Stackedskincare Reviews

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59 Reviews

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Introduction

Stackedskincare.com is a premier online beauty store that specializes in science-based skincare products designed to enhance the beauty of your skin. The store offers a wide range of products that cater to the needs of all skin types, tones, and ages. With a commitment to quality and innovation, Stacked Skincare has become one of the most trusted beauty brands in the market.

Pros and Cons

Pros:
  • Science-based products that are formulated from natural ingredients;
  • Offers a wide range of products to cater to all skin types;
  • Free shipping on all US orders;
  • Free samples with every order;
  • Easy returns and exchanges policy;
  • Provides a comprehensive blog and resources section;
  • Great customer service;
  • Affordable pricing for premium quality products;
  • Robust loyalty program that rewards customer satisfaction.
Cons:
  • Products are slightly expensive compared to some other beauty stores;
  • International shipping options are limited;
  • No live chat or phone support;

User Experience

The user experience on Stackedskincare.com is top-notch; it is easy to navigate, and the site is well-organized. The search bar is easily accessible, and the categories are clearly labeled, making it easy for users to find what they are looking for. The site loads fast, even with images and other trendy elements, making browsing a breeze. The checkout process is straightforward, and the store offers multiple payment options to its customers.

Pricing and Value for Money

Stacked Skincare's products are slightly expensive compared to some other beauty stores, but it is justified by the quality of the products. The brand uses natural, science-based ingredients to make its products which are genuinely effective. In essence, Stacked skincare products provide value for money, and it is worth the investment.

Alternatives

Alternative stores that offer similar beauty products include:
  • Sephora;
  • Ulta Beauty;
  • The Detox Market;
  • The Ordinary;
  • Glossier.

Customer Service

Stacked Skincare provides excellent customer service to its customers. The store has a comprehensive FAQ section that offers answers to frequently asked questions. For more complicated inquiries, customers can contact the store through an online form or email, which indicates that they are responsive to queries. However, there is no phone number or live chat option available.

Product Quality and Selection

Stacked Skincare offers a wide range of skincare products that cater to the needs of all skin types, tones, and ages. The store's products are of high quality and are formulated from natural ingredients. The brand takes pride in formulating products based on scientific research, ensuring that they are effective and safe. Some of the products offered by Stacked Skincare include facial cleansers, toners, serums, moisturizers, and masks.

Website Usability

The Stacked Skincare website is user-friendly and easy to navigate. It is well-organized, visually appealing, and has attractive graphics that fit well with the brand's identity. The site is responsive, and it scales perfectly on mobile devices. The site's load speed is fast, which makes it easy to browse the products even with slow internet speeds.

Returns and Exchanges

Stacked Skincare offers a 30-day return policy on all products purchased from the store. If you are unsatisfied with your purchase, you can return it within 30 days and receive a full refund. The products must be unopened and in their original packaging to qualify for the refund. To initiate a return, customers must submit a request by filling a form on the website.

Promotions and Discounts

Stacked Skincare offers various promotions and discounts throughout the year. Customers can sign up for the brand's newsletter to receive updates on ongoing promotions and discounts. The brand also runs a robust loyalty program that rewards customers for their purchases and product reviews.

Reputation

Stacked Skincare has an excellent reputation in the beauty industry, with many positive reviews online. The brand has received awards and accolades for its innovative and quality product offerings, and its founder, Kerry Benjamin, is a renowned esthetician. The store's commitment to using natural ingredients in its products has also earned it a great reputation among conscious consumers.

Payment Options

Stacked Skincare offers various payment options, including PayPal and all major credit cards. The store uses up-to-date security measures to protect its customers' financial information.

Loyalty Programs

Stacked Skincare operates a robust loyalty program that rewards customers for their purchases and product reviews. Customers earn points for their purchases and can redeem them for discounts on future purchases. Additionally, customers can receive bonus points for referring their friends to the store.

Customer Reviews

Stacked Skincare has many positive reviews from satisfied customers. Customers often praise the brand's use of natural ingredients and the effectiveness of its products. The brand has a rating of 4.7 out of 5 on Google reviews and 4.8 out of 5 on Trustpilot.

Community Involvement

Stacked Skincare is actively involved in its community, with its founder supporting various charitable organizations. The brand has also partnered with various beauty influencers and bloggers to reach a broader audience.

Shipping and Costs

Stacked Skincare offers free shipping on all US orders. International shipping options are also available at a flat rate of $25. Orders are typically delivered within 3-5 business days, depending on the delivery location. Customers can track their orders using the tracking number provided on the shipment confirmation email.