Surfshark Reviews

Voted Good (4/5)

21565 Votes

151 Reviews

Vote Now

Reliable and Affordable: A VPN Service Worth Every Penny

Let me share my experience with Surfshark.com and why I believe it's a top-notch VPN service. First and foremost, the functionality of this VPN truly exceeded my expectations. It runs seamlessly, providing me with a secure and private online experience. What truly sets Surfshark apart is its affordability without compromising on quality. The pricing is extremely reasonable, making it accessible for users looking for a reliable VPN service without breaking the bank. One aspect that truly impressed me was the exceptional customer service. I had the pleasure of interacting with Harvey Moore, who went above and beyond to address my inquiries promptly and efficiently. Knowing that I can rely on their support team adds an extra layer of trust and satisfaction to my overall experience. In conclusion, Surfshark.com is a stellar VPN service that ticks all the boxes - reliability, affordability, and outstanding customer service. If you're in the market for a VPN that offers real value for money, look no further than Surfshark.

Life-changing Customer Service Experience with Hadwin Hodgson at Surfshark.com

From the moment I reached out to Surfshark.com seeking help to change my email, Hadwin Hodgson made the entire process effortless and seamless. His guidance and expertise not only resolved my issue promptly but also left me in awe of the exceptional customer service provided. Hadwin's professionalism and attention to detail truly set him apart. Surfshark.com has gained a loyal customer for life, thanks to Hadwin's outstanding support.

Unwavering Support and Exceptional Service: A Testimonial for Trina Wright at Surfshark

Let me start by saying that my recent experience with Surfshark was nothing short of exceptional. As an avid user of their services, I encountered a small hiccup with my subscription. However, this minor setback was quickly turned into a positive experience, thanks to the outstanding customer support provided by Trina Wright. Upon reaching out for assistance, I was pleasantly surprised by the level of professionalism and dedication displayed by Trina. Not only did she promptly address my concerns, but she also went above and beyond to ensure that I received the help I needed. Her knowledge, patience, and willingness to assist truly set her apart. Trina's friendly demeanor and expertise instantly put me at ease, turning what could have been a frustrating situation into a seamless resolution. Her remarkable customer service skills are a true testament to Surfshark's commitment to providing top-notch support to its users. I cannot thank Trina enough for her invaluable assistance and for making my experience with Surfshark a positive one. Her dedication to her work and genuine desire to help customers are truly commendable. It's encounters like these that reaffirm my trust in Surfshark and make me a loyal advocate of their services. In conclusion, if you're looking for a VPN provider that not only prioritizes user satisfaction but also delivers exceptional customer support, look no further than Surfshark. And if you ever find yourself in need of assistance, rest assured that Trina Wright will be there to provide unwavering support and assistance every step of the way. Thank you, Surfshark, for employing individuals like Trina who truly embody the values of outstanding customer service.

Surfshark Made My Online Experience Unforgettable!

As an expat living in China mainland, finding a reliable VPN service has been a constant struggle until I discovered Surfshark. While some users might find it inconvenient for the China mainland, I have had an unforgettable experience with this VPN service. Surfshark may not work perfectly for everyone in this region, but for me, it has been a game-changer. The exceptional support team has always been there to assist me. Although I had to communicate my issues multiple times to different representatives, each interaction was met with patience and dedication to resolving my problems. Using Surfshark has not only provided me with online security but has also allowed me to access content seamlessly. Surfshark truly made my online experience in China mainland convenient and secure. If you're looking for a VPN service that goes above and beyond, Surfshark is definitely worth a try!

Exemplary Customer Service: Resolving Issues with Grace and Expertise

I can't thank Hadwin enough for the outstanding support I received while canceling my service with surfshark.com. Despite initial difficulties, Hadwin's guidance and expertise made the process seamless and stress-free. His dedication to resolving my concerns swiftly and efficiently truly exemplifies top-notch customer service. I am grateful for his assistance and commend surfshark.com for having such a competent and helpful team member. Couldn't be happier with the resolution - thanks to Hadwin's exceptional support!

Georgia and Handwin: Lifesavers at Surfshark.com

When I reached out to Georgia and Handwin at Surfshark.com, I was in desperate need of assistance regarding their 30-days money-back guarantee. Not only did they promptly address my concerns, but they also took the time to ensure that I understood the process clearly. Their assistance was not only fast but also incredibly thorough, leaving me feeling valued and appreciated as a customer. Thanks to Georgia and Handwin, I can confidently say that Surfshark.com goes above and beyond to provide exceptional customer service. I am truly grateful for their help and support, and I will undoubtedly continue to entrust my online security needs to Surfshark.com. Their dedication to customer satisfaction is truly commendable, and I highly recommend their services to anyone in search of reliable and trustworthy VPN solutions.

Unparalleled Support and Swift Resolutions: A Testimonial for Surfshark

Embarking on my digital security journey, I decided to give Surfshark a try. Excited to enhance my online privacy, I signed up for their service but encountered an unexpected hurdle – slower internet speeds. Disappointed, I promptly reached out to cancel my subscription. However, as days turned into weeks, my refund was nowhere in sight. Filled with frustration, I finally reached out to Surfshark's customer support after five long weeks. To my surprise, they were incredibly apologetic and swiftly resolved the issue. They explained that the delay was due to a miscommunication and promptly processed my refund. Despite the initial setback, Surfshark's proactive and friendly customer support team turned my experience around. Their dedication to customer satisfaction and willingness to rectify mistakes left a lasting impression on me. I can confidently say that Surfshark's commitment to transparency and resolution sets them apart in the realm of digital security providers. Thank you, Surfshark, for valuing your customers and their peace of mind.

Rescued at 10 PM: A Tale of Exceptional Customer Service

Late one evening, I found myself facing a sudden technical glitch while using surfshark.com. Panic started to set in as I needed to resolve this promptly. Thankfully, in my hour of need, ACE from their customer service team stepped in to save the day. Their prompt response and unwavering support not only fixed my issue but also left me in awe of their dedication and professionalism. The experience was nothing short of wonderful, turning a moment of stress into one of gratitude and satisfaction. I cannot recommend surfshark.com enough for not only their reliable service but also for having a team that goes above and beyond to assist their customers, regardless of the hour. Thank you, ACE, and the entire team, for being a shining example of exceptional customer service.

Extremely kind

My review for surfshark.com Extremely kind. My connection did not work, maybe the problem was in my computer, not in them. They returned my money immediately. They have perfect protection

Missy: A Beacon of Efficiency and Excellence at surfshark.com

I cannot help but express my utmost satisfaction with the incredible service I received from Missy at surfshark.com. From the moment I engaged with her, Missy's professionalism and efficiency shone brightly. Her ability to handle my concerns swiftly and with the utmost patience truly stood out. What impressed me the most about Missy was her unwavering dedication to resolving my issue promptly and effectively. In a world where time is of the essence, Missy's ability to navigate through my concerns with precision and clarity was nothing short of exceptional. In just a matter of minutes, Missy not only addressed my problem but also did so with a warmth and intelligence that left a lasting impression on me. Her guidance was crystal clear, and her pleasant demeanor created a welcoming environment that eased any frustrations I had initially. I wholeheartedly believe that Missy deserves recognition for her outstanding work ethic and exceptional customer service skills. In a world where efficient and courteous service is sometimes hard to come by, Missy truly stands out as a beacon of excellence. Thanks to Missy's assistance, my experience with Surfshark has been nothing short of delightful. I am grateful for her expertise and dedication to ensuring customer satisfaction. Surfshark, you have a gem in Missy – she is a true asset to your team.

Grateful for Samson’s Exceptional Support

Reflecting on my recent experience with surfshark.com, I am beyond grateful for the exceptional assistance provided by Samson. His helpful nature, positive attitude, and warm demeanor truly made a difference in resolving my issue. A simple mistake on my end led to me and my wife being logged out of our account, putting me in a frustrating situation. Samson's patient guidance not only resolved the technical issue but also lifted my spirits, turning my frown into a smile. His professionalism and dedication not only fixed the problem but also restored harmony in my household. Thanks to Samson's exemplary support, not only am I back on track with my VPN service, but I am also in the good graces of my wife again. I cannot thank him enough for going above and beyond to assist me during a stressful time. Samson's outstanding help truly showcases the top-notch customer service that surfshark.com provides. If you're looking for a VPN service that not only delivers on its promises but also offers exceptional customer support, look no further than surfshark.com. Samson's assistance has not only solved my technical issue but has also won me over as a loyal and grateful customer. Thank you, Samson, for your invaluable help and for turning a frustrating situation into a positive experience.

Unparalleled Online Protection with SurfShark – A User’s Experience

As someone who values online security above all, I can confidently say that my journey with SurfShark has been nothing short of transformative. The ease of use and wealth of features initially drew me in, but it was their dedication to constant improvement that truly won me over. I understand the frustration of a failed full scan with an antivirus; with SurfShark, reliability is never a concern. Their commitment to thorough protection is evident in every scan, providing me with peace of mind in an online world fraught with threats. While some may encounter loading issues, the SurfShark team has always been quick to address any concerns, ensuring that my IP remains secure at all times. I appreciate the transparency and proactive approach they take in resolving any potential vulnerabilities. In an age where online content knows no boundaries, SurfShark stands out as a trustworthy companion. The ability to access different Netflix libraries was a major draw for me, and I can attest to its seamless functionality. With SurfShark, watching my favorite shows from around the world is not just a possibility - it's a reality. In conclusion, SurfShark has not just met but exceeded my expectations. Their dedication to user satisfaction and consistent innovation make them a standout choice in the crowded cybersecurity market. I wholeheartedly recommend SurfShark to anyone seeking reliable protection and unparalleled online freedom.

A Lifesaver in the Digital World

From the moment I reached out to surfshark.com with my concerns, I was met with professionalism and genuine care that exceeded my expectations. Initially engaging with their chatbot, I was swiftly connected to Cora, a real human who listened attentively to my issue. Her personalized approach not only reassured me but also provided invaluable guidance, offering tips, workarounds, and alternative solutions to troubleshoot my problem. Despite the complexity of my issue, Cora's transparent communication and honesty stood out. She candidly explained that a quick fix wasn't feasible in my case and presented me with the option to continue my trial or end it graciously. This level of understanding and respect for my circumstances was truly commendable. Surfshark's commitment to exceptional customer service shone through in every interaction, leaving me impressed and grateful for their unwavering support. I wholeheartedly recommend surfshark to anyone seeking not just a service provider, but a trusted partner in navigating the intricate digital landscape. Thank you, surfshark, for being a beacon of reliability and empathy in the online world.

Unmatched Support and Efficiency: A Customer’s Delightful Journey with Surfshark

When I initially signed up for surfshark.com, I was excited to access videoland.nl, only to face unexpected hurdles. Feeling disheartened, I reached out to their customer service for assistance, and that's when I encountered Cora. This remarkable agent not only patiently guided me through troubleshooting steps but also went above and beyond to try and resolve the issue. Despite their best efforts, the problem persisted, yet Surfshark's commitment to customer satisfaction shone through when they promptly processed a refund for me. The sheer efficiency and agility displayed by the team, particularly Cora, left a lasting impression on me. I am genuinely grateful for the unparalleled support I received and the dedication of Surfshark's staff. Without a doubt, I wholeheartedly recommend their services to anyone seeking a seamless and customer-focused experience. Surfshark truly sets the bar high in delivering exceptional service.

Redefining Customer Service Excellence: My Unforgettable Experience with Surfshark

Let me paint a picture for you - there I was, struggling with setting up a VPN on my GLI.net router, feeling overwhelmed and frustrated. Enter Surfshark, my saving grace. After reaching out to them for assistance, Trina swiftly took charge of my case with unwavering promptness and professionalism. Within just an hour, Trina provided me with clear, specific, and most importantly, accurate instructions that resolved my VPN setup conundrum. This wasn't my first interaction with Surfshark, and I'm delighted to say that every time I've reached out to them, I've been met with nothing short of excellence. Surfshark's commitment to top-notch customer service is truly unparalleled. Their team's dedication to ensuring customer satisfaction shines through in every interaction. As a satisfied customer, I can confidently say that I wouldn't think twice about seeking their help again and wholeheartedly recommending Surfshark to anyone in need.