Users Voice for Super73

33% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
67% users rated Excellent
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Super73 Overall rating
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Review article published on: 21 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 5 5 4.2
Jul 2022 5 1.3 1 4.1 3.9 4.4
Aug 2022 5 1.3 1 4.4 4 4.2
Mar 2023 3.4 1 1 4.4 4.4 4.5
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Detailed Super73 Review by

Introduction

Super73 is an electric bike company that was founded in 2016 in California. The company aims to provide an easy and fun way of commuting, while also being eco-friendly. Super73 bikes have a retro-inspired design that appeals to riders of all ages.

Pros and Cons

One of the main benefits of Super73 bikes is the aesthetic appeal, they are stylish and unique. Additionally, the bikes do not require a license or registration, which saves riders money on fees. They are also equipped with features such as a powerful motor and fat tires, which make them great for off-roading. However, one of the downsides is that the bikes are relatively expensive. The starting price is around $2,000, which may not be affordable for everyone. Additionally, the range of the bike may be limited, which means riders may need to recharge the battery on longer trips.

User Experience

Super73 has a user-friendly website that is easy to navigate. The company provides detailed information on each bike model, including specifications, features, and pricing. They also have a helpful FAQ section that answers common questions. Users can easily add products to their cart and check out securely.

Pricing and Value for Money

Super73 bikes are priced on the higher side, with the starting price at around $2,000. However, the bikes are well-built and come with features such as powerful motors and fat tires. They also have a unique design that appeals to many riders. Overall, while the price may be steep for some, the value for the money is good.

Alternatives

There are several alternatives to Super73, including radpowerbikes.com, juicedbikes.com, and m2sbikes.com. These websites offer similar electric bike models with different features and pricing.

Customer Service

Super73 has a good customer service reputation. They are responsive to inquiries and have a helpful customer service team. There are several ways to contact them, including phone, email, and social media.

Product Quality and Selection

Super73 bikes are high-quality and well-built. They come in several different models with different features, so users can choose the best one for their needs. Additionally, the bikes come with a warranty, which provides peace of mind for buyers.

Website Usability

The Super73 website is easy to use and navigate. They provide clear product descriptions and images, which makes it easy for users to make an informed purchase decision.

Returns and Exchanges

Super73 has clear policies regarding returns and exchanges. If users need to return a product, they must do so within 14 days of receipt. Products must be returned in their original condition, and users are responsible for the cost of shipping. If a product is defective or damaged, Super73 will cover the cost of return shipping.

Promotions and Discounts

Super73 periodically offers promotions and discounts. Users can sign up for their newsletter to be notified of any special deals.

Reputation

Super73 has a good reputation in the electric bike industry. They are known for their unique and stylish designs, as well as their commitment to eco-friendliness.

Payment Options

Super73 accepts several payment options, including credit cards and PayPal. They also offer financing options through Affirm for users who wish to pay over time.

Loyalty Programs

Super73 does not currently have a loyalty program.

Customer Reviews

Super73 has overwhelmingly positive customer reviews. Users praise the bikes' design, performance, and quality.

Community Involvement

Super73 is involved in the community and often collaborates with other brands on limited edition models. They also have a strong social media presence, which helps them connect with their customers.

Shipping and Costs

Super73 offers free shipping for all bikes within the continental US. They also ship worldwide, with costs varying depending on the location. Shipping times vary depending on the product and location.

Super73 Recent User Reviews

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Reviewer Name: Lucas Wilson

Review Submission Date: 2022-06-12

Review Title: I own a S2 and a RX
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Review Description: I own a S2 and a RX. Had them both over two years and couldn’t be happier. Very reliable and fun. I had a few crashed which broke some minor parts and Super73 sent over the new parts at cost!

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Reviewer Name: Joseph Caccamo

Review Submission Date: 2021-11-20

Review Title: Company has gotten greedy
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Review Description: Bike is cool but company has gotten greedy. I patiently waited 6 months for my first bike to arrive which got stolen here in Venice, CA. I bought another one for my vacation house. They told me they would give me a 10% discount to replace the one that got stolen ... that was four months ago. Now they say they won't honor it. As they have gotten bigger and more successful they have gotten greedier. It's sad to see a company not do the right thing.

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Reviewer Name: Maria J Rodriguez Cabrera

Review Submission Date: 2021-01-31

Review Title: I’m so happy with my new bike!!
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Review Description: I’m so happy with my new bike!!I’ve been very clumsy from the beginning and I didn’t know how it works. They answered all my emails, phone me and helped me patiently Love my super73!

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Reviewer Name: JA

Review Submission Date: 2020-12-29

Review Title: Caution: Do not buy
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Review Description: Caution. I would urge not to buy an ebike here. The follow-up is horrible. If you have a product defect, good luck getting your money back!

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Reviewer Name: Peter Cassaday

Review Submission Date: 2020-08-05

Review Title: I like the bike when it works.
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Review Description: I like the bike when it works.The bike broke within the first 30 days. I spent hours trying to fix it. Customer service was terrible. Their phone support never has anyone on the line and it took them 3 weeks to reply to my email.

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Reviewer Name: Graham A.S. Davis

Review Submission Date: 2020-05-01

Review Title: The Most Fun I've Ever Had on 2 Wheels
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Review Description: I gained 100 pounds over my 7 years working at Boeing because it was so depressing and soul crushing. After a near death experience, I decided to make some changes and get back into bicycle riding. Super73 makes one of the few bikes that can support a person that is well over the industry weight standard of 250 pounds. Additionally, their dedication to safety and social distancing has been quite impressive. Simply put, I am very satisfied with my purchase and have been recommending the Super73 to everyone I know.

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