Introduction
Sporto.in is an online store that specializes in sportswear for men and women in India. The company has been in operation for several years and prides itself on providing high-quality athletic apparel at affordable prices. The website is user-friendly, and customers can easily find what they are looking for based on categories, such as running, gym, yoga, and other activities.
Pros and Cons
Pros:
- Affordable prices
- Wide selection of sportswear for various activities
- Easy-to-navigate website
- Fast shipping
- Free delivery on orders above Rs. 999
Cons:
- Limited selection for some activities
- Returns policy can be confusing
- Limited payment options
User Experience
Sporto.in offers an enjoyable user experience, with a smooth and intuitive website that makes browsing for sportswear a breeze. Customers can create an account to receive exclusive offers and deals, or they can make purchases as guests. The website is mobile-friendly, which makes it easy to shop on-the-go.
Pricing and Value for Money
Sporto.in is known for its affordable pricing, with most products falling within the Rs. 500 - Rs. 2500 range. The company also regularly offers discounts and promotions, making their merchandise even more accessible to customers.
Alternatives
Some of Sporto.in's competitors in the sportswear market include Adidas, Nike, Puma, and Reebok. However, Sporto.in stands out due to its affordable pricing and focus on Indian style and culture.
Customer Service
Sporto.in has a customer-friendly support team available to assist customers with any queries or concerns they may have. The customer service team can be contacted via email or phone, and they are willing to help customers with everything from placing orders to processing returns.
Product Quality and Selection
Sporto.in offers a wide selection of sportswear, including t-shirts, shorts, leggings, joggers, and tracksuits, all designed with Indian customers in mind. The quality of the products is impressive, with high-quality materials that are both comfortable and durable.
Website Usability
Sporto.in's website is well-designed and easy to navigate, even for customers who are new to online shopping. Products can be easily found by navigating through the product categories, or by using the search bar. All the information regarding products, shipping, delivery, and returns is available on the website.
Returns and Exchanges
Sporto.in offers a 15-day return policy for all products, as long as they are unused and in their original packaging. The company also provides free exchanges for sizes and products, making the whole process hassle-free for customers.
Promotions and Discounts
Sporto.in regularly offers promotions and discounts to both new and existing customers. These discounts can be accessed using promo codes or through the website's sale section.
Reputation
Sporto.in has an excellent reputation in the Indian market, with many satisfied customers vouching for the quality of the products and the company's customer service. The company has also received positive reviews on various review websites.
Payment Options
Sporto.in accepts several payment options, including credit cards, debit cards, net banking, and cash on delivery. However, the company does not currently accept payments through mobile wallets.
Loyalty Programs
Sporto.in does not currently have a loyalty program, but customers can sign up for the website's newsletter to receive exclusive discounts and promotions.
Customer Reviews
Sporto.in has received positive reviews from customers for its high-quality products, affordable pricing, and exceptional customer service. Customers appreciate the company's fast shipping and hassle-free returns policy.
Community Involvement
Sporto.in is involved in various community initiatives and has collaborated with several social organizations to promote sports and fitness in India.
Shipping and Costs
Sporto.in offers free shipping on all orders over Rs. 999, and shipping fees for smaller orders vary depending on the destination. The company strives to deliver products within 4-6 business days, but due to the Covid-19 pandemic, there may be some delays.
