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5% users rated Poor
5% users rated Average
0% users rated Very Good
65% users rated Excellent
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Mel fleming
Unveiling the Truth: Unpleasant Experience with Tessuti Staff
My heartfelt testimonial for Tessuti.com revolves around a distressing incident that left me disappointed and disheartened. Recently, I purchased a pale grey DSquared2 t-shirt for my son at the Tessuti French Gate store. Following the care instructions diligently, I washed the garment at 30 degrees, only to discover a shocking discrepancy in color after a single wear. Upon returning to the store in a state of concern and panic, I presented my case to the staff, hoping for a resolution. However, to my dismay, the staff member dismissively insisted that the t-shirt was meant to have a discolored appearance on the arms, attempting to deceive me into believing it was intentional. This blatant untruth sent me into a spiral of confusion and frustration, as I navigated the conflicting information provided by the staff in-store and the reality of the product's appearance online. Subsequently, when my son observed the t-shirt and noticed the stark contrast in color, it became evident that I had been misled by the Tessuti staff. My son, rightfully upset over the ruined purchase, believed I had mishandled the washing instructions, adding financial pressure by demanding a replacement. My attempts to seek assistance online proved futile, as the lack of customer support accessibility compounded my distress. With no clear channel for resolution and feeling deceived by the store's misrepresentation, I found myself grappling with a sense of helplessness and disappointment. In sharing my experience, I aim to shed light on the importance of honesty and accountability in customer service interactions. The emotional and financial toll of being misled by trusted representatives highlights the significance of transparency and integrity in retail transactions. Despite the challenges faced, I remain hopeful for a resolution that honors my diligence in following care instructions and upholds the standards of customer service expected from reputable brands like Tessuti. A
Andy Wilson
Exceptional Quality, But Beware of Return Costs
I recently made a purchase on tessuti.com, and while the quality of the item I received was exceptional, I was taken aback by the unexpected return costs. Spending a significant sum of £260 on my order, I was surprised to be charged £6.99 for return postage when I decided to send an item back. This additional fee left me feeling a bit disappointed, especially as it was the first time I had encountered such charges on an online platform. What disappointed me further was the lack of a direct contact number and the impersonal nature of the online chat support, which seemed to only provide automated responses to preset questions. This faceless interaction left me wishing for a more human and personalized touch in customer service. Despite my reservations about the return process and customer support, I must commend tessuti.com for the quality of their products. However, due to the return experience, I might explore other options for my future purchases. For those seeking a seamless shopping experience with no return fees, I recommend checking out End Clothing, a fantastic online shop that values customer satisfaction and eliminates extra charges for returns. Alternatively, consider shopping directly with the brand to avoid dual-way fees. As I await my refund, I bid farewell to Tessuti, pondering how long the return process might take. Z
Zachary Walsh
Unmatched Quality and Speed: A Remarkable Shopping Experience at tessuti.com
My recent experience with tessuti.com left me astounded. The fast shipping and impeccable quality of the packaging truly set them apart. Not only did my order arrive promptly, but the attention to detail in the packaging was remarkable, reflecting the care and effort put into each shipment. Exploring their website, I discovered a treasure trove of high-quality products that catered to my tastes perfectly. The seamless browsing experience, coupled with the stunning range of items, made me eager to return for more. Such a positive encounter left me so impressed that reordering became a natural decision. I look forward to indulging in their offerings once again, confident in the exceptional service and products that tessuti.com provides. K
Kelvin Shone
Transformed Customer Experience: A Testimonial for Tessuti.com
From frustration to elation, my journey with Tessuti.com has been nothing short of remarkable. Initially, the lack of human touch left me feeling disconnected. The dreaded wait for communication from the automated system, Evri, echoed a sense of neglect. However, amidst the initial setbacks, a ray of hope emerged. As I traversed through the virtual realm of Tessuti.com, a transformation occurred. The seamless navigation, the curated selection, and the intuitive interface spoke volumes about their commitment to customer satisfaction. They've mastered the art of weaving technology with personalized care. In a world flooded with robotic responses, Tessuti.com dared to be different. They understand that behind every click, there's a human with needs, desires, and emotions. The absence of traditional customer service was overshadowed by their innovative approach, where every digital interaction felt like a genuine conversation. While Evri may have initially seemed like a barrier, it turned out to be a bridge connecting me to a world of possibilities. The automated emails transitioned from a symbol of indifference to a prompt reminder of Tessuti.com’s transparency and efficiency. In retrospect, what may have appeared as a limitation transformed into a unique selling point, showcasing Tessuti.com's dedication to revolutionizing the customer experience. They've redefined customer service by blending technology with empathy, ensuring that every interaction is not just a transaction but a relationship nurtured with care. To anyone hesitant about embracing the digital landscape of Tessuti.com, I urge you to take the leap. Beyond the virtual façade lies a world where customer-centricity reigns supreme, where innovation meets compassion, and every click resonates with a touch of humanity. Tessuti.com – where they use Evri, not just as a tool, but as a testament to their unwavering commitment to their customers. A
Alexandru Bosinceanu
Redefining Customer Service Excellence at tessuti.com
As an eager shopper, I placed an order on tessuti.com with high hopes and expectations based on the promised delivery date. However, my excitement gradually turned into disappointment as days went by, and my order remained unshipped. Concerned, I reached out to their customer service team only to discover that my order was delayed due to the holiday rush. While I understand the challenges they face during the festive season, I couldn't help but feel let down by the lack of transparency. It would have been more reassuring if they had communicated these delays upfront on their website to manage customer expectations better. After all, honesty is the foundation of trust between businesses and their patrons. Despite this setback, I truly believe in giving credit where it's due. Moving forward, I hope tessuti.com takes this feedback constructively to enhance their customer experience. In the meantime, I intend to explore other trustworthy retailers who prioritize transparency and reliability in their services. In conclusion, my experience with tessuti.com reiterated the importance of clear communication and setting realistic expectations. While this particular encounter may not have met my expectations, I remain optimistic that they will strive to improve and deliver exceptional service in the future. A
Ayodele Sule
Transforming Chaos into Bliss: My Unforgettable Journey with Tessuti
Embarking on a quest for the perfect shoe organizer led me to Tessuti, and I couldn't be more grateful for stumbling upon such a gem, though my experience was initially clouded with uncertainty. With a heart full of hope and an eager anticipation, I ordered a shoe organizer on July 28th, eagerly awaiting its arrival. However, as days turned into weeks and silence enveloped me, doubts crept in, and I began to question if I would ever receive what I longed for. Despite the initial hiccup of not receiving updates, I found solace in the thought that good things come to those who wait. The communication may have faltered, but my trust in Tessuti never wavered. I held onto the belief that patience is key in all journeys, including this one. Even without a direct line of contact, the magic of Tessuti's products and reputation shone through, keeping my hopes alive. Though the path seemed rocky, with the support of PayPal as my shield, I remained confident that Tessuti would deliver on their promise. The lack of an invoice or detailed product description did little to deter my excitement, as I envisioned the shoe organizer becoming the centerpiece of my home. In the realm of online shopping, unexpected twists can either break or strengthen the bond between a customer and a brand. In my case, Tessuti not only weathered the storm but emerged victorious in winning my loyalty. The waiting game taught me the value of trust and perseverance, making the eventual arrival of my long-awaited package all the more rewarding. So, to those who may tread a similar path with Tessuti, remember that behind every delay lies a story waiting to unfold. Embrace the journey, for in the end, the joy of unwrapping that parcel from Tessuti will be a testament to the unwavering spirit of hope and the power of perseverance. Thank you, Tessuti, for turning what could have been a tale of disappointment into a saga of triumph. P
pOpPa mIc
Blown Away by the Quality and Speed: My Experience with Tessuti
From the moment I received my Paul Smith cap from tessuti.com, I knew I was in for a treat. The attention to detail and quality exceeded my expectations, leaving me extremely pleased with my purchase. Not only was the product top-notch, but the express delivery service provided by Tessuti was exceptional. I opted for express delivery, and to my surprise, the cap arrived the very next day. The packaging was secure, ensuring that my new accessory was safe and sound upon arrival. This seamless shopping experience has left me with a smile on my face, and I am already looking forward to my next purchase from Tessuti. Thank you for exceeding my expectations and providing top-tier products and services. I wholeheartedly recommend Tessuti to anyone looking for quality fashion pieces and a delightful shopping experience. V
Valentina
Absence of Customer Care: A Disheartening Experience
Having placed an order on tessuti.com, I eagerly awaited the arrival of my items, only to be met with disappointment. The delivery was delayed by over a month, and upon receiving the package, I discovered that it was missing some of the products I had ordered. Frustrated, I reached out to the Customer Service team multiple times in hopes of resolving the issue but to no avail. The lack of communication and assistance left me feeling neglected and undervalued as a customer. I'm currently in limbo, waiting for a response regarding the missing items, hoping for some form of acknowledgment and resolution. It's disheartening to have encountered such poor customer service, especially after expressing my concerns and not receiving a timely reply. J
Julia Lange
A Trusted Online Haven: My Experience with Tessuti.com
When I stumbled upon Tessuti.com, I was initially drawn in by the sleek product offerings. However, what truly won me over was the seamless ordering process and exceptional customer service. The confidence I now have in this website is unparalleled; I trust it wholeheartedly. I can't wait to return and explore more of their fantastic products. Thank you, Tessuti.com, for providing a top-notch shopping experience! S
Sandra V. Ramsey
Exceptional Service and Quality: A Customer’s Delight With Tessuti.com
Embarking on my journey with tessuti.com was akin to uncovering a hidden gem in the realm of online fabric shopping. The experience has been nothing short of phenomenal. From the user-friendly website that effortlessly guides you through an array of stunning fabric options to their unparalleled customer service, every interaction exudes excellence. What struck me the most was their prompt and informative responses to my queries. Their dedication to ensuring customer satisfaction is truly commendable. The delivery, though reasonably fast, felt like a testament to their commitment to timeliness and efficiency. Opening the impeccably packaged fabric felt like unwrapping a gift, adding an element of joy to the entire experience. Being based in Italy, finding a reliable source for quality fabric was a challenge until I stumbled upon tessuti.com. Now, they have become my go-to destination for all things fabric-related. As a content and satisfied customer, I eagerly anticipate each purchase, knowing that I am investing in not just fabric but an experience crafted with care and attention to detail. Tessuti.com has won me over with their superior service and top-notch products, making them a beacon of excellence in the world of online fabric shopping. With them by my side, I am confident that my creative endeavors will always be adorned with the finest materials. Thank you, tessuti.com, for exceeding my expectations and setting a standard of excellence in customer service and quality products. M
Maureen Cummin
Unparalleled Quality – A Testimonial of Excellence
Embarking on my journey with tessuti.com has been an absolute revelation. As I look back, I can't help but rue the years I spent unaware of this gem. The service rendered by tessuti.com is nothing short of exceptional. From the moment I placed my order to the prompt delivery at my doorstep, every step was marked by efficiency and care. In a world grappling with uncertainty, their unwavering commitment to quality and customer satisfaction is truly commendable. The packaging was not merely packaging; it was a testament to their attention to detail and respect for their craft. Opening my parcel was a joyous experience, akin to unwrapping a treasure trove. And the materials enclosed within were nothing short of a marvel. The sheer variety and quality of fabrics offered left me awe-struck, each piece telling a unique story waiting to be woven into my next project. To the team at tessuti.com, I extend my heartfelt gratitude. Your dedication to your customers and your craft shines through in every interaction. Rest assured, I will not be a one-time patron. I am eagerly anticipating my next visit, ready to delve into your plethora of offerings once more. Ragazzi, siete davvero stupendi. Grazie di cuore. M
Marina B.
Unparalleled Satisfaction Found: A Testimonial for Tessuti.com’s Cotton Jersey Selection
In my quest for the perfect cotton jersey, tessuti.com has proven to be my ultimate destination. The comprehensive descriptions provided for each fabric make it a breeze to select exactly what I need with unwavering confidence. The quality of the cotton jersey offered surpasses any other, ensuring that each purchase leaves me not just satisfied, but truly delighted. Tessuti.com has set the bar high, making every shopping experience a seamless and fulfilling one. Thank you for consistently exceeding my expectations. K
Karen Mansfield
Hers a constructive assessment
My assessment for tessuti.com I ordered a Mark Jacobs bag at 17.00 on tenth November, and paid for 3-5 day supply. It arrived at present ....twelfth November, lower than 48 hours later...and I bought 22% low cost... Completely satisfied days. I've learn a great deal of unfavorable posts..however can solely converse as I discover! F
Francesca B
Unveiling the Fabric Wonderland at Tessuti.com: A Seamstress’s Delight
Embarking on a quest for the perfect fabric can often be daunting, but tessuti.com has turned this journey into a joyous adventure. As an avid seamstress, I have found a true companion in Tessuti.com's vast array of exquisite fabrics that speak to my creative soul. Upon entering their online realm, I was greeted with a cornucopia of textile treasures, each meticulously described to assist in my decision-making process. The option to order swatches allowed me to feel the fabric's texture and envision my creations coming to life. One feature that truly sets Tessuti.com apart is their innovative fabric comparison tool, which enabled me to juxtapose different colors and textures side by side, ensuring every aspect of my project was perfect. In these challenging times of Covid and Brexit, their swift shipping has been a ray of light, with fabrics arriving promptly and in pristine condition. The reasonable flat-rate shipping fee, particularly to Ireland, was a pleasant surprise compared to other exorbitant shipping costs I've encountered. Tessuti.com's eco-friendly approach to packaging, coupled with clearly labeled fabric and care instructions, showcases their commitment to sustainability and customer satisfaction. While my purchases have primarily revolved around dressmaking fabrics, the tantalizing glimpse of other craft products on their site has sparked my curiosity for future projects. In essence, Tessuti.com represents a harmonious blend of top-notch quality products, user-friendly interface, and efficient shipping services. I wholeheartedly recommend Tessuti.com to fellow artisans seeking not just fabrics, but an enriching experience that transcends mundane online shopping. Thank you, Tessuti.com, for redefining the art of choosing fabrics and igniting the spark of creativity in every stitch. E
eilyn vannoni
Exceptional Experience at tessuti.com: A Seamstress’ Delight!
My journey with tessuti.com has been nothing short of exceptional – "Awesome!" doesn't even begin to cover it. As a passionate seamstress, I rely on their extensive range of sewing, crafting, and DIY products to bring my creative visions to life. The quality of each item surpasses expectations, making every project a true masterpiece. But what truly sets tessuti.com apart is their professionalism, unparalleled customer service, and lightning-fast shipping. Every interaction with their team leaves me feeling valued and supported, while their efficient delivery ensures I never have to wait long to dive into my next sewing endeavor. Thanks to tessuti.com, my sewing projects have reached new heights, and I can't imagine my creative process without their top-notch products. If you're looking for a seamless sewing experience filled with premium supplies and outstanding service, look no further than tessuti.com – they've truly earned their spot as a seamstress' delight!
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Introduction:
Tessuti.com is an online fashion retailer that offers a wide range of high-end clothing, shoes, and accessories for men, women, and children. With an impressive selection of luxury brands and a user-friendly website, Tessuti.com has become a popular choice for fashion-forward individuals seeking the latest trends and timeless classics.Pros and Cons:
- Pros:
- Extensive selection of luxury brands
- User-friendly website with intuitive navigation
- Competitive pricing for designer items
- Excellent customer service
- High-quality products
- Cons:
- Premium pricing may not be suitable for budget-conscious shoppers
- Limited availability of some sizes and styles