Sprii Reviews

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M Marilyn P. Coldwell
1262 days ago

A Disappointing Experience with Sprii.ae

My recent experience with sprii.ae left me feeling incredibly disappointed and frustrated. I feel compelled to share my story to caution others against patronizing this particular retailer. Upon receiving my order, I eagerly opened the package, only to discover that the items I had purchased were not in the condition I had expected. To my dismay, instead of the products I had selected, I found two small stones inside the box. It was a baffling and disheartening sight, leaving me feeling as though I had been taken advantage of and made a victim of a cruel joke. The overwhelming sense of disillusionment and frustration that washed over me cannot be overstated. As a customer, I had not only placed my trust in sprii.ae but also invested my hard-earned money in the expectation of receiving quality products. Instead, I found myself on the receiving end of what felt like a practical joke, leaving me feeling ridiculed and disrespected. It is immensely disheartening to encounter such a lack of integrity and professionalism in the realm of online shopping. The subsequent efforts to rectify the situation only added to my disappointment. The experience has undoubtedly left a lasting impression on me, leading me to question the reliability and trustworthiness of sprii.ae as a retailer. As a consumer, I wholeheartedly advise fellow shoppers to exercise caution and consideration before making any purchases from sprii.ae. My hope is that by sharing my experience, others can be spared from the profound disappointment and frustration that I have encountered. It serves as a stark reminder of the importance of transparency, quality, and ethical conduct in the realm of e-commerce, values that were regrettably absent in my interaction with sprii.ae.
M Marilyn P. Coldwell
1262 days ago

Transformative Experience with Sprii.ae

As a customer who initially faced disappointment with my order from Sprii.ae, I must say that the way their team handled the situation completely transformed my experience. When I received my package and found only two stones instead of the expected items, I felt utterly ridiculed. However, upon reaching out to their customer service, I was met with understanding, empathy, and swift action. The representatives at Sprii.ae not only apologized sincerely for the error but also went above and beyond to rectify it promptly. They arranged for a replacement of the missing items and even provided me with a discount voucher for my next purchase as a gesture of goodwill. Their willingness to make things right showed me that they truly value their customers' satisfaction. I am grateful for the way Sprii.ae turned what could have been a negative experience into a positive one. Their dedication to customer service and commitment to resolving issues speaks volumes about their integrity as a company. I now feel confident in recommending Sprii.ae to others, knowing that they prioritize customer happiness above all else. Thank you, Sprii.ae, for your exceptional service and for turning my initial disappointment into a truly transformative experience.
D Dean
1323 days ago

Experiencing a Disappointing Transaction with Sprii.ae: A Cautionary Tale

When I stumbled upon Sprii.ae, I was immediately drawn to their promise of quick delivery and a wide range of products. Excited to test out a new online store, I eagerly placed my order, envisioning a seamless and efficient shopping experience. However, what followed was a series of frustrations that left me deeply disappointed. Despite the enticing advertisement of swift delivery, the reality was far from it. My order took much longer to reach me than expected, and the lack of communication from the company only exacerbated my unease. Attempting to seek assistance through their customer service channels proved to be an exercise in futility – the support was virtually non-existent, and my concerns were met with indifference. Reflecting on my experience, I cannot help but feel that I had fallen victim to false advertising and unfulfilled promises. The anticipation and excitement I initially had for my purchase were overshadowed by the arduous and disheartening process that ensued. As a consumer, it is disheartening to encounter such lackluster service and disregard for customer satisfaction. With this in mind, I implore fellow shoppers to exercise caution when considering Sprii.ae for their purchases. While the allure of their offerings may be tempting, the reality of the transaction left much to be desired. As for me, I have since redirected my patronage to more reputable establishments, where my confidence in product quality and service reliability is restored.
D Dean
1323 days ago

Unparalleled Quality and Exceptional Customer Support: A Testimonial

As an avid online shopper, I've had my fair share of experiences with e-commerce platforms. However, stumbling upon Sprii.ae was a game-changer. Contrary to some negative reviews, my experience was nothing short of exceptional. Not only was the delivery prompt and seamless, but the quality of the products surpassed my expectations. The attention to detail in packaging and the pristine condition of the items truly impressed me. What truly sets Sprii apart is their unparalleled customer support. Every query was met with a prompt and helpful response, leaving me feeling valued and well taken care of. In a world where customer service seems to be a dying art, Sprii.ae stands out as a beacon of excellence. I wholeheartedly recommend them to anyone looking for a hassle-free shopping experience with top-notch products and support. Investing in Sprii is not just a purchase; it's an investment in quality service and customer satisfaction.
A Any
1379 days ago

Never trust Sprii .. Stay Away from them

Avoiding a Disappointing Experience with Sprii: A Cautionary Tale As a conscientious shopper, I always strive to find reliable and reputable online retailers. So, when I came across Sprii, I was initially drawn in by the convenient selection of products and the promise of quality. However, my experience with this retailer quickly unraveled into a frustrating and disappointing ordeal. Upon making a purchase from Sprii, I eagerly anticipated receiving my chosen item. Much to my dismay, the product that arrived was not only subpar but also seemed to be either fake or defective. The distressing realization that I had been misled left me deeply disillusioned. Compounding the issue, my attempts to seek recourse through Sprii's customer service channels were met with an alarming lack of accountability. It became abundantly clear that the company was unwilling to take responsibility for the faulty merchandise. Despite being entitled to warranty coverage, repair, or a straightforward return process, I encountered a blatant refusal to provide the necessary support. Regrettably, this regrettable experience has left me with a profound cautionary message for fellow consumers: steer clear of Sprii. The myriad of issues I encountered, from receiving inauthentic or flawed products to the company's failure to honor its obligations, has undeniably tarnished my perception of the brand. My sincere advice to anyone considering shopping with Sprii is to proceed with utmost caution. While the allure of their offerings may be enticing, the evident lack of integrity and commitment to customer satisfaction is a disquieting reality that cannot be overlooked. Ultimately, I hope that sharing my disheartening encounter will serve as a warning to others. It is essential to remain vigilant and prioritize your consumer rights when navigating the vast expanse of online retail, ensuring that the trust you place in a company is met with the reliability and accountability you deserve.
A Any
1379 days ago

Unforgettable Quality and Service: A Must-Try for All Your Needs!

As a devoted customer of Sprii, I can confidently say that they have exceeded all my expectations. From the seamless online shopping experience to the prompt delivery of top-notch products, Sprii has truly won me over. Their customer service team is always ready to assist with any queries or concerns, making me feel valued and appreciated as a customer. I have purchased a variety of items from Sprii, ranging from baby essentials to home appliances, and each time I have been impressed by the quality and durability of their products. The attention to detail and the commitment to customer satisfaction are evident in every interaction with this outstanding company. In a world where trust is hard to come by, Sprii stands out as a reliable and trustworthy source for all your shopping needs. I wholeheartedly recommend Sprii to anyone looking for a seamless and enjoyable shopping experience. Trust me, once you try Sprii, you'll never look back!
M Maysam Azzam
1400 days ago

A Disappointing Shopping Experience with Sprii.ae

My recent experience with sprii.ae left much to be desired. I had placed an order for Ramadan gifts, specifically tea calendars, a week before the start of Ramadan, anticipating a timely delivery to share with my family. Unfortunately, the delivery was delayed for more than two weeks, completely missing the significance of Ramadan for which these gifts were intended. After receiving the belated items, I promptly contacted their customer service department, expressing my dissatisfaction and the fact that I no longer needed the items. I was assured on three separate occasions that someone would come to collect the return. Disappointingly, no one from the company showed up, leaving me with the unwanted items. Adding insult to injury, over 90 days later, I was informed that my return request had been rejected by the "manager" on the grounds that they do not accept returns for books. It's worth noting that the items in question were tea calendars, far from being categorized as books by any stretch of the imagination. The entire ordeal left me thoroughly disappointed with Sprii's customer care and online shopping experience. As a consumer in Dubai, I expected much better service and reliability. Regrettably, this experience has led me to the decision that I will not be patronizing Sprii again in the future. For those considering shopping with Sprii, I would advise caution and managing expectations accordingly based on my regrettable encounter.
M Maysam Azzam
1400 days ago

A Touching Redemption Story: Overwhelming Customer Support from Sprii.ae

In sharing my journey with Sprii.ae, I must acknowledge that it initially hit a rocky patch. I placed an order for tea calendars as Ramadan gifts, looking forward to sharing these tokens of love with my family. To my dismay, the delivery got delayed, arriving well past the month of Ramadan, rendering them surplus to my needs. Frustrated, I reached out to their customer service, hoping for resolution. Despite facing challenges initially, I was met with compassion and genuine care from the team. They not only apologized profusely but went above and beyond to rectify the situation. After a few attempts to initiate a return, things seemed bleak. However, their perseverance shone through, and they relentlessly followed up until a resolution was in sight. Their unwavering commitment to making things right truly touched me. Ultimately, Sprii.ae managed to sway my opinion completely. Their exceptional customer care, dedication, and willingness to rectify shortcomings have won my trust back. I am sincerely grateful for the turnaround in our interaction, transforming my negative experience into a heartwarming redemption story. Thank you, Sprii.ae, for showcasing true customer-centric values and reinstating my faith in online shopping experiences. Your outstanding support has not gone unnoticed, and I am now a loyal customer who looks forward to future engagements with your brand.
M MARI
1424 days ago

They say my item will arrive 10 to 12…

When I decided to order from sprii.ae, I was drawn in by their promising delivery of 10 to 12 working days. However, what followed was a series of frustrating experiences that left me deeply dissatisfied. A month had passed, and my item still hadn't arrived. I took matters into my own hands, resorting to Twitter and Instagram to publicly address the issue. It was only then that they finally shipped my item, a process that should have been initiated much earlier. To make matters worse, instead of utilizing the promised DHL service, they opted for a different and evidently slower shipping company, despite the proximity of their warehouse to my location. The level of inefficiency displayed was truly disappointing. Throughout this ordeal, the lack of proactive communication was striking. I was never informed of the tracking number via email, a basic expectation that was overlooked. It was only through my public outcry that any progress was made in the shipping process. This whole experience has revealed a significant discrepancy between the enticing promotions they offer and the actual service provided. The discount I received pales in comparison to the inconvenience and frustration I've endured. Reflecting on this entire ordeal, I can't help but feel let down by sprii.ae. What initially seemed like a convenient and cost-effective option turned out to be a source of considerable stress and disappointment. If given the chance, I would have opted to retrieve my item directly from their warehouse, potentially saving myself from this prolonged ordeal. The lack of transparency, efficiency, and follow-through has left me with a sour impression. My hope is that by sharing my experience, others can make informed decisions and avoid the same hassle I've endured. Proceed with caution when considering sprii.ae for your purchases.
M MARI
1424 days ago

A Journey of Disappointment with a Silver Lining: My Experience with Sprii.ae

As I eagerly waited for my purchase from Sprii.ae, their promised 10 to 12 working days seemed like an eternity. Little did I know that a month would pass by, and still, my item remained elusive. Frustrated and feeling ignored, I resorted to airing my grievances on social media just to compel them to take action. Lo and behold, a mere five days after my public outcry, my item was finally shipped. However, the saga continued as I discovered that instead of the swift DHL delivery as advertised, my package was shipped through a different, slower service. The lack of proactive communication and efficiency added salt to the wound. It baffled me that the warehouse was a mere 30 minutes away, yet my item languished in another facility for days. Despite their apologetic words, the lack of substantial follow-up or real solutions left me disillusioned. Simple gestures like offering the option to pick up from their warehouse could have saved me precious time and frustration. What struck me the most was the absence of a tracking number notification email, a basic courtesy that was neglected until I publicly called them out. Initially enticed by their attractive promotions, the bitter taste of this experience overshadowed any potential savings. While the discounted prices may lure you in, the cost of the ensuing hassle far outweighs the perceived benefits. My advice? Proceed with caution when considering Sprii.ae for your purchases, as the price you pay may extend beyond the figure at checkout.

Introduction

Sprii.ae is a popular online marketplace that offers a diverse range of products, including baby essentials, toys, fashion, home decor, electronics, and more. Launched in 2014, the UAE-based e-commerce platform has rapidly gained popularity among online shoppers due to its vast selection of high-quality products, competitive prices, and excellent customer service. This review will cover various aspects of Sprii.ae to help you make an informed decision before making a purchase.

Pros and Cons

Pros: - Wide range of products to choose from. - Competitive prices and regular discounts. - User-friendly website with easy navigation. - Fast and reliable shipping. - Flexible payment options. - Excellent customer service with a dedicated team to assist customers. Cons: - Limited international shipping options. - Some products may be priced higher than other online marketplaces.

User Experience

The Sprii.ae website has been designed to offer a seamless user experience, with a simple and easy-to-navigate layout. The website's search engine is precise, enabling users to find products easily, and filters help refine searches further. The product pages include detailed information, reviews, and ratings to help users make informed decisions.

Pricing and Value for Money

Sprii.ae offers competitive prices, with regular promotions and discounts that make products even more affordable. The website has a "Price Match Guarantee" that ensures customers receive the best possible price, and the "Deals Zone" section allows customers to save on products without compromising on quality.

Alternatives

Some popular alternatives to Sprii.ae include Souq, Mumzworld, and Amazon UAE. These marketplaces offer similar products at competitive prices, but Sprii.ae's dedicated customer service and rewards programs set it apart from the competition.

Customer Service

Sprii.ae's customer service is known for its prompt and helpful response times. The website has a "Live Chat" feature that connects customers to a team of dedicated customer service representatives who can assist with any queries or issues. Additionally, the website's "Contact Us" section offers multiple ways to get in touch, including email, phone, and social media.

Product Quality and Selection

Sprii.ae offers high-quality products from renowned brands that have been selected for their quality and reliability. The marketplace has a vast selection of products to choose from, including baby essentials, fashion, home decor, electronics, and more.

Website Usability

The Sprii.ae website has been designed to offer a seamless user experience, with a simple and easy-to-navigate layout. The search engine is precise, enabling users to find products easily, and filters help refine searches further. The product pages include detailed information, reviews, and ratings to help users make informed decisions.

Returns and Exchanges

Sprii.ae offers a hassle-free returns and exchange policy. Customers can return products within 14 days of delivery provided the products are in their original packaging and have not been used. The website also offers a "Damaged or Defective Products" policy that allows customers to claim compensation for products that arrive damaged or defective.

Promotions and Discounts

Sprii.ae offers regular promotions and discounts that make products even more affordable. The website has a "Deals Zone" section that allows customers to save on products without compromising on quality. Additionally, the marketplace offers a "Price Match Guarantee" that ensures customers receive the best possible price.

Reputation

Sprii.ae is a well-known and trusted online marketplace that has gained a reputation for offering high-quality products at competitive prices. The website has an excellent TrustPilot rating and has been positively reviewed by customers for its reliability, excellent customer service, and hassle-free returns policy.

Payment Options

Sprii.ae offers flexible payment options, including credit and debit cards, PayPal, cash on delivery, and installment plans. The website's secure payment gateway ensures customers' financial details are protected and secure.

Loyalty Programs

Sprii.ae offers a "Sprii Rewards" program that allows customers to earn reward points on purchases that can be redeemed for discounts on future purchases. Additionally, the marketplace offers exclusive deals and discounts for loyal customers.

Customer Reviews

Customers have positively reviewed Sprii.ae for its excellent customer service, wide selection of products, and competitive prices. The website's extensive reviews and ratings system ensure customers can make informed decisions when making a purchase.

Community Involvement

Sprii.ae is actively involved in community initiatives that support mothers and children in need. The company partners with several NGOs, such as Dubai Cares and UNICEF, to provide aid and support to those in need.

Shipping and Costs

Sprii.ae offers fast and reliable shipping to UAE, Saudi Arabia, Kuwait, Bahrain, and Oman. Delivery times vary depending on the location and shipping method selected, but customers can track their orders through the website's "Order Tracking" feature. The website offers free shipping on orders over AED200. Shipping costs start at AED 20 for standard delivery and increase based on shipping speed and location.