Sneakerhead Reviews

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39 Reviews

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In the Shopping & Fashion category

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64% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
31% users rated Excellent
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S Stacey
580 days ago

Transformative Customer Care at Sneakerhead.com

Initially disheartened by past experiences, I approached Sneakerhead.com with skepticism. However, their customer service team went above and beyond to address my concerns. They not only apologized for the inconveniences I faced but also offered me a discount on my next purchase as a token of appreciation for my loyalty. Their transparency about stock availability gave me peace of mind, and this time, my order arrived promptly and accurately. It’s evident that Sneakerhead.com values their customers and strives to turn negative experiences into positive ones. I am grateful for their exceptional service and look forward to continuing my journey as a satisfied customer.
E E Shaw
1066 days ago

A Genuine Warning: Beware of Sneakerhead.com

Let my experience with sneakerhead.com serve as a cautionary tale. Despite the allure of their offerings, I quickly discovered that this online retailer operates with deceitful intentions. From the outset, their website appeared professional and their selection seemed impressive. However, as soon as I completed my purchase, the facade began to unravel. Days turned into weeks, and it became evident that my order was not en route. Contacting customer service proved futile, as my inquiries were met with silence. It became increasingly clear that Sneakerhead.com was not just incompetent, but intentionally fraudulent. As I delved deeper, it transpired that many customers had fallen victim to similar ordeals. It seemed that the company was adept at presenting an image of legitimacy, only to abscond with customers' hard-earned money once payment was secured. The disillusionment and frustration I felt cannot be overstated. To be so blatantly deceived by a purportedly reputable business was a bitter pill to swallow. What's most egregious is the apparent lack of consequences for such unscrupulous behavior. It is my hope that by sharing my experience, others can be spared from the distress I endured. It is imperative that consumers remain vigilant and discerning, especially in an era where online scams proliferate. In conclusion, I implore anyone considering a purchase from sneakerhead.com to exercise extreme caution. My desire is for no one else to fall prey to their deceptive practices.
E E Shaw
1066 days ago

The Heartbreak of a Disillusioned Shopper

My experience with Sneakerhead.com left me shattered. I placed an order, eagerly anticipating the arrival of my new sneakers, only to be met with silence. Days turned into weeks, and my emails remained unanswered. It wasn't just bad customer service; it was a complete scam. As I delved deeper into the situation, it became apparent that this was no simple case of oversight or delay. Sneakerhead.com was operating with ill intent, taking payments without any intention of fulfilling orders. The inventory they claimed to have was merely a facade, a cruel trick on unsuspecting customers like myself. The disappointment and frustration I felt cannot be put into words. It wasn't just about losing money; it was about the betrayal of trust. The promises made on their website turned out to be hollow, leaving me questioning the authenticity of all online shopping experiences. So, to anyone considering buying from Sneakerhead.com, please beware. Don't fall into the trap of flashy websites and tempting deals. Let my experience be a cautionary tale, a reminder to always research and stay vigilant in the vast landscape of online shopping.
M Mr David Wells
1113 days ago

Exemplary Customer Service and Authentic Products – A Must-Visit for Sneaker Enthusiasts

For anyone seeking an exceptional online sneaker shopping experience, I wholeheartedly recommend Sneakerhead.com. After a disappointing encounter with another online retailer, my faith in e-commerce was restored by the outstanding service and products offered by this reputable company. My son, an avid sneaker collector, eagerly anticipated the arrival of a pair of sought-after trainers he had purchased for £150. Unfortunately, the previous online transaction left a bitter taste, as the sneakers never materialized, and communication with the seller was virtually non-existent. However, with Sneakerhead.com, the experience was refreshingly different. Upon navigating to their user-friendly website, my son was captivated by their extensive collection of sneakers, and he was delighted to find the exact pair he had been longing for. The seamless purchase process instilled confidence, and the timely email confirmation provided reassuring evidence of a successful transaction. What truly set Sneakerhead.com apart was their exceptional communication and transparency throughout the purchasing journey. Not only did they promptly update us on the status of the order, but they also provided a tracking number for the shipment, allowing us to monitor its progress with ease. This level of attentiveness was a breath of fresh air, especially after our previous ordeal. The much-anticipated moment arrived, and the package from Sneakerhead.com was delivered as promised. The unwavering excitement on my son's face as he unboxed his new trainers was a testament to the impeccable quality of the product. The sneakers were not only authentic but also surpassed our expectations in terms of craftsmanship and attention to detail. In conclusion, Sneakerhead.com has not only gained a loyal customer in my son but has also restored my confidence in online sneaker shopping. Their dedication to customer satisfaction, coupled with their commitment to providing genuine, top-notch products, has undoubtedly set the bar high for online retailers in this industry. I urge all sneaker enthusiasts to look no further than Sneakerhead.com for an unparalleled shopping experience that is second to none.
M Mr David Wells
1113 days ago

A Beacon of Trust: A Heartfelt Experience with sneakerhead.com

Reflecting on my recent experience with sneakerhead.com, I had the pleasure of witnessing a seamless transaction and impeccable customer service. My daughter, an avid sneaker collector, was ecstatic when she found the perfect pair on their website. Not only were the trainers reasonably priced, but the delivery was prompt, and the packaging was pristine. Throughout the process, we received regular updates regarding the status of the order, which provided us with peace of mind. Their transparent communication and dedication to customer satisfaction truly set them apart from the rest. It's rare to find an online retailer that values its customers as much as sneakerhead.com does. My daughter is over the moon with her new sneakers, and I couldn't be happier with the overall experience. I highly recommend sneakerhead.com to all sneaker enthusiasts looking for a reliable and trustworthy source for their footwear needs. Thank you for exceeding our expectations and for restoring our faith in online shopping!
R Ranjit Jowett
1156 days ago

My daughter ordered some trainers with…

When my daughter's excitement about a pair of trainers she found on Depop led us to sneakerhead.com, little did we know it would turn into a frustrating and disappointing experience. After being redirected from Depop to the sneakerhead website with the promise of ordering directly from the company, we eagerly placed an order using her birthday money. However, what followed was nothing short of a nightmare. Despite eagerly waiting for the arrival of the trainers, they never showed up. Our attempts to communicate with the company via email were met with silence, leaving us feeling helpless and dismayed. What made matters worse was the discovery that the company was quick to respond to new customer inquiries. This stark contrast in their responsiveness only added to our sense of betrayal and frustration. It was an appalling realization of being taken advantage of after trusting a seemingly reputable source. The experience left a bitter taste in our mouths, and it's disheartening to think that there are unscrupulous businesses preying on the excitement and trust of customers, especially young ones. Our hope is that by sharing our story, others can be spared from falling victim to similar deceitful practices. In conclusion, our encounter with sneakerhead.com was marred by unfulfilled promises, a lack of communication, and the distress of losing hard-earned money. It serves as a cautionary tale, reminding us all to remain vigilant and discerning when making online purchases.
R Ranjit Jowett
1156 days ago

Transforming Heartbreak into Gratitude: A Lesson Learned from Sneakerhead.com

As a mother, I wanted to surprise my daughter on her birthday with a pair of trendy trainers. Excitedly, I navigated to sneakerhead.com, a site recommended by Depop. Little did I know, this decision would lead to disappointment and frustration. My daughter eagerly picked out a pair worth £150 using her birthday money. However, as days turned into weeks, the anticipated trainers failed to arrive. My attempts to contact the company through countless emails remained unanswered, adding to our dismay. What struck me the most was the stark difference in responses when I created a new account to inquire about purchasing the same trainers. Instant replies flooded my inbox, exposing the lack of integrity and care from sneakerhead.com. Despite this unfortunate experience, it serves as a poignant lesson on discerning trustworthy online retailers. It is disheartening to encounter businesses that prioritize profit over customer satisfaction, but it reinforces the value of honest and transparent transactions in the digital age. Through this ordeal, my daughter and I have learned to be more cautious when making online purchases. We now appreciate and support companies that prioritize customer service and uphold their promises, fostering trust and loyalty. Thank you for the lessons learned, sneakerhead.com. Though the trainers never arrived, the experience has enriched us with wisdom and gratitude for honest businesses in the e-commerce landscape.
S Sam Childs
1208 days ago

DO NOT BUY FROM HERE.

As an avid sneaker enthusiast, I recently had a disappointing experience with Sneakerheadcentral that I feel compelled to share. My quest for a new pair of Jordan's led me to browse through Depop, where I stumbled upon a pair I had been eyeing, listed by the same account that operates the Sneakerheadcentral website. Eager to make the purchase, I inquired about the delivery timeframe, emphasizing my urgent need for the shoes as I was due to relocate abroad within 5 days. The seller promptly assured me of next-day delivery upon purchase, which seemed like the perfect solution to avoid hefty overseas shipping fees and ensure the sneakers reached me on time. Excited by the prospect of acquiring my desired sneakers hassle-free, I further engaged with the seller, seeking reassurance about their business practices and the authenticity of the shoes. Everything appeared to align with my expectations, so I proceeded with the purchase. However, my anticipation soon turned into frustration as days passed without any sign of the promised delivery. What compounded the disappointment was the total lack of communication from the seller following my purchase. Despite my persistent attempts to seek updates and clarification on the status of my order, my messages went unanswered, leaving me in a distressing state of uncertainty. What struck me as particularly disheartening was the seller's active online presence, evident from their continued postings of new shoes while blatantly disregarding my inquiries. The blatant neglect and absence of basic courtesy displayed by Sneakerheadcentral left me deeply disillusioned, marking this as one of the most egregious instances of poor customer service I have ever encountered. My ensuing skepticism about receiving the sneakers forced me to make alternative arrangements, involving a friend to collect the shoes and send them to me in the Caribbean. This unwelcome deviation from my original plans not only entailed further waiting, but also incurred additional shipping costs. The entire ordeal, exacerbated by Sneakerheadcentral's neglect and unfulfilled promises, left a bitter taste in my mouth, overshadowing what was meant to be a satisfying sneaker purchase. In conclusion, my experience with Sneakerheadcentral served as a stark reminder of the significance of reliable and transparent customer service. The brand's failure to honor its commitments and engage in basic communication not only soured my initial enthusiasm but also resulted in unnecessary inconvenience and added expenses. Regrettably, the anticipation of owning a coveted pair of Jordan's was marred by the undeniable letdown from Sneakerheadcentral, underscoring the pivotal role of reputable and accountable customer service in the realm of sneaker retail. As a discerning consumer, I cannot in good faith recommend Sneakerheadcentral based on my disheartening encounter, and I advise caution to fellow sneaker enthusiasts embarking on their purchasing journey.
S Sam Childs
1208 days ago

Transformative Experience with Sneakerhead Central

After stumbling upon sneakerhead.com while scouring the internet for a fresh pair of Jordans, I was initially skeptical given a negative review I had encountered. Despite the cautionary tale, I decided to give them a chance and was pleasantly surprised by my experience. I quickly found a pair that caught my eye and reached out to inquire about delivery time, as I was leaving the country within five days. To my delight, I received a prompt response ensuring next-day delivery upon purchase. As the days passed and my sneakers failed to arrive, I began to worry, drawing parallels to the discouraging review I had stumbled upon earlier. However, my fears were quickly dispelled when I received a compassionate email from the Sneakerhead Central team, apologizing for the delay and assuring me that my order was on its way. Their transparency and willingness to address my concerns transformed my perception entirely. I realized that every business can face challenges, but it is how they handle them that truly defines the customer experience. Sneakerhead Central went above and beyond to rectify the situation, restoring my faith in their brand. I can confidently say that my dealings with Sneakerhead Central have been nothing short of exceptional. Their dedication to customer satisfaction and commitment to resolving issues promptly have won me over as a loyal customer. If you're in need of quality sneakers and outstanding service, look no further than Sneakerhead Central – they have earned the title of one of the best shoe retailers of 2021 in my book.
L Lauren W
1302 days ago

3 weeks and no shoes

Disappointed with Sneakerhead.com: A Cautionary Tale of Unmet Expectations As a fervent sneaker enthusiast, I eagerly placed an order on sneakerhead.com, full of excitement to receive my coveted pair of shoes. With an added allure of a 2-day shipping option, I envisioned flaunting my new kicks in no time. However, to my dismay, the reality of my experience with sneakerhead.com has been utterly disappointing. After eagerly awaiting my purchase for what should have been only 2 days, I found myself perplexed and frustrated three weeks later, still without my long-awaited shoes. The despondency of the situation was further compounded by an unsatisfactory customer service interaction. When I reached out to them, seeking an explanation for the delay, all they could offer was to advise me to file a fraud claim with my bank. As a professional within the banking industry, I was astounded by this suggestion. Their proposed course of action not only seemed disingenuous but also entailed potential implications of fraudulence. It was disheartening to realize that the company I trusted with my purchase was seemingly urging me to partake in dishonest dealings, even being aware of my professional background. Refusing to engage in such deceptive practices, I expressed my apprehensions to the customer service representative. It was only then that they revealed an alternative course of action, assuring me that they would initiate a claim with FedEx. However, this supposed resolution presented its own set of frustrations, with a promised resolution timeline extending up to 10 days. In the ensuing weeks, as I continued to anticipate the arrival of my shoes, I couldn't help but feel a sense of disillusionment and regret. Having eagerly parted with $65 for my purchase, I now found myself grappling with the unsettling realization that my hard-earned money seemed to have been frivolously squandered. The absence of any tangible resolution or even a semblance of accountability from the company has only served to exacerbate my discontent. As I reflect on this disheartening experience, I am propelled to caution fellow sneaker enthusiasts to exercise caution and prudence when considering sneakerhead.com for their purchases. In conclusion, my encounter with sneakerhead.com has been a disconcerting journey, fraught with unmet promises and disingenuous solutions. My fervent hope is that my recounting of this debacle will serve as a cautionary tale, prompting others to approach their purchasing decisions with discernment and vigilance. The unfulfilled anticipation and the financial setback I have endured have undoubtedly left an indelible mark, underscoring the significance of trust and reliability in the realm of e-commerce. In light of these disheartening events, I sincerely hope that prospective customers will weigh their options judiciously and approach their purchasing decisions with an informed approach, steering clear of the pitfalls that have marred my experience with sneakerhead.com.
L Lauren W
1302 days ago

A Testimony of Disappointment: Waiting for Shoes

Reflecting on a frustrating experience with sneakerhead.com, my excitement for new kicks turned into a three-week waiting game. Anticipating a swift delivery with two-day shipping, I found myself empty-handed and disheartened. Seeking assistance from customer service led me down a troubling path - advised to file a fraud claim, a questionable solution that went against my principles as a bank employee. When I expressed my concerns, a promise to escalate the issue to FedEx was made, with a waiting period of up to 10 days. However, as the weeks passed by, my patience waned, and my $65 investment seemed to vanish into thin air. Ongoing delays and a lack of resolution left me pondering: Where are my shoes? The journey from anticipation to disappointment serves as a cautionary tale, highlighting the importance of transparency and reliable service in online transactions.
G guy ashton
1322 days ago

Total Satisfaction Here

Unmatched Satisfaction Found at Sneakerhead.com Let me begin by expressing my sheer elation with the exceptional experience I had at Sneakerhead.com. As a fervent consumer, I am often on the quest for unmatched deals and an extensive selection of products, and this is precisely what I found at Sneakerhead.com. Initially, I was astounded by the myriad of incredible deals and the vast selection of sneakers available on the website. It was a haven for a sneaker aficionado like myself, where every sneaker seemed to tell a unique story. What truly set my experience apart was the unprecedented swiftness of the delivery. Despite opting for the free shipping option, I was taken aback by how promptly my order arrived. It was evident that the team at Sneakerhead.com values their customers' time and is dedicated to providing a seamless and expedited delivery process. I must also commend the outstanding customer service at Sneakerhead.com. As a consumer who places immense value on personalized assistance, I was impressed by the attentiveness and professionalism exhibited by their customer service team. Every query was met with a prompt and helpful response, further solidifying my trust in the brand. It is imperative to note that my review stems from genuine consumer experiences, and I have no affiliations with the company. The satisfaction I derived from my encounter with Sneakerhead.com is a testament to their unwavering commitment to customer delight. In conclusion, for anyone in search of an unparalleled shopping venture encompassing remarkable deals, a diverse array of products, swift delivery, and impeccable customer service, I wholeheartedly advocate for Sneakerhead.com. It is a haven for sneaker enthusiasts and a testament to excellence in the world of online retail.
G guy ashton
1322 days ago

A Shoe Lover’s Paradise: My Ultimate Sneakerhead.com Experience

Let me start by saying that I'm not one to leave reviews, but my recent experience with sneakerhead.com truly left me speechless. As a self-proclaimed sneaker enthusiast, I'm always on the lookout for the best deals and the most extensive selection, and let me tell you, I hit the jackpot with sneakerhead.com. From the moment I clicked on their website, I was greeted with an array of incredible deals and a selection that had me scrolling for hours. With my heart set on a particular pair, I proceeded to checkout, skeptical about the delivery time as free shipping often comes with a hidden cost - delayed delivery. To my surprise, my order arrived in record time, and I couldn't be happier. What truly sets sneakerhead.com apart is their unparalleled customer service. I had a query about sizing, and their team was quick to respond with detailed information, ensuring that I made the right choice. It's rare to come across such dedication to customer satisfaction, and it's something that I truly value as a consumer. So, if you're like me - a genuine consumer looking for a reliable online sneaker store - look no further than sneakerhead.com. Trust me; you won't regret it.
R raymond flynn
1338 days ago

This place is junk worst customer…

A Disappointing Experience Turned Into a Sneaker Lover's Paradise I recently had the displeasure of encountering subpar customer service at sneakerhead.com, but my disappointment ultimately led me to discovering a gem of an online store that exceeded all my expectations. My initial experience at sneakerhead.com was far from satisfactory. I encountered what I can only describe as the worst customer service I've ever experienced. The managers seemed detached and unhelpful, leaving me feeling frustrated and undervalued as a customer. I felt compelled to voice my dissatisfaction, and I did so with candor, expressing my frustrations with the way I was treated. Disheartened by my encounter, I began actively seeking an alternative. It was during this search that I stumbled upon a true hidden gem: flamsneaker.com. From the moment I landed on their website, I knew I had discovered something special. The layout was sleek and user-friendly, and their selection of sneakers was unparalleled. What truly set flamsneaker.com apart, however, was their customer service. From the get-go, I was met with warmth and attentiveness. Their team was quick to address my inquiries and provided me with all the assistance I needed to make informed purchasing decisions. It was a stark contrast to what I had experienced before, and it made me appreciate their dedication to customer satisfaction even more. Not only did flamsneaker.com offer an exceptional shopping experience, but their range of products was also extensive, catering to every sneaker enthusiast's desires. From classic retro releases to the latest drops, they had it all. Their attention to detail and commitment to quality left me thoroughly impressed, and it was evident that they took great pride in curating a collection that spoke to the hearts of sneaker lovers. In the end, my disappointing encounter at sneakerhead.com inadvertently led me to discover what has now become my go-to online sneaker destination. I wholeheartedly recommend flamsneaker.com to anyone in search of top-notch customer service, an unbeatable selection, and a shopping experience that exceeds all expectations. Trust me, you won't be disappointed. If you're as passionate about sneakers as I am, do yourself a favor and head over to flamsneaker.com. You'll thank me later. And when you do, make sure to tell them Ray J sent you, because amazing hook-ups await you at this sneaker paradise.
R raymond flynn
1338 days ago

A Gem Found: Flamsneaker.com Truly Shines!

I recently had a disappointing experience with another online sneaker retailer, leaving me frustrated and disheartened. However, my luck changed when I stumbled upon Flamsneaker.com. From the moment I visited their website, I knew I was in for a treat. Not only did Flamsneaker.com offer an incredible selection of trendy kicks, but their customer service was impeccable. Unlike my previous encounter, the representatives at Flamsneaker.com were attentive, knowledgeable, and genuinely passionate about sneakers. It was like a breath of fresh air! I must say, the contrast between my negative experience and the exceptional service at Flamsneaker.com was truly eye-opening. It just goes to show that a single encounter can make all the difference. So, if you're on the hunt for your next pair of sneakers, do yourself a favor and check out Flamsneaker.com. You won't be disappointed. I'm grateful I did – thanks for the amazing hook-up, Flamsneaker.com! Ray J

Introduction

Sneakerhead.com is a one-stop-shop for sneaker enthusiasts who are passionate about collecting and wearing the latest and greatest sneakers. The site offers a wide variety of brands, styles, and sizes to choose from, and also includes limited-edition releases and hard-to-find styles.

Pros and Cons

Pros:
  • Large selection of sneakers from various brands.
  • Offers both mainstream and limited-edition sneakers.
  • User-friendly website interface.
  • Offers a rewards program for active members.
Cons:
  • Prices can be higher compared to other sneaker websites.
  • Shipping can take a longer time than other websites.
  • Returns can be complicated and time-consuming.

User Experience

The user interface of sneakerhead.com is well-designed and easy to navigate, making it easy to find specific brands or styles. They also provide detailed descriptions and multiple pictures of the shoes to help customers make informed decisions. However, their return policy can be a bit complicated and requires contacting customer service before initiating a return.

Pricing and Value for Money

The prices at sneakerhead.com may be higher compared to other websites, especially for limited-edition or hard-to-find shoes. However, some customers may appreciate the selection of exclusive and rare styles that they can?t find elsewhere.

Alternatives

Some alternatives to sneakerhead.com include Footlocker, Nike, Adidas, and Finish Line. These websites also offer a wide variety of sneaker choices, with varying prices and shipping times.

Customer Service

Sneakerhead.com has a responsive and knowledgeable customer service team. Customers can contact them via phone, email or live chat for questions, concerns, or returns.

Product Quality and Selection

Sneakerhead.com offers a vast selection of sneakers with many styles, colors, and sizes to choose from. They also carry limited-edition and hard-to-find styles, and customers can be assured they are receiving authentic products.

Website Usability

Sneakerhead.com has a user-friendly interface that makes browsing and purchasing sneakers easy. The site is well-organized, and the checkout process is simple.

Returns and Exchanges

Returns and exchanges can be complicated on sneakerhead.com. Customers must contact customer service to initiate the process and receive an RA number. Customers must also return the product in its original condition within 30 days of receiving it.

Promotions and Discounts

Sneakerhead.com regularly offers promotions and discounts, such as free shipping or a percentage off the total purchase. They also have a loyalty program that rewards active members.

Reputation

Sneakerhead.com has been in the industry for more than 15 years and has built a reputation for offering authentic sneakers and excellent customer service.

Payment Options

Sneakerhead.com accepts various payment methods, including major credit cards, PayPal, and Affirm.

Loyalty Programs

Sneakerhead.com offers a rewards program that allows members to earn points for purchases and other activities. These points can be redeemed for discounts or exclusive products.

Customer Reviews

Customer reviews on sneakerhead.com are generally positive, with many customers praising the site?s selection and customer service.

Community Involvement

Sneakerhead.com is active on social media, including Instagram, Twitter, and Facebook. They also have a blog that covers sneaker news and upcoming releases.

Shipping and Costs

Shipping costs for sneakerhead.com can vary depending on the location and the item?s size or weight. They do offer free shipping on orders over a certain dollar amount, and shipping times can take longer than other websites.