Users Voice for Techinthebasket

34% users rated Terrible
2% users rated Poor
2% users rated Average
5% users rated Very Good
57% users rated Excellent
Pie Chart Review Representation for Techinthebasket
Techinthebasket Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 21 Oct 2019

Last updated by on 07 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Nov 2022 5 4 2.8 1 4.1 5
Dec 2022 3.4 5 5 5 5 4.4
Jan 2023 5 2.6 3.4 1.5 3 5
Feb 2023 3.7 5 5 5 5 5
Mar 2023 2.8 5 5 5 5 5
Line Chart for Rating of peer stores

techinthebasket.com

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fragrancex.com

paypal.com

eneba.com

tecobuy.com

Detailed Techinthebasket Review by

Introduction

Techinthebasket.com is an online retailer that specializes in the latest technology gadgets, accessories, and electronics. They offer a vast range of products, including smartphones, tablets, laptops, cameras, gaming consoles, headphones, and more. The website prides itself on its competitive pricing, fast and reliable delivery, and exceptional customer service.

Pros and Cons

Pros:
  • Wide range of products at competitive prices
  • Fast and reliable delivery options
  • Competent customer service team
  • Easy-to-navigate website with clear product descriptions and images
Cons:
  • Some products may not be available in certain regions
  • No option for in-store pickup or free shipping
  • Limited payment options compared to other online retailers

User Experience

Techinthebasket.com has a user-friendly interface that allows users to browse and purchase products easily. Product listings are well-organized, and product pages are informative and include clear images and descriptions. The website's search function is efficient and brings up relevant results quickly.

Pricing and Value for Money

Techinthebasket.com offers competitive prices on most products, and users can often find deals and promotions that offer even more value for their money. However, some products may be cheaper or more expensive compared to other online retailers, so it's always best to shop around before making a purchase.

Alternatives

Some popular alternatives to Techinthebasket.com include Amazon, Best Buy, and Newegg. These retailers often offer larger product selections and more payment options but may have higher prices on some products.

Customer Service

Techinthebasket.com has a competent customer service team that is available to assist customers with any issues or inquiries. Users can contact customer service via email, phone, and live chat. The website also includes an extensive FAQ section that can help answer common questions.

Product Quality and Selection

Techinthebasket.com offers a vast range of quality products from reputable brands. However, some less-known brands may be available that customers may not be familiar with. The website's product selection is updated regularly to include the latest technology products.

Website Usability

The website is easy to navigate, and users can quickly find the products they're looking for. The website's layout is clean and uncluttered, which makes for an excellent user experience.

Returns and Exchanges

Customers can return or exchange products within 14 days of receiving them, provided that they are in their original packaging and unused condition. The website's return policy is clear and concise, making it easy for users to understand.

Promotions and Discounts

Techinthebasket.com offers regular promotions and discounts on products, which can save users money. Customers can sign up for the website's newsletter to receive exclusive offers and updates on promotions.

Reputation

Techinthebasket.com has a positive reputation among customers for its competitive pricing, fast delivery, and reliable customer service. The website has also garnered positive reviews on websites such as Trustpilot.

Payment Options

Techinthebasket.com accepts payment through credit card, PayPal, and bank transfer. However, compared to other online retailers, the payment options may be limited.

Loyalty Programs

Currently, Techinthebasket.com does not offer any loyalty programs for customers.

Customer Reviews

The website includes customer reviews for each product, allowing users to make informed decisions before purchasing a product. Reviews are moderated to ensure that they are genuine and not fake.

Community Involvement

Techinthebasket.com is involved in the community by donating to various charities and organizations.

Shipping and Costs

Techinthebasket.com offers various shipping options, including standard and express shipping. Shipping costs vary depending on the product and shipping options selected. Customers can calculate shipping costs at checkout.

Techinthebasket Recent User Reviews

User Rating

5 stars

121

4 stars

22

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Reviewer Name: Anonymous

Review Submission Date: 2022-02-03

Review Title: Scam site. DO NOT USE.
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Review Description: Scam site. DO NOT USE. They set up two fake deliveries stating no-one was home, when there was on both occasions. DPD, the delivery company is impossible to reach after the first phone call. Techinthebasket do not respond to emails. They sent one email stating my funds would be refunded. That was a month ago. Complete sham site. DO NO USE. You have been warned.

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Reviewer Name: Rob Whiteley

Review Submission Date: 2023-02-02

Review Title: Took a chance and glad I did
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Review Description: After reading the reviews and knowing people are quicker to write bad news over good I still though I would buy from them. I bought AirPod pro 2 but was worried after all the fakes on the e-bay. I paid £60 less and then sat for a week to worry if anything would come. 7 days later Royal Mail get in touch to say they have my parcel. Today, the next day they are here. Fully working real Air pods 2… fantastic, guess I’m a lucky one…

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Reviewer Name: Will corcoran

Review Submission Date: 2023-02-02

Review Title: Great Price and Service OK
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Review Description: Communication was lacking after I ordered the I Pad, but within 2 weeks the I Pad arrived. Ony same issue was it had a European charger, but I Pad was still £60 cheaper than anywhere on line.

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Reviewer Name: Jason Tsui

Review Submission Date: 2023-02-01

Review Title: Delivered on time
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Review Description: Order placed on Jan 24, received the item on 1 Feb.Don't trust the royal mail delivery status..

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Reviewer Name: james brockingtoon

Review Submission Date: 2023-02-01

Review Title: Did exactly what they said they would …
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Review Description: Did exactly what they said they would which these days is a very rare thing and saved me a lot of money

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Reviewer Name: Milena

Review Submission Date: 2023-01-31

Review Title: £?550 lost
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Review Description: I bought a phone that stopped working 6 days later. The company took 4 weeks to answer me. I sent the phone back with the promise of a refund. After 5 months I am still waiting. They just stopped answering my emails. £?550 lost

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Reviewer Name: WalkerSport Ferrari Racing

Review Submission Date: 2023-01-31

Review Title: Wrong charger, terrible customer service
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Review Description: Item arrived, incorrect charger and adaptor supplied, I wrote to them requesting the correct one, a week later they respond with a picture of a charger and no solution, ordered the correct charger from Amazon which cost nearly £40 which was the saving on buying from this company over a genuine UK based one, looks like a UK front for a Chinese outfit. Avoid, I will not use them again.

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Reviewer Name: Stuart Furber

Review Submission Date: 2023-01-28

Review Title: Awful company, terrible service, DO NOT USE!!!
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Review Description: Wish I'd read these reviews before purchasing from them... very similar experience... Ordered iPad and paid for speedy delivery due before Christmas, didn't arrive until the 29th Dec. Raised a return and processed using their returns service, item has now been back with them for over 16 days and their customer service has stopped responding to me with no sign of a credit. I've now raised with my credit card provider.

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Reviewer Name: Lesley Bull

Review Submission Date: 2023-01-27

Review Title: Pleased with the service
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Review Description: I ordered an iPad from this company, and was pleased with the service, I noticed the delivery address was in complete and emailed them to ask for it to be amended, this was done straight away and very efficiently. I received the parcel from Royal Mail a while later and am pleased with the product, price and service.

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Reviewer Name: Marc Miron

Review Submission Date: 2023-01-26

Review Title: WRONG WARRANTY
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Review Description: Hi, I made the order #ORD100203513. I received the product (AirPods pro 2nd generation) but it seems that the warranty date is wrong at Apple. The end of warranty date shown is 27th of November 2023 (when it should be January 2024 as I just bought them). Apple said that the seller has registered the products at that time. I am worried these are refurbished and not brand new…. Or what other explanation can it be??