Introduction
Solstice Sunglasses is an online retailer offering an extensive range of sunglasses from well-known brands like Ray-Ban, Gucci, and Tom Ford. Established in 2002, the company has over 100 stores across the United States.
Pros and Cons
Pros:
- Wide selection of designer sunglasses
- Free shipping on all orders
- 14-day return policy
- Loyalty program for repeat customers
Cons:
- Prices are higher compared to other online retailers
- Limited options for prescription lenses
- No physical stores outside the United States
User Experience
Solstice Sunglasses website is user-friendly and easy to navigate. Customers can browse through different categories or search for specific products using the search bar. The website also offers a virtual try-on feature that allows customers to see how different sunglasses look on them.
Pricing and Value for Money
Solstice Sunglasses prices are higher than other online retailers, but the quality of their products justifies the prices. Customers can expect to pay anywhere from $100 to $500 for a pair of designer sunglasses.
Alternatives
Other online retailers offering designer sunglasses include Sunglass Hut, FramesDirect, and SmartBuyGlasses.
Customer Service
Solstice Sunglasses has a customer service team available via phone or email to assist with any inquiries or issues. Their team is knowledgeable and responsive, ensuring customers can get the help they need.
Product Quality and Selection
Solstice Sunglasses offers a wide selection of designer sunglasses that are of high quality. Customers can choose from well-known brands and various styles, from aviators to wayfarers.
Website Usability
Solstice Sunglasses website is easy to navigate, and customers can find what they are looking for easily. The website is also visually appealing and provides detailed information about each product.
Returns and Exchanges
Solstice Sunglasses offers a 14-day return policy, allowing customers to return or exchange their purchase if they are not satisfied with it. Customers can initiate their return or exchange by contacting customer service.
Promotions and Discounts
Solstice Sunglasses offers promotions and discounts throughout the year, including sales and special offers for loyal customers. Customers can also sign up for their newsletter to stay up-to-date on the latest promotions.
Reputation
Solstice Sunglasses has an excellent reputation for providing high-quality products and excellent customer service. They have been in business for over 20 years and have built a loyal following of customers.
Payment Options
Solstice Sunglasses accepts major credit cards, including Visa, Mastercard, Discover, and American Express. They also accept payment through PayPal.
Loyalty Programs
Solstice Sunglasses offers a loyalty program for repeat customers, providing exclusive discounts and offers. Customers can sign up for their loyalty program through their website.
Customer Reviews
Solstice Sunglasses has a customer review section on their website, allowing customers to give feedback on their experience. The reviews are generally positive, with many customers praising their product quality and customer service.
Community Involvement
Solstice Sunglasses has been involved in various charitable initiatives, including their partnership with The Vision Council's "Eyecessorize" campaign, which helps promote the importance of eye health awareness.
Shipping and Costs
Solstice Sunglasses offers free shipping on all orders and ships worldwide. Customers can expect their order to arrive within 2-7 business days. Customers can also choose expedited shipping for an additional fee.
