Users Voice for Swansonvitamins

9% users rated Terrible
12% users rated Poor
9% users rated Average
11% users rated Very Good
59% users rated Excellent
Pie Chart Review Representation for Swansonvitamins
Swansonvitamins Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Swansonvitamins Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 12 Nov 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.4 4 1 1.1 1
Dec 2022 3.8 5 5 5 5 5
Jan 2023 5 4.1 2.6 1 1.3 4.9
Feb 2023 4.2 5 5 5 5 3
Mar 2023 4.3 5 5 5 5 5
Line Chart for Rating of peer stores

swansonvitamins.com

greenmangaming.com

pharmapacks.com

gearbest.com

dhgate.com

boomf.com

Detailed Swansonvitamins Review by

Introduction

Swanson Vitamins is a leading online retailer of vitamins, supplements, and natural health products. Since its establishment in 1969, Swanson Vitamins has been committed to providing high-quality health products at affordable prices. With a user-friendly website, Swanson Vitamins has made it easy for customers to order products online and have them delivered straight to their doorstep. In this review, we'll take a closer look at various aspects of Swanson Vitamins, including its pros and cons, pricing and value for money, customer service, product quality and selection, website usability, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros:
  • Wide selection of health products:
  • Affordable prices:
  • Free shipping on orders over $50:
  • Excellent customer service:
Cons:
  • No international shipping:
  • No physical store locations:

User Experience

Swanson Vitamins has a user-friendly website that is easy to navigate. The homepage displays a range of featured products, as well as any ongoing promotions or sales. Customers can easily search for products using the search bar, or browse through the different categories. The checkout process is straightforward, and customers are kept updated on the status of their order through email notifications.

Pricing and Value for Money

Swanson Vitamins offers competitive prices on its products, and customers can save even more by taking advantage of the various promotions and discounts offered on the website. Swanson also offers a "Low Price Guarantee", which means that if a customer finds the exact same product for a lower price, Swanson will match it.

Alternatives

Some alternatives to Swanson Vitamins include iHerb, Vitacost, and Lucky Vitamin. These websites offer similar products and pricing, but each has its own advantages and disadvantages.

Customer Service

Swanson Vitamins has excellent customer service, with knowledgeable staff who are available to answer any questions or concerns customers may have. Customers can contact Swanson by phone or email, and can expect a prompt and helpful response.

Product Quality and Selection

Swanson Vitamins offers a wide range of high-quality health products, including vitamins, supplements, herbs, and natural health remedies. The products are sourced from reputable manufacturers and are tested for purity and potency.

Website Usability

Swanson Vitamins has a user-friendly website that is easy to navigate, with clear categories and search functionality. Customers can easily find the products they need and the website is optimized for fast load times.

Returns and Exchanges

Swanson Vitamins offers a 100% satisfaction guarantee, which means that if a customer is not satisfied with their purchase, they can return the product for a full refund or exchange within one year of the purchase date.

Promotions and Discounts

Swanson Vitamins offers various promotions and discounts on its products, including clearance sales, BOGO deals, and percentage discounts on specific products or categories. Customers can also sign up for the Swanson email newsletter to be notified of any ongoing promotions.

Reputation

Swanson Vitamins has a strong reputation in the health and wellness industry, with a long history of providing high-quality products at affordable prices. The company has an A+ rating from the Better Business Bureau and has received numerous positive customer reviews and testimonials.

Payment Options

Swanson Vitamins accepts payment by major credit cards, PayPal, and Amazon Pay, making it easy for customers to complete their order using their preferred payment method.

Loyalty Programs

Swanson Vitamins offers a loyalty program, Swanson Rewards, which allows customers to earn points on their purchases that can be redeemed for discounts on future orders.

Customer Reviews

Swanson Vitamins has numerous positive customer reviews and testimonials, with customers praising the quality of the products and the excellent customer service.

Community Involvement

Swanson Vitamins is a socially responsible company that is committed to giving back to the community. The company has partnered with various charities and non-profit organizations to support causes related to health and wellness.

Shipping and Costs

Swanson Vitamins offers free shipping on orders over $50 within the continental United States. For orders under $50, shipping costs are calculated based on the weight and destination of the order. Swanson also offers expedited shipping options for an additional fee. Unfortunately, Swanson does not currently offer international shipping.

Conclusion

Overall, Swanson Vitamins is a reliable and affordable online retailer of health and wellness products. With an excellent selection of products, competitive prices, and excellent customer service, Swanson is a great choice for anyone looking to improve their health and wellbeing. While there are some downsides, such as the lack of international shipping and physical store locations, the pros outweigh the cons. We highly recommend Swanson Vitamins to anyone in need of high-quality health products.

Swansonvitamins Recent User Reviews

User Rating

5 stars

50

4 stars

22

👤

Reviewer Name: Ken

Review Submission Date: 2023-02-02

Review Title: Easy to order Not a 5 because there are…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Easy to order Not a 5 because there are so few choices for full spectrum CBD...Nutrition experts agree that with the popularity of CBD you might as well get the full spectrum of carbanoids and CBD is available on every city street store today. Swanson needs to carry more choices for my CBD needs

👤

Reviewer Name: Ann Nance

Review Submission Date: 2023-02-02

Review Title: Website is easy to use
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Website is easy to use. Searching is easy, with lots of product options and product information. Payment and shipping options are numerous.

👤

Reviewer Name: Tony Maxwell

Review Submission Date: 2023-02-02

Review Title: Well priced goods with fast shipping to…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Well priced goods with fast shipping to New Zealand. I've been using Swanson for years with no hassles at all

👤

Reviewer Name: Marie Wong

Review Submission Date: 2023-02-01

Review Title: Smart shopper
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Easily to understand exactly what I am ordering. Good prices. I also like the fact that softgels are so available.

👤

Reviewer Name: ssntag

Review Submission Date: 2023-02-01

Review Title: Five stars would be given if not for…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Five stars would be given if not for the current stipulation of restricting the buying of some of your products. Paypal seems to be dictating how your customers purchase. I am looking for another company.

👤

Reviewer Name: D Mowdy

Review Submission Date: 2023-02-01

Review Title: shipping fee
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I will find another company to do business with for my needs. you added a surcharge to my shipping when you said free shipping.

👤

Reviewer Name: Cheryl Sutton

Review Submission Date: 2023-02-01

Review Title: most of what I wanted was a fair price
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: most of what I wanted was a fair price, but what I really wanted you no longer carry very disappointed. I'll have to look elsewhere.

👤

Reviewer Name: Nancy W.

Review Submission Date: 2023-02-01

Review Title: Great site, great service, great products.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Swanson makes their site easy to navigate and compare items. Their pricing is great and so is their customer service. Most of the time I try to shop locally, but in Swanson's case I have to make an exception.

👤

Reviewer Name: Nancy Harris

Review Submission Date: 2023-01-31

Review Title: The order came in a timely fashion &…quick service!
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The order came in a timely fashion & when one product was back ordered, Swanson got it out from another location & shipped it in the same timely destination priority...Thanks Very Much, Ron & Nancy

👤

Reviewer Name: Patricia Gallant

Review Submission Date: 2023-01-31

Review Title: Prices went up as I was ordering
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Prices went up as I was ordering. This has never happened in the past. I've been ordering from Swanson for many years. Today's order was disappointing.

Related Categories