Users Voice for Sugarcosmetics

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 30 Nov 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 1.8 5 5
Jan 2023 5 1.3 1.4 5 4.9 4.1
Feb 2023 5 5 1.3 3.4 3 5
Mar 2023 5 5 5 3.1 5 5
Line Chart for Rating of peer stores

Detailed Sugarcosmetics Review by

Introduction is an Indian makeup and skincare brand that offers an extensive range of products aimed at helping women enhance their natural beauty. The website features a wide selection of makeup and skincare products that are suitable for different skin types and complexions, catering to varying needs and preferences.

Pros and Cons

One of the main advantages of is its product variety. Customers can find all their beauty needs in one place, making it convenient and time-saving. In addition, the company's products are cruelty-free and vegan-friendly, which is a significant plus. Another advantage of is its user-friendly website that provides an enjoyable shopping experience. However, the website's pricing can be considered slightly higher than some of its competitors, which may discourage some customers from making a purchase. Also, the company's return and refund policies could be more customer-friendly.

User Experience provides a seamless shopping experience for its customers. Browsing the website is effortless, with all products well-organized, allowing customers to find their desired items quickly. The product images and descriptions are detailed and informative, providing customers with a clear understanding of what they are buying.

Pricing and Value for Money

As mentioned earlier, products tend to be a touch expensive compared to other makeup brands. The prices are reasonable considering the products' high quality and effectiveness. However, the company does offer promotions and discounts, allowing customers to save some money.


Customers looking for similar brands to can consider other Indian makeup brands such as Colorbar Cosmetics, L'Oreal Paris, and Maybelline New York.

Customer Service has a dedicated customer support team that provides prompt and friendly assistance to customers. The company provides multiple channels for customers to reach out, including phone, email, and social media, making it easy and convenient to get in touch.

Product Quality and Selection products are of exceptional quality, formulated using top-quality ingredients that are gentle and effective on the skin. The company offers an extensive range of makeup and skincare products suitable for different skin types, complexions, and preferences.

Website Usability

The website's usability is excellent, with a modern design that is aesthetically pleasing and easy on the eyes. The site is easy to navigate, with all products organized in clear categories, making it convenient to find what you're looking for.

Returns and Exchanges offers a return and exchange policy where customers can return any product within seven days of receipt, provided it meets specific conditions. The company does not offer refund on items on sale or promotions, which can be disadvantageous to customers.

Promotions and Discounts offers various promotions and discounts throughout the year, allowing customers to save money while purchasing their favorite products. Customers can stay informed through the website's newsletter or by following the company's social media pages.

Reputation has built an excellent reputation for quality products and customer service. The company has numerous positive reviews from satisfied customers who have experienced the brand's effectiveness and convenience.

Payment Options accepts payment through various payment methods such as Debit/Credit cards, Net Banking, and Wallets. The company ensures that customer transactions are encrypted and secure, protecting their personal and financial information from fraud.

Loyalty Programs offers a loyalty program where customers can earn reward points for every purchase, which can later be redeemed for discounts on future purchases.

Customer Reviews

Customers can find numerous positive reviews on, and the company regularly asks for customer feedback to improve its service further.

Community Involvement participates in various social causes, showing its commitment to giving back to the community. The company donates a portion of its sales to charities and non-profit organizations that aim to support and empower women.

Shipping and Costs ships to various locations worldwide, with different pricing options depending on the delivery method and the order value. Orders above a specific value are eligible for free shipping, while others require a delivery fee. Shipping is prompt, with deliveries usually made within five working days.

Conclusion is a highly recommended makeup and skincare brand that offers excellent quality products and exceptional service. With its wide range of products, user-friendly website, and commitment to customer satisfaction, is undoubtedly worth considering for anyone looking to elevate their beauty routine.