Users Voice for Themeforest

27% users rated Terrible
5% users rated Poor
2% users rated Average
4% users rated Very Good
63% users rated Excellent
Pie Chart Review Representation for Themeforest
Themeforest Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Oct 2019

Last updated by on 06 Mar 2023

"I believe in writing for humans than for bots and this is what motivates me to write better, clearer, and easier every day."
Nov 2022 5 3.9 3.6 1.4 1 1
Dec 2022 2.5 5 5 5 5 5
Jan 2023 5 3.1 4.9 1.4 4.9 5
Feb 2023 2.4 5 5 1.3 3 1.5
Mar 2023 2.3 5 5 5 5 5
Line Chart for Rating of peer stores

themeforest.net

jomashop.com

depositphotos.com

booking.com

boomf.com

shutterstock.com

Detailed Themeforest Review by

Introduction

ThemeForest.net is a marketplace that offers a wide range of themes and templates for websites, online stores, blogs, and other digital projects. The platform is part of the Envato Market network, which has become a favorite destination for millions of developers, designers, and website owners around the world.

Pros and Cons

Pros:
  • Large selection of themes and templates from various categories and industries
  • High-quality products from top-rated authors and developers
  • Affordable and flexible pricing options for both individual and business needs
  • User-friendly platform with easy-to-search and filter options
  • Responsive customer service and support
Cons:
  • Product quality may vary depending on the author and category
  • No refunds or exchanges for digital products
  • Some categories may be overcrowded, making it difficult to find specific products

User Experience

The user experience on ThemeForest.net is generally positive, with users easily navigating the site and finding the products they need. Searching and filtering options are straightforward, and product pages provide detailed features, screenshots, reviews, and ratings. Users can also preview the products before purchase to ensure that they meet their specific needs.

Pricing and Value for Money

The pricing at ThemeForest.net varies depending on the product, author, and license. However, users can find affordable options for both personal and commercial projects. Additionally, the platform offers regular discounts and promotions to help users save money. Overall, the products offer good value for money, especially considering the high-quality design and functionality.

Alternatives

While ThemeForest.net is a popular marketplace, there are several alternative options for users looking for themes and templates. Some of these include:
  • TemplateMonster
  • WordPress.org Theme Directory
  • Elegant Themes
  • StudioPress

Customer Service

ThemeForest.net offers responsive and helpful customer service and support. Users can contact the support team through email, live chat, or forums to receive assistance with their purchases, downloads, or any other issues they may encounter.

Product Quality and Selection

ThemeForest.net offers a wide selection of products from various categories, including WordPress, Shopify, HTML, Joomla, and more. The quality of products can vary depending on the author and category, but the platform generally features high-quality designs, functionality, and coding.

Website Usability

The website usability at ThemeForest.net is user-friendly, with easy-to-navigate menus, search bars, and filters. The product pages provide detailed information about each product, including features, screenshots, and ratings, allowing users to make informed purchasing decisions quickly.

Returns and Exchanges

Due to the digital nature of the products on ThemeForest.net, returns or exchanges are generally not possible. However, in rare cases where a user encounters issues with their purchase, they can contact the support team for assistance.

Promotions and Discounts

ThemeForest.net offers regular promotions and discounts on various products, allowing users to save money while still accessing high-quality themes and templates.

Reputation

ThemeForest.net has a reputation for providing high-quality products from top-rated authors and developers. The platform has earned trust and loyalty from millions of users around the world.

Payment Options

ThemeForest.net offers various payment options, including credit cards, PayPal, and bank transfers, ensuring that users can make payments conveniently and securely.

Loyalty Programs

ThemeForest.net does not offer any loyalty programs at this time. However, users can benefit from regular promotions and discounts.

Customer Reviews

ThemeForest.net provides users with the ability to leave reviews and ratings, allowing other users to make informed purchasing decisions. The reviews and ratings are generally positive, reflecting the high-quality design and functionality of the products.

Community Involvement

ThemeForest.net has an active community of authors, developers, and users who engage with each other through forums, social media, and other channels. The community involvement adds to the overall user experience and helps users find resources and support for their digital projects.

Shipping and Costs

As a digital marketplace, ThemeForest.net does not involve any shipping or physical costs. The platform offers affordable digital products that can be downloaded instantly after purchase.

Themeforest Recent User Reviews

User Rating

5 stars

194

4 stars

26

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Reviewer Name: William Wolfe

Review Submission Date: 2023-02-04

Review Title: How does it work? No Reply
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Review Description: I ask how to get it to work and no reply as of yet. If don't hear soon I will ask for a REFUND.

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Reviewer Name: Amanda O

Review Submission Date: 2023-02-03

Review Title: No customer service
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Review Description: No trial on themes. Theme not suitable for needs. Contacted very soon after purchase, to request refund as per their polices, but they just ignore all communications. Non existent customer service.Was planning to instead purchase other themes which would be more suitable but would never again use them and would recommend to anyone to avoid.

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Reviewer Name: Felipe Lima

Review Submission Date: 2023-02-03

Review Title: Themeforest is the greatest and easiest
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Review Description: Themeforest is the greatest and easiest place to buy templates, plugins and others another's tons of digital products with security and confidence.

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Reviewer Name: customer

Review Submission Date: 2023-02-03

Review Title: Great start for newbies
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Review Description: I’ve purchased and downloaded two themes recently and it’s been a great experience.Being new to WP development I needed some support, but was able to figure things out through the documentation provided by the theme creators.I do think there should be some more video tutorials for newbies like me to give a better onboarding experience - good job everyone!

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Reviewer Name: Kemal Ar?c?

Review Submission Date: 2023-02-02

Review Title: the customer service is literally a…
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Review Description: the customer service is literally a disgrace... because the most ridiculous site and the answer I've ever seen in my life. they blocked me during shopping. It doesn't matter at all what is going on(maybe software mistake etc.), but I just emailed for my curiosity. and the answer is "we blocked you because of our pleasure." in this sense that something came to me. i think they're collecting card information. because I was blocked after the pay screen. i would not recommend using this site.

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Reviewer Name: Cynthia

Review Submission Date: 2023-02-02

Review Title: I love this theme
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Review Description: This is a very beautiful theme, and I absolutely love it. It's so customizable and has more than I could ask for. I was having a few issues and reached out to customer support. I received excellent support from Mint. All of my questions were answered and they even customized a feature for me. I highly recommend this theme and the company is great to work with.

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Reviewer Name: PREFET

Review Submission Date: 2023-02-02

Review Title: electman 39
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Review Description: I bought the template, here is the link: electman 39But when I unzip the File the child theme is not there.

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Reviewer Name: Prince

Review Submission Date: 2023-02-02

Review Title: Payment Options
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Review Description: Add a VISA card payment option. It's difficult making payments when you do not have a PayPal or Skrill account.

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Reviewer Name: customer

Review Submission Date: 2023-02-01

Review Title: Do not buy any themes without a trial…
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Review Description: Do not buy any themes without a trial period (they do not have this option it’s sham) as these themes are mostly incompatible with the recommended plugins …besides their support is pathetic to the extent they just blame it on the server space without giving the right resolution or recommendation of server space

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Reviewer Name: DIDIER C

Review Submission Date: 2023-01-31

Review Title: An aging proposal...
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Review Description: Themeforest is a very good platform for everything "templates", but over the years, it hasn't really been renewed: old-fashioned interface, always the same templates put forward and not necessarily the best...lack of creativity and fun...

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