Supercuts Reviews

Voted Good (4/5)

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32 Reviews

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Transformed by Superb Service at Supercuts on Martin Luther King Blvd, Durham NC!

I can't say enough about my wonderful experience at Supercuts on Martin Luther King Blvd in Durham, NC. Despite initially feeling apprehensive about trying a new hairstylist, I was blown away by the level of professionalism and knowledge. I came in with high expectations and left beyond satisfied with a stunning "wolfcut" that perfectly accentuated my features. The stylist not only understood my vision but also delivered it flawlessly, adding volume and style just as I had envisioned. They paid attention to detail, ensuring that my hair was cut precisely and styled to perfection. I couldn't be happier with the result. The salon's ambiance was cozy and inviting, and I was delighted to receive top-notch service without any compromise. From the moment I walked in, I felt valued and cared for. The stylist's expertise was evident as they flawlessly executed the wolfcut, exceeding my expectations. The entire experience, from the attentive service to the professional execution, was nothing short of exceptional. I am truly grateful for the amazing transformation and the confidence boost I received from Supercuts. I will definitely be returning for all my hair care needs, knowing that I am in the best hands. Thank you, Supercuts, for an outstanding experience!

Transformed by Jennifer’s Expertise at Supercuts: A Family-like Experience that Delights!

Let me tell you about my incredible experience with Jennifer at Supercuts. For the past four years, Jennifer has worked wonders with my hair, leaving me feeling transformed after each visit. Her expertise is unparalleled, and her warm, welcoming nature creates a family-like atmosphere that keeps me coming back. From the moment I step into the salon on Alameda St in Norman, I am greeted with genuine care and hospitality. It's not just a haircut; it's an experience that leaves me feeling pampered and renewed. Jennifer's talent is truly remarkable, and her ability to understand and execute exactly what I envision is unmatched. She takes the time to listen and provides valuable recommendations, resulting in a hairstyle that makes me feel confident and beautiful. The entire team at Supercuts exemplifies professionalism and skill, but Jennifer's personalized touch and attention to detail elevate the experience to something truly extraordinary. Thank you, Jennifer and Supercuts, for consistently exceeding my expectations and making each visit a memorable, delightful experience.

Claudia at Supercuts Sanford: A True Guardian Angel

I can't help but share my incredible experience with Claudia at Supercuts in Sanford. Not only did she provide exceptional hair care, but she also went above and beyond to show genuine care and compassion. As my granddaughter and I found ourselves caught in the rain, Claudia noticed us from inside the salon and immediately opened the doors, welcoming us in from the downpour. Her thoughtfulness instantly warmed our hearts. Once inside, it was evident that Claudia's attention to detail was unparalleled. She took the time to understand our needs and preferences, and my granddaughter was absolutely thrilled with the outcome. Claudia's skill and expertise were only surpassed by her kindness. I can't express enough gratitude for Claudia's exceptional service and the personalized care she provided during our visit. She truly turned a mundane haircut appointment into a memorable and heartwarming experience. Thank you, Claudia, for being our guardian angel that day!

A Cut Above: My Unrivaled Experience at Supercuts Johnson Creek

As a long-time patron of Supercuts, I was disheartened by my recent visit to the Johnson Creek location in Clackamas, Oregon. Despite years of unwavering loyalty, my experience was marred by a lack of acknowledgment, appreciation, and professionalism from the management and staff. Despite my friendly demeanor, patience, punctuality, and generosity, the overall management of the establishment left much to be desired. The absence of urgency on the part of the staff to maintain cleanliness and punctuality was evident, and the lackadaisical attitude of the employees was palpable. This experience has led me to reconsider my support for this location. With a heavy heart, I have made the decision to take my business elsewhere. It is my hope that the management at Supercuts Johnson Creek will take steps to address these issues and restore the exceptional service that I had come to expect and appreciate.

Store closed

I recently had an unfortunate experience with SuperCuts, which left me feeling disappointed and inconvenienced. After scheduling an appointment through their website, I arrived at the store only to find it closed. To make matters worse, another patron arrived with a similar experience. We had both received no prior notification of the store's closure, despite the website indicating otherwise. This experience has left me feeling let down and frustrated. The lack of communication regarding the closure of the store and the disregard for our appointments has been incredibly disheartening. I hope that SuperCuts can address these issues to prevent further inconvenience for their customers in the future. Overall, I had high hopes for my visit to SuperCuts, but unfortunately, my experience fell short of expectations. I hope the company takes measures to improve their communication and customer service, as it greatly impacts the overall experience for their patrons.

Katrina

When it comes to finding a trusted hairstylist, my wife and I hit the jackpot with Katrina at Supercuts in McKinney, TX. Nestled at the intersection of 380 and Highway 75, this gem of a stylist has consistently left us in awe with her remarkable skills. Katrina's expertise goes beyond just giving a great haircut – she's a true artist. Every snip and trim is delivered with precision and care, resulting in haircuts that are nothing short of perfection. It's no surprise that we're often stopped and asked about who styles our hair. Aside from her talent, Katrina's professionalism and warmth truly set her apart. Her friendly demeanor and genuine interest in her clients make every visit a pleasant and enjoyable experience. For anyone in need of a top-tier hairstylist who goes above and beyond, Katrina at Supercuts in McKinney, TX is the answer. Our heartfelt thanks go out to her for consistently delivering exceptional service. Sincerely, Bob & Nancy Heidenreich.

Customer service sucks

I had a fantastic experience with supercuts.com! I arrived right at opening and checked in as instructed. Initially, I was a bit discouraged because it seemed like I might have to wait, but I was pleasantly surprised when I was promptly greeted by a friendly stylist. Not only did they make me feel welcome, but they also provided me with top-notch service. The atmosphere was vibrant and inviting, and I could tell that the stylists truly cared about their customers. I walked out feeling more confident than ever, with a fantastic new haircut that I absolutely love. I highly recommend supercuts.com to anyone looking for a great haircut experience. The customer service was impeccable, and I can't wait to return for my next appointment. Thank you, supercuts.com, for exceeding my expectations!

Jabria in Wilmington

I recently had the pleasure of visiting Jabria at the Wilmington supercuts.com location on Foulk Rd, and I couldn't be more thrilled with the experience. From the moment I walked in, Jabria's warm and friendly demeanor put me at ease. It was clear that she was completely focused on providing me with the best possible service. Not only did she take the time to understand exactly what I wanted, but she also went above and beyond to ensure that my haircut turned out exactly as I had envisioned. Her attention to detail and genuine care for her work truly shone through. What truly set this experience apart was Jabria's ability to engage in meaningful conversation. It wasn't just a haircut; it was an opportunity to connect with someone who is passionate about their craft and genuinely cares about their clients. I left the salon feeling refreshed, not only because of my fantastic haircut but also because of the uplifting conversation I had with Jabria. It's clear that she not only values her work but also the people she serves. Thank you, Jabria, for the exceptional service! I can't wait to visit again. - Rick

Chris @ Wakefield cut my hair today for…

A Transformational Experience at Supercuts: Chris @ Wakefield Exceeds Expectations I recently had the pleasure of visiting Supercuts at Wakefield, and I can confidently say that Chris transformed my hair into a masterpiece. As someone with multiple tones in my hair due to growing out color, I was in dire need of expert advice and a skilled professional to revamp my look. Chris went above and beyond to not only cut and style my hair but also offered invaluable tips for managing and maintaining it in the future. I was thoroughly impressed by Chris' attention to detail and genuine care for his craft. He took the time to understand my concerns and desired outcome, and his expertise shone through every step of the process. The end result was nothing short of spectacular, and I walked out of Supercuts feeling like a brand new person. Chris' dedication to his clients and passion for his work are truly commendable. I am beyond pleased with my experience at Supercuts, and I wholeheartedly recommend Chris to anyone looking for a transformative and personalized hair care service. Thank you, Chris, for your exceptional talent and commitment to ensuring that your clients leave feeling confident and beautiful.

I made an appointment to have my roots…

After a hair disaster at a different salon, I came to Supercuts feeling defeated and frustrated. But from the moment I walked in, the team made me feel heard and valued. They took the time to understand exactly what went wrong before and assured me that they would do everything possible to make it right. The stylist who worked with me was incredibly skilled and meticulous, making sure to carefully correct the bleach mistake and get my roots retouched perfectly. I left feeling like a weight had been lifted off my shoulders, and my confidence was restored. The care and dedication shown by the staff at Supercuts completely turned my experience around, and I can't thank them enough for their professionalism and genuine concern for their customers. I highly recommend this salon to anyone in need of a skilled and caring team. Thank you, Supercuts, for saving my hair and my spirits!

My elderly mom had an appointment at…

I can't say enough about the exceptional service I received from supercuts.com. My elderly mother had an appointment with Sherry, and despite arriving a few minutes early, we ended up waiting past the appointment time. Feeling frustrated, we decided to leave and make a last-minute appointment at another salon. It was disheartening to feel disregarded and unappreciated. In stark contrast to this experience, the team at SuperCuts went above and beyond to make us feel valued and respected. From the moment we stepped in, they treated us with the utmost care and consideration. Not only did they apologize for any inconvenience caused, but they also worked diligently to accommodate my mother's needs in a timely manner. The level of professionalism and genuine concern for their customers was evident throughout our visit. It's clear that SuperCuts prioritizes customer satisfaction, and I can wholeheartedly say that I will be returning for their outstanding service. I couldn't be more grateful for their kindness and dedication to ensuring a positive experience. Thank you, SuperCuts, for your exceptional service and for showing that you truly care about your customers.

Exceptional Haircut Experience at Supercuts

Let me begin by saying that my recent experience at Supercuts was nothing short of exceptional. I had initially called to book an appointment and was pleasantly surprised when I was able to secure a slot for 2:30 PM at short notice, at least that's what I thought. Upon arrival at the salon, I was dismayed to learn that there were three others with the same appointment time, leading to a slightly longer wait than anticipated. Despite the initial setback, what transpired next truly altered my perception of the establishment. The staff at Supercuts handled the situation with such grace and efficiency that I couldn't help but feel at ease. The receptionist was apologetic about the oversight and assured me that they would do their best to accommodate everyone as promptly as possible. As I observed the interactions around me, it was evident that the staff maintained a professional and courteous demeanor, effectively managing the influx of customers with ease. The atmosphere was warm and inviting, and I found myself engaged in light-hearted conversations with the other waiting patrons. When my turn finally arrived, I was promptly greeted by an experienced hairstylist who not only exhibited an impressive level of skill but also a keen understanding of their craft. Their attention to detail was evident as they took the time to discuss my preferences and offered valuable suggestions, putting me at ease and building my trust in their expertise. The haircut itself was a testament to their proficiency, delivering on precisely what I had envisioned. The stylist's finesse and meticulous approach left me thoroughly impressed, and I left the salon feeling refreshed and confident. It was evident that the team at Supercuts was committed to providing a tailored and enjoyable experience for each customer, despite the initial hiccup with scheduling. In retrospect, while the initial wait may have been slightly inconvenient, the level of service and quality of the haircut far outweighed any momentary inconvenience. The professionalism and skill displayed by the staff, coupled with the inviting ambiance, have undoubtedly earned Supercuts my trust and loyalty. In conclusion, my visit to Supercuts, despite the unforeseen delay, turned out to be a delightful and rewarding experience. I highly recommend Supercuts in the West Cary area for anyone seeking not only a fabulous haircut but also a welcoming and proficient salon experience.

Supercuts is the best

Discovering Supercuts was a game-changer for my family and me. For the past 8 years, we've entrusted our locks to the talented hands of Jennifer Saint at Supercuts, and she has undeniably become an extension of our family. Walking into the salon, we are always greeted with warm smiles and genuine enthusiasm, making us feel right at home from the get-go. Jennifer's expertise and attentiveness have consistently exceeded our expectations. Whenever we're at a loss for what style to go for, she listens intently and offers valuable suggestions that complement our personalities and preferences perfectly. Her dedication to her craft is truly commendable, and it's evident that she is genuinely passionate about ensuring that her clients leave the salon not just satisfied, but elated with their new look. However, the exceptional service doesn't stop at Jennifer. The entire team at Supercuts exudes professionalism and friendliness, creating a welcoming and inclusive atmosphere. It feels as though we've known them for a lifetime, and this sense of camaraderie is something that sets Supercuts apart from any other salon we've visited. As a family, we unanimously give Supercuts a resounding two thumbs up. The level of satisfaction we experience after each visit is unparalleled, and we wholeheartedly guarantee that anyone who walks through their doors will leave with a smile. Our family, comprised of Bill, Kelly, Ariel, and Adam Griffith, can attest to the consistently outstanding service and results. In conclusion, I couldn't recommend Supercuts and their remarkable team more highly. They have effectively transformed the often mundane task of getting a haircut into a truly uplifting and enjoyable experience. Whether you're seeking a trim, a bold new style, or simply a welcoming and professional salon environment, Supercuts is the place to be. Trust me, you'll leave with a spring in your step and a newfound confidence.

Frustrating Experience with Supercuts Gift Card

I recently had a disappointing encounter with Supercuts that I feel compelled to share. It all began with good intentions when I decided to purchase a $100 gift card from supercuts.com as a present. Excited to treat my wife and daughter to a pampering session, I took the proactive step of contacting our local Supercuts to verify the acceptance of their gift cards. Reassured by the confirmation that they indeed honored gift cards, I eagerly presented the gift to my loved ones. However, what followed was an exasperating turn of events. Upon visiting the salon for a hair appointment, my wife and daughter attempted to settle their payment using the gift card, only to be met with the bewildering response that the card was deemed invalid. Despite their best efforts to utilize the gift card, they were compelled to pay out of pocket for the services received. Eager to address this unsettling issue, I embarked on the cumbersome journey of reaching out to Supercuts Corporate in pursuit of a resolution. Regrettably, the response I received was far from favorable. Incredulously, they refused to acknowledge the predicament at hand, placing the onus squarely on my shoulders and adamantly denying any refund for the unused and ineffective gift card. Disheartened and indignant, I resorted to composing a demand letter in a bid to underscore the urgency and importance of rectifying this unjust circumstance. It is disheartening to find oneself confronted with such dismay, especially when the root cause was the apparent inconsistency between the information provided by the local branch and the actual implementation of their gift card policy. My intent in sharing this narrative is not merely to vocalize my frustration but also to caution and advise fellow consumers regarding the pitfalls of relying on Supercuts gift cards. The disappointing aftermath of this ordeal and the evident lack of accountability from Supercuts Corporate underscore the dire need for transparency and consistency in their customer service. In conclusion, I am left with no option but to pursue the necessary measures to seek fairness and justice in this matter. It is my sincere hope that my arduous experience will serve as a poignant reminder to both Supercuts and potential customers to prioritize communication and accountability in all facets of their operations.

Embracing Self-Care with Supercuts: A Haven for Comfort and Exceptional Service

As someone who battles severe arthritis, self-care is an essential aspect of my wellbeing. Amid the physical challenges, I have found solace and rejuvenation in my weekly visits to Supercuts. The care and attention I receive extend far beyond a mere hair cut and shampoo; it is an essential part of my self-care routine. The exceptional service I receive during my haircuts is truly unparalleled. Each visit, I am greeted by a team of friendly and compassionate individuals who consistently go above and beyond to ensure my comfort. Their genuine warmth and understanding create an environment that feels more like a sanctuary than a salon. Furthermore, the cleanliness of the salon is impeccable, which is particularly important for someone with health concerns like mine. The attention to hygiene and tidiness not only reflects their commitment to customer satisfaction but also contributes to a pleasant and worry-free experience. Despite the challenges my arthritis presents, the professionals at Supercuts have always exhibited patience and attentiveness, making every appointment a positive and uplifting experience. Their ability to accommodate my needs with empathy and grace has left an indelible impression on me. It's not just a haircut; it's a transformative ritual that leaves me feeling refreshed and cared for. The value I receive for the exceptional services provided is truly unmatched. Each session not only enhances my appearance but also uplifts my spirits, contributing to an overall sense of wellbeing. Supercuts isn't just a place to get a haircut. It's a haven where individuals, regardless of their physical challenges, can find comfort, understanding, and exceptional service at a reasonable price. I am beyond grateful for the positive impact Supercuts has had on my self-care journey and highly recommend it to anyone seeking a welcoming and inclusive environment for their grooming needs.