Testbook User Reviews

Introduction

Testbook.com is an online platform that offers test preparation courses and materials for various competitive exams in India, including banking, railways, SSC, and teaching. It was founded in 2014 by Ashutosh Kumar and Narendra Agrawal and has since evolved into one of the most popular online learning platforms in the country, with over 13 million registered users.

Pros and Cons

Pros:

• Wide variety of courses and materials for different competitive exams
• Affordable pricing options
• Regular updates and new content
• User-friendly website interface with easy navigation
• Mobile app available for convenient learning

Cons:

• Limited course content for some exams
• Some users report technical issues with the mobile app
• Customer support response time can be slow at times

User Experience

Testbook.com provides an overall positive user experience, with its user-friendly interface and easy navigation. The platform has a comprehensive dashboard that allows users to track their progress, access their course materials, and take mock tests. The mobile app is also a convenient way for users to access materials on the go. However, some users report technical issues with the app, which can be frustrating.

Pricing and Value for Money

Testbook.com offers various pricing options for its courses, including monthly and yearly subscriptions, as well as package deals for specific exam courses. The prices are affordable compared to traditional coaching centers, making it a cost-effective option for students. Moreover, the platform frequently runs promotional offers, which further increases the value for money.

Alternatives

Some popular alternatives to Testbook.com include Unacademy, Adda247, and Oliveboard. These platforms offer similar services and materials for various competitive exams in India.

Customer Service

Testbook.com offers customer support through email, phone, and chat support. However, some users report slow response times and difficulty in reaching customer support representatives.

Product Quality and Selection

The course material on Testbook.com is of high quality, with regular updates and new content. However, some users report limited course content for certain exams, which could be improved.

Website Usability

Testbook.com has a user-friendly website interface, with easy-to-use navigation and clear layout. The platform has a comprehensive dashboard that allows users to track their progress and access their course materials.

Returns and Exchanges

Testbook.com does not offer returns or exchanges on its courses or subscriptions.

Promotions and Discounts

Testbook.com offers regular promotional offers and discounts on its courses and subscriptions, which provide value for money for its users.

Reputation

Testbook.com has a good reputation online, with positive reviews from its users. It has also won various awards for its innovative approach to online learning.

Payment Options

Testbook.com accepts multiple payment options, including debit cards, credit cards, net banking, and e-wallets.

Loyalty Programs

Testbook.com does not have a loyalty program in place for its users.

Customer Reviews

Testbook.com has primarily positive customer reviews, with users praising its user-friendly interface, quality course material, and affordability.

Community Involvement

Testbook.com has an active community on social media, with regular updates and engagement with its users. The platform also encourages user participation through its discussion forums and mock tests.

Shipping and Costs

Testbook.com is an online learning platform and does not require shipping. Users can access course materials and take mock tests through the website or mobile app.