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Introduction is an online retailer specializing in sports footwear, apparel, and accessories. The company has been in operation since 1982 and has grown to become one of the UK's leading sports retailers, with a vast selection of products from top brands.

Pros and Cons

  • Wide range of sports products from renowned brands
  • Competitive prices with regular sales and discounts
  • Free UK delivery on orders over £100
  • 30-day returns policy
  • Excellent customer service with knowledgeable staff
  • International shipping can be costly
  • Limited stock for some less popular sizes and models

User Experience

The website has a clean and simple design, making it easy to navigate and find the desired products. The search function is efficient and efficient, and the filters help users narrow down their search further. The product descriptions are detailed and informative, and the clear images help users get a better idea of the products they are interested in.

Pricing and Value for Money's prices are competitive, and the company regularly offers discounts and promotions. The prices for products are fair, and the variety of options across all sports allows for the best value for money. Even though the prices are not the lowest ones available, the quality and durability of the products make them worth the extra cash.


Some alternative sports retail sites to consider include JD Sports,, and Decathlon.

Customer Service prides itself on excellent customer service, with knowledgeable staff available via phone, email, or live chat. Customer complaints are taken seriously, and the company is proactive in resolving them quickly.

Product Quality and Selection's product selection is diverse and extensive, with a wide range of products available from top brands like Adidas, Asics, and Nike. The products are of high quality, and the descriptions are informative, allowing customers to make a well-informed decision.

Website Usability

The website is easy to navigate and user-friendly, with a clean and modern design. The search function is efficient, and the filters help to find the desired products quickly. The website speed is fast, and the images are high-quality, allowing for easy browsing of products.

Returns and Exchanges offers a 30-day returns policy, allowing customers to return their products for a refund or exchange within the specified timeframe. The returns process is simple and hassle-free, making it easy for customers to resolve any issues they encounter.

Promotions and Discounts regularly offers promotions and discounts, which are prominently displayed on the website's homepage. Customers can also sign up for the company's subscription service to receive exclusive offers and discount codes.

Reputation has a reputable brand that has been operating for several decades. The company has received positive reviews from customers on various platforms, with many praising the quality of products and excellent customer service.

Payment Options accepts various payment options, including Visa, Mastercard, Maestro, American Express, Klarna, and PayPal. The range of payment options enables customers to choose the most convenient and secure option to complete their purchase.

Loyalty Programs does not have a loyalty program but offers discounts and promotions to customers on a regular basis.

Customer Reviews displays customer reviews directly on the product page and has an overall rating displayed for the company in general. Most of the reviews are positive, with many customers praising the quality of products, delivery, and customer service.

Community Involvement supports various charities and community projects and is involved in initiatives promoting health and fitness. The company has also partnered with various sports organizations and events.

Shipping and Costs offers free delivery within the UK on orders over £100. International shipping costs vary depending on the destination and order value. The delivery times are reasonable and communicated clearly during the checkout process.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...