Reviewer Name: RV
Review Submission Date: 2022-12-28
Review Title: Bad customer service
Review Description: I ordered a Christmas gift for my sister in November well in advance (according yo advertised delivery times. By mid December the product had not arrived. I tried to have the product redirected via the chat line and was assured some one would contact me about delivery They did not. Once again, via the chat line, I co tactwd the company and was assured the products would be delivered to my sister and someone would be in touch. No one contacted me but the products finally arrived at my address. Just really poor customer service
Reviewer Name: Brenda Weeks Dunn
Review Submission Date: 2021-12-09
Review Title: An item was added to my order that was…
Review Description: An item was added to my order that was not in my cart at the time I placed the order. Now I am being told I have to pay for return shipping for an item that I didn’t even order! Horrible customer service.
Reviewer Name: Nicola Tickner
Review Submission Date: 2021-11-02
Review Title: Terrible Customer Service!
Review Description: Awful company have been emailing for days reference my order had a response reference delivery but order still did not turn up so I have now been emailing daily and not had any response, have requested a refund no response. Paid for my order a month ago and still no goods.
Reviewer Name: Maddy
Review Submission Date: 2020-05-18
Review Title: I absolutely love this brand!
Review Description: I absolutely love this brand!! :) Simply the best and their products are great ??