Supersmelly Reviews

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Introduction

Supersmelly.in is a website that offers a unique range of personal care products that are natural, chemical-free, and cruelty-free. The brand was founded in 2018 and aims to create a healthier and more sustainable world by producing products that are safe for both humans and the environment. They offer a wide range of products, including deodorants, body washes, hair care, and face care products.

Pros and Cons

Pros:
  • High-quality, natural, and chemical-free products
  • Wide range of products to choose from
  • Affordable pricing
  • Excellent customer service
  • Free shipping on orders above Rs. 500
  • Loyalty program for regular customers
Cons:
  • Limited product selection for men
  • Some customers might not like the fragrances of their products
  • Website design could be more modern and user-friendly

User Experience

The website is easy to navigate, and the layout is simple and straightforward. The products are categorized clearly, and the search function works well. The process of creating an account and completing an order is straightforward, and the website is secure for making online transactions.

Pricing and Value for Money

Supersmelly.in offers affordable pricing, with most products priced between Rs. 250 to Rs. 500. The brand aims to provide value for money by using high-quality, natural ingredients in their products. Additionally, they offer free shipping on orders above Rs. 500 and a loyalty program for regular customers.

Alternatives

Some of the alternatives to Supersmelly.in include Mamaearth, Plum, and The Body Shop. However, Supersmelly.in stands out for its commitment to producing 100% natural and chemical-free products, as well as its affordable pricing.

Customer Service

Supersmelly.in offers excellent customer service, with a friendly and responsive team that is available to answer any queries or concerns. They also offer easy returns and exchanges on all products purchased from their website.

Product Quality and Selection

Supersmelly.in offers high-quality, natural, and chemical-free products that are safe for both humans and the environment. Their selection of products includes deodorants, body washes, hair care, and face care products. However, their product selection for men is limited compared to that for women.

Website Usability

The website is easy to use, but it could benefit from a more modern design to make it more visually appealing. The search function works well, and the products are clearly categorized.

Returns and Exchanges

Supersmelly.in offers easy returns and exchanges on all products purchased from their website. Customers can request a return or exchange within 15 days of receiving the product, and the brand offers free and easy shipping for returns or exchanges.

Promotions and Discounts

Supersmelly.in occasionally offers promotions and discounts on their website, with discounts ranging from 10% to 20%. Additionally, they offer a loyalty program for regular customers that allows them to earn points for every purchase.

Reputation

Supersmelly.in has a good reputation for producing high-quality, natural, and chemical-free products. Customers appreciate their commitment to sustainability and value their affordable pricing.

Payment Options

Supersmelly.in offers a range of payment options, including credit/debit cards, net banking, UPI, and COD (cash on delivery).

Loyalty Programs

Supersmelly.in offers a loyalty program for regular customers that allows them to earn points for every purchase. Customers can redeem their points for discounts on future orders.

Customer Reviews

Supersmelly.in has positive customer reviews on their website, with customers praising the quality of their products and their customer service.

Community Involvement

Supersmelly.in supports various social and environmental causes and contributes a portion of their profits to organizations working towards these causes.

Shipping and Costs

Supersmelly.in offers free shipping on orders above Rs. 500, and orders are usually delivered within 3-5 business days. They also offer international shipping, and the shipping costs vary depending on the location.