Users Voice for Stylevana

52% users rated Terrible
10% users rated Poor
2% users rated Average
2% users rated Very Good
34% users rated Excellent
Pie Chart Review Representation for Stylevana
Stylevana Overall rating
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Recommended by 847+ verified customers on Trustpilot

Detailed Stylevana Review by AskmeOffers Editorial Team

Before making any shopping decision at stylevana.com, it is advised to check user's reviews of the stylevana.com product or stylevana.com merchant itself. At AskmeOffers.com, maintain 100% genuine and authentic reviews for the stylevana.com store and stylevana.com services and the same you can check before your purchase. We also request every shopper to submit and write about their experiences after availing of products or services offered by an stylevana.com merchant to help others make shopping decisions easy! Thank you.

Stylevana Recent User Reviews

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Reviewer Name: Tim Barmettler

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Review Submission Date: 15-Feb-2021

Review Title: No customer service whatsoever
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Review Description: No customer service whatsoever. Dont expect to receive what you order. Fraudulent site

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Reviewer Name: Anna

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Review Submission Date: 17-Feb-2021

Review Title: Better avoid.
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Review Description: Better avoid. After 2 weeks my order still is not shipped! No information about why and when it would happen. Tried to contact them via email and support centre but no answer at all. Basically i lost money and received nothing. Be aware that they just steal money and ignore. There is better shops available on the web. Hope my experience will help and save someones money and nerves.

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Reviewer Name: ori daniel

Review Source Trustpilot

Review Submission Date: 17-Feb-2021

Review Title: Beware
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Review Description: Beware, I’ve had to open a PayPal dispute to get my money back and stylevana asked me to cancel the dispute as they’re unable to refund me while it’s open. This is not true and a classic scammer move!

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Reviewer Name: Renata Parker

Review Source Trustpilot

Review Submission Date: 17-Feb-2021

Review Title: This has been absolutely dreadful
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Review Description: This has been absolutely dreadful. Non existent customer service. I have been waiting for 2 weeks for my order to be shipped just to be told it was cancelled. Never ever I will use these muppets again.

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Reviewer Name: Victoria Lee

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Review Submission Date: 16-Feb-2021

Review Title: Don't shop from this site
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Review Description: I'm usually a very understanding consumer, especially during covid times. I understand that shipping will take longer than usual. However, it has been over a month and my items still have not dispatched. It has been over two weeks of repeated emails to their support team with no response. I want to give companies a chance, but at this point, if I don't file a claim, I'm not getting my products or my money back.

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Reviewer Name: Guest

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Review Submission Date: 16-Feb-2021

Review Title: SCAM
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Review Description: Beware! SCAM! This is a fraudulent Company, I ordered on the 25th of January 2021 and never heard from them even though they took payment from me on the same day. I reached out to them multiple times with no response.

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Reviewer Name: Ha Nguyen

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Review Submission Date: 16-Feb-2021

Review Title: ordered in 27 Jan 2021 and still…
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Review Description: ordered in 27 Jan 2021 and still processing now. How can I get a refund from this site?

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Reviewer Name: Cora

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Review Submission Date: 16-Feb-2021

Review Title: Good customer care
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Review Description: Good customer care, lovely products, good experience overall

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Reviewer Name: Cheyenne Fitzgerald

Review Source Trustpilot

Review Submission Date: 15-Feb-2021

Review Title: AWFUL customer service
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Review Description: AWFUL customer service. I got $47 worth of skin care stuff because I was not eligible to order it through Amazon. I have been waiting a month and emailed countless times only to get a automatic email about Covid making it hard to reply (to a email, seriously???). So I issued a refund through my bank. Don’t order anything off this site, you won’t get it or an answer about where your products are!!!

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Reviewer Name: Crystal K

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Review Submission Date: 15-Feb-2021

Review Title: I loved the variety of product/brands…
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Review Description: I loved the variety of product/brands to choose from as well as the price point was great! Definitely helps with budgeting when you are a skincare junkie. :) Looking forward to my first shipment. I may have found my go to for future products.

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Reviewer Name: Matthew Hartles

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Review Submission Date: 15-Feb-2021

Review Title: DO NOT USE THIS COMPANY!
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Review Description: DO NOT USE THIS COMPANY!! THEY TAKE YOUR MONEY AND YOU WILL NOT RECEIVE THE ITEM!!THEY DO NOT REPLY TO CUSTOMER SERVICE REQUESTS AND WHEN I OPENED A CASE WITH PAYPAL THEY DIDNT EVEN BOTHER TO RESPOND TO THAT!!!

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Reviewer Name: Mari Berns

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Review Submission Date: 15-Feb-2021

Review Title: Too much waiting & not happy
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Review Description: I put my first order with them last January 26 2021. So far until this time I haven’t receive any of my items. They are saying 1 item isn’t available on stock. But when I shopped online from their website it says all of them are AVAILABLE. Misleading information. Very bad shopping experience. Not so happy at all!

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Reviewer Name: Ahtiya

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Review Submission Date: 15-Feb-2021

Review Title: Still haven't received order
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Review Description: Still haven't received order. Not happy customer!

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Reviewer Name: Amy

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Review Submission Date: 14-Feb-2021

Review Title: DO NOT ORDER FROM HERE
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Review Description: DO NOT ORDER FROM HERE! I have been waiting weeks for my order, I have sent countless emails and not got a reply. I have now received an email saying my order has been delivered which is a lie. I am now taking this matter to the police and getting this company done for fraud and theft.

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Reviewer Name: Ploy White

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Review Submission Date: 14-Feb-2021

Review Title: This is my fifth times ordering from…
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Review Description: This is my fifth times ordering from Stylevana in a year. It does take a while to get the order so if you are not in a hurry then it's perfect.

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Reviewer Name: Rugova Ruby Margjeka

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Review Submission Date: 14-Feb-2021

Review Title: Very disappointing customer service…
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Review Description: Very disappointing customer service ?????? Foremost, I ordered my products 3 weeks ago and did not receive an order tracking number. I emailed customer service numerous times to ask about my order. After a few attempts I was informed that my products should arrive on the 7th of February, which they did not. I emailed them numerous times about this, and I still have not received a response. So I have no idea when I am supposed to receive the products or what’s happening with my order. Very unprofessional ??

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Reviewer Name: Melissa S.

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Review Submission Date: 14-Feb-2021

Review Title: Great value and deals
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Review Description: I really like this site. I love finding deal and sometimes even lower prices than on more popular websites.?

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Reviewer Name: Missy Cope Wiesike

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Review Submission Date: 14-Feb-2021

Review Title: Order taking too long to even ship
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Review Description: Order taking too long to even ship! Misled into believe the shipment was from US Misled with estimated delivery dates Did not receive responses from inquiries Did not receive product yet The order was for 1 item only Would not recommend using this site and will never use again Ordered 2/7 Still no update No reply to email for 5 days

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Reviewer Name: Tos Kator

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Review Submission Date: 23-Feb-2021

Review Title: Really bad
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Review Description: Really bad, took my money yet took 3 weeks of emailing them to demand my money back, for them to send me message that my parcel is being packed, and will take 6-14 business days to be delivered. First of all you do not take money until you know that all the products are in stock and have an order prepared second when someone demands their money back you do not message them that their order is being packed, do not know why this place is being advertised everywhere when they’re clearly crap

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Reviewer Name: Shoneta Fernandes

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Review Submission Date: 23-Feb-2021

Review Title: Very disappointed it’s been 30 days…
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Review Description: Very disappointed it’s been 30 days since I place the order and paid for the shipping by until now I havnt received my products. I know it says products subjected to stock but how is it possible that all the 3 products were in stock when I ordered them and immediately after placing the order they are not in stock. Ok now it’s 30 days that’s what it said after 30 days and I still haven’t got any updates.

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Reviewer Name: Mary Scott

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Review Submission Date: 22-Feb-2021

Review Title: Terrible
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Review Description: I have never received the order. Contacted the company 3 times and they have never replied.

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Reviewer Name: Silvia Mikuskova

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Review Submission Date: 22-Feb-2021

Review Title: Never use this company again
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Review Description: I ordered on 4.2.2021. I still haven't received the order. Everything that I ordered was in stock, and the company should've shipped it within 24 hours. Very disappointed.

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Reviewer Name: VCAN

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Review Submission Date: 22-Feb-2021

Review Title: I would like more details and…
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Review Description: I would like more details and ingredients for each product.

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Reviewer Name: A Wang

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Review Submission Date: 21-Feb-2021

Review Title: Ordered on the 14th of Jan
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Review Description: Ordered on the 14th of Jan, chose express shipping. It is now the 22nd of Feb, order is still processing. Emailed them twice and received no response. 100% truth

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Reviewer Name: JERICE MIZUTA

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Review Submission Date: 21-Feb-2021

Review Title: THE PRODUCT IS GOOD
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Review Description: THE PRODUCT IS GOOD

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Reviewer Name: Mattia Bonaventura

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Review Submission Date: 21-Feb-2021

Review Title: Your web site is amazing and I will buy…
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Review Description: Your web site is amazing and I will buy again

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Reviewer Name: Shelby Dawn Reed

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Review Submission Date: 21-Feb-2021

Review Title: Superb products !
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Review Description: Superb products !! Ordered some beauty products 2 days ago. Get the face and skin-care products so fast. All products are in well quality. Every products is working as I expected. It's really makes me pleased on my first purchase from here. Thank you STYLEVANA !!

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Reviewer Name: Mmm

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Review Submission Date: 21-Feb-2021

Review Title: Very slow delivery and prices change…
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Review Description: Very slow delivery and prices change almost everyday!

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Reviewer Name: Customer

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Review Submission Date: 21-Feb-2021

Review Title: Great site i have been using for ages
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Review Description: Great site i have been using for ages, orders always comes and well package high quality products

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Reviewer Name: Si

Review Source Trustpilot

Review Submission Date: 21-Feb-2021

Review Title: "Usually ships within 24 hours" = dispatches after a month
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Review Description: My last 2 orders here took 1-2 months to arrive, even though all the items I selected said "usually ships within 24 hours". Well, that is definitely not true. They seem to be selling items that aren't actually in stock otherwise why else would it take over a month to even be dispatched. Have received my orders (eventually) though I suppose, and after dispatch I have received within a reasonable time. Just a shame it takes a million years for the items to leave their warehouse.

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Reviewer Name: clarys chan

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Review Submission Date: 20-Feb-2021

Review Title: Avoidd
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Review Description: Personally I’d avoid shopping here as it’s very unpredictable whether you will get your items or not. I ordered on then 11th of feb and spent £70 and im still waiting for it to be shipped. I ordered another package in jan and everything was fine and came in 11 days but now I don’t know when they will ship my current one. I’d just shop somewhere else like pureseoul even though it’s more expensive at least you will get your items.

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Reviewer Name: Lisa

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Review Submission Date: 19-Feb-2021

Review Title: Dodgy
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Review Description: They don't apply correct discounts and put supposed 'free' samples in your cart that they then charge you for.

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Reviewer Name: Elena M

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Review Submission Date: 19-Feb-2021

Review Title: It came quick to the uk (17 days)
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Review Description: It came quick to the uk (17 days), love my items!

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Reviewer Name: Zorka Kolchagova

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Review Submission Date: 19-Feb-2021

Review Title: Absolutely fantastic
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Review Description: Absolutely fantastic

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Reviewer Name: Olga Bartlett

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Review Submission Date: 26-Feb-2021

Review Title: Ages before delivery
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Review Description: A good site to buy from if you don’t mind waiting for ages for your delivery. Bought almost 10 days ago and still no sign of my parcel. Yes, it’s covid, but other companies seem to be a lot more consistent with the delivery of your purchase...

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Reviewer Name: Kelsey

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Review Submission Date: 26-Feb-2021

Review Title: It’s not as bad as people say
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Review Description: I don't know Why people give such bad reviews but generally I had quick and amazing customer service from them, they were quick to reply to emails and the shipping was fast, not to also mention the stuff on the website was also cheap. It's actually a very good website to shop at. Plus they give freebies every order with no minimum purchases!

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Reviewer Name: Zaibunnisa Mohammed Muddasar

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Review Submission Date: 26-Feb-2021

Review Title: FRAUD. 2 months still no delivery.
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Review Description: I have ordered a few products and it’s been 2 months. Apparently a courier left a card (a lie; I never received a card). When i email them, it takes them a MONTH TO REPLY. They use covid as an excuse?? You provide skin care products you are not the NHS. How can covid delay a response to a an email. They have the worst customer service that I have seen. I will be taking them to the Financial Ombudsman. Joke of a company. Order: BWSVUKA130047982

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Reviewer Name: Neo Pachisia

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Review Submission Date: 25-Feb-2021

Review Title: I am sick of being asked to sign up for…
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Review Description: I am sick of being asked to sign up for sms messages.

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Reviewer Name: Emily Hall

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Review Submission Date: 25-Feb-2021

Review Title: Always has the best deals
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Review Description: Always has the best deals, fast shipping, and an amazing selection

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Reviewer Name: Adam Shun

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Review Submission Date: 25-Feb-2021

Review Title: Simple and Efficient
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Review Description: It was very simple to get to the product my daughter wanted and use PayPal to purchase it. Smooth experience overall.

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Reviewer Name: Hannah Whitehouse

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Review Submission Date: 25-Feb-2021

Review Title: Terrible
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Review Description: Terrible, placed an order for items that were in stock, said it would be dispatched within 24 hours. It’s now 6 weeks and after email tennis saying they cannot cancel the order as they are waiting for stock to come in(what??!!) Ive now had to file a charge back from the bank. Disaster - avoid!!

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Reviewer Name: Laura

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Review Submission Date: 25-Feb-2021

Review Title: best store !
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Review Description: best store ! I recommended 100%...

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Reviewer Name: Yetz

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Review Submission Date: 25-Feb-2021

Review Title: Very difficult to update my profile…
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Review Description: Very difficult to update my profile thus couldn't claim the discount being offered ? I expect that a click should be able to redirect me appropriately but each time it never did.

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Reviewer Name: Iman Fay Elginbehi

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Review Submission Date: 24-Feb-2021

Review Title: I love this site
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Review Description: I love this site. So many options and great prices. The process is easy to understand and follow. The products are amazing and fairly priced. I can try different things at a great price.

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Reviewer Name: TJ Sparkle

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Review Submission Date: 24-Feb-2021

Review Title: Could even be her last birthday TOTALLY RUINED
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Review Description: Got email saying 1 of the items are not available & never will be so sent refund for that said the rest would be packaged & dispatched straight away (it hasn't) I told them how important this was my friend is struggling with cancer and loves to do sheet mask while receiving her chemo. I ordered AGES in advance it's her birthday tomorrow! This could even be her last birthday & I have nothing to give her because I spent my money on all her masks.

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Reviewer Name: Linda Olufawo

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Review Submission Date: 24-Feb-2021

Review Title: Pretty straight forward,
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Review Description: Pretty straight forward,

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Reviewer Name: William

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Review Submission Date: 24-Feb-2021

Review Title: Definitely a scam!
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Review Description: Placed an order on Feb.1, received an update saying it's been dispatched on Feb.5. NO FURTHER UPDATES after that. Customer support is non responsive, they haven't returned any of my emails. It's already Feb.24 but no update still, checked the tracking number on the courier's site and it says the reference number is not valid. Definitely a scame! Don't order from this site!

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Reviewer Name: Rebecca

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Review Submission Date: 24-Feb-2021

Review Title: Not worth it
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Review Description: Whilst the products received were ultimately correct it took nearly a month to get to me. I also had to chase for confirmation of the order as I had not received this 7 days after placing my order through the website. The packaging when the products arrived was very amateur with a photocopied 'Stylevana' logo sticky-taped to the box. Relieved to finally receive the correct items but would not use again.

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Reviewer Name: Lindsey

Review Source Trustpilot

Review Submission Date: 24-Feb-2021

Review Title: Overall I am very happy with my order
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Review Description: Overall I am very happy with my order. The products are lovely the packaging was in perfect condition even though it travelled all the way from Hong Kong to the UK all products sealed nicely. My order took 2 weeks and 2 days to arrive which I think is reasonable. I would order again.

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Reviewer Name: Marusya Petrova

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Review Submission Date: 24-Feb-2021

Review Title: No order updates, no response.
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Review Description: Guys, if you continue like this, you might as well close soon. Look at all the negative reviews in the past days that you don't have the courage (I assume) to address. You don't reply to "tickets", emails - just radio silence. The status of the order is still at "being reviewed". Update people!! We all understand you might be struggling with capacity- we all live in the same world and are aware of what's happening but just ignoring every customer, every request is simply unacceptable.