Sterlingholidays Reviews

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67 Reviews

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24% users rated Terrible
36% users rated Poor
0% users rated Average
28% users rated Very Good
12% users rated Excellent
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Introduction

Sterlingholidays.com is a leading online platform that offers a wide range of holiday packages and services to help tourists plan their dream vacations. The website provides information about popular travel destinations and packages, and allows customers to book their holiday in a hassle-free way.

Pros and Cons

Pros:
  • Wide selection of travel packages
  • Easy-to-use interface
  • Secured payment options
  • Great deals and discounts on travel packages
Cons:
  • Some packages may not include all meals, transportation, or activities
  • Customer service can be slow to respond at times

User Experience

The website is well-designed and easy to navigate, making it easy for customers to find the travel packages they are looking for. The search feature is efficient and allows users to filter their search by destination, activity, season, and budget. The site's responsive design ensures that it looks great on all devices, including smartphones and tablets.

Pricing and Value for Money

Sterlingholidays.com offers competitive prices on its holiday packages, and customers can take advantage of great discounts and deals. Customers opting for longer stays can also enjoy larger discounts, making it a great value for money.

Alternatives

Some Sterlingholidays.com alternatives include MakeMyTrip, Goibibo, Cleartrip, and Yatra.

Customer Service

Sterlingholidays.com has a dedicated customer service team that is available 24/7 to assist customers with any queries. However, some customers have reported slow responses from the customer service team, which can be improved.

Product Quality and Selection

Sterlingholidays.com offers high-quality holiday packages that are tailored to meet the needs and preferences of different customers. The site provides a wide variety of packages, including beach vacations, wilderness getaways, historical tours, and adventure travel.

Website Usability

The website is intuitive and user-friendly, with a responsive design that ensures it works seamlessly across all devices. The site's clear and concise interface makes it easy for customers to navigate and find the travel packages they are looking for. The site speed is also fast, ensuring that customers don't have to wait too long for pages to load.

Returns and Exchanges

Sterlingholidays.com has a clear refund policy, and customers can cancel their booking at any time, subject to certain terms and conditions. Customers opting for refundable rates can cancel their bookings without penalty, while non-refundable bookings may attract cancellation charges.

Promotions and Discounts

Sterlingholidays.com offers great promotions and discounts on its holiday packages, which can help customers save money. Some of the deals include early bird discounts, last-minute deals, and discounts on longer stays.

Reputation

Sterlingholidays.com has a good reputation in the travel industry, and customers have generally been happy with their travel experiences. However, there have been some complaints about slow response times from the customer service team.

Payment Options

The website supports a variety of payment options, including credit and debit cards, net banking, and mobile wallets, giving customers the flexibility to choose the payment method that works best for them.

Loyalty Programs

Sterlingholidays.com offers a loyalty program called Sterling Elite, which allows customers to earn points for every holiday they book. These points can then be redeemed for various perks and benefits, such as free upgrades, discounts on future bookings, and other travel-related services.

Customer Reviews

Customer reviews about Sterlingholidays.com have been generally positive, with many customers praising the site for its ease of use, wide range of travel packages, and great deals and discounts.

Community Involvement

Sterlingholidays.com is involved in various community initiatives, including environmental conservation and sustainability, and supports local communities in the areas where it operates.

Shipping and Costs

Since it is an online platform, Sterlingholidays.com does not require shipping. However, customers may be charged additional fees for certain travel-related services or activities, such as airport transfers or sightseeing tours. These costs are clearly outlined in the booking process so that customers can make an informed decision. Overall, Sterlingholidays.com offers a great platform for customers to plan their dream vacation. With its wide range of travel packages, easy-to-use interface, and great deals and discounts, the site offers excellent value for money. While there are some areas for improvement, such as customer service response times, the site's overall reputation and positive customer reviews make it one of the top choices for holiday planning.