Users Voice for Tatasky

62% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
33% users rated Excellent
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Tatasky Overall rating
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Review article published on: 08 Mar 2019

Last updated by on 10 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with askmeoffers.com"
Nov 2022 5 5 1 4.2 1 3.9
Dec 2022 3 5 5 5 5 5
Jan 2023 5 1 4.9 3.6 1.5 3.1
Feb 2023 3 5 3 5 5 5
Mar 2023 2.8 5 5 5 5 5
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Detailed Tatasky Review by

Introduction

Tata Sky is one of the leading DTH providers in India and their website, tatasky.com, is the go-to destination for customers looking to purchase or upgrade their subscription plans. The website offers a wide range of services and products, including HD and 4K set-top boxes, multi-TV connections, and a variety of entertainment packages.

Pros and Cons

Pros: - Wide selection of channels and packages to choose from - High-quality product offerings, including HD and 4K set-top boxes - Easy-to-use website with a user-friendly interface - Multiple payment options including online, cash on delivery, and UPI - Fast and efficient delivery and installation services Cons: - Customer support can be slow to respond to queries - Some packages can be expensive compared to other DTH providers

User Experience

The user experience on tatasky.com is intuitive and user-friendly. The website is well-designed, with easy navigation and a clean interface. The search function works well, allowing customers to quickly find the packages and content they are looking for.

Pricing and Value for Money

Tata Sky offers a variety of entertainment packages to choose from, with prices ranging from affordable to premium. The packages include a wide range of channels and content, making them a great value for money. Additionally, Tata Sky frequently runs promotional offers and discounts, allowing customers to save even more on their packages.

Alternatives

Some of the notable alternatives to Tata Sky include Dish TV, Airtel Digital TV, and Sun Direct. Each of these providers offers their own unique set of packages and features, and customers are advised to compare the offerings across providers before making a final decision.

Customer Service

Overall, Tata Sky's customer service is satisfactory. However, there have been some complaints about slow response times and difficulty getting in touch with customer service representatives. Tata Sky should look into improving its customer service experience to better serve its customers.

Product Quality and Selection

Tata Sky offers high-quality products, including HD and 4K set-top boxes. The selection of channels and packages is extensive, catering to a wide range of viewers with different tastes and preferences.

Website Usability

The website is easy to navigate, with a simple and intuitive layout. The website loads quickly and is responsive, making it easy to use on both desktop and mobile devices.

Returns and Exchanges

Tata Sky offers a 3-day return policy for products that are damaged or defective. Customers can also exchange their set-top boxes within 7 days of installation. However, it is important to note that the returns and exchanges are subject to certain terms and conditions.

Promotions and Discounts

Tata Sky offers a range of promotional offers and discounts for its customers. These offers are frequently updated and can provide significant savings on subscriptions and packages.

Reputation

Tata Sky has a strong reputation in the DTH industry and is recognized as one of the leading providers in India. The company has won several awards for its products and services, including the Best DTH Service Provider Award at the Telecom Awards in 2019.

Payment Options

Tata Sky offers multiple payment options, including online payment through credit cards, debit cards and net banking, cash on delivery, and UPI.

Loyalty Programs

Tata Sky offers a loyalty program called Tata Sky+ HD Refer and Earn, allowing customers to earn discounts on their bills by referring friends and family to the service.

Customer Reviews

Customer reviews of Tata Sky have been largely positive, with many customers praising the quality of the service and the extensive range of channels and packages on offer.

Community Involvement

Tata Sky participates in various community initiatives, including the Tata Trusts initiative for rural upliftment and the Tata Institute of Social Sciences. The company is committed to giving back to the community and making a positive impact on society.

Shipping and Costs

Tata Sky offers free shipping and installation for its products. However, the cost of the subscription packages can vary depending on the package selected, with some packages being more expensive than others.

Tatasky Recent User Reviews

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Reviewer Name: Caje Fernandes

Review Submission Date: 2023-01-25

Review Title: Worst service and uneducated…
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Review Description: Worst service and uneducated people working in customer service. We installed the box when we arrived from europe.the tecnician gave all his details and installed it. Next time we tried recharging it they say none of the discription match. We gave the agent all the correct information but idiot's say only 2 answers match .What the Heck box is in front of me I'm recharging it and just asking to change it to my phone number. They won't do it.uneducaters please take back your crapy box back and get back doing a better service.

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Reviewer Name: SEEPANA APPALANAIDU

Review Submission Date: 2023-01-23

Review Title: Tata sky customer service cnter number…
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Review Description: Tata sky customer service cnter number 9153.564.789.Tata sky customer service cnter number 9153.564.789.

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Reviewer Name: dayanand ayatti

Review Submission Date: 2023-01-20

Review Title: I had raised complaint against my set…
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Review Description: I had raised complaint against my set up box malfunctioning everytime they reply they will arrange technician, but till now technician have not attendended the problem for 1month after these all issues i changed my mind to go for airtel, its best and in time they provide technician thanks to airtel....

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Reviewer Name: Sarwan Kumar

Review Submission Date: 2023-01-19

Review Title: Tata sky Customer Care Number…
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Review Description: Tata sky Customer Care Number 9883.852.761 Related solve call now 9883,852,761, all types...Tata sky Customer Care Number 7866.964.620 Related solve call now 786.696.4620 all types...

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Reviewer Name: Mullainathan R

Review Submission Date: 2022-12-05

Review Title: +916383269742 good service
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Review Description: +916383269742 good service

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Reviewer Name: VINOD KUMAR

Review Submission Date: 2022-11-23

Review Title: Tata sky totally poor service and wrost…
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Review Description: Tata sky totally poor service and wrost company third class customer care service and distributors low classes

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Reviewer Name: Lakpa Bhutia

Review Submission Date: 2022-11-20

Review Title: My ID no 1275793410 I am unhappy with…
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Review Description: My ID no 1275793410 I am unhappy with this product I had complaint regarding no signal but no service came till date it's is running 96 hours 4 days going but no service....

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Reviewer Name: TOP STAR

Review Submission Date: 2022-11-14

Review Title: Tata sky Customer Care Number…
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Review Description: Tata sky Customer Care Number 7866.964.620 Related solve call now 786.696.4620 all types...Tata sky Customer Care Number 7866.964.620 Related solve call now 786.696.4620 all types...

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Reviewer Name: Jayasree

Review Submission Date: 2022-10-15

Review Title: TATA play technician installed an old…
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Review Description: TATA play technician installed an old set box and asking us yo pay 400/-. They are not ready to return our box as it is the system of tata play to take damage box from one place yo other customer with some repair. Not giving warranty card. Now account deactivated even after taking recharge amount. They are cheat.

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Reviewer Name: Mahadev Kshirsagar

Review Submission Date: 2022-09-04

Review Title: Tata sky Customer Care Number Related…
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Review Description: Tata sky Customer Care Number Related solve call now 7346.9941.02Tata sky Customer Care Number Related solve call now 7346.9941.02Tata sky Customer Care Number Related solve call now 7346.9941.02