Users Voice for Tech21

25% users rated Terrible
5% users rated Poor
2% users rated Average
4% users rated Very Good
64% users rated Excellent
Pie Chart Review Representation for Tech21
Tech21 Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 19 Sep 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1.4 5 1 1 5
Dec 2022 3.3 5 5 5 5 1.8
Jan 2023 5 1.4 5 4.9 1 5
Feb 2023 3.7 1.3 5 3 5 3.4
Mar 2023 3.9 5 5 5 5 3.1
Line Chart for Rating of peer stores

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Detailed Tech21 Review by

Introduction:

Tech21.com is a well-known website that sells phone cases and other accessories for various mobile brands. Its website offers a user-friendly and well-organized platform for finding and purchasing high-quality products at affordable prices. Tech21.com has been in operation since 2005 and has established a reputation for providing innovative phone cases for customers around the world.

Pros and Cons:

Pros: Tech21.com offers quality phone cases that provide protection to devices. The website is user-friendly and easy to navigate while providing a variety of options for different phone models. Moreover, Tech21.com provides free shipping for orders over $30. Cons: Tech21.com does not have a wide selection of products outside of phone cases, and certain products may be out of stock from time to time. Additionally, shipping can take a few weeks depending on the region.

User Experience:

The platform is user-friendly and allows buyers to easily select the phone model they require a case for. The site is optimized for mobile and has fast loading times, thus, providing a seamless user experience.

Pricing and Value for Money:

Tech21.com is affordable, and the phone cases available on the website are of high quality. Although Tech21.com's prices may be slightly higher than those of other phone case retailers, the quality of the products offered make the cost worth it.

Alternatives:

Other phone case sellers include OtterBox and Caseology. However, Tech21.com provides a far-reaching range of products that satisfy the need of the majority customers who require phone cases.

Customer Service:

Tech21.com offers excellent customer service. The company is quick in responding to customer inquiries and claims.

Product Quality and Selection:

Tech21.com offers high-quality phone cases for various phone brands. The cases are designed to provide adequate protection while maintaining the phone's sleek design. However, Tech21.com does not offer a large selection of products besides phone cases.

Website Usability:

Tech21.com has a user-friendly and well-organized website. The website is intuitive and easy to use, making finding the desired case a breeze.

Returns and Exchanges:

Tech21.com offers a comprehensive return and exchange policy for any case that does not meet the customer's expectations.

Promotions and Discounts:

Tech21.com offers promotions and discounts from time to time. This allows customers to purchase premium cases at affordable prices.

Reputation:

Tech21.com has earned a good reputation for providing high-quality phone cases that provide adequate protection. The customer reviews shared on the website and various social media platforms are largely positive, further enhancing the company's reputation.

Payment Options:

Tech21.com offers several payment options for convenience, including PayPal, Visa, and Mastercard.

Loyalty Programs:

Tech21.com does not offer any loyalty programs or rewards for frequent customers.

Customer Reviews:

Customer reviews on Tech21.com are mostly positive. Customers often praise the cases for their durability and protection, as well as the speed of shipping and delivery.

Community Involvement:

Tech21.com does not appear to have any community involvement initiatives.

Shipping and Costs:

Tech21.com offers free shipping for orders over $30. However, delivery can take a few weeks depending on the region. The cost of shipping is relatively inexpensive for orders under $30. In conclusion, Tech21.com offers quality phone cases that offer ample protection for most phone models. The pricing is reasonable and the website is user-friendly, making it easy for customers to find and purchase the right case for their device. With high-quality products and excellent customer service, Tech21.com is a great choice for people in need of phone cases.

Tech21 Recent User Reviews

User Rating

5 stars

65

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Reviewer Name: Tim

Review Submission Date: 2023-02-03

Review Title: Product works well and fits great
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Review Description: Product works well and fits great. I dropped my phone on the concrete sidewalk picked it up with no scratches or breaks.

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Reviewer Name: Karen Ploint

Review Submission Date: 2023-02-02

Review Title: Product return
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Review Description: I needed to make a return but they were changing their systems and could not accommodate me. They refunded my money without a return after about 2 weeks.

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Reviewer Name: MELIDA MELISE

Review Submission Date: 2023-02-02

Review Title: I was excited to receive the phone…
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Review Description: I was excited to receive the phone covers but they did not fit. Very disappointed, your customer service quickly replied to me when I reached out for help and reimbursed me back. I appreciate the good customer service. Thanks!

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Reviewer Name: Chad Graeber

Review Submission Date: 2023-02-02

Review Title: Quick service
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Review Description: Quick service, beautiful Art design for my iPhone 14 Pro Max! Protects phone perfectly always!!

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Reviewer Name: Donald

Review Submission Date: 2023-02-02

Review Title: I have been using your product for…
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Review Description: I have been using your product for years. It is saved every device I have ever owned. My family also uses your product for any cell phone they own.

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Reviewer Name: Darren

Review Submission Date: 2023-02-02

Review Title: Great cover and outstanding service
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Review Description: Great cover and outstanding service, ordered at lunch received the next day

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Reviewer Name: Terri

Review Submission Date: 2023-02-02

Review Title: Your company was highly recommended
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Review Description: Your company was highly recommended. It was easy to place my order. Item was received on time and just as described.

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Reviewer Name: Ibrahim

Review Submission Date: 2023-02-02

Review Title: Durability and rugged
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Review Description: The package arrived in a neat condition and it fit my brothers phone perfectly.

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Reviewer Name: Oliver Edwards

Review Submission Date: 2023-02-02

Review Title: Case is broken ~ 1 month after…
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Review Description: Case is broken ~ 1 month after purchase. Still works but cannot be closed properly (it’s a flip case).

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Reviewer Name: Todd G

Review Submission Date: 2023-02-01

Review Title: Great service and great product
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Review Description: Great service and great product. These cases really protect the phone much better than others. Also, great color selection available.

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