Users Voice for Thefitville

55% users rated Terrible
3% users rated Poor
0% users rated Average
8% users rated Very Good
34% users rated Excellent
Pie Chart Review Representation for Thefitville
Thefitville Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 05 Jan 2019

Last updated by on 07 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2.7 3.8 1.8 2.7 4.5 4.8
Mar 2023 3.4 4 2.8 5 4.7 4.2
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Detailed Thefitville Review by

Introduction

The Fitville is an online retailer that specializes in providing fitness wear and accessories for both men and women. They carry a wide range of products, including gym clothes, yoga wear, running gear, weightlifting gear, and activity trackers. The Fitville aims to provide customers with high-quality products that are durable, functional, and stylish.

Pros and Cons

Pros:
  • Wide Range of Products: The Fitville offers a wide range of products to suit different fitness needs.
  • High-Quality Products: The products available on the site are durable, functional, and stylish.
  • User-Friendly Website: The site is easy to navigate, and products are well-organized.
Cons:
  • Costly Products: The products on the site are expensive, making them unaffordable for some customers.
  • Limited Stock: The site has limited stock on some products, causing delays in shipping.
  • No Free Shipping: There is no offer for free shipping, which is a turn-off for many shoppers.

User Experience

The Fitville website is user-friendly, easy to navigate, and has a professional look. The search bar is easily visible, and it is easy to find the products you are looking for. The site is well-organized, and customers can filter products by categories such as gender, type, and brand. The product pages contain detailed descriptions and images of the products, allowing customers to make informed decisions.

Pricing and Value for Money

The Fitville products are expensive compared to other retailers. However, the prices are justified by the quality of the products, which are durable, functional, and stylish. Customers can expect to pay a premium for fitness products that are designed for high performance.

Alternatives

Some alternatives to The Fitville include Amazon, Zappos, and Lululemon. Amazon and Zappos offer a wide range of products at affordable prices, while Lululemon is a high-end fitness retailer that offers premium products. Customers can compare prices and product offerings from these retailers before making a purchase.

Customer Service

The Fitville has a responsive customer service team that can be reached via email or phone. The team is knowledgeable about the products and can provide helpful guidance on choosing the right products. The Fitville also has a comprehensive FAQ section that answers common customer queries.

Product Quality and Selection

The Fitville products are of high quality, durable, and designed for high performance. Products include gym clothes, yoga wear, running gear, weightlifting gear, and activity trackers. The Fitville has a good selection of products, but some items are out of stock or have limited stock. The online store regularly updates its stock, and customers can sign up for notifications when restocking occurs.

Website Usability

The Fitville website is well-designed, with clear navigation and organization. Products are easy to find, and customer service is instantly accessible. The site is optimized for mobile devices, making it easy to shop on-the-go.

Returns and Exchanges

The Fitville has a comprehensive returns and exchange policy. Customers can return products within 30 days of purchase for a refund or exchange. The products must be in their original condition and packaging. Return shipping costs are the responsibility of the customer.

Promotions and Discounts

The Fitville regularly offers promotions and discounts on its products. Customers can sign up for the newsletter to receive notifications of sales, discounts, and new products. The site also has a loyalty program that rewards customers for their purchases.

Reputation

The Fitville has a good reputation for providing high-quality fitness wear and accessories. The online store has received positive reviews from customers regarding the quality of its products, customer service, and user experience. The site has also been featured in fitness publications, showcasing its credibility.

Payment Options

The Fitville accepts all major credit cards, including Visa, MasterCard, American Express, Discover, and PayPal. The checkout process is secure and easy to use, and customers can be sure that their payment information is safe.

Loyalty Programs

The Fitville has a loyalty program that rewards customers with points for their purchases. Customers can use the points to get discounts on future purchases. The more customers spend, the more points they earn.

Customer Reviews

The Fitville has a section on its website where customers can leave reviews of the products they have purchased. The reviews are honest and help other potential shoppers make informed decisions.

Community Involvement

The Fitville is involved in the fitness community, partnering with fitness influencers and bloggers to promote its products. The online store also supports various fitness-related charities and initiatives.

Shipping and Costs

The Fitville ships products worldwide, with shipping costs based on the weight and destination of the package. Customers can choose from different shipping options, including express shipping and standard shipping. There is no offer of free shipping on the site. However, customers can subscribe to the newsletter for exclusive deals and offers. In conclusion, The Fitville is a great website for fitness enthusiasts looking for high-quality and durable fitness wear and accessories. The site is user-friendly, the products are of high quality, and customer service is responsive. Although some products are expensive, the quality is well worth the cost. Overall, The Fitville is a great option for shoppers looking for premium fitness wear and accessories.

Thefitville Recent User Reviews

User Rating

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Reviewer Name: Nigel Scott

Review Submission Date: 2022-09-01

Review Title: Panic then all ok
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Review Description: I ordered some wide fit trainers from Fitville and then read the reviews (this may not be the correct order to use!). Seeing a lot of one star reviews from the uk made me worry so I bought another pair from a different company. However, just on 2 weeks after order, the fitville pair turned up. Would probably have been a couple of days earlier but fell foul of the Royal Mail strike.Nice shoes well packaged and a great fit - why was I ever worried !!

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Reviewer Name: CollectPlus Customer

Review Submission Date: 2022-08-19

Review Title: Read some not great reviews about the…
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Review Description: Read some not great reviews about the company and the tracking company they use after we had ordered and had not heard anything from them after a week. All okay in the end shoes arrived safe and wife is pleased with them.

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Reviewer Name: Alan James bennett

Review Submission Date: 2022-08-17

Review Title: ordered shoes from this company paid…
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Review Description: ordered shoes from this company paid for them and heard nothing for several days from them sent them emails for information about when I am likely to get my shoes delivered and got no reply am really fed up with waiting and will not be ordering anything else of this company.

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Reviewer Name: Allen Gordon

Review Submission Date: 2022-07-29

Review Title: Keep your money
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Review Description: I wish I would have read the reviews here before I threw my money into a deep dark bottomless pit. I got an immediate email confirmation and an immediate charge, then nothing. Contacted customer service by email twice to find out if they even have this in stock, no response. Nothing. Please donate your money to a charity. At least you'll know where your money went.

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Reviewer Name: Bruce Lengacher

Review Submission Date: 2022-07-21

Review Title: Walking all over the World!
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Review Description: Bought these for our trip to Singapore. Been averaging 25k steps a day and have no foot pain, soreness, or friction points. They're like wearing durable clouds on your feet!

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Reviewer Name: Angela Cruz

Review Submission Date: 2022-07-19

Review Title: Really good for wider feet!
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Review Description: I'm plus-size and it's hard to find comfortable and cute athletic shoes for my wide feet. I discovered FitVille and ordered these Rebound Core Shoes and was pleasantly surprised by how comfortably wide and cushiony they are! I highly recommend it if you have feet that don't fit other shoe brands. These are great!

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Reviewer Name: Bruce Lee

Review Submission Date: 2022-07-18

Review Title: I suffer from neuropathy and type 1 diabetes
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Review Description: Best shoes for both support and taking pressure off my feet because of neuropathy and diabetes. Love the look too as it doesn't look like a typical medical shoe either. Well done FitVille!

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Reviewer Name: Georgia Grandma

Review Submission Date: 2022-07-18

Review Title: All-day sandals
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Review Description: So often I order shoes, slippers or sandals, wear them for a day or two and only wear them occasionally after that. These FITVILLE SANDALS have been on my feet all day, every day since I received them. They fit beautifully and don't slap the floor when I walk. I look forward tor to receiving their catalog and ordering some closed-toe shoes for winter. Go Fitville!!!

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Reviewer Name: Robert DISCHINGER

Review Submission Date: 2022-07-17

Review Title: Walking shoe
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Review Description: The most comfortable shoe I've worn. Many senior people on the street tell me how nice they look. And ask where I purchase them. When I tell them the price of the shoe, they can't believe how inexpensive the shoes are.

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Reviewer Name: James A Gauthier

Review Submission Date: 2022-07-16

Review Title: Awesome Pickleball Shoes!!
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Review Description: I just received my pair of Fitville Amadeus Pickleball shoes on July 7th and took them for a 3-hour Pickleball doubles match on July 8th and loved them!! They are the most comfortable shoes that I have ever purchased!! I was previously wearing Brooks Revel 2 shoes and was having a tough bout of Plantar Fasciitis. After playing Pickleball for three hours wearing my Fitville Amadeus shoes, I had no pain at all!! They provide plenty of stability and grip on the court so you can feel confident about going all out for all of your shots!! I am stoked!!