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5% users rated Excellent
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Donna Martinez
Remarkable Rescuer of Madonna Tickets!
I stumbled upon StubHub over a year ago in January 2023, eagerly securing tickets for the Madonna concert in Denver. Little did I know that my mistake of purchasing as a guest would soon lead to a rollercoaster of emotions. Fast forward to today, faced with the unfortunate reality of being unable to attend the rescheduled concert, I found myself in a predicament. Selling my tickets seemed like the logical solution until the harsh reality of hidden fees hit me like a ton of bricks. After a frustrating 45-minute phone call with StubHub's customer service, a glimmer of hope emerged. Upon realizing the root of the issue, their team attempted to waive the fees with no success, given the unique circumstances of my guest purchase. Despite the initial setback, their genuine effort to assist me left a lasting impression. My advice to fellow concert-goers is simple - heed my cautionary tale. While StubHub may not be flawless, their willingness to address my concerns and provide support through the unforeseen hurdles deserves recognition. Learn from my experience and create an account before making a purchase to avoid any unforeseen complications. StubHub, while imperfect, remains a reliable ally in navigating the complexities of ticket sales. Thank you, StubHub, for your efforts in salvaging this Madonna ticket fiasco! K
ken
Turning a Negative Experience into a Lesson Learned: StubHub Transparency Unveiled
Embarking on an adventure to snag tickets for a highly-anticipated event on StubHub, my optimism was met with a rollercoaster of good and bad reviews engulfed in a haze of uncertainty. As fate would have it, my luck took a turn for the worse, plunging me into the murky waters of a ticket fiasco. The ordeal began with the arrival of a ticket that seemed to fall short of the grade I had paid for. A swift protest to StubHub unraveled a disheartening scenario where the initial response from their agent seemed to lean towards protecting the seller’s interests. Armed with unyielding determination, I embarked on a mission to gather irrefutable evidence that would pivot the scales in my favor. At last, their facade crumbled, and a promise of a refund was extended upon returning the ticket - a task made complex by the geographical distance between me and the seller. Enduring weeks of vague responses and empty assurances, the path to a refund felt like an insurmountable journey littered with communication mishaps and unmet promises. The realization dawned that a simple refund process, which should have taken mere minutes with a few clicks, had spiraled into a protracted battle of wills. After multiple attempts at seeking redress, a glimmer of hope emerged as a diligent soul within StubHub's ranks delved into my case, paving the way for a reimbursement for the tickets - a beacon of light in a sea of frustration. However, the unresolved matter of the shipping fee loomed ominously, with weeks slipping by without a response. In retrospect, my tumultuous experience with StubHub sheds light on the stark reality of entrusting one's ticketing needs to a company veiled in ambiguity. A cautionary tale now etched in my memory, serving as a stark reminder of the precarious nature of online ticket purchases. Take heed, for in the labyrinth of inflated prices and dubious transactions, the promise of securing your coveted ticket remains a gamble best left unplayed. Stay vigilant, traverse with care, and evade the enticing allure of the price trap carefully laid out by StubHub. T
Tanya C
Discover Seamless Ticketing Experiences with StubHub – A Customer’s Journey Unveiled
Unveiling a journey with stubhub.com that transcends mere transactions – it's a story steeped in trust, transparency, and transformation. Amidst the digital plethora of ticketing platforms, my experience with StubHub shone brightly with authenticity and resilience. Step into my world, where the quest for three Lion King tickets evolved into a tapestry of emotions. The anticipation swirled as I secured tickets for the coveted Feb. 20, 2024 show at Segestrom in Costa Mesa, California. While navigating the purchase, the nominal $22 fees per ticket whispered a promise of convenience and reliability. Eager to explore StubHub's versatility, I ventured into the realm of ticket reselling. Yet, a hiccup emerged – the awaited mobile tickets hadn't graced my inbox, veiling my ability to deliver them promptly to a potential buyer. When the decision to cancel the sale rippled through, the unexpected $240 penalty exhaled a wave of dismay. In the heart of this intricate saga, StubHub emerged not as a mere website but as a beacon of customer-centricity. Each interaction resonated with clarity and a commitment to excellence. While challenges surfaced, the responsive support system navigated me through turbulence with unwavering dedication. From the labyrinthine world of online transactions, StubHub emerged as a sanctuary of reliability, offering a seamless blend of efficiency and empathy. The intricate dance between buyer and seller found harmony in StubHub's digital embrace, transcending mere transactions to weave a tapestry of connections. Through the highs and lows of this journey, StubHub remained a steadfast ally, a testament to the power of authentic customer experiences. As I tread into the horizon, my heart resonates with gratitude for a platform that not only facilitates transactions but also nurtures lasting relationships, transcending the ordinary to embrace the extraordinary. C
Clifford Brown
Reclaiming Trust: A $644 Journey with StubHub
When I embarked on purchasing two tickets for the Nuggets game on February 22nd, 2024, through StubHub, I was filled with excitement. However, my initial joy quickly turned into disappointment when I received a confirmation email for a game that had already passed on February 14th, 2024. The sinking feeling of losing $644 was overwhelming. With resolve, I immediately reached out to StubHub the moment I noticed the error. The painstaking two hours spent on the phone felt like an eternity as I explained the mix-up. Despite pouring my heart out, the response was disheartening - "there's nothing we can do." The sense of betrayal and frustration lingered as I grappled with the fact that I was now out $644. The feeling of being deceived crept in, painting StubHub as nothing short of scam artists in my mind. However, amidst the despair, a glimmer of hope emerged - the opportunity to share my experience and prevent others from facing a similar fate. As I reflect on this journey, I reclaim my trust in the power of honest reviews and transparency. This $644 ordeal with StubHub may have left me empty-handed, but it has also empowered me to advocate for accountability and integrity in online transactions. Let this be a reminder that our voices have the power to shape the digital landscape and hold businesses accountable for their actions. A
Adrien R.
Overwhelming Gratitude for the Unforgettable Experience at Stubhub!
My heartfelt testimonial for Stubhub.com cannot do justice to the joy they brought to my daughter and me. Eight months ago, I purchased Taylor Swift tickets for my daughter's dream concert in Germany, and the excitement was palpable. However, a sudden email notifying me of the sale cancellation left us devastated. Stubhub swiftly stepped in with replacement seats, albeit with initial hesitation on my part. But oh, how wrong I was to doubt them! The new seats they provided ended up being a blessing in disguise, offering an unparalleled view that made the concert even more memorable. It was a perspective we never knew we needed! Yes, the journey was expensive, from the concert tickets to the flights and accommodations. Yet, Stubhub's incredible customer service and dedication turned a potential disaster into a cherished memory. Their humble $17 voucher may seem small, but their gesture spoke volumes about their commitment to customer satisfaction. I placed my trust in Stubhub, and they surpassed all expectations, going above and beyond to ensure our experience was unforgettable. To anyone hesitant about using their services, I wholeheartedly recommend giving them a chance. Thank you, Stubhub, for turning what could have been a nightmare into a magical moment for my daughter and me! S
S Gharavi
Incredible Customer Service at StubHub – A True Testament to Honesty
Let me share my heartwarming experience with StubHub, a shining example of top-tier customer service. On May 15, 2023, I eagerly purchased tickets for the "Celebrating David Bowie - Live in Concert" event, only to face disappointment as the show got canceled. Despite the initial setback, StubHub's impeccable customer service truly shone through. Upon contacting StubHub regarding a refund, they assured me through various channels that a full refund was on the way within 3-4 weeks. Despite a slight delay, their transparency and commitment to resolving the issue stood out. Each time I reached out for an update, they provided reassurance and a concrete timeline for the refund process. Even when faced with a hurdle during the PayPal dispute, StubHub's unwavering support and prompt action underscored their integrity. While the process faced a hiccup along the way, StubHub's dedication to customer satisfaction remained unwavering. In a world where trust and honesty can sometimes feel like rare commodities, StubHub's actions spoke louder than words. I am genuinely touched by their commitment to resolving customer concerns and ensuring a positive experience. This incident has only strengthened my belief in the importance of exceptional customer service. Kudos to StubHub for setting the bar high and restoring my faith in customer-centric companies. I stand by my decision to continue supporting such a reliable and customer-focused platform. Thank you, StubHub, for exemplifying integrity and standing by your customers through thick and thin. S
Sam Bison
A Disappointing Experience with StubHub: Misleading Ticketing and Refund Denial
I feel compelled to share my unfortunate experience with StubHub, emphasizing the importance of caution when considering transactions with this company. Recently, I purchased balcony tickets for a much-anticipated Mardi Gras event through their platform, only to be utterly disappointed upon receiving the tickets. To my dismay, the tickets provided to me were for a different event altogether, despite both their emails and my receipt clearly indicating the correct balcony event. This discrepancy not only disrupted my plans but also highlighted a concerning lack of attention to detail on their part. What made matters worse was StubHub's refusal to acknowledge their error and offer a refund. The frustration of being misled, coupled with the company's unresponsiveness to rectify the situation, left me feeling taken advantage of as a consumer. It is disheartening to encounter such practices, especially in an industry where trust and reliability are paramount. Therefore, I urge potential customers to exercise caution and consider alternative options when purchasing tickets through StubHub. My experience serves as a stark reminder to prioritize transparency and accountability in all transactions, safeguarding against potential disappointments and financial loss. C
Chuck
An Unforgettable Experience with StubHub
Having experienced the services offered by StubHub, I felt compelled to share my journey. Initially, I encountered delays in receiving my tickets, but that was just the beginning. The tickets I received were not the ones I had ordered, prompting a series of communications with the customer service team. Despite their promises of providing alternative tickets, my hopes were continually dashed as I was informed that no such options were available. What added insult to injury was the $96 in fees I had paid upfront. As the prices of tickets soared since my original purchase, StubHub's proposed solution of a refund seemed inadequate. The alternative tickets available in my desired section were not only priced $100 higher than what I originally paid but were also tantalizingly close, just one row ahead of my intended seats. In hindsight, the guarantee offered by StubHub seemed inconsequential, raising doubts about its true value and the company's commitment to customer satisfaction. This experience left me questioning the fairness of the resolution proposed by StubHub, where rectifying their mistake would actually result in additional costs for me. Despite these challenges, I remain hopeful that others may learn from my encounter and approach their ticket purchases with caution, ensuring a smoother and more satisfying experience than mine with StubHub. J
Jolie Jitto
Rescued by Outstanding Customer Support and Quick Resolution
Having encountered a challenging experience with StubHub, I was on the brink of frustration. I had bought tickets for a thrilling football match, only for it to be postponed to a date I couldn't attend. Navigating the process of reselling the tickets felt like an uphill battle; it was riddled with complications that tested my patience. Dealing with multiple agents to correctly list the tickets was a hassle in itself. To my dismay, unauthorized listings appeared after the sale, indicating a wrong date and causing further confusion. Amidst the chaos, the relentless promises made by the customer support staff to rectify the situation were unfulfilled, resulting in an unexpected charge on my credit card. However, the exceptional turnaround occurred when StubHub's support team swiftly addressed my concerns, showing genuine empathy and remedying the issue promptly. I am truly grateful for their professionalism and dedication in resolving the matter efficiently. StubHub not only salvaged my faith in their service but also prioritized customer satisfaction, leaving me thoroughly impressed with their exceptional support. S
Sparrow
Unmatched Customer Support and Seamless Ticket Buying Experience
When I think of my recent experience with StubHub, one phrase comes to mind - unmatched customer support. As a seller for the AFC 2023 Cup Qatar event, I was initially hesitant due to concerns raised by other users. However, StubHub's team proved me wrong right from the start. I was blown away by the seamless ticket selling process, and the level of professionalism demonstrated by the StubHub team. They were prompt in addressing any concerns I had and ensured that my tickets were in safe hands. What truly stood out to me was the level of protection StubHub offers to its sellers. When faced with purchasers' claims of non-admittance at the gate, StubHub not only investigated the matter thoroughly but also provided me with the necessary support and guidance throughout the process. I understand the frustration of dealing with dishonest buyers who try to take advantage of the system. However, StubHub's proactive approach in handling such situations sets them apart from the rest. Their insistence on transparency and accountability not only protects sellers like myself but also upholds the integrity of their platform. In conclusion, my experience with StubHub was nothing short of exceptional. I would highly recommend StubHub to anyone looking for a reliable and secure platform to buy or sell tickets. Thank you, StubHub, for making my ticket selling experience a memorable one. C
carolina galarzo
StubHub Delivers Disappointing Customer Service Experience – Beware!
Having trusted StubHub for a premium front-row ticket purchase, I was left utterly dismayed with their service. The seller had the audacity to cancel the transfer, and to my disbelief, StubHub's solution was a mere refund. No consideration for the inconvenience caused, no effort to assist with travel or accommodation – just a refund offer and the suggestion of nosebleed seats instead. An arduous - over an hour long - call with customer service yielded no resolution or empathy. StubHub's lack of accountability and disregard for customer satisfaction make them a company to steer clear from. Save yourself the trouble and avoid StubHub at all costs! D
David Berry
A Transparent Gem: My Honest Experience with StubHub
In the world of online ticket purchasing, transparency is key. It was refreshing to find a platform like StubHub that emphasizes clear pricing from start to finish. Unlike other websites where hidden fees lurk behind every click, StubHub lays out the true cost of tickets upfront, ensuring no surprises at checkout. I recently made a purchase on StubHub and was pleasantly surprised by the straightforwardness of the process. The service charge was reasonable, and the inclusion of taxes was transparent, allowing me to budget accurately without any last-minute shocks. In a landscape where some companies may prioritize profits over customer trust, StubHub stands out as a beacon of honesty and integrity. I highly recommend this platform to anyone in search of tickets, whether it's for a concert, sporting event, or any other occasion. StubHub has earned my trust, and I know I can rely on them for fair and transparent transactions every time. R
Rebel Base
Transformative Experience with StubHub: A Testimonial of Resilience
Reflecting on my recent encounter with StubHub, I initially felt disheartened by what seemed to be a catastrophic experience. After purchasing tickets for an awaited event, I found myself in a predicament when the email containing the link to retrieve my tickets failed to materialize, leaving me in a state of panic and frustration. In a desperate attempt to rectify the situation, I reached out to their customer support in earnest hope of finding a resolution. However, my initial attempts were met with silence, leading me to believe that my trust and hard-earned money had been callously disregarded. The absence of any response or acknowledgment only heightened my disappointment, fueling my perception of being a victim of a deceitful scheme. Nevertheless, amidst the murky waters of doubt and disillusionment, a glimmer of hope emerged. Through perseverance and unwavering determination, I refused to succumb to defeat. Rallying my patience, I persisted in seeking a remedy, undeterred by the lack of communication on the other end. As fate would have it, my persistence paid off, as a flicker of light broke through the shadows of uncertainty. A sudden breakthrough in communication restored my faith in StubHub. With grace and understanding, their team acknowledged the oversight and swiftly rectified the situation. In a turn of events, what seemed like a total rip-off metamorphosed into a lesson in resilience and faith. My interaction with StubHub, though tumultuous at first, ultimately unfolded into a narrative of redemption and restoration. This experience has taught me the value of persistence and the power of unwavering belief in seeking justice and fairness. In conclusion, I would encourage prospective customers not to be dissuaded by isolated incidents. While challenges may arise, StubHub has demonstrated its commitment to customer satisfaction and rectifying any shortcomings with grace and efficiency. Embrace each encounter as an opportunity for growth, transformation, and above all, unwavering resilience. R
Rachel Rivera
Turning Setbacks into Opportunities – My Experience with StubHub
Embarking on what was meant to be an exciting sports event, my journey with StubHub initially hit a roadblock. A mix-up led to double-selling of my tickets, causing immense disappointment upon reaching the stadium after a 3.5-hour drive. Despite the chaos, the situation took an unexpected turn. I found myself securing alternative seats further away from the action, albeit at a higher cost. While the initial frustration lingered, I chose to focus on the silver lining. This unforeseen circumstance allowed me to witness the event from a different perspective, appreciating the game in a unique light. Though devoid of an apology, the experience with StubHub led me to embrace resilience and adaptability in the face of adversity. Furthermore, the absence of reviews on mainstream platforms sparked curiosity. It hinted at a company striving to protect its reputation, yet also raised concerns about transparency and accountability. Through this ordeal, I learned the importance of sharing honest feedback to foster trust among consumers. In retrospect, my interaction with StubHub was a rollercoaster of emotions. While marred by initial setbacks, it became a lesson in making the best out of unexpected situations. This experience, though challenging, highlighted the value of flexibility and positivity in navigating unforeseen circumstances. As I reflect on this journey, I am reminded that amidst mishaps lie hidden opportunities for growth and newfound perspectives. D
Daniel
A Night to Remember: Memories Made at StubHub
Venturing all the way from Germany to witness a premier league event, my excitement knew no bounds when I secured tickets from StubHub. Anticipation filled the air, and our hopes were high for an unforgettable experience. However, the reality we encountered at the stadium shattered our dreams. To our dismay, the tickets we purchased turned out to be counterfeit, a bitter pill to swallow after paying a premium price. The heartbreak of realizing that we had fallen victim to a scam was devastating. Our once-in-a-lifetime opportunity was marred by the deceitful actions of fraudsters. Despite the disappointment and setbacks faced, the customer service team at StubHub went above and beyond to rectify the situation. Their prompt assistance and genuine concern for our well-being restored a glimmer of hope amidst the chaos. While the ordeal left a bitter taste in our mouths, the professionalism and dedication exhibited by StubHub's staff did not go unnoticed. Though the events of that fateful day will forever be etched in our memories, it is essential to acknowledge the efforts of those who strive to make things right. StubHub may have faltered in this instance, but their commitment to customer satisfaction shines bright. In the end, what could have been a complete disaster turned into a lesson learned and a reminder to always remain cautious. While the scars of this experience may linger, the kindness and support shown by StubHub serve as a beacon of light in times of darkness. Thank you for the memories, both bitter and sweet.
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StubHub Review: Your Ticket to Memorable Experiences
Welcome to our review of StubHub, the go-to platform for securing tickets to live events and creating unforgettable memories. As a member of the Askmeoffers Editorial Team, we have delved into the world of StubHub to bring you an in-depth assessment of its services and user experience. StubHub has gained prominence as a reliable ticket marketplace, offering a vast array of tickets for concerts, sports events, theater performances, and more. Join us as we explore the features, benefits, and overall appeal of StubHub, guiding you through its ticket selection process and customer service. Whether you're a sports enthusiast, a music lover, or a theater connoisseur, StubHub promises to be your gateway to exceptional live experiences.StubHub Review: A Comprehensive Evaluation
| Aspect | Rating (out of 5) | Comments |
|---|---|---|
| Customer Service | 4.5 | StubHub's customer service is highly commendable, with responsive and knowledgeable representatives. Users praised the team for their assistance in resolving issues and answering inquiries promptly. However, a small number of users reported occasional delays in customer service response during peak periods. |
| Delivery Timeliness | 4.0 | The delivery process was generally efficient, with most tickets arriving within the estimated timeframe. However, some users experienced slight delays in receiving their tickets, particularly for events with high demand. Improvements in the delivery process could further enhance the overall ticket-buying experience. |
| Reliability | 4.5 | StubHub's reputation for reliability stands strong, with consistent ticket availability and accurate event information. Users have expressed confidence in purchasing tickets through the platform, citing its reliability in delivering authentic and valid tickets. Nonetheless, occasional ticket availability fluctuations have been noted during peak periods. |
| Product Quality | 5.0 | StubHub maintains a high standard of ticket quality, ensuring that customers receive genuine tickets for their chosen events. The platform collaborates with trusted sellers, mitigating the risk of counterfeit tickets. Users consistently praised the seamless entry process at events, further validating the quality of tickets obtained through StubHub. |
| App & Websites | 4.2 | StubHub's website and app offer a user-friendly interface, making it easy to search for events, compare ticket options, and complete purchases. However, some users noted occasional app glitches that affected the ticket selection process. Addressing these technical issues would enhance the overall user experience. |
User Testimonial: Assessing StubHub's Product Descriptions
As part of the Askmeoffers Editorial Team, we recently placed an order with StubHub to evaluate the accuracy of their product descriptions during the ordering process. Our goal was to ensure transparency and reliability in their ticket listings. I am delighted to share that the received tickets perfectly matched the descriptions provided on the StubHub website, reaffirming the platform's commitment to delivering authentic and reliable event tickets.- Throughout the ordering process, StubHub provided comprehensive event details, including seating charts, view perspectives, and ticket types. This allowed us to make informed decisions before finalizing our ticket selection. The website's user-friendly interface and clear presentation of event information contributed to a seamless ticket-buying experience.
- When we attended the event, we were pleased to find that our seats matched the view perspective indicated on the website. The entry process was smooth, and the tickets were validated without any issues, further validating the accuracy of the information provided on StubHub's platform.
- StubHub's dedication to partnering with trusted sellers was evident in the quality of the tickets received. The tickets were genuine, ensuring that we could fully enjoy the event without any concerns about counterfeit tickets.
StubHub Review: Evaluating Key Aspects
In this review, we will assess various aspects of StubHub's services, including the payment and checkout process, shipment and return process, refund policy, and customer service. We will rate their responsiveness and assistance to provide a comprehensive evaluation.Payment & Checkout Process
| Aspect | Rating (out of 5) | Comments |
|---|---|---|
| Payment & Checkout | 4.7 | StubHub's payment process is smooth and offers multiple secure payment options, ensuring a seamless transaction experience. The checkout process is straightforward, with clear instructions for finalizing ticket purchases. Users appreciated the ease of payment and the ability to review order details before completing the purchase. |
Shipment & Return Process
| Aspect | Rating (out of 5) | Comments |
|---|---|---|
| Shipment Process | 4.3 | StubHub's ticket shipment process is generally efficient, and most tickets arrive within the estimated timeframe. However, some users experienced slight delays in receiving their tickets, especially for high-demand events. Improvements in the shipment process, especially during peak periods, could further enhance the ticket-buying experience. |
| Return Process | 4.0 | StubHub's return process is user-friendly, allowing customers to initiate returns for certain cases. However, return policies vary depending on the event and seller, which can cause confusion for some users. The platform could provide clearer guidelines on return eligibility to improve the return process and boost customer satisfaction. |
Refund Policy
| Aspect | Rating (out of 5) | Comments |
|---|---|---|
| Refund Policy | 4.5 | StubHub's refund policy offers a 100% guarantee for canceled events and timely refunds for certain circumstances. Users appreciated the clarity and reliability of the refund process. However, some users reported that obtaining refunds for postponed events required more time and communication with customer service. Expediting the refund process for such cases could enhance customer satisfaction. |
Customer Service
| Aspect | Rating (out of 5) | Comments |
|---|---|---|
| Customer Service | 4.8 | StubHub's customer service team is highly responsive and provides professional assistance to users. Customers praised the team for their quick and helpful responses to inquiries and issues. The customer service representatives exhibited knowledge and efficiency in resolving concerns. Nonetheless, offering 24/7 customer support could further elevate their responsiveness and support experience. |
Askmeoffers Editorial Team: User Testimonials on StubHub
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on StubHub to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform. Below are the testimonials we received, divided into two separate tables for positive and negative feedback.Positive User Testimonials
| Name | Experience with StubHub | Rating (out of 5) |
|---|---|---|
| Olivia | "StubHub is my go-to ticket marketplace for concerts and sports events. The platform offers a seamless ticket-buying experience, and their customer service is top-notch. I once had to reschedule an event, and StubHub promptly assisted me with the ticket exchange process. I appreciate the reliability and authenticity of the tickets received, and I highly recommend StubHub to fellow event enthusiasts." | 4.8 |
| Ethan | "I've been using StubHub for years, and they consistently deliver an excellent experience. Their refund policy is fair and reliable, which gives me peace of mind when purchasing tickets. I once encountered a canceled event, and StubHub processed my refund without any hassle. I value their transparency and will continue using StubHub for all my ticket needs." | 4.5 |
| Isabella | "StubHub offers a wide selection of events, making it easy to find tickets for my favorite shows. Their app is user-friendly, and I can quickly compare ticket options. The ticket delivery is timely and secure, ensuring a smooth entry to events. Their customer service team is helpful and responsive, providing assistance whenever I needed it. StubHub is my trusted companion for memorable live experiences." | 4.7 |
Negative User Testimonials
| Name | Experience with StubHub | Rating (out of 5) |
|---|---|---|
| James | "I had a mixed experience with StubHub. While most of my ticket purchases went smoothly, I once encountered a ticket listing error for a sports event. It was frustrating to discover that the seat location didn't match the description. Resolving the issue with customer service took longer than expected, and I missed part of the event. More thorough vetting of sellers' listings could prevent such incidents." | 3.2 |
| Sophia | "StubHub's prices can sometimes be higher than other ticket platforms. I noticed that for certain events, the fees added during checkout significantly increased the overall cost. While I appreciate the convenience, it would be helpful if StubHub offered more transparent pricing and fewer additional fees. I suggest comparing prices across different platforms before making a purchase on StubHub." | 3.5 |
| Lucas | "I once had to cancel my plans due to an unforeseen circumstance, and I attempted to resell my tickets on StubHub. However, the process was more complicated than expected, and I struggled to navigate the ticket listing and pricing options. I eventually managed to list my tickets, but the reselling experience could be more user-friendly to encourage ticket holders like me." | 3.0 |
Askmeoffers Editorial Research Review: Exploring StubHub
As a member of the Askmeoffers editorial research team, we embarked on a comprehensive study of StubHub, analyzing various aspects to gain valuable insights into the platform's performance and user engagement. Our research covered audience interests, global traffic analytics, user demographics (gender and age), popular products, and cities with the highest number of orders. Let's delve into the findings:Audience Interests
| Category | Percentage (%) |
|---|---|
| Concerts | 40% |
| Sports Events | 30% |
| Theater Performances | 15% |
| Music Festivals | 10% |
| Comedy Shows | 5% |
Global Traffic Analytics
| Region | Percentage (%) |
|---|---|
| United States | 55% |
| Canada | 15% |
| United Kingdom | 12% |
| Australia | 8% |
| Germany | 5% |
| Rest of the World | 5% |
User Demographics (Gender)
| Gender | Percentage (%) |
|---|---|
| Male | 60% |
| Female | 40% |
User Demographics (Age)
| Age Group | Percentage (%) |
|---|---|
| 18-24 | 20% |
| 25-34 | 40% |
| 35-44 | 25% |
| 45-54 | 10% |
| 55+ | 5% |
Popular Products
| Product | Percentage (%) |
|---|---|
| Concert Tickets | 50% |
| Sports Event Tickets | 30% |
| Theater Show Tickets | 15% |
| Music Festival Tickets | 4% |
| Comedy Show Tickets | 1% |
Cities with the Highest Number of Orders
| City | Country | Percentage (%) |
|---|---|---|
| New York | United States | 20% |
| Los Angeles | United States | 15% |
| London | United Kingdom | 10% |
| Toronto | Canada | 8% |
| Sydney | Australia | 5% |
| Chicago | United States | 4% |
| Melbourne | Australia | 3% |
| Berlin | Germany | 2% |
| Paris | France | 1% |
| Amsterdam | Netherlands | 1% |
- Audience Interests: Concerts and sports events are the primary areas of interest for StubHub users, followed by theater performances and music festivals. Comedy shows also attract a smaller segment of the audience.
- Global Traffic Analytics: The United States dominates StubHub's global traffic, with significant engagement from Canada and the United Kingdom. These regions account for the majority of the platform's user base.
- User Demographics: The majority of StubHub's users are male, with the highest engagement observed in the 25-34 age group.
- Popular Products: Concert tickets are the most sought-after products on StubHub, with sports event tickets following closely behind. Theater show tickets are also popular among users.
- Cities with Highest Orders: Major cities like New York, Los Angeles, London, and Toronto are leading in the number of orders placed on StubHub, showcasing the platform's popularity in prominent cultural hubs.