Users Voice for Thefryecompany

80% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
16% users rated Excellent
Pie Chart Review Representation for Thefryecompany
Thefryecompany Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 03 Aug 2019

Last updated by on 07 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Nov 2022 5 1.4 4 4.1 5 4.2
Dec 2022 1 5 5 5 2.2 5
Jan 2023 5 1.4 2.6 3 5 3.3
Feb 2023 1 1.3 5 5 1.3 5
Mar 2023 1 5 5 5 1.2 5
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Detailed Thefryecompany Review by

Introduction

The Frye Company is a reputable company that has become synonymous with high-quality leather products. For more than 150 years, it has been crafting timeless products with a focus on quality craftsmanship and materials.

Pros and Cons

Pros:
  • High-quality leather products
  • Wide selection of boots, shoes, and bags
  • Frequent promotions and discounts
  • Free shipping on orders over $150
Cons:
  • Products can be expensive
  • Limited selection of sizes in some styles
  • Shipping times can be slow
  • Returns can be difficult in some cases

User Experience

The Frye Company's website is clean and easy to navigate. The homepage showcases some of the brand's most popular products, and users can easily browse by category or search for specific items. Product pages are detailed and include multiple images and customer reviews.

Pricing and Value for Money

The Frye Company's products can be expensive, but they are made to last. The quality craftsmanship and materials make them a worthwhile investment for those looking for long-lasting, high-quality leather products.

Alternatives

Some alternatives to The Frye Company include:
  • Red Wing Shoes
  • Alden Shoes
  • Allen Edmonds
  • Wolverine

Customer Service

The Frye Company's customer service is responsive and helpful. They offer phone and email support, as well as a detailed FAQ section on their website.

Product Quality and Selection

The Frye Company's products are known for their high quality and durability. They offer a wide selection of boots, shoes, and bags, with many styles and colors to choose from.

Website Usability

The Frye Company's website is easy to use and navigate. It loads quickly and is optimized for both desktop and mobile devices.

Returns and Exchanges

The Frye Company offers free returns and exchanges within 30 days of purchase. However, returns can be difficult in some cases, as customers are required to obtain a return authorization number before returning their items.

Promotions and Discounts

The Frye Company frequently offers promotions and discounts on their products. These can be found on their website or through their email newsletter.

Reputation

The Frye Company has a strong reputation for quality and craftsmanship. They have been in business for over 150 years and have become a trusted name in the leather goods industry.

Payment Options

The Frye Company accepts all major credit cards, as well as Paypal.

Loyalty Programs

The Frye Company does not currently offer a loyalty program.

Customer Reviews

The Frye Company's products have largely positive customer reviews. Customers praise the quality and durability of their products, although some have noted that sizing can be inconsistent.

Community Involvement

The Frye Company is committed to giving back to the community. They partner with various charitable organizations and sponsor events throughout the year.

Shipping and Costs

The Frye Company offers free shipping on orders over $150. Shipping times can vary, and international shipping costs can be high. However, they do offer international shipping for those outside of the United States.

Thefryecompany Recent User Reviews

User Rating

👤

Reviewer Name: Charlie Jacobs

Review Submission Date: 2023-02-01

Review Title: Order placed 3 weeks ago customer…
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Review Description: Order placed 3 weeks ago customer service lie I’ve got one person saying it’s not dispatched yet another saying it was dispatched yesterday, dhl saying that the label was made 2 weeks ago but nothing has been handed to them can’t believe a company can treat people like this and get away with it especially when your spring £400+ on a pair of boots

👤

Reviewer Name: MS

Review Submission Date: 2023-01-27

Review Title: Order placed 11 days ago
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Review Description: Order placed 11 days ago, yet still no shipping status. Called and emailed multiple times, got gibberish response! Stay away from this company.

👤

Reviewer Name: Jean W.

Review Submission Date: 2022-12-28

Review Title: Terrible company
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Review Description: Terrible company. I bought a $400 boots for my wife as as Christmas gift. I never received them. Fedex tracking number kept showing pending after a month. I called the company they said they have no liability and that I should deal with the third company myself. That they won’t process a refund. They also said I should’ve insured the package, I never saw that option when purchasing online.Regardless I’ve never had this situation happening especially with high end products.Very disappointing to get robbed like this.

👤

Reviewer Name: Renee B.

Review Submission Date: 2022-09-30

Review Title: Poor Quality
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Review Description: The Frye socks have the Frye name on them. They are soft as advertised. After one wash, they look so bad that I would be embarrassed to wear them.

👤

Reviewer Name: Alvin Pinon

Review Submission Date: 2022-06-21

Review Title: Worst company ever
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Review Description: Worst company ever! They sell squeaky shoes and their quality is lousy ! They block customers from calling and will not give address to send complaints! But they don’t stop sending advertisements and text messages! They sell 400-600 dollars squeaky shoe !! Don’t buy from Frye!!

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Reviewer Name: Patrick Corrigan

Review Submission Date: 2022-05-26

Review Title: The FRYE Company is deceptive
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Review Description: The FRYE Company is deceptive. I paid around $47.50 for FedEx 2Day shipping, which was said to arrive in 2-3 business days. I ordered on a Saturday. By Thursday afternoon (four business days later--Monday, Tuesday, Wednesday, Thursday), the bag had not arrived. Notwithstanding this indisputable arithmetic, the customer care team at FRYE said that delivery by Thursday was within their FedEx 2Day shipping promise. This company is so deceptive they will tell you 1 + 1 + 1 +1 = 3. Imagine how deceptive they must be about the quality of their product.

👤

Reviewer Name: Kerry Parker

Review Submission Date: 2022-04-23

Review Title: Haven't received order....
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Review Description: Placed an order haven't received it and also no one is answering my emails!!!!Avoid

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Reviewer Name: Dave Haney

Review Submission Date: 2022-03-29

Review Title: Absolutely the worst company I have…
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Review Description: Absolutely the worst company I have ever purchased anything from. Product quality is worse than I could ever thought of. I have sent 5 inquiries in against their defective goods policy only to be met with silence. The private equity firm that bought this company is a turn and burn and doesn’t give one crap about anything. This company is everything that is wrong and there products are absolute crap!!

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Reviewer Name: Angela

Review Submission Date: 2021-11-01

Review Title: Buyer beware
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Review Description: Buyer beware! They do everything possible not to process returns. I tried retuning shoes on 1026 and was told that the system was down and that they would call me the following day to process. No call. 111 I tried processing the return to be told that their systems were down. What an awful company and what a SCAM!

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Reviewer Name: Angela

Review Submission Date: 2021-11-01

Review Title: Buyer beware
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Review Description: Buyer beware! They do everything possible not to process returns. I tried retuning shoes on 10/26 and was told that the system was down and that they would call me the following day to process. No call. 11/1 I tried processing the return to be told that their systems were down. What an awful company and what a SCAM!