Users Voice for Sportsshoes
5% users rated Poor
2% users rated Average
4% users rated Very Good
85% users rated Excellent
Rate Sportsshoes Coupons Store
| Nov 2022 | 4.5 | 4.5 | 4.1 | 5 | 3.8 | 2.7 |
|---|---|---|---|---|---|---|
| Dec 2022 | 5 | 5 | 5 | 1.8 | 5 | 5 |
| Jan 2023 | 5 | 4.1 | 3 | 5 | 4.2 | 4.6 |
| Feb 2023 | 4.2 | 5 | 5 | 3.4 | 5 | 5 |
| Mar 2023 | 5 | 5 | 5 | 3.1 | 5 | 5 |
| Line Chart for Rating of peer stores |
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Detailed Sportsshoes Review by Aisha Bachlani
Introduction
Sportsshoes.com is an online retailer specializing in sports footwear, apparel, and accessories. The company has been in operation since 1982 and has grown to become one of the UK's leading sports retailers, with a vast selection of products from top brands.Pros and Cons
Pros:- Wide range of sports products from renowned brands
- Competitive prices with regular sales and discounts
- Free UK delivery on orders over £100
- 30-day returns policy
- Excellent customer service with knowledgeable staff
- International shipping can be costly
- Limited stock for some less popular sizes and models
User Experience
The website has a clean and simple design, making it easy to navigate and find the desired products. The search function is efficient and efficient, and the filters help users narrow down their search further. The product descriptions are detailed and informative, and the clear images help users get a better idea of the products they are interested in.Pricing and Value for Money
Sportsshoes.com's prices are competitive, and the company regularly offers discounts and promotions. The prices for products are fair, and the variety of options across all sports allows for the best value for money. Even though the prices are not the lowest ones available, the quality and durability of the products make them worth the extra cash.Alternatives
Some alternative sports retail sites to consider include JD Sports, Nike.com, and Decathlon.Customer Service
Sportsshoes.com prides itself on excellent customer service, with knowledgeable staff available via phone, email, or live chat. Customer complaints are taken seriously, and the company is proactive in resolving them quickly.Product Quality and Selection
Sportsshoes.com's product selection is diverse and extensive, with a wide range of products available from top brands like Adidas, Asics, and Nike. The products are of high quality, and the descriptions are informative, allowing customers to make a well-informed decision.Website Usability
The website is easy to navigate and user-friendly, with a clean and modern design. The search function is efficient, and the filters help to find the desired products quickly. The website speed is fast, and the images are high-quality, allowing for easy browsing of products.Returns and Exchanges
Sportsshoes.com offers a 30-day returns policy, allowing customers to return their products for a refund or exchange within the specified timeframe. The returns process is simple and hassle-free, making it easy for customers to resolve any issues they encounter.Promotions and Discounts
Sportsshoes.com regularly offers promotions and discounts, which are prominently displayed on the website's homepage. Customers can also sign up for the company's subscription service to receive exclusive offers and discount codes.Reputation
Sportsshoes.com has a reputable brand that has been operating for several decades. The company has received positive reviews from customers on various platforms, with many praising the quality of products and excellent customer service.Payment Options
Sportsshoes.com accepts various payment options, including Visa, Mastercard, Maestro, American Express, Klarna, and PayPal. The range of payment options enables customers to choose the most convenient and secure option to complete their purchase.Loyalty Programs
Sportsshoes.com does not have a loyalty program but offers discounts and promotions to customers on a regular basis.Customer Reviews
Sportsshoes.com displays customer reviews directly on the product page and has an overall rating displayed for the company in general. Most of the reviews are positive, with many customers praising the quality of products, delivery, and customer service.Community Involvement
Sportsshoes.com supports various charities and community projects and is involved in initiatives promoting health and fitness. The company has also partnered with various sports organizations and events.Shipping and Costs
Sportsshoes.com offers free delivery within the UK on orders over £100. International shipping costs vary depending on the destination and order value. The delivery times are reasonable and communicated clearly during the checkout process.Sportsshoes Recent User Reviews
Duration
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Reviewer Name: Michael Hooker
Review Submission Date: 2023-02-01
Review Title: I've ordered quite a few trainers/trail…
Review Submission Date: 2023-02-01
Review Title: I've ordered quite a few trainers/trail…
Review Description: I've ordered quite a few trainers/trail shoes over the past few years and dispatch and delivery have always been prompt, 2 to 3 days from order. I am more than happy to recommend SportsShoes
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Reviewer Name: Graham Pollock
Review Submission Date: 2023-02-01
Review Title: 5 star service for choice, price and delivery
Review Submission Date: 2023-02-01
Review Title: 5 star service for choice, price and delivery
Review Description: I have purchased a pair of trail running shoes and a pair of hiking boots in the past week from sport shoes. I can’t fault the experience a seamless online platform with an abundance of choice at competitive prices and a very impressive next day delivery even for a pair ordered at 1545 the previous day. Will definitely use them in future.
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Reviewer Name: Niall Collins
Review Submission Date: 2023-02-01
Review Title: It took 22 days for this to be…
Review Submission Date: 2023-02-01
Review Title: It took 22 days for this to be…
Review Description: It took 22 days for this to be delivered, If i hadn't made contact you would never have known the first order hadn't been delivered, Is there tracking of what has been sent to what has been delivered?
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Reviewer Name: Stuart
Review Submission Date: 2023-02-01
Review Title: Great experience
Review Submission Date: 2023-02-01
Review Title: Great experience
Review Description: Easy to order. Arrived promptly and well packaged.Ordered Higher State clothing which I believe is their own brand. Very impressed, high quality for a low price. Time will tell overall quality but initially impressed.
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Reviewer Name: Sam Black
Review Submission Date: 2023-02-01
Review Title: Initial order arrived quickly
Review Submission Date: 2023-02-01
Review Title: Initial order arrived quickly
Review Description: Initial order arrived quickly. However, they were too small so I used InPost to return for a larger size. All-in-all from placing the shoes in the InPost locker to getting the replacement shoes took 10 working days. A bit too long in my opinion although I'm sure the biggest delay was caused by InPost failing to collect from the lockers!
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Reviewer Name: Customer phil
Review Submission Date: 2023-02-01
Review Title: Great service
Review Submission Date: 2023-02-01
Review Title: Great service
Review Description: Great service , great trainers love the site as it has a lot of items that you can't get in other online sites. Also very cheap the last pair I purchased 30 pound cheaper than other outlets . I would recommend your store and I have to my friends very pleased and will continue to buy again
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Reviewer Name: Ewan
Review Submission Date: 2023-01-31
Review Title: Great service - again!
Review Submission Date: 2023-01-31
Review Title: Great service - again!
Review Description: Service was really quick. I'd ordered three pairs of shoes. However, one pair was in an incorrectly labelled box so wasn't the right shoe - quite probably a mistake by the maker. The customer service team at SportsShoes were super fast and helpful in rectifying this problem, and I had the correct shoes sent out to me as quickly as they could.
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Reviewer Name: Katherine Catris
Review Submission Date: 2023-01-31
Review Title: Variable sizes make purchasing difficult
Review Submission Date: 2023-01-31
Review Title: Variable sizes make purchasing difficult
Review Description: The training shoes I bought were spot on, but because they supply different brands of clothing, there is a huge difference in size and fit eg the shoes were exactly right, best tops too tight, one pair of shorts too tight, the other massive. So unless you go into the size charts for every item you order(that’s if they have one) there is no consistency in sizing
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Reviewer Name: Jonathan
Review Submission Date: 2023-01-31
Review Title: The delivery times were
Review Submission Date: 2023-01-31
Review Title: The delivery times were
Review Description: The delivery times were really disappointing and would potentially put me off recommending people to use this company. Products were fine, but timelines were far to slow. I ordered on the 2nd of January and didn’t receive my order mid January. Took almost 3 weeks.
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Reviewer Name: Peter
Review Submission Date: 2023-01-31
Review Title: Christmas SportsShoes courier
Review Submission Date: 2023-01-31
Review Title: Christmas SportsShoes courier
Review Description: Over Christmas SportsShoes courier, failed to deliver my first order with them. This happened more than once, but, the customer service team were communicative, they followed up every aspect to ensure the replacement goods were delivered on time.I have used them again since, an it was all as planned.
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