Users Voice for Tchibo
0% users rated Poor
0% users rated Average
0% users rated Very Good
37% users rated Excellent
Rate Tchibo Coupons Store
| May 2022 | 5 | 5 | 5 | 5 | 5 | 5 |
|---|---|---|---|---|---|---|
| Jun 2022 | 5 | 5 | 5 | 4 | 5 | 5 |
| Jul 2022 | 5 | 1 | 4 | 5 | 1.3 | 4.1 |
| Aug 2022 | 5 | 1 | 4.8 | 3.7 | 1.3 | 4.4 |
| Mar 2023 | 2.5 | 1 | 3.9 | 2.4 | 1 | 4.4 |
| Line Chart for Rating of peer stores |
tchibo.de
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everyplate.com
pharmapacks.com
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priceline.com
Detailed Tchibo Review by Aisha Bachlani
Introduction
Tchibo.de is a German online retailer that specializes in coffee and coffee-related products, as well as fashion, household goods, and technology products. The company was founded in 1949 and has since expanded to over 30 countries. With over 40 product categories, Tchibo.de is a one-stop-shop for many consumers.Pros and Cons
Pros:- Large product selection – Tchibo.de offers a wide range of products for various lifestyles.
- High-quality products – the company prides itself on offering high-quality products at competitive prices.
- User-friendly website – Tchibo.de’s website is easy to navigate with clear categories and search filters.
- Weekly deals – the company offers weekly promotions and discounts on select products.
- Limited international shipping – Tchibo.de currently only ships to select European countries.
- No free shipping – Customers must pay for shipping costs, which can be expensive for larger items.
- Customer service availability – Some customers have reported difficulties reaching Tchibo.de’s customer service team.
User Experience
Tchibo.de offers a user-friendly website with clear navigation and easy-to-use search filters. The website is available in both German and English, making it accessible to a wider audience. Product categories are clearly defined, and products are accompanied by detailed descriptions and images.Pricing and Value for Money
Tchibo.de offers competitive pricing for high-quality products. While some products may be more expensive than competitors, they are often of better quality. Additionally, the company offers weekly deals on select products, providing good value for money.Alternatives
Alternatives to Tchibo.de include Amazon, Etsy, and Zalando. Amazon offers a wide range of products, while Etsy specializes in handmade and unique items. Zalando offers fashion and lifestyle products.Customer Service
Some customers have reported difficulties in reaching Tchibo.de’s customer service team, with long wait times and unresolved issues. However, others have had positive experiences with knowledgeable and helpful representatives.Product Quality and Selection
Tchibo.de offers a wide range of products of high quality. The company is known for its coffee products, but also offers fashion, household goods, and technology products. The website offers detailed product descriptions and images to help customers make informed decisions.Website Usability
Tchibo.de’s website is user-friendly, with clear navigation and easy-to-use search filters. The website is available in both German and English, making it accessible to a wider audience.Returns and Exchanges
Tchibo.de offers a 30-day return policy for most products. However, some customers have reported difficulties with the return process and delays in receiving refunds.Promotions and Discounts
Tchibo.de offers weekly promotions and discounts on select products. Customers can sign up for the company’s newsletter to receive updates on new products and promotions.Reputation
Tchibo.de has a good reputation for offering high-quality products at competitive prices. The company has been in business for over 70 years and has expanded to over 30 countries.Payment Options
Tchibo.de offers various payment options, including credit card, PayPal, and direct bank transfer.Loyalty Programs
Tchibo.de offers a loyalty program where customers can earn points for purchases and redeem them for discounts on future purchases.Customer Reviews
Customer reviews on Tchibo.de’s website are generally positive, with customers praising the quality of products and the user-friendly website. However, some customers have reported issues with customer service and shipping costs.Community Involvement
Tchibo.de is committed to sustainability and ethical sourcing, with a focus on fair trade and organic farming. The company also supports various social and environmental initiatives.Shipping and Costs
Tchibo.de offers shipping to select European countries. Shipping costs vary depending on the size and weight of the product, and can be expensive for larger items.Tchibo Recent User Reviews
Duration
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Reviewer Name: Stephen Buchsbaum
Review Submission Date: 2022-08-16
Review Title: Have a Tchibo Bean to Brew that stopped…
Review Submission Date: 2022-08-16
Review Title: Have a Tchibo Bean to Brew that stopped…
Review Description: Have a Tchibo Bean to Brew that stopped working. No customer service, their number on their website doesn't work and no response from the emails I sent. DO NOT BUY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Reviewer Name: Attila Sashegyi
Review Submission Date: 2022-08-10
Review Title: I received an expired product
Review Submission Date: 2022-08-10
Review Title: I received an expired product
Review Description: I ordered a large quantity (240 pcs) of coffee capsules, but I received an expired product. There were 3 months left from the best before date.
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Reviewer Name: Mariko
Review Submission Date: 2022-07-16
Review Title: Misleading package.
Review Submission Date: 2022-07-16
Review Title: Misleading package.
Review Description: I bought at Kaufland 2 pairs of blue socks 6+euro. I open them at home at what an awful surprise, the 2nd pair are white. I hate white and beige socks. Nowhere at the package is to be seen that there are 2 colors. The white ones were hidden in a compartment that was part of the paper package. Misleading package, I would never buy them at 1st place if I knew there are white socks in it.
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Reviewer Name: Pedro
Review Submission Date: 2022-05-10
Review Title: Steal ideas of small companies
Review Submission Date: 2022-05-10
Review Title: Steal ideas of small companies
Review Description: If you support small businesses, do not support Tchibo. They blatantly steal product designs and create knock offs, thus limiting sales from smaller companies that created the product initially.
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Reviewer Name: Christina
Review Submission Date: 2021-11-06
Review Title: Most terrible services and delivery
Review Submission Date: 2021-11-06
Review Title: Most terrible services and delivery
Review Description: For the 3rd time in a row I have had a bad online shopping experiences with Tchibo. Again the lingerie was sent in the dirty and in the open box. It took ages to deliver my package. I sent it back and from now on this shop does not exists for me. Bag quality products, Ugly services, Terrible attitude and VERY bad delivery! Beware before you order something on tchibo.de
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Reviewer Name: Chris White
Review Submission Date: 2021-07-31
Review Title: Coffee only
Review Submission Date: 2021-07-31
Review Title: Coffee only
Review Description: - I didn’t use my Tchibo SIM card for over a year. When I needed to use it again I discovered it had been cancelled. Customer service are doubtful that they can do anything and advise that I buy a new card and start from scratch. Credit lost ? - My internet radio from Tchibo lasted less than 2 years and, even when new, was never very good.- Tchibo coffee is ok, but I wouldn’t recommend them for anything else.
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Reviewer Name: Kory Leistico
Review Submission Date: 2021-06-10
Review Title: Great coffee at a good price and…
Review Submission Date: 2021-06-10
Review Title: Great coffee at a good price and…
Review Description: Great coffee at a good price and outstanding service. Ordered coffee online and received it the next day. Can't beat that. Coffee is excellent!! Keep up the outstanding work
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Reviewer Name: Aleksandra Guneydas
Review Submission Date: 2021-03-12
Review Title: I love their products
Review Submission Date: 2021-03-12
Review Title: I love their products
Review Description: I love their products, and now for the first time I ordered online, the package was supposed to arrive tomorrow but I was pleasantly surprised because the package arrived the day before. I've read a lot of comments about bad deliveries so I'm surprised, but I believe it's not up to Tchibo but up to delivery. Only two days passed from my online order to delivery.
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Reviewer Name: Gozen
Review Submission Date: 2021-02-11
Review Title: Tchibo online store changed the paid…
Review Submission Date: 2021-02-11
Review Title: Tchibo online store changed the paid…
Review Description: Tchibo online store changed the paid amount and credited amounts and claimed new open bills. If I have not been a careful buyer, I would have paid extra amount including reminder fees. I believe they are trying to benefit from people's lack of time. It is very dishonest to play with numbers and send bills again to customers. I am truly disappointed and shocked how openly they can cheat customers.
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Reviewer Name: Ahmed
Review Submission Date: 2021-01-10
Review Title: Bad delivery experience
Review Submission Date: 2021-01-10
Review Title: Bad delivery experience
Review Description: They shipped the order directly to the post office while I am at home, they didn't even try to attempt delivery.This means that I have to stand in line during the pandemic to claim it.Also, the account I created on their website doesn't work.
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