Users Voice for Testingmom

4% users rated Terrible
0% users rated Poor
0% users rated Average
1% users rated Very Good
96% users rated Excellent
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Review article published on: 23 Mar 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.1 2.6 5 4.4 5
Dec 2022 4.6 5 5 2 5 5
Jan 2023 5 3 2.4 5 4.1 4.8
Feb 2023 4.8 5 5 1 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Testingmom Review by

Introduction

TestingMom.com is a subscription-based online platform that provides educational resources for parents and their children. The platform offers a wide range of tools and tests to help children develop their cognitive skills and prepare for academic examinations. The site features study materials, games, worksheets, and puzzles for children from kindergarten to 8th-grade level. As an educational resource for parents and their children, TestingMom.com claims to be affiliated with top-level educational institutions, like Mensa, and has served over 100,000 families worldwide.

Pros and Cons

Pros:
  • Comprehensive preparation materials for a wide range of academic tests
  • Provides realistic testing scenarios
  • Affordable and easily accessible subscription-based service
Cons:
  • No clear guidelines on how to use the materials effectively
  • The site interface could be more user-friendly
  • Somewhat limited content for 8th-grade level

User Experience

TestingMom.com features a clean, crisp design that is easy to navigate. However, some users have reported difficulty in finding specific study material or sections. The site's online resources are comprehensive, and the interface is simple and straightforward. The website is compatible with mobile devices, offering an equal experience on both desktop and mobile screens. Subscription and account creation processes are straightforward, with clear instructions, and no hitches in the login process.

Pricing and Value for Money

TestingMom.com offers a 7-day trial at a cost of $1. After that, the service costs $8.99 monthly or $59.99 annually. While other educational platforms offer more value at a lower cost, TestingMom.com provides comprehensive test preparation materials that can help students excel. The affordability and flexibility of TestingMom.com make it a good investment for parents looking to help their children achieve academic success.

Alternatives

There are alternative platforms similar to TestingMom.com such as Khan Academy, Lumosity, and Study Island. Each of these platforms offers its unique benefits; for example, Study Island is excellent for test preparation, whereas Khan Academy features broader study materials that cover most academic levels.

Customer Service

TestingMom.com customer service is available over email, and response time is quick. The customer support team is knowledgeable and is always ready to help customers. There is also a detailed FAQ section that can clear up any additional concerns or queries.

Product Quality and Selection

TestingMom.com's selection of study materials and content is extensive and tailored to a wide range of academic levels. All materials on the website are of high quality and are designed with realistic testing scenarios in mind. The content covers a wide range of subjects, including math, language, and reasoning. The study materials can be customized to meet individual student needs and goals, and the platform's format mimics the standardized test format.

Website Usability

TestingMom.com's website has a simple and intuitive design that makes it user-friendly. Test materials are well-organized and presented in a structured manner that's easy to navigate. However, struggling to find the material they're looking for can detract from user experience.

Returns and Exchanges

Users can cancel their subscription at any time, and there are no refunds available. However, users who unsubscribe but still have access to their accounts can still use the materials until the subscription period has expired.

Promotions and Discounts

TestingMom.com offers a free trial period for new users and an affordable subscription model that's much lower than other educational platforms. Promotions and discounts are only available during holiday periods and are announced through the website and social media channels.

Reputation

TestingMom.com has been in business for over ten years and has amassed an excellent reputation as a reliable education platform. The website has been endorsed by top-level educational institutions such as Mensa and has been widely reviewed by customers and educational professionals alike, providing positive feedback.

Payment Options

Users can subscribe to TestingMom.com using either a credit card, PayPal, or Apple Pay. The website's checkout process is simple, quick, and easy to follow.

Loyalty Programs

TestingMom.com does not offer a dedicated loyalty program, but users who continue their subscription regularly can receive discounts on their overall subscription cost.

Customer Reviews

TestingMom.com has positive reviews on Trustpilot and other platforms. Customers use words like "exceptional," "highly recommend," and "extremely helpful" to describe their experience with the platform.

Community Involvement

TestingMom.com is not actively engaged in community projects.

Shipping and Costs

As an online platform, TestingMom.com does not provide shipping services; any associated fees are solely for subscription fees.

Testingmom Recent User Reviews

User Rating

5 stars

93

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Reviewer Name: Belinda Edwards

Review Submission Date: 2023-02-01

Review Title: Every time I’ve called everyone has…
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Review Description: Every time I’ve called everyone has been very helpful, especially Joy & Armand. Excellent customer service.

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Reviewer Name: SANTOSH KUMAR

Review Submission Date: 2023-02-01

Review Title: Wonderful team
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Review Description: I had a very enriching experience learning about the cool stuff testingmom offers for kids. I was only using 10%of site benefits and was planning to cancel the subscription. However after learning the tools and services offered on the site, I changed my mind and plan to stay.

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Reviewer Name: Navdeep

Review Submission Date: 2023-01-30

Review Title: Wonderful experience working with…
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Review Description: Wonderful experience working with Rogel. He is an amazing person to understand the problem and provide appropriate solution. Thanks again.

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Reviewer Name: SC

Review Submission Date: 2023-01-28

Review Title: Stephanie did a great job of helping me…
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Review Description: Stephanie did a great job of helping me with my concern and resolving the issue very promptly.

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Reviewer Name: Dhivya

Review Submission Date: 2023-01-27

Review Title: Excellent service from Rogel
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Review Description: I called the customer care after hours and left a voicemail regarding an issue with my billing for a class with TestingMom. The representative, Rogel called me within 30 minutes(note that he called after regular operating hours to help a customer) and addressed my issue very professionally. He promised a callback (because he had to get an approval from his supervisor) and did call the next day to resolve my issue. Thanks so much for the help Rogel, I really appreciate your help!!

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Reviewer Name: Lubna

Review Submission Date: 2023-01-27

Review Title: Very prompt
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Review Description: They had been very prompt and precise in answering my query not just this time , but all the times I’ve tried to get in touch . Kudos to the excellent team ?

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Reviewer Name: Xiaojun Zhan

Review Submission Date: 2023-01-20

Review Title: Excellent Customer Service over the phone
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Review Description: I called to upgrade my membership from monthly to life time, The representative helped to get it done right away while I was on the phone with him. And he also walked me through the website to find the informations I needs.

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Reviewer Name: Jon

Review Submission Date: 2023-01-18

Review Title: TestingMom provides great teachers and content = Fun Learning
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Review Description: TestingMom provides a great selection of classes with fantastic teachers that offer further enrichment for my child - who is a magnet for learning and often isn’t fully pushed in his regular school programs. The tech and coding classes along with math have really enabled him to excel in areas where he has a love and ability. We have been huge fans since 2020 and continue into 2023

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Reviewer Name: AT

Review Submission Date: 2023-01-12

Review Title: Testingmom helped my child get into Gifted Talented program
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Review Description: TestingMom is a good resource to practice every day and also helped to get into GT program.My kid failed GT the first year then I made research and found testingmom site. My kid practiced for a few months and passed the second year. I recommend parents to subscribe for lifetime program because it not only helps to pass the exam but also a good resource for kids to study every day.

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Reviewer Name: ST

Review Submission Date: 2023-01-06

Review Title: Excellent Customer Service
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Review Description: Maha Kassem, who was following up with me to schedule to discuss about the mini assessment. She patiently explained me the process step by step very well. She was so happy to assist me to the questions I had.I am happy and satisfied to use Testing Mom services for my child. Also, I am impressed by the team following up and checking with me time to time.

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