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14% users rated Poor
14% users rated Average
0% users rated Very Good
14% users rated Excellent
R
Ric Thompson
I have not done business with them for…
My review for themountain.com I have not done business with them for a couple years...and it looks like things are getting bad. My first shirt with their brand was bought in about 1992. Was the best shirt I ever owned until it was lost in a house fire in 2019: that's right, I keep my stuff that long! So, after the house fire I went back to them to replace hundreds of dollars in merchandise. HUGE disappointment. Within months the Ts had holes in them, and the printing is flaking off. So very sorry to see such a great product go down the drain M
Max Caley
Looks like The Mountain has gone bust
My review for themountain.com Looks like The Mountain has gone bust. I ordered 2 months ago, $150 order. Never shipped. Lots of excuses from customer services. Now they won't reply and their website is down. S
Severine Vaerendonck
A Brand You Can Trust: My Positive Experience with Themountain.com
It's important to share positive experiences! I recently made a purchase from Themountain.com, and I have nothing but praise for their exceptional service. The quality of the products exceeded my expectations, and the timely delivery was impressive. I ordered a variety of shirts and sweatshirts, and each item was carefully packaged and arrived in perfect condition. The designs were vibrant and unique, showcasing the brand's creativity and attention to detail. What truly set Themountain.com apart was their outstanding customer service. I had a question about sizing, and their team responded promptly with helpful guidance. The entire shopping experience was seamless and enjoyable, from browsing the website to receiving the products. I can confidently say that Themountain.com has gained a loyal customer in me. I look forward to exploring more of their collections and adding to my wardrobe with their stylish and comfortable pieces. Thank you for making shopping online a delight! J
JAY
It’s alright. Could have been better
My review for themountain.com It's alright. The cotton shirts I enjoyed acceptably, but then I decided to try their Triblend shirts consisting of 55% cotton, 25% rayon, 20% polyester. The expectation was cut short honestly. I would mind a margin error of 5% in relation to the photos they showed of how the shirt looks, but I simply feel disappointed after receiving it in person. The Triblend shirts don't look as good as the photo or even near it in comparison to the cotton shirts. They do feel comfortably and lighter, but what image you represent as the product you sell should also reflect in person when purchased and received. And for the higher price I expected better. C
Coop
Heavy 100% cotton, beautiful graphics exactly as pictured.
My review for themountain.com Just got my fourth mailorder from The Mountain. I started buying for the graphics and was very pleased to find they are high quality heavyweight shirts, not the thin half polyester stuff that is increasingly the norm. The graphics have all been perfect and exactly as seen in the ad photos. My first Mountain shirts were bought in an actual store; I still have them after more than 10 years, they are still in good shape and I still wear them. I've never had a graphic crackle or chip off even after 10 years of washing. One time there was a problem with something I ordered (ended up out of stock), and their customer service responded to my query immediately. They also have frequent sales and deals. By far the best teeshirt company I've ever bought from; I highly recommend. C
CustomerAJ
No longer a good company
My review for themountain.com This used to be a company that sold quality products. Last year I ordered a couple t-shirts at $30 a pop. These were honestly the same quality you would find at the dollar store. They advertise no Plastisol...bullcrap. These shirts were covered in it to the point of flaking. So I gave them another chance. It took them almost a month to send me a mug I ordered. Lo and behold, it arrives poorly packaged and broken. Quelle suprise. We'll see how long it takes them to respond. Mail order companies in the 80s had a better response rate than these fools. S
SH
Either a scam, absolutely no customer service
My review for themountain.com Failed to ship my items after four weeks. I reached out to the company multiple times and received absolutely no response. I had to have the third party payer I used reverse the orders. DO NOT ORDER FROM HERE
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Introduction
TheMountain.com is a renowned online retailer that specializes in offering a wide range of high-quality and unique apparel, accessories, and home decor items. With an impeccable reputation and a strong commitment to customer satisfaction, TheMountain.com has become a go-to destination for individuals who appreciate distinctive and artistically designed products. In this comprehensive review, we will delve deeper into various aspects of TheMountain.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.Pros and Cons
- Pros:
- TheMountain.com offers a vast selection of unique and visually appealing products, showcasing original designs.
- The quality of the products is outstanding, with attention to detail and a commitment to using eco-friendly materials.
- Customers can enjoy a seamless and user-friendly shopping experience on the website, with intuitive navigation and easy-to-find categories.
- There are regular promotions and discounts available, allowing customers to own their favorite items at affordable prices.
- TheMountain.com has a strong reputation for excellent customer service, ensuring that any concerns or issues are addressed promptly and efficiently.
- Customers have the option to join the loyalty program, unlocking exclusive benefits and discounts for their continued support.
- The company actively engages with the community through various philanthropic initiatives and partnerships.
- Cons:
- Some customers may find the pricing of certain products to be slightly higher compared to similar items available elsewhere.
- Shipping costs can be a bit high, particularly for international customers.
- The availability of certain sizes or designs may be limited, leading to potential disappointment for those seeking specific products.