Users Voice for Sorelfootwear

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Sorelfootwear Overall rating
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Review article published on: 11 Jul 2019

Last updated by on 07 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 3.1 5 1 5 2.2
Feb 2023 5 5 1.8 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Sorelfootwear Review by

Introduction is the official website of Sorel, a renowned brand of footwear that offers a wide range of boots and shoes for men, women, and kids. Sorel has been in the market for over 50 years and is known for its high-quality, stylish, and comfortable footwear that is suitable for all types of weather conditions. The company's dedication to using durable and premium materials ensures that their products last a long time.

Pros and Cons

  • Wide variety of fashionable boots and shoes for all ages
  • Strong focus on durability and comfort
  • User-friendly website that is easy to navigate
  • Excellent customer service
  • Fast and free shipping on orders over $99
  • Higher price point compared to other shoe brands
  • Some customers have reported sizing issues
  • Limited selection for some styles and sizes

User Experience offers a seamless user experience that is easy to navigate, with a clean and modern design. Customers can easily browse through the website and look for their preferred boots or shoes based on their gender, size, color, and style. The website offers outstanding visuals that show a detailed view of each product, including the materials used, color, and design. Moreover, the company's responsive and helpful customer support team ensures that all queries are answered promptly.

Pricing and Value for Money

Sorel is a premium brand, which means that it offers products at a higher price point than some of its competitors. However, the company's high-end materials, excellent workmanship, and exclusive designs make the products worth the price tag. Sorel also offers frequent promotions, deals, and discounts that can help customers save money while still getting high-quality footwear.


Some alternative brands to Sorel that offer high-quality boots and shoes include Ugg, Timberland, Dr. Martens, and Blundstone.

Customer Service

Sorel has an outstanding customer service team that is dedicated to providing a seamless shopping experience. Customers can reach the support team through various channels like email, phone, and live chat, and they are always willing to help with any queries or concerns. The company also offers a comprehensive FAQ page that addresses common issues and questions.

Product Quality and Selection

Sorel offers a vast selection of boots and shoes for men, women, and kids. Each product is made using high-quality materials like genuine leather, suede, and waterproof fabric, ensuring that they are durable and long-lasting. Additionally, the company offers several exclusive designs, making their products unique and fashionable.

Website Usability offers a user-friendly website that is easy to navigate. The site's design is clean and modern, with a clear organization that makes it simple to browse through different products. Each product is displayed in detail, including materials used, style, and color. The website is also optimized for mobile devices, ensuring a seamless shopping experience for customers on the go.

Returns and Exchanges

Sorel offers a simple and hassle-free returns and exchange policy. Customers can return or exchange their purchase within 60 days of the purchase date with a receipt. The company offers a return label that makes the process easy and convenient for customers.

Promotions and Discounts

Sorel has frequent promotions, deals, and discounts that help customers save money while still offering high-quality footwear. Customers can also sign up for the company's newsletter to receive exclusive offers and updates on new products.


Sorel has an excellent reputation for providing high-quality and durable footwear. The company has been in business for over 50 years and is known for its exclusive designs, attention to detail, and premium materials. Additionally, the dedicated customer support team ensures that every customer has a positive experience.

Payment Options

Sorel offers several payment options, including Visa, Mastercard, American Express, and PayPal, making it easy for customers to purchase the products they want.

Loyalty Programs

At present, Sorel does not offer a loyalty program or rewards program for its customers.

Customer Reviews

Sorel has a strong customer review section that showcases the experiences of its customers. The reviews highlight the quality and durability of the brand's products, exceptional customer service, and stylish designs. However, some customers mentioned sizing issues, which emphasized the importance of carefully checking the size chart before purchasing.

Community Involvement

Sorel has a strong commitment to supporting the community by partnering with organizations that promote environmental sustainability and social responsibility. The company donates a portion of profits to support various programs that focus on protecting the planet and enriching communities.

Shipping and Costs

Sorel offers free and fast shipping for orders over $99, and standard shipping starts at $7. The company also offers expedited and overnight shipping options for an additional cost. Customers can track their shipping status and receive notifications on the estimated delivery date.