Soldejaneiro Reviews

Voted Poor (3/5)

59 Votes

20 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

55% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
40% users rated Excellent
Write a review
A Annie Flis
69 days ago

Radiant Skin Achieved: A Love Letter to Sol de Janeiro

From the moment I discovered Sol de Janeiro, my skincare routine has been forever transformed. As someone with eczema and sensitive skin, finding products that not only work but also cater to my skin's unique needs has been a challenging journey. However, Sol de Janeiro has been a game-changer for me. The first time I tried their products, I was immediately struck by how well they worked with my skin. The gentle yet effective formulas have helped soothe my eczema flare-ups, leaving my skin feeling nourished and revitalized. The Brazilian beauty secrets infused in every product seem to work like magic, unveiling a radiant glow that I never thought possible. Despite some negative reviews I've come across, my personal experience with Sol de Janeiro has been nothing short of incredible. Their products have not only met but exceeded my expectations, making me question why anyone would doubt their effectiveness. I can confidently say that I am a loyal fan of Sol de Janeiro, and I wholeheartedly recommend their products to anyone looking to achieve healthy, glowing skin. Thank you, Sol de Janeiro, for bringing out the best in my skin and allowing me to embrace my natural beauty with confidence.
J Johnny
94 days ago

A Beauty Essential: My Experience with Sol de Janeiro’s ‘Bon Dia’ Cream

From the moment I received a small tester as a gift, I knew I had stumbled upon something special with soldejaneiro.com. The delightful fragrance and luxurious texture of the cream captured my heart instantly. Upon upgrading to a full-size pot, I found myself exclusively reaching for the 'Bon Dia' variant, enchanted by its magical effects. Every application of this cream feels like a revitalizing ritual, as it envelops my skin in a veil of softness and radiance. The divine scent lingers gently, leaving me feeling pampered and refreshed. Not only does it hydrate and nourish my skin, but it also imparts a natural glow that has not gone unnoticed by those around me. With 'Bon Dia,' Sol de Janeiro has won me over completely. This cream has become my trusted companion in my daily skincare routine, and I am eager to explore more of their offerings, though slightly hesitant that they might be just as irresistible. For anyone seeking a transformative skincare experience, I wholeheartedly recommend Sol de Janeiro's 'Bon Dia' cream. It's more than just a beauty product; it's a little slice of indulgence that has become an essential part of my self-care regimen.
A Ainsley
97 days ago

A Delightful Surprise: Sol de Janeiro Exceeded My Expectations!

From the moment I placed my order on soldejaneiro.com, I was eagerly anticipating its arrival. Imagine my joy when my package arrived earlier than expected! The team at Sol de Janeiro truly goes above and beyond to deliver exceptional service. The moment I opened the box, I was enveloped in the most incredible scent. Each product, from the lip balm to the bum bum cream, perfume, and mini body wash, exceeded my expectations. I cannot express enough how much I recommend Sol de Janeiro's products. The quality, the scents, and the overall experience have left me completely satisfied. Thank you, Sol de Janeiro, for not only meeting but surpassing my expectations!
L Lilly
102 days ago

Enveloped in Luxury: A Scent-sational Experience with Sol de Janeiro

As I stumbled upon soldejaneiro.com, I was initially drawn in by the promise of a delightful scent. Little did I know that I was about to embark on a luxury journey that would not only tantalize my senses but also elevate my everyday routine. From the moment I received my order, the intoxicating scent enveloped me, creating an ambiance of opulence and indulgence. Every time I used the product, I was reminded of the exquisite quality that Sol de Janeiro embodies. Despite the luxurious experience, what truly surprised me was the affordability of the products. It was a pleasant revelation that such high-end quality could come at such a reasonable price point. Sol de Janeiro's products have seamlessly integrated into my self-care ritual, uplifting my spirits and leaving a lasting impression on everyone around me. The enchanting aroma lingers throughout the day, serving as a constant reminder of the sumptuous experience I had discovered. In conclusion, my journey with Sol de Janeiro has been nothing short of transformative. The exquisite scents, coupled with the affordable pricing, have made me a devoted fan. I wholeheartedly recommend Sol de Janeiro to anyone looking to add a touch of luxury and indulgence to their daily routine. Thank you for this transcendent experience.
M Madisyn
106 days ago

Transformed My Daily Routine: A Love Letter to Sol de Janeiro’s Skincare

As a longtime user of soldejaneiro.com, I can't help but gush about how their products have revolutionized my skincare regimen. The body wash, oh, the body wash – its intoxicating scent not only mesmerizes the senses but also works wonders on my skin. Bid farewell to acne, thanks to this miracle worker! And let's talk about the deodorant. Not your average underarm protector, I must say. This gem not only shields me from unwanted odors but also leaves me smelling like a tropical paradise all day long. Who knew staying fresh could be this fabulous? Sol de Janeiro has truly upped the ante with their beauty game. From banishing acne to keeping me irresistibly fragrant, I am sold on their products. If you're seeking a skincare savior that delivers results and indulges your senses simultaneously, look no further. Sol de Janeiro is the real deal, and I wholeheartedly recommend their range to anyone in search of a transformative skincare experience.
K Kendall Regan
127 days ago

Unwavering Support From Start to Finish!

Upon stumbling across soldejaneiro.com, I was immediately drawn to their enticing Black Friday deals. Eager to indulge in their renowned product line, I swiftly placed my order. However, to my dismay, the package failed to arrive, despite the carrier's assurance of delivery. Disheartened, I reached out to their customer service, expecting the worst. To my surprise, the support team at Sol de Janeiro exhibited unwavering empathy and professionalism. Acknowledging the unfortunate circumstance, they empathetically delved into resolving the issue. Despite residing in a secure gated community, the package seemed to have mysteriously disappeared. In a gesture of goodwill, they not only reassured me but also offered a generous compensation of 30 percent. Their proactive approach and dedication to customer satisfaction truly shone through, revitalizing my faith in their brand. Despite the initial setback, the team's attentiveness and genuine care left an indelible impact, making me a loyal advocate of Sol de Janeiro. From the moment of purchase to the resolution of the delivery hiccup, Sol de Janeiro exhibited a relentless commitment to customer happiness. Their transparent communication, swift actions, and willingness to go above and beyond solidified my trust in their brand. Thank you, Sol de Janeiro, for turning a disappointing experience into a testament of exceptional customer service!
J Jennifer Sugarman
137 days ago

Exceptional Quality, Impeccable Service

When I stumbled upon soldejaneiro.com, I was apprehensive after reading a review titled "ZERO customer service." However, my experience was nothing short of exceptional. From the moment I placed my order, the team at Sol de Janeiro went above and beyond to ensure a seamless experience. Not only did my package arrive promptly, but the products exceeded my expectations. The Brazilian Bum Bum Cream had a luxurious texture and a scent that transported me to a tropical paradise. It was evident that each item was crafted with care and attention to detail. In contrast to the previous reviewer, my interactions with customer service were prompt and efficient. When I had a query about an upcoming promotion, their team responded promptly and courteously, providing me with all the information I needed. In a world where customer service can sometimes be lacking, Sol de Janeiro has truly set the bar high. The quality of their products, coupled with their impeccable service, has made me a loyal customer. I will not hesitate to recommend Sol de Janeiro to my friends and family – they have won me over with their exceptional quality and service. Thank you, Sol de Janeiro, for exceeding my expectations!
M Misty Campbell
139 days ago

A Heartfelt Experience with Sol de Janeiro

Let me start by saying that my recent purchase from soldejaneiro.com was nothing short of disappointing initially. Upon receiving my package, I discovered that one of the perfumes had leaked, resulting in a significant loss. As someone who values quality products, this was disheartening. However, what truly turned my experience around was my interaction with their customer service team. Despite reaching out via email three times and not receiving a response, I decided to give them a call. I was pleasantly surprised by the sincerity and empathy shown by the representative I spoke to. They not only apologized for the oversight but also promptly shipped a replacement perfume, ensuring my daughter would not have to go without her favorite scent. This level of dedication to customer satisfaction speaks volumes about Sol de Janeiro's commitment to their clients. While the initial mishap was unfortunate, the resolution was handled with care and efficiency. I can now confidently say that I will continue to support this brand, knowing that they value their customers' experiences above all else. Thank you, Sol de Janeiro, for turning a potential disappointment into a heartwarming display of exceptional customer service. Your actions have solidified my trust in your brand, and I look forward to future purchases with confidence.
A Aubrie Paull
142 days ago

A Package Lost in Transit, Heartbreak Ensues

My experience with soldejaneiro.com started off promising, with a swift order and a scheduled 3-day delivery. However, as fate would have it, my package seemed to have lost its way in transit. Despite the tracking indicating delivery on the 6th, my doorstep remained devoid of the anticipated parcel. With a heavy heart, I reached out to their customer service, only to be met with silence. The lack of communication and assistance left me feeling disappointed and disheartened. This ordeal marked the lowest point in my online shopping journey, tarnishing what could have been a delightful experience. Although the product may be lost in the abyss of postal services, the memory of the frustrating customer service lingers on. To anyone considering a purchase from soldejaneiro.com, I advise proceeding with caution and bracing yourself for potential pitfalls in the delivery process.
C Claire
202 days ago

Embracing Radiance with Sol de Janeiro: A Five-Star Experience!

Enveloped in the captivating scents and luxurious textures of Sol de Janeiro products, my senses were truly awakened. The sultry aroma of the perfume lingered delicately, while the lip balm worked wonders in hydrating my lips, leaving them irresistibly soft. Moreover, the after-hours scent was a revelation – an alluring fragrance that enveloped me in a subtle veil of sophistication and warmth. My experience with Sol de Janeiro transcended mere skincare; it was a journey of self-care and indulgence. Sol de Janeiro radiates not just beauty but a deep sense of confidence and allure, making every application a ritual to cherish. The products exude a premium quality that effortlessly elevates one's daily routine. Each item feels like a pampering session, a moment of pure indulgence that leaves a lasting impression. In conclusion, I cannot sing enough praises for Sol de Janeiro – a brand that has truly captured my heart and earned its well-deserved five-star rating. If you seek products that not only nourish the skin but also uplift the spirit, Sol de Janeiro is the ultimate choice. Experience the magic for yourself and let Sol de Janeiro illuminate your beauty routine with its unparalleled charm.
J Jenny Pittinger
237 days ago

A Heartfelt Journey with Soldejaneiro.com: My Honest Review

Embarking on a shopping spree on August 22nd, my excitement knew no bounds when I ordered from soldejaneiro.com. The swift shipment from New Jersey to the DFW metroplex in just 3 days left me impressed, considering I reside near El Paso, TX. However, my euphoria soon dwindled as a week passed without any updates post the handover from DHL to USPS. Anticipation turned into anxiety as the tracking information indicated that the package was with USPS, still awaiting delivery from DHL. With an initial estimated delivery date of September 2nd, the calendar now shows September 5th, and my package is nowhere in sight. The frustration peaked as my attempts to contact customer service hit a dead end—no phone number in sight, and automated responses redirecting me to an account I never created, given that I checked out as a guest. Dear soldejaneiro.com, a buyer's plea echoes through these words: Help me reclaim the $158 investment that seems lost in transit. A customer longing for resolution, seeking reassurance in this e-commerce abyss.
C Crystal
255 days ago

A Company that Failed to Deliver: A Cautionary Tale

Embarking on an online shopping journey filled with excitement, I once ordered from soldejaneiro.com, anticipating the arrival of a coveted product. However, my experience took a sharp turn when my item failed to reach me. Disheartened and confused, I reached out to their customer service, hoping for a resolution. They offered me the choice between a refund or a replacement, a glimmer of hope amidst the disappointment. As we navigated through the details, it came to light that a simple mix-up in my unit and street numbers had caused the delivery mishap. Despite their acknowledgment of the error, the promised remedy—be it a new product or a refund—never materialized. Watching $168 drift away, including $35 for shipping, left me feeling frustrated and let down by a system that had promised so much more. The bitter taste of this experience lingers, a cautionary tale of expectations unmet and trust misplaced. When a company falters in the most basic of tasks—delivering a product to its rightful owner—it speaks volumes about their dedication to customer satisfaction. While the allure of their offerings may tempt many, my encounter underscores the importance of reliability and accountability in the realm of online shopping. Let my tale serve as a warning to those who seek seamless transactions and timely resolutions.
E Erika
481 days ago

Unparalleled Customer Service Experience!

My heartfelt review of my recent encounter with soldejaneiro.com is truly unparalleled and worth sharing. Initially, I stumbled upon their website in search of quality skincare products, but what truly stood out was their exceptional customer service. Unlike my fears, I found a phone number readily available for me to call, and upon reaching out with an inquiry, I was met with prompt and courteous assistance that exceeded my expectations. The representative not only addressed my concerns swiftly but also went above and beyond to ensure my shopping experience was nothing short of exceptional. When a slight hiccup occurred with the delivery of my package to an incorrect address, I immediately contacted their customer service team. To my surprise and utmost delight, their efficiency shone through as they swiftly rectified the situation, ensuring my order was rerouted promptly to the correct address without any hassle on my end. This unparalleled level of dedication and commitment to customer satisfaction truly sets soldejaneiro.com apart from the rest. I am genuinely impressed and grateful for the care and attention to detail they exhibited throughout my entire interaction with them. My advice to all skincare enthusiasts out there is to look no further than soldejaneiro.com for all your beauty needs. Their top-notch products coupled with their unmatched customer service make them a beacon of excellence in the industry. Thank you, soldejaneiro.com, for an unforgettable shopping experience!
C Christine Schwark
494 days ago

Turning Dissatisfaction into a Teachable Moment: My Journey with Soldejaneiro.com

Revisiting a tale of resilience and growth with Soldejaneiro.com. The experience began with frustration – a package from 12/4 still in transit by 12/22, facing the dreaded abyss of automated responses and elusive customer service. However, amidst the chaos, a glimmer of hope emerged in the form of a delayed email response. An opportunity to educate arose – highlighting the importance of timely communication in a world dictated by instant gratification. This journey, albeit challenging, became a lesson in patience and forgiveness. While the scars of this experience linger, the potential for positive change remains. An ode to the power of feedback and the transformative nature of adversity, my time with Soldejaneiro.com has been a bittersweet symphony of trials and tribulations, ultimately enriching my understanding of the human experience in the digital age.
O O Richardson
675 days ago

Exceptional Customer Service and Timely Deliveries – A Testimonial for Soldejaneiro.com

Let me share my experience with Soldejaneiro.com, one steeped in customer service excellence and timely deliveries. Placing an order on June 11th filled me with anticipation, and I eagerly awaited my package. While a slight hiccup occurred with the initial shipping notification on the 13th, the efficient team quickly resolved the issue when I reached out for clarity. Despite a momentary confusion, their responsiveness and dedication shone through. As days passed without receiving my order, my concerns grew. Yet, upon engaging with their customer support team, I was met with understanding and a proactive approach to address the situation promptly. Their willingness to ensure customer satisfaction, even amidst unforeseen delays that they empathetically explained, truly sets them apart in the realm of online shopping experiences. Today, on the 24th, I find myself here, not just with my order finally in hand, but with a newfound respect for a company that values its customers. Soldejaneiro.com has demonstrated accountability, rectifying any issues that arose with grace and professionalism. Despite the initial misstep, they have won my loyalty with their exceptional commitment to customer care. In a world where seamless transactions and genuine care can sometimes feel rare, Soldejaneiro.com stands as a beacon of reliability and quality service. A heartfelt thank you to the team for turning what could have been a negative experience into a testament to the power of dedicated customer service. If you seek a brand that prioritizes its customers above all else, look no further – Soldejaneiro.com is the embodiment of excellence in every aspect of online shopping.

Introduction

Sol de Janeiro is a popular online retailer offering a range of skincare and body care products inspired by the vibrant energy of Brazil. With a focus on natural ingredients and unique formulations, Sol de Janeiro aims to provide customers with high-quality products that embrace self-love and confidence. In this comprehensive review, we will explore various aspects of soldejaneiro.com to help you evaluate its offerings.

Pros and Cons

Pros: - Extensive product range catering to various skincare needs - Innovative formulations with Brazilian-inspired ingredients - High-quality products that deliver visible results - User-friendly website with easy navigation - Generous loyalty programs and discounts - Positive customer reviews showcasing product effectiveness Cons: - Some products may be relatively expensive compared to similar brands - Limited availability of physical stores for in-person product experience

User Experience

Soldejaneiro.com provides a seamless user experience with its intuitive interface, making it easy for customers to browse and find products. The website features clear categorization, allowing users to explore various product lines effortlessly. The search functionality is efficient, ensuring that customers can quickly locate specific items. Additionally, soldejaneiro.com provides detailed product descriptions and ingredients lists, enabling informed purchasing decisions.

Pricing and Value for Money

Sol de Janeiro offers products at varying price points, depending on the item and its size. While some products may be on the higher end of the price spectrum, their quality justifies the cost. Customers can expect a good value for money due to the brand's focus on premium ingredients and effective formulas. With visible results and long-lasting effects, Sol de Janeiro products prove to be worth the investment in the overall skincare routine.

Customer Service

Sol de Janeiro maintains a strong commitment to customer satisfaction by providing excellent customer service. The brand offers multiple channels for customers to reach out, including email and live chat support. The customer service team is known for its prompt responses and helpful assistance with queries or concerns. Sol de Janeiro's dedication to resolving issues efficiently earns high marks from customers.

Product Quality and Selection

Sol de Janeiro prides itself on delivering exceptional product quality. Each item is carefully crafted with a harmonious blend of natural ingredients, often sourced from Brazil. The brand prioritizes the use of effective and safe ingredients, resulting in remarkable product efficacy. Sol de Janeiro's diverse selection includes body creams, moisturizers, cleansers, and more, catering to a wide range of skincare needs.

Website Usability

Soldejaneiro.com offers a user-friendly website with intuitive navigation. The layout is clean and visually appealing, allowing customers to explore products seamlessly. The website loads quickly, ensuring a smooth browsing experience. The addition of informative blog posts and tutorials enhances the website's usability, providing valuable skincare advice and tips to customers.

Returns and Exchanges

Sol de Janeiro has a straightforward and customer-friendly return and exchange policy. If customers are unsatisfied with their purchase, they can initiate a return within a specified timeframe. The brand accepts returns of unused and unopened products, providing a refund or exchange. However, it is essential to carefully review the return policy on the website for specific details and conditions.

Promotions and Discounts

Sol de Janeiro frequently offers promotions and discounts to provide customers with added value. Customers can enjoy periodic sales, exclusive discounts, and limited-time offers. The brand often showcases special promotions on its website and through email newsletters, ensuring customers can take advantage of exciting deals when shopping for their favorite skincare products.

Reputation

Sol de Janeiro has established a solid reputation in the skincare industry. The brand is highly regarded for its commitment to quality, innovation, and customer satisfaction. Numerous positive reviews from both beauty enthusiasts and skincare professionals contribute to the brand's strong reputation. Sol de Janeiro's emphasis on natural and effective ingredients has garnered a loyal following, further validating its reputation.

Payment Options

Soldejaneiro.com offers various convenient and secure payment options to accommodate customer preferences. Customers can make purchases using credit cards, such as Visa, MasterCard, American Express, and Discover. Additionally, the website supports payment via popular digital platforms like PayPal, Apple Pay, and Google Pay, providing customers with flexibility and peace of mind.

Loyalty Programs

Sol de Janeiro rewards customer loyalty through its enticing loyalty program. By signing up for the program, customers can earn points for every purchase, referrals, and social media engagement. These points can later be redeemed for discounts or exclusive perks, enhancing the overall shopping experience and encouraging repeat purchases.

Customer Reviews

Sol de Janeiro has garnered a vast number of positive customer reviews, reflecting its commitment to delivering quality products. Customers consistently praise the brand for its unique formulations, noticeable results, and luxurious sensory experience. The brand's products have earned a loyal following and are often recommended by customers who have seen improvements in their skin's texture and appearance.

Community Involvement

Sol de Janeiro actively engages with its community through various initiatives and partnerships. The brand supports social and environmental causes, demonstrating its commitment to making a positive impact. Additionally, Sol de Janeiro actively collaborates with influencers, experts, and beauty professionals to promote education, inclusivity, and self-care within its community.

Shipping and Costs

Sol de Janeiro provides reliable shipping services to customers worldwide. The brand offers standard and expedited shipping options, allowing customers to choose the most suitable delivery method. Shipping costs may vary depending on the customer's location and the selected shipping speed. Detailed shipping information, including estimated delivery times, can be found on the website during the checkout process. In conclusion, soldejaneiro.com is a reputable online retailer that offers a range of high-quality skincare and body care products. With an emphasis on natural ingredients, innovative formulas, and customer satisfaction, Sol de Janeiro has gained recognition in the industry. From an extensive product selection to exceptional customer service and loyalty programs, the brand strives to provide an excellent shopping experience. Its commitment to delivering visible results and promoting self-love solidifies Sol de Janeiro as a trusted choice for skincare enthusiasts worldwide.