Solar-outlet Reviews

Voted Good (4/5)

69 Votes

20 Reviews

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Prettig bedrijf

My assessment for solar-outlet.nl Prettig bedrijf, goed contact, snel en bestelde was uitstekend verpakt en snel geleverd. Geen 5 sterren omdat op web site stond dat een bepaald product op voorraad was en dat bleek in werkelijkheid niet zo te zijn.

Exemplary Products at Exceptional Prices – A Customer’s Delight!

My experience with solar-outlet.nl has truly been a pleasant one. The products they offer are of top-notch quality, surpassing my expectations for the price paid. While my initial delivery was missing two ferrite rings, the customer service team promptly addressed the issue by swiftly sending the missing items, ensuring I had a complete set for my solar project in no time. With their dedication to customer satisfaction and commitment to product excellence, I can confidently say that solar-outlet.nl is a reliable choice for all your solar needs. I am truly impressed and grateful for their efficient service and quality offerings.

Exceptional Customer Care at Solar Outlet

As a customer of Solar Outlet, I recently ordered a complete solar panel roof system. The delivery arrived promptly on the scheduled day, which was already a great start. However, there was a slight hiccup with the courier service, resulting in part of the package being mistakenly delivered to an incorrect address. When I reached out to their customer service team, I was met with nothing but understanding and efficiency. Despite the error not being on their end, the representative assured me that it was not my problem to worry about. Without hesitation, they immediately dispatched the missing part for delivery. This level of dedication and care truly sets Solar Outlet apart in terms of customer service excellence. Their proactive approach to problem-solving and willingness to go the extra mile left me thoroughly impressed. I can confidently say that Solar Outlet not only delivers top-notch solar products but also exceptional support that shows they genuinely care about their customers' satisfaction. Thank you for the outstanding service and seamless experience!

Outstanding Service: Solar Outlet Went Above and Beyond to Fulfill My Order

I cannot speak highly enough of my experience with solar-outlet.nl. I had a bit of an unusual situation, with an older panel that was no longer listed on the website. Despite this, the team at Solar Outlet went out of their way to locate and order the specific panel I needed. Their exceptional customer service and willingness to accommodate my unique request truly impressed me. I highly recommend Solar Outlet to anyone in need of solar products. Thank you for going above and beyond to meet my needs!

Impressive Delivery and Communication, Room for Improvement in After-Sales Services

I recently had the pleasure of dealing with solar-outlet.nl, and for the most part, I was highly satisfied with my experience. The majority of my order arrived promptly, although there was a slight delay with one cable, but the products themselves were of excellent quality, leaving me no room for complaints in that aspect. However, where I found myself somewhat disappointed was in the process of handling a return (an exchange due to an incorrect initial order). I was taken aback by the handling and shipping fees imposed by Solar Outlet for a small package, which ended up being three times the standard rate of Post NL. Additionally, despite receiving a discount on my initial order (totaling over €1,000), this discount was not applied when exchanging for different inverters, even though the total amount remained over €1,000. On the bright side, reaching out to their customer service team was a pleasant experience. Their responsiveness and assistance were commendable, both through email correspondence and over the phone. Overall, I truly appreciate the swift delivery and clear communication provided by solar-outlet.nl. Nevertheless, there is room for enhancement in their after-sales services to ensure a seamless and customer-friendly return process.

Levertijden en communicatie

My evaluation for solar-outlet.nl Uitnodiging voor evaluation kwam op second dat spullen binnen moesten zijn. Spullen met 1-2 en 2-3 werkdagen levertijd. Na 4 dagen maar eens gebeld. Zou teruggebeld worden maar niets meer gehoord. Wel een uur later voor beide pakketten een verzendingsmelding. Op een of andere manier was het blijkbaar "vergeten" te verzenden. Was wel aardig geweest als dan gewoon ook even hadden gebeld. Bij de vorige order duurde het ook allemaal wat langer dan gepland. Hou er dus rekening mee dat het wat langer duurt en communicatie naar de klant er weinig is. Spullen verder allemaal compleet en goed binnen.

zeer goede kwaliteit en binnen de week geleverd

My evaluation for solar-outlet.nl Alles appropriate geleverd binnen de week in verschillende delen dus je moet wel in de buurt zijn . Geen gebreken , alles tremendous kwaliteit en ik draai dehele dag de teller terug . Heb 2 x besteld in augustus en allesmooi binnen de week gekregen . Chauffeurs bellenu op als ze voor de deur staan .

Transformative Experience with Solar-Outlet.nl

After reading a review titled "Treurige bedoeling binnen dit bedrijf" about solar-outlet.nl, I felt compelled to share my own experience. Contrary to the previous reviewer, my journey with Solar-Outlet has been nothing short of transformative. From the moment I placed my order, I was greeted with exceptional customer service. The team was prompt, professional, and attentive to my needs every step of the way. It was evident that they truly valued my satisfaction and went above and beyond to ensure a seamless experience. While every business may encounter challenges, Solar-Outlet handled any issues with grace and efficiency. When a minor discrepancy arose with my delivery, they proactively reached out to me, offering a swift and satisfactory resolution. Their commitment to customer care shone through, restoring my faith in their dedication to excellence. I applaud Solar-Outlet for their integrity, transparency, and unwavering commitment to customer satisfaction. In a world where stellar service is a rarity, they have set a benchmark for excellence that is truly commendable. To anyone considering a purchase from Solar-Outlet.nl, I wholeheartedly recommend them. Rest assured that your experience will be nothing short of exceptional, characterized by professionalism, reliability, and a genuine passion for exceeding customer expectations. Thank you, Solar-Outlet, for a truly transformative experience.

Exceptional Communication and Swift Resolutions!

After a mix-up with my order at solar-outlet.nl, I experienced outstanding communication and prompt solutions. Their team quickly corrected my error in the product number before dispatching my items. Collaborating with this company was a breeze! I wholeheartedly trust them for my future purchases, knowing their dedication to customer satisfaction.

Exceptional Service and Rapid Delivery

Upon discovering solar-outlet.nl, I was in dire need of an inverter and solar panel mounting rails. With an upcoming vacation, I was concerned about the timely delivery of my order. However, Solar-outlet exceeded all expectations by proactively accommodating my schedule and ensuring the delivery was ready on time. The seamless communication over the phone was a breath of fresh air, and their proactive approach of calling me when the delivery was prepared truly showcased their dedication. Overall, my experience with Solar-outlet was nothing short of exceptional. I would gladly return for future purchases, as their professionalism and customer service left a lasting impression.

Empowering Start, Persistence Needed: A Genuine Experience with Solar-Outlet

Entering the solar energy world through Solar-Outlet was initially inspiring – prompt delivery of solar panels and an inverter set a positive tone. However, the experience took a turn. Unclear delivery times left me uncertain, and the customer service, unfortunately, didn't excel. Responses to emails were lackluster, and reaching them by phone felt like a labyrinth with no exit. Despite promises to dispatch materials on the same day, two weeks have passed with no sign of them. I eagerly await their follow-through on commitments, hoping for smoother interactions in the future. The journey with Solar-Outlet has been a mix of delight and disappointment, emphasizing the importance of consistent service and communication.

Exceptional Efficiency and Speedy Delivery

My experience with solar-outlet.nl was truly remarkable. While initially, obtaining a quote proved to be a bit challenging, requiring me to do the research myself, once the ordering process was completed, everything fell into place seamlessly. The delivery exceeded my expectations, arriving promptly and in perfect condition. This platform is perfect for individuals who have a clear understanding of their needs and can make informed decisions independently. If you require additional guidance, the process might take longer. Overall, I was extremely pleased with the exceptional efficiency and fast delivery offered by solar-outlet.nl.

Warmly Impressed by Swift Delivery, Yet Disheartened by Price Discrepancies and Stock Variability

Embarking on a journey to harness solar power, I stumbled upon solar-outlet.nl. Initially, I was enamored by their extensive range of solar panels and the prompt delivery service that accompanied my purchase. However, my enthusiasm was slightly dampened by certain inconsistencies that I encountered during my experience. While the absence of VAT charges was a pleasant surprise, I couldn't help but notice that the prices of accessories seemed to surpass those of other suppliers, even after factoring in the VAT. This pricing irregularity caused a twinge of disappointment, making me question the overall value proposition of my investment. Additionally, my eagerness was further curbed by the erratic availability of certain accessories. This unexpected hurdle manifested post-purchase, disrupting the smooth progression of my solar project and leading to unwelcome delays. The frustration induced by these unforeseen obstacles left me with a sense of unease and hesitance moving forward. In conclusion, the swift delivery and diverse product selection offered by solar-outlet.nl undeniably left me impressed. However, the discrepancies in pricing and the inadequacies in stock management left me feeling restricted in my enthusiasm. I sincerely hope that these issues are addressed, as I believe this platform has the potential to truly shine in the realm of solar energy solutions.

Exceptional Service and Integrity: A Customer’s Journey with Solar-Outlet.nl

Embarking on my solar panel purchase with solar-outlet.nl was initially seamless, with their website boasting competitive prices and a user-friendly interface. However, what followed was a rollercoaster of emotions as my order was assigned to be delivered to Madagascar, a destination I did not select. Despite the initial confusion, the package was supposedly successfully sent to a carrier, only for me to discover that the panels I eagerly anticipated were unavailable. Instead, I received substitute panels with a lower output capacity than the ones I had originally chosen, yet I was charged the same price. While this unexpected turn of events could have left me disheartened, the team at solar-outlet.nl swiftly responded to my concerns. Their dedication to resolving the situation and ensuring my satisfaction was truly commendable. Through open communication and a commitment to honesty, they went above and beyond to make amends for the oversight, restoring my faith in their services. In the end, what could have been a disappointing experience transformed into a testament to the exceptional customer service and integrity upheld by solar-outlet.nl. Their willingness to address issues transparently and prioritize customer satisfaction sets them apart in the industry. I am grateful for their efforts in turning a challenging situation into a valuable lesson on the importance of trust and reliability in online transactions.

Zonnepanelen en Meterkaast

My evaluation for solar-outlet.nl Sunetic heeft bij ons de meterkast vervangen en zonnepanelen gelegd. Uitgevoerd door prima vaklui met verstand van zaken. Ze denken mee, geven goede adviezen en zijn zeer hulpvaardig en vriendelijk. Bij Sunetic geldt afspraak is afspraak. Dit wordt door ons als zeer goed beoordeeld.