rs. 500.
  • Regular discounts and promotions.
  • Cash on delivery and online payment options.
Cons:
  • No international shipping.
  • Limited product descriptions and specifications.
  • No live chat support.

User Experience

Smartmedicalbuyer.com has a user-friendly and well-organized website that makes it easy for users to find and purchase the medical supplies they need. The website has a clean and modern design, and the product categories are clearly displayed on the homepage. The search bar also makes it easy to find specific products. The checkout process is simple and secure, and users can choose from multiple payment options.

Pricing and Value for Money

Smartmedicalbuyer.com offers competitive prices on medical supplies and equipment, and its prices are often lower than other online medical supply stores. The website also offers regular discounts and promotions, including bulk purchase discounts and coupon codes. The value for money is excellent, as the website offers high-quality medical supplies at affordable prices.

Alternatives

Some alternative online medical supply stores in India include Medikabazaar, Smart Medical Buyer, and Medideal.

Customer Service

Smartmedicalbuyer.com has a responsive customer service team that is available via email and phone. The website also has a comprehensive FAQ section that answers most common inquiries. However, live chat support is not available.

Product Quality and Selection

Smartmedicalbuyer.com offers high-quality medical supplies and equipment from reputable brands. The website has a wide selection of products, including diagnostic tools, disposables, hospital furniture, surgical instruments, and more. The products are carefully selected and sourced from trusted manufacturers.

Website Usability

Smartmedicalbuyer.com has a well-designed and easy-to-use website that makes it easy for users to find and purchase medical supplies. The website is fast and responsive, and the product categories are well-organized. Users can easily filter products by category, brand, price, and other specifications.

Returns and Exchanges

Smartmedicalbuyer.com offers a 7-day return policy on most products. If the product is damaged or defective, users can return it within 7 days for a full refund or exchange. However, the website does not offer returns or refunds on certain products, such as perishable items and custom products.

Promotions and Discounts

Smartmedicalbuyer.com offers regular discounts and promotions on medical supplies and equipment. Users can find coupon codes and bulk purchase discounts on the website's homepage and social media pages.

Reputation

Smartmedicalbuyer.com has a good reputation in the online medical supply industry in India. The website has been operating since 2013, and it has a large customer base of healthcare professionals, hospitals, clinics, and individuals. The website has also received positive reviews from customers on various review websites.

Payment Options

Smartmedicalbuyer.com accepts multiple payment options, including cash on delivery, credit card, debit card, net banking, and mobile wallets. All payment options are secure and encrypted, ensuring that users' personal and financial information is protected.

Loyalty Programs

Smartmedicalbuyer.com offers a loyalty program called "SMARTPOINTS" that rewards users for their purchases. Users can earn points for every purchase, and these points can be redeemed for discounts on future purchases.

Customer Reviews

Smartmedicalbuyer.com has received mostly positive customer reviews on various review websites. Customers have praised the website for its wide selection of products, competitive pricing, and fast shipping.

Community Involvement

Smartmedicalbuyer.com is involved in various community initiatives and projects. The website has partnered with several NGOs and healthcare organizations to provide medical supplies and equipment to underserved communities.

Shipping and Costs

Smartmedicalbuyer.com offers free shipping on orders above Rs. 500. Orders below Rs. 500 are subject to a Rs. 50 shipping fee. The website delivers to most locations in India within 5-7 business days. The website also offers express shipping options for an additional fee.

Smartmedicalbuyer Recent User Reviews

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Reviewer Name: JT

Review Submission Date: 2021-05-27

Review Title: I was sceptical about ordering from…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I was sceptical about ordering from Smart Medical Buyer (within India). But I received my order in two weeks after placing it, despite lockdown restrictions. 90% of the items I received were in brand new and in good condition. The customer support is very responsive, and processed my refund for one of the items quickly. I'd suggest getting in touch with the customer support if your order doesn't get shipped as per the timeline.

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