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0% users rated Average
10% users rated Very Good
70% users rated Excellent
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Review article published on: 14 Oct 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 4.2 5 3.6 5 4.9
Jul 2022 5 4.4 4.4 3.2 4.5 4.5
Aug 2022 5 4.2 2.8 3 4.3 4.3
Mar 2023 3.9 4.5 4.5 3.7 4.8 4.8
Line Chart for Rating of peer stores

telescope.com

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greenmangaming.com

rakuten.com

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jomashop.com

Detailed Telescope Review by

Introduction:

Telescope.com is a popular online marketplace that offers a wide range of telescopes and related accessories. The website has been around for several years and has earned a reputation for being a reliable and knowledgeable source for all things astronomy. The site features products from some of the top brands in the industry and caters to both beginners and experienced stargazers.

Pros and Cons:

Pros:
  • Offers a wide range of telescopes and accessories from top brands
  • Provides detailed product information and reviews to help customers make informed purchases
  • Provides excellent customer service with knowledgeable representatives
  • Offers a 30-day return policy for most items
  • Provides free shipping on select products
Cons:
  • Some items may be priced higher compared to other online retailers
  • Some customers have reported long wait times for orders to be shipped
  • Product availability may be limited for some items

User Experience:

Telescope.com has a user-friendly website that is easy to navigate. Customers can search for products by category or brand, and can also use the search bar to find specific items. The website also features detailed product descriptions and images, as well as user reviews to help guide purchasing decisions.

Pricing and Value for Money:

Telescope.com offers competitive pricing on most items, although some products may be priced higher compared to other online retailers. However, the site provides excellent value for money with its high-quality products and knowledgeable customer service.

Alternatives:

Some alternative online retailers for telescopes and related accessories include OpticsPlanet, Orion Telescopes, and Celestron.

Customer Service:

Telescope.com provides excellent customer service with knowledgeable representatives who are available to answer questions and provide assistance. The website also offers a comprehensive FAQ section that covers common customer inquiries.

Product Quality and Selection:

Telescope.com offers a wide selection of high-quality telescopes and related accessories from top brands in the industry. The website also provides detailed product descriptions and reviews to help customers choose the right product for their needs.

Website Usability:

The website is user-friendly and easy to navigate. Customers can search for products by category, brand, or keyword, and can also filter search results by price, rating, and other criteria.

Returns and Exchanges:

Telescope.com offers a 30-day return policy for most items. Customers must obtain a Return Merchandise Authorization (RMA) number before returning products, and must pay for return shipping costs.

Promotions and Discounts:

The website offers occasional promotions and discounts on select products. Customers can sign up for the website's email newsletter to receive notifications of upcoming sales and discounts.

Reputation:

Telescope.com has earned a reputation for being a reliable source for telescopes and related accessories. The website has received positive reviews from customers for its high-quality products and knowledgeable customer service.

Payment Options:

Telescope.com accepts a range of payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs:

The website does not currently offer a loyalty program for customers.

Customer Reviews:

Customers have generally provided positive reviews of Telescope.com, citing the website's high-quality products and knowledgeable customer service.

Community Involvement:

Telescope.com is involved in the astronomy community, offering resources and information for amateur and professional astronomers alike.

Shipping and Costs:

Telescope.com offers free shipping on select products, and provides shipping costs for all other products at checkout. Some customers have reported long wait times for orders to be shipped.

Telescope Recent User Reviews

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Reviewer Name: Cuyono

Review Submission Date: 2022-05-22

Review Title: Could´n be more disappointed on any…
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Review Description: Could´n be more disappointed on any company then Orion.They might know Optics but not marketing, customer service and updating with right information about shipping.I´m really glad I made the payment through PayPal and they will give me my money back!

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Reviewer Name: Francis Merritt

Review Submission Date: 2021-12-21

Review Title: Maybe I was a bit hasty!
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Review Description: So the delivery was a bit longer than I expected but the ORION EON 115mm APO is mind blowing. I was originally thinking of getting the 130mm but the 115mm is amazing. Sturdy, fantastic optics and works very well for astrophotography. There is a professional finish to it that is very rare for the price. I'm gutted it's a Christmas present for someone else..........

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Reviewer Name: Maxim Razin

Review Submission Date: 2021-10-17

Review Title: No repair after warranty
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Review Description: I was generally satisfied with my telescope, but at some moment kids dropped it and damaged the mount. It's just one part cracked, and I expected that repair was possible. I tried to contact the company, but they basically ignored my letter and did not suggest any options to repair or replace the broken part.

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Reviewer Name: Adam Ashworth

Review Submission Date: 2021-06-15

Review Title: Purchased the XT10 dobsonian
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Review Description: Purchased the XT10 dobsonian, and what a telescope. Customs tried to charge an import, which was sorted by John at their end. Can't ask for more and very happy with the service

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Reviewer Name: Ian Durrant

Review Submission Date: 2021-05-29

Review Title: Excellent Skyquest XT6 Plus Dobsonian
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Review Description: A newbie to astronomy, I settled on an Orion Dobsonian after a lot of research. The pandemic and our ridiculous exit from Europe made importing from the Netherlands a real headache. The reason for the dropped star is the very muddled customer service from Orion in the States which made the transaction even more of a hassle! After eventually getting the scope, I have to say I’m very impressed. Very well packaged, easy to assemble and a joy to use. For the price it’s at the top of the league. Now, please, can I have some clear skies?

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Reviewer Name: PC

Review Submission Date: 2020-12-18

Review Title: Great company based in USA
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Review Description: Great company based in USA. Bought some astronomical binoculars from them and needed some technical advice. The freephone number you dial from UK gets through to their California base and the staff on the phones are very knowledgeable.

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Reviewer Name: Sparkdawg

Review Submission Date: 2017-05-05

Review Title: Great service Great products
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Review Description: Great service Great products

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