Users Voice for Thepaperstore

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Thepaperstore Overall rating
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Review article published on: 07 Apr 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 2.6 3.4 1.8 1.5
Feb 2023 5 5 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Thepaperstore Review by


The Paper Store is a retail store that specializes in offering stationery, gifts, fashion accessories, home decor, and jewelry. The store has been in operation since 1964 and currently has over 80 branches. In addition, the store has an online platform that caters to customers worldwide, offering a broad range of products.

Pros and Cons

Pros: - Offers a wide range of quality products - Wide variety of gift options - Easy to use website - Acceptable shipping and return policies Cons: - Some products can be expensive - Limited stock in brick and mortar stores

User Experience

The website is easy to navigate, and the products can be easily located. The main categories are well defined, and the search function works well. Users can filter their searches based on category, brand, price range, and color. Additionally, the website has a clean and professional aesthetic.

Pricing and Value for Money

The Paper Store offers a wide range of items, with products priced from $1 to over $150. Additionally, they offer promotions and discounts, with customers getting free shipping for orders above $75. The prices are competitive and represent good value for money.


Other online stores that offer similar products include Hallmark, Paper Source, and Papyrus.

Customer Service

The Paper Store has a customer service team available to answer inquiries and address issues customers may have. The team can be reached via email or phone, and customers can expect prompt responses.

Product Quality and Selection

The Paper Store offers a broad range of quality products, with items sourced from well-known brands. The products are varied, ranging from stationery, souvenirs, watches, and home decor. The products are of good quality and are sourced from reputable suppliers.

Website Usability

The website is easy to use, with a clean interface and effortless navigation. The website is optimized for quick loading speeds, making it ideal for online shopping.

Returns and Exchanges

The Paper Store has an acceptable return policy that allows for the return of items within 60 days for a full refund or exchange. The returned items must be in their original condition and accompanied by a receipt.

Promotions and Discounts

The Paper Store offers discounts and promotions throughout the year, including seasonal sales and special offers for new and returning customers. Additionally, customers can earn rewards points for purchases made through the rewards program.


The Paper Store has an excellent reputation, with many positive reviews from satisfied customers. The store has been in operation for over 50 years and has an established clientele.

Payment Options

The Paper Store accepts various payment methods, including Visa, MasterCard, American Express, Discover, and PayPal.

Loyalty Programs

The Paper Store offers a rewards program that allows customers to earn points for purchases made. The earned points can be used for discounts on future purchases.

Customer Reviews

The Paper Store has received many positive reviews from satisfied customers. The reviews highlight the quality of the products, excellent customer service, and the ease of online shopping.

Community Involvement

The Paper Store is committed to giving back to the community and has partnered with various organizations to support local charities, educational programs, and health initiatives.

Shipping and Costs

The Paper Store offers shipping options for customers worldwide, with varying costs depending on the destination and weight of the items. Customers can track their orders and expect prompt delivery times.