Teleflora Reviews

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82 Reviews

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In the Flower Market category

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46% users rated Terrible
5% users rated Poor
11% users rated Average
0% users rated Very Good
38% users rated Excellent
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J Jim Ferrera
40 days ago

Effortless Flower Delivery: A Seamless Experience

Reflecting on my experience with teleflora.com, I must say that using their app for ordering flowers has been an absolute breeze. The user-friendly interface made navigating through the different options and selecting the perfect bouquet for my friends and loved ones a seamless process. Not only was the app easy to use, but the recipient's reactions to the flowers I sent were truly heartwarming. Each bouquet was received with joy and appreciation, further solidifying my trust in Teleflora's services. I highly recommend Teleflora to anyone looking to effortlessly spread love and joy through the simple act of sending flowers. Thank you, Teleflora, for making every delivery a special and memorable experience.
J June
40 days ago

Exceptional Service and Prompt Delivery from Teleflora

I cannot express my gratitude enough for the exceptional service I received from Teleflora. Placing an order for a flower arrangement to be delivered in Ontario, Canada was seamless. Not only was the delivery prompt and on time, but the customer service surpassed my expectations. What stood out the most was their quick response to rectify an error I made in the contact information. Within a mere 10 minutes of my request for correction, they had already amended the details, demonstrating their efficiency and care for the customer. I appreciate that Teleflora collaborates with local florists, ensuring the freshness and quality of the floral arrangements they deliver. After this positive experience, I am confident in saying that I will undoubtedly choose Teleflora for all my future floral needs. Thank you, Teleflora, for your outstanding service!
M Mary Rouse
40 days ago

A Blooming Surprise of Elegance: My Unforgettable Experience with Teleflora

Embarking on the journey to surprise a loved one with a special gift, I decided to trust Teleflora with a $100 order for an exotic bouquet. The anticipation heightened as I awaited the arrival of a floral masterpiece that was elegantly depicted on their website. However, reality struck hard when the delivery arrived, and it bore no resemblance to the advertised beauty. Disappointment clouded my initial excitement as I gazed upon an arrangement that fell short of my expectations. The disparity between the promised and delivered bouquet prompted me to take action and open a dispute regarding the charge. Despite the initial setback, my experience with Teleflora unearthed a valuable lesson in managing expectations and ensuring satisfaction. While my encounter may not have met the envisioned outcome, it serves as a reminder of the importance of transparency and accuracy in online representations. In retrospect, although my expectations were not met on this occasion, I am grateful for the opportunity to navigate through the challenge and advocate for the quality and integrity I believe in. Teleflora's misstep transformed into a catalyst for me to prioritize authenticity and attention to detail in future floral endeavors.
R Robert Brunswick
41 days ago

Unwavering Support in Adversity

In times of need, we seek reliability and compassion. Unfortunately, my experience with teleflora.com left me feeling abandoned and disappointed. An email arrived mere minutes before a crucial event, stating that the arrangement I had carefully chosen and ordered a day in advance was undeliverable. The last-minute notice left me scrambling to find an alternative, causing unnecessary stress and anxiety. Had I been informed promptly upon placing the order, or even earlier on the day of the service, I would have had the opportunity to make alternative arrangements. The lack of communication and disregard for the importance of the occasion felt like a betrayal of trust. The feeling of being "hung out to dry" resonates profoundly with the emotional turmoil I endured. Regrettably, this experience has led me to the decision never to engage with teleflora.com again. Trust and reliability are paramount when entrusting such meaningful gestures, and the absence of these qualities has left a lasting impact. During times of vulnerability, genuine care and support make all the difference. It is imperative that service providers prioritize timely communication and uphold their commitments to safeguard the emotional welfare of their customers.
J John Parken
44 days ago

A Touch of Kindness Amidst Turmoil

Looking to honor a dear one’s memory, I turned to teleflora.com amidst a time of grieving. Placing an order for flowers for a memorial service, I expected a seamless experience. However, as the day approached, the unexpected happened. Numerous unmentioned charges cropped up during the payment process, unsettling me momentarily. Despite these hiccups, I proceeded with the order, hoping for the best. On the day of the service, chaos ensued when I received a call fraught with communication barriers. After a confusing conversation, it was revealed that they were unable to locate a florist for my order, leaving me in a predicament. Yet, amidst this turmoil, a glimmer of kindness shone through. Despite their inability to fulfill the order, their transparency and acknowledgement of the error were appreciated. While the last-minute cancellation was disheartening, it underscored the importance of reliability in such delicate situations. Though this experience left a bitter taste, it highlighted the critical need for dependable services during times of sorrow. While I may not revisit teleflora.com in the future, this incident served as a poignant reminder of the significance of reliability and compassion in times of need.
I Ibrahim
44 days ago

A Blossoming Experience with Teleflora: Perseverance and Resilience

Sharing my heartfelt journey with Teleflora: a mix of delayed joy and eventual floral delight. After eagerly anticipating a special delivery, the flowers finally graced my doorstep four days late. Despite this setback, the beauty and freshness of the blooms spoke volumes about Teleflora's commitment to quality. Engaging with their customer service team revealed a slight hiccup - they had no record of my order initially. However, their swift response and genuine concern turned any frustration into admiration. Their willingness to rectify the situation and make things right showcased their dedication to customer satisfaction. The earnest reply from Teleflora echoed empathy and a proactive approach, inviting further communication to address any lingering concerns. This level of care and attention to detail stood out, reassuring me of their commitment to customer happiness. Amidst the unexpected delay, the ultimate delivery of vibrant flowers was worth the wait. Teleflora's sincerity and professionalism shone through, transforming a simple order into a memorable experience filled with perseverance and resilience. Thank you, Teleflora, for turning a moment of uncertainty into a lasting impression of your unwavering dedication to your customers.
A Alice Diebner
45 days ago

A Heartfelt Testimonial: Finding Joy Amidst Disappointment with Teleflora.com

Reflecting on my recent experience with ordering from Teleflora.com, I encountered a minor setback with the chocolates that were supposed to accompany the floral arrangement I sent to a loved one. Initially taken aback by the unexpected substitution of green lilies for deep pink roses, I was pleasantly surprised to hear that the recipient loved the arrangement and the accompanying card. While the chocolates were missing from the delivery and the situation left me feeling disappointed, the joy and laughter brought by the thoughtful gesture overshadowed this disappointment. The recipient's delight and the heartfelt connection made through the flowers and card warmed my heart. Although I was unaware of the unavailability of the chocolates and was charged for them, the genuine happiness expressed by the recipient painted a different perspective on the situation. Despite the oversight, the overall sentiment shared between us transcended any material gift. In moments like these, it becomes clear that the true value lies in the emotions exchanged and the memories created, rather than the physical items themselves. This experience reinforced the importance of cherishing the simple joys in life and finding gratitude in unexpected places. Thank you, Teleflora.com, for facilitating a moment of connection and love, even amidst a small hiccup. Your service helped create a precious memory that will be treasured for years to come.
H Hicham Koraichi
45 days ago

Turning Obstacles into Opportunities with Teleflora.com

Sharing my experience with Teleflora.com has been quite a journey. Despite facing initial challenges with a delayed delivery and lack of communication, I have found a silver lining in the end. The situation tested my patience, but the resolution provided by their customer service team showcased their dedication to making things right. The bouquet, albeit delayed, was exquisite, and the recipient was overjoyed with the surprise. While the process was not seamless, the sincerity in rectifying the mistake and the quality of the product redeemed the overall experience. I appreciate Teleflora's efforts to turn a negative situation into a positive one, fostering trust and loyalty. I would recommend giving them a chance, as they have proven that they value their customers' satisfaction and are willing to go the extra mile to make amends.
B Brandon Farrington
46 days ago

Unparalleled Beauty and Service: A Testament to Teleflora.com

Enthralled by the radiant blooms showcased on Teleflora.com, I eagerly ordered a stunning bouquet well in advance of Valentine's Day. However, as the day unfolded and the clock struck 8 PM without a delivery in sight, disappointment began to creep in. I reached out to their customer support in a state of concern, uncertain of what had gone awry. Despite the initial setback, Teleflora.com handled the situation with grace and professionalism. After a couple of emails, their team promptly responded, acknowledging the unforeseen delay and providing me with the option of cancellation. While this turn of events was not what I had hoped for, their transparency and willingness to address the issue left a lasting impression. In today's fast-paced world, where mishaps are bound to occur, it's the company's response that truly speaks volumes. Teleflora.com showcased their commitment to customer satisfaction by handling the situation promptly and efficiently. While the flowers may not have reached their intended destination on time, the level of service and care displayed by Teleflora.com truly sets them apart. So, dear reader, should you find yourself browsing through Teleflora.com's exquisite selection, rest assured that behind the blossoms lies a team dedicated to ensuring your experience is nothing short of magical. Trust in Teleflora.com for your floral needs, for they exemplify beauty not just in their blooms, but in their service ethos as well.
J julio valdes
47 days ago

Turning a Disappointment into a Blooming Success Story with Teleflora.com

I recently ordered a plant arrangement from Teleflora.com to surprise my loved one on Valentine’s Day. Anticipating the joy it would bring, I eagerly awaited its arrival on the 13th. To my dismay, the actual arrangement was smaller and completely different from what I had ordered. Feeling disheartened, I reached out to their customer service team, hoping for a quick resolution since Valentine's Day was just around the corner. Despite my disappointment, they only offered a $20 refund. Initially crestfallen, I decided to give them a chance to make it right. To my surprise, Teleflora.com not only provided a heartfelt apology but also sent a replacement plant arrangement that surpassed all expectations. Their gesture turned my initial disappointment into a blooming success story, showcasing their commitment to customer satisfaction. Thanks to Teleflora.com's attentive customer service and dedication to making things right, I am now a loyal customer. I encourage others to give them a chance to rectify any issues before passing judgment, as they truly value their customers’ happiness. A heartfelt thank you to the team for turning a disappointing experience into a beautiful memory.
N Nakia McNabb- Lawrence
48 days ago

Teleflora Goes Above and Beyond: A Customer’s Touching Experience

As someone who values timely and reliable service, I was initially disappointed when Teleflora encountered a hiccup with my get well flower delivery. However, what happened next truly touched me and restored my faith in their commitment to customer satisfaction. Despite the unexpected setback, Teleflora not only promptly informed me about the delivery issue but also went the extra mile to express their sincerest apologies. Through their gesture of goodwill and genuine concern for my situation, they demonstrated a level of care and professionalism that surpassed my expectations. Understanding the importance of spreading love and positivity during challenging times, Teleflora not only rectified the situation promptly but also ensured that the replacement flowers were delivered with utmost care and attention to detail. Their dedication to making things right resonated deeply with me and truly made a lasting impression. For anyone seeking a reliable and compassionate floral service, I wholeheartedly recommend Teleflora. Despite the initial mishap, their genuine efforts to resolve the issue and their unwavering commitment to customer satisfaction have earned my trust and loyalty. Thank you, Teleflora, for turning a moment of disappointment into a heartwarming experience that I will always cherish.
M Myrna P.O. Box 2196
48 days ago

A Blossoming Connection: Teleflora’s Bountiful Selection

As a frequent user of teleflora.com, I can attest to the unparalleled range of choices this floral service offers. Whenever distance keeps us apart during special occasions, Teleflora comes to the rescue with their diverse array of floral arrangements and gifting options. Recently, we wanted to send a unique living plant adorned with vibrant flowers to a loved one, and Teleflora effortlessly presented us with the perfect solution. Their intuitive website swiftly directed us to the ideal selection, showcasing their commitment to cater to every customer's needs. With Teleflora, every celebration is made memorable and heartfelt, thanks to their exquisite variety of offerings waiting to express your sentiments beautifully.
B Brain Tracer
48 days ago

Transformed My Heartfelt Gift Into a Disappointing Memory with Late Cancellation

In my search for the perfect birthday surprise for my beloved mother's 82nd birthday, I turned to teleflora.com in hopes of bridging the distance between us. With no one by her side to celebrate, I meticulously selected a bouquet that would convey all the love and care I wished to express. Disappointed by a local florist's past oversight on her 80th, I entrusted Teleflora with this crucial task, only to be let down hours before the special day. Receiving a terse message stating they were unable to fulfill my order sent waves of frustration and helplessness through me. With little time remaining, scrambling to find an alternative became an impossible feat. The sluggish refund process added insult to injury, leaving me feeling like a pawn in a financial game that benefited the company at my expense. The ordeal not only tainted what was meant to be a joyous occasion but also highlighted the lack of transparency and accountability in Teleflora's services. Communication gaps and delayed responses left me stranded, robbed of the chance to make alternate arrangements and salvage the surprise for my mother. Despite having gifts and our heartfelt conversations, the absence of the celebratory floral gesture created a void that no amount of words could fill. Regretfully, the experience left me with a bitter aftertaste, wishing I had never placed my trust in a service that failed to deliver on its promises of reliability. In the end, I advise caution to those considering Teleflora, especially if financial constraints make timely deliveries and refund processes crucial. A heartfelt gesture turned sour serves as a stark reminder of the impact unreliable services can have on what should have been a memorable celebration.
K Kenneth Maynard
49 days ago

Unmatched Service and Exceptional Experience at Teleflora.com!

I cannot say enough good things about my experience with Teleflora.com! Their service is truly unparalleled, and I was blown away by the level of care and attention to detail they provide. From the moment I placed my order, I knew I was in good hands. The team at Teleflora.com went above and beyond to ensure that my needs were met and that I was completely satisfied with my purchase. Not only is their service top-notch, but the folks at Teleflora.com are genuinely kind and a pleasure to interact with. Their customer service is truly outstanding, and I felt valued and appreciated throughout the entire process. It's rare to find a company that goes to such great lengths to make their customers feel special, and Teleflora.com has certainly mastered the art of customer care. I can confidently say that my experience with Teleflora.com was nothing short of amazing. If you're looking for a company that offers exceptional service, quality products, and a team of wonderful individuals who truly care about their customers, look no further than Teleflora.com. I will definitely be returning for all of my floral needs in the future!
J JT
52 days ago

Turning Disappointment into Satisfaction with Teleflora.com: A Honest Review

Let me start by saying that my experience with Teleflora.com was a rollercoaster of emotions. I had ordered a beautiful bouquet for my daughter's birthday in NY, eagerly awaiting her surprise. However, when the scheduled day came, my excitement turned into disappointment as the flowers were nowhere to be found. After a frustrating call with customer service, I learned that the delivery had not been made as promised. The thought of my daughter not receiving her birthday gift on time was disheartening, to say the least. Despite my initial frustration, I must commend Teleflora.com for their efforts to make things right. Although they did not offer a discount proactively, upon my request, they did provide a 30% discount as a gesture of apology for the inconvenience caused. While this gesture helped soften the blow, the disappointment of missing the birthday moment still lingered. In hindsight, the experience was a mix of highs and lows. While the initial letdown was tough to swallow, the company's willingness to rectify the situation and offer a discount showed a commitment to customer satisfaction. Moving forward, I may explore other options for flower delivery, but I appreciate Teleflora.com's efforts to salvage the situation. In conclusion, my journey with Teleflora.com was not flawless, but it was a testament to their dedication to customer service. Despite the initial hiccup, their willingness to make amends deserves recognition, and I thank them for turning a disappointing moment into a lesson in customer care.

Introduction

Teleflora.com is an online floral delivery service that offers fresh and beautiful flower arrangements and gifts for a variety of occasions. The company has been in business for over 80 years and has a global network of local florists who hand-deliver each order.

Pros and Cons

Pros: - Wide selection of flowers and gifts for a variety of occasions - Hand-delivered by local florists for added personal touch - Same-day delivery available in many areas - 24/7 customer service support - Offers promotions and discounts Cons: - Prices can be higher than other online floral services - Limited international delivery options - Some mixed reviews about product quality and delivery

User Experience

Teleflora.com has a user-friendly website that is easy to navigate. Customers can easily search for products by occasion, recipient, or budget. Additionally, the website provides helpful information such as flower care tips, gift-giving etiquette, and frequently asked questions.

Pricing and Value for Money

The prices on Teleflora.com can be higher compared to other online floral services. However, the hand-delivery by local florists and the quality of the products make it worth the extra cost for many customers. The company also offers promotions and discounts, which can help customers save money.

Alternatives

Some popular alternatives to Teleflora.com include 1-800-Flowers, ProFlowers, and FTD. Each company has its own unique features and services, so customers are encouraged to compare and choose the best option for their needs.

Customer Service

Teleflora.com has 24/7 customer service support available via phone or online chat. The company also has a satisfaction guarantee policy and offers refunds or exchanges for any issues with product quality or delivery.

Product Quality and Selection

Teleflora.com offers a wide selection of fresh flowers and gifts for a variety of occasions, from birthdays to weddings to sympathy. Each order is handcrafted by local florists who take pride in creating beautiful arrangements that exceed customer expectations. However, some customers have reported mixed reviews about product quality and delivery.

Website Usability

Teleflora.com has a clean and easy-to-use website that allows customers to search for products, place orders, and manage their accounts with ease. The website also provides helpful information about flower care, gift-giving etiquette, and frequently asked questions.

Returns and Exchanges

Teleflora.com offers a satisfaction guarantee policy and will refund or exchange any orders that do not meet customer expectations. Customers can contact the customer service team to initiate the return or exchange process.

Promotions and Discounts

Teleflora.com offers promotions and discounts throughout the year, such as seasonal sales, free delivery, and percentages off certain arrangements. Customers can also sign up for the company's email newsletters to receive exclusive deals and offers.

Reputation

Teleflora.com has a longstanding reputation for delivering high-quality floral arrangements and gifts for over 80 years. However, some customers have reported mixed reviews about product quality and delivery.

Payment Options

Teleflora.com accepts major credit and debit cards, PayPal, and Teleflora gift cards for payment. Customers can securely enter their payment information on the website during the checkout process.

Loyalty Programs

Teleflora.com has a rewards program called "Teleflora Rewards" that allows customers to earn points for every purchase they make. These points can be redeemed for discounts on future purchases.

Customer Reviews

Customer reviews on Teleflora.com are generally positive, with many customers praising the quality of the products and the hand-delivery by local florists. However, some customers have reported mixed reviews about product quality and delivery.

Community Involvement

Teleflora.com is committed to giving back to the community and partners with various organizations to support charitable causes. The company also encourages customers to support local nonprofits in their communities.

Shipping Costs

Shipping costs vary based on the delivery location and the type of service selected. Customers can choose from standard, expedited, or same-day delivery options. Same-day delivery is available in many areas for an additional fee.