Users Voice for Thecubicle

15% users rated Terrible
0% users rated Poor
0% users rated Average
3% users rated Very Good
82% users rated Excellent
Pie Chart Review Representation for Thecubicle
Thecubicle Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 12 Feb 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 3.4 4.7 3.3 2 2.7
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.9 5 2.7 5 4.6
Feb 2023 5 5 5 3 1.8 5
Mar 2023 3 5 5 5 5 5
Line Chart for Rating of peer stores

thecubicle.com

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Detailed Thecubicle Review by

Introduction

Thecubicle.com is a leading online store that specializes in speedcubing products, including speedcubes, accessories, and tools. The company was founded in 2011 and has grown to become one of the largest online retailers for speedcubing products. With a broad selection of high-quality items, competitive prices, excellent customer service, and fast shipping, Thecubicle.com is the perfect destination for every speedcubing enthusiast.

Pros and Cons

Pros:
  • Fast shipping on all orders
  • High-quality speedcubing products from top brands
  • Competitive prices and great value for money
  • Excellent customer service and support
  • Easy returns and exchanges
Cons:
  • The website can be overwhelming for new customers
  • Pricing can be a bit higher than other online retailers
  • Some products may be out of stock

User Experience

Thecubicle.com offers a user-friendly website that is easy to navigate, loads quickly, and has a clean design. Customers can easily find the products they need, filter their search results by price, brand, and rating, and view detailed information about each item. The website also has a blog, tutorial videos, and a forum where customers can learn more about speedcubing and connect with other enthusiasts.

Pricing and Value for Money

Thecubicle.com offers competitive prices on all of its products, and the value for money is excellent. While some products may be slightly more expensive than other online retailers, the quality and selection make up for it. The website also offers free shipping on orders over $49, which is a great deal for customers who need to purchase multiple items.

Alternatives

Some of the alternatives to Thecubicle.com include Cubezz, Speedcube.com.au, and Cubicle.us. While these online retailers offer similar products, Thecubicle.com stands out for its wide selection, fast shipping, and excellent customer service.

Customer Service

Thecubicle.com provides outstanding customer service and support. The company has a knowledgeable and friendly team that is available to answer any questions or concerns that customers may have. The website also has a detailed FAQ section, a live chat feature, and a customer service phone number.

Product Quality and Selection

Thecubicle.com offers a vast selection of high-quality speedcubing products from top brands such as GAN, MoYu, and QiYi. The products include speedcubes, lubricants, timers, puzzles, and accessories. The website also offers exclusive products such as custom-designed speedcubes and limited-edition releases.

Website Usability

Thecubicle.com has a user-friendly website that is easy to use and navigate. Customers can quickly find the products they need and view detailed information about each item. The website also has a wishlist feature, product comparison tool, and multiple options for payment and shipping.

Returns and Exchanges

Thecubicle.com has a hassle-free return policy that allows customers to return or exchange items within 30 days of purchase. The company also offers free return shipping for all orders, and the team will work with customers to ensure that their needs are met.

Promotions and Discounts

Thecubicle.com offers various promotions and discounts throughout the year, including holiday specials, bundle deals, and free gifts with purchase. Customers can also sign up for the website's email newsletter to receive exclusive discounts and updates on new releases.

Reputation

Thecubicle.com has a solid reputation within the speedcubing community and has received positive reviews from many customers. The company is known for its excellent customer service, fast shipping, and high-quality products.

Payment Options

Thecubicle.com accepts various payment methods, including credit cards, PayPal, and Apple Pay. The website also uses secure encryption to safeguard customer data and ensure a safe online shopping experience.

Loyalty Programs

Thecubicle.com does not currently offer a loyalty program or rewards system. However, the website does offer discounts and promotions to customers who sign up for the email newsletter or follow the company on social media.

Customer Reviews

Many customers have left positive reviews for Thecubicle.com, praising the website's selection, quality, and customer service. Customers have also mentioned the fast shipping and easy returns as standout features.

Community Involvement

Thecubicle.com is actively involved in the speedcubing community and sponsors many events and competitions worldwide. The website also has a blog, tutorial videos, and a forum where customers can connect with other enthusiasts.

Shipping and Costs

Thecubicle.com offers fast and reliable shipping on all orders, with multiple shipping options available. The website also offers free shipping on orders over $49. Shipping costs vary depending on the customer's location and the weight of the package.

Thecubicle Recent User Reviews

User Rating

5 stars

30

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Reviewer Name: Ms Lam

Review Submission Date: 2023-01-17

Review Title: Don't know when I can get my order
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Review Description: I recently bought an item from theCubicle. The experience is a nightmare. The expected delivery date is 3 weeks but after 6 weeks, I am still waiting for my order. The customer service team only replied to me when they chose to. I am really disappointed and I still don't know how/when I get my order which is my son's birthday gift.

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Reviewer Name: z a

Review Submission Date: 2023-01-02

Review Title: reliable.
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Review Description: got what I ordered, good quality

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Reviewer Name: Andy Simpson

Review Submission Date: 2023-01-01

Review Title: I love cubes
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Review Description: I love cubes. My mom can learn cube with GoCube X.

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Reviewer Name: Julian Thompson

Review Submission Date: 2022-12-31

Review Title: Very Good Establishment
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Review Description: Reliable shipping. Decent prices. Excellent product selection.

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Reviewer Name: ttkl_cu.be dd

Review Submission Date: 2022-12-31

Review Title: Don't twist corners on a 2x2. Helpful Staff and Great Quality
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Review Description: I love this Company! Its my fav cubing shop ever!

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Reviewer Name: ItsHevel

Review Submission Date: 2022-12-07

Review Title: I love this website
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Review Description: I love this website, so easy to buy cubes and lubes. GO SPEND YOUR LIFE SAVINGS ON GAN CUBES!!!

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Reviewer Name: Iosephus

Review Submission Date: 2022-11-02

Review Title: The Cubicle’s customer service team is…
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Review Description: The Cubicle’s customer service team is always great to communicate with and are always as helpful as they can be. I think that the Cubicle has cultivated a strong reputation for being as honest and reliable as possible and maintaining a close relationship with the cubing community.

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Reviewer Name: Zac Attack

Review Submission Date: 2022-11-01

Review Title: TheCubicle is amazing!
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Review Description: TheCubicle is a great place to buy puzzles, they always have great sales, puzzles, prices, and costumer service. My only conplaint is the UI/Website could use some work as some features seem to be finicky. Other then that, I would reccomend the Cubicle to anyone looking to get into cubing, speedsolving, or just wants to try out a puzzle.

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Reviewer Name: Alphaotic

Review Submission Date: 2022-10-31

Review Title: Best Cubing Website!
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Review Description: I've been using TheCubicle since the start of 2022, and it was definitely the right choice. Their customer service, fast shipping times, and great deals made the store perfect for me!

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Reviewer Name: Jamie Barton

Review Submission Date: 2022-10-31

Review Title: Customer service is amazing!
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Review Description: Customer service is really good! Cubes arrived pretty fast and in very good condition, with a reasonable price too!

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