Introduction
Tanbooks.com is an online bookstore that specializes in Catholic books, DVDs, and other educational materials. The website offers a vast collection of religious books, covering topics such as faith, theology, catechism, and history. Tanbooks.com was established in 1967 and has grown to become one of the top retailers of Catholic books in the US. The company is known for its commitment to providing quality Catholic books and educational resources to its customers.
Pros and Cons
Pros:
- Wide Selection of Catholic Books: Tanbooks.com offers a comprehensive collection of Catholic books covering various topics, making it a one-stop-shop for Catholics looking for educational materials.
- Quality of Products: The website offers high-quality products from reputable Catholic publishers.
- User-Friendly Website: Tanbooks.com features a simple and intuitive website, making it easy for customers to navigate through the products and make purchases.
- Great Customer Service: Tanbooks.com has a dedicated customer service team that is prompt and responsive to inquiries and concerns.
Cons:
- Shipping Costs: The website charges shipping fees for most products, which can be a setback to customers, especially those making small purchases.
- Expensive Pricing: Some of the books on the website are priced higher compared to other online bookstores, which can be a challenge for customers looking for affordable Catholic books.
User Experience
Tanbooks.com has a simple and user-friendly website that makes it easy for customers to navigate through the products and make purchases. The website features a search bar that allows customers to search for specific products, making it easy to find what they are looking for. The website also provides a detailed description of each product, including the author, publisher, and ISBN, making it easy for customers to make an informed decision. Additionally, the website features customer reviews, allowing customers to read feedback from other customers before making a purchase.
Pricing and Value for Money
The prices of the books on the website vary, with some products priced higher compared to other online bookstores. However, the website offers quality Catholic books from reputable publishers, ensuring that customers get value for their money. Additionally, the website has a clearance section that features discounted products, allowing customers to purchase quality products at reduced prices.
Alternatives
Some alternative online bookstores for Catholic books include Catholicfreeshipping.com, Ignatius.com, and Catholiccompany.com. These websites offer a broad selection of Catholic books, DVDs, and other educational materials, making them great alternatives to Tanbooks.com.
Customer Service
Tanbooks.com has a dedicated customer service team that is prompt and responsive to inquiries and concerns. Customers can reach the customer service team through email, phone, or live chat, making it easy to get the assistance they need. Additionally, the website provides an extensive FAQs section that addresses common customer queries, ensuring that customers get the assistance they need.
Product Quality and Selection
Tanbooks.com offers a vast collection of quality Catholic books from reputable publishers, ensuring that customers get access to high-quality educational materials. The website also features a broad selection of DVDs, music, and other educational resources, making it a one-stop-shop for Catholics looking for learning resources.
Website Usability
Tanbooks.com features a simple and intuitive website that is easy to navigate. The website has a search bar that allows customers to search for specific products and provides a detailed description of each product, ensuring that customers make informed decisions. Additionally, the website features customer reviews, allowing customers to read feedback from other customers before making a purchase.
Returns and Exchanges
Tanbooks.com accepts returns and exchanges of products within 30 days of purchase. However, customers are required to contact the customer service team for authorization before returning or exchanging a product. The returned product must be in its original condition, and the refund will be processed once the returned product is approved.
Promotions and Discounts
Tanbooks.com offers promotions and discounts on select products, allowing customers to purchase quality products at reduced prices. The website also has a clearance section that features discounted products, making it easy for customers to find quality products at affordable prices.
Reputation
Tanbooks.com has been in operation for over 50 years and has built a solid reputation for providing quality Catholic books and educational materials to its customers. The website has received positive reviews from customers, with many commending the quality of products and customer service.
Payment Options
Tanbooks.com accepts payment through major credit cards, including Visa, Mastercard, and American Express. The website also accepts payment through PayPal, making it easy for customers to make secure online payments.
Loyalty Programs
Tanbooks.com does not currently offer any loyalty programs for its customers.
Customer Reviews
Tanbooks.com features customer reviews on its website, allowing customers to read feedback from other customers before making a purchase. The website also features customer reviews on its social media pages, providing customers with additional feedback about the products and services offered.
Community Involvement
Tanbooks.com is actively involved in the Catholic community and regularly supports Catholic charities and organizations. The website also features a blog that covers various Catholic topics, making it a great resource for Catholics looking for informative content.
Shipping and Costs
Tanbooks.com charges shipping fees for most products, with the cost varying based on the shipping destination and the weight of the product. The website offers various shipping options, including standard and expedited shipping, allowing customers to choose a shipping method that suits their needs. Customers can also track their orders through the website, ensuring that they are informed about the delivery status of their products.
