Thepinballcompany Reviews

Voted Good (5/5)

114 Votes

20 Reviews

Vote Now

Outstanding Service Beyond Expectations

Sharing my experience with thepinballcompany.com is a must. Our government agency had the pleasure of working with their sales department, and I cannot emphasize enough how accommodating and supportive they were throughout the procurement process of our pinball machines. Despite the numerous guidelines and stipulations we had to adhere to, the team at The Pinball Company went above and beyond to ensure a smooth and hassle-free experience. From patiently guiding us through the necessary steps to swiftly handling all the paperwork, their professionalism and efficiency were truly commendable. Once the tedious process was completed, we were pleasantly surprised by the prompt delivery of our machines. The turnaround time exceeded our expectations, showcasing their dedication to exceptional service. I am immensely grateful for their outstanding support and seamless execution. The Pinball Company truly stands out for their commitment to customer satisfaction and top-notch products. I wholeheartedly recommend them to anyone in search of a reliable and customer-centric company. Thank you, The Pinball Company, for a job well done!

Trustworthy Excellence: A Heartfelt Testimonial

It's with immense pleasure that I rate thepinballcompany.com with 5 shining stars! From start to finish, the experience was nothing short of exceptional. I was blown away by their stellar communication, always prompt and thorough in addressing all my inquiries before and after making my purchase. Dominic, in particular, went above and beyond to ensure my satisfaction, proving to be a true gem in customer service. Having now experienced their top-notch support, I have no doubts that this level of dedication will persist if I ever require further assistance with my new pinball machine. The team's commitment to excellence truly shines through, making them a company worth trusting without hesitation. In a world where exceptional customer service can be rare, thepinballcompany.com stands out as a beacon of authenticity and reliability. Kudos to the amazing people behind this great company - you have earned my trust and admiration!

Transformed from Novice to Expert: A Journey with The Pinball Company

Diving headfirst into the world of pinball machines, I stumbled upon thepinballcompany.com, and what a find it was! Two years and multiple purchases later, I am still awestruck by the stellar service and support received. From the moment of perusing options to the final purchase and post-sales assistance, every step of the way was seamless and professional. As a newcomer to the intricate world of pinball, the journey could have been overwhelming. However, thanks to The Pinball Company and their dedicated support, specifically from Dominic, what could have been a daunting process turned into a delightful discovery. The guidance and assistance provided were invaluable, transforming me from a novice into an enthusiast. Zero complaints and only praises to sing for this outstanding company. If you are seeking not just a product but a partner in your gaming adventures, look no further than The Pinball Company. Thank you for making my experience unforgettable!

Exemplary Service Beyond Expectations

Sharing my experience with The Pinball Company is a joyous occasion. From the moment I engaged with Dominic and his team, I knew I was in for a treat. Their service is nothing short of perfect, providing stellar guidance, invaluable customer service, and seamless communication throughout. My journey with The Pinball Company has been nothing short of exceptional. With each interaction, my confidence in their expertise and dedication to customer satisfaction only grew. They effortlessly navigated every query I had, ensuring a smooth and informed purchasing process. Having purchased four machines from The Pinball Company, I can confidently say that my trust in them has only deepened. Their commitment to excellence shines through in every aspect, from timely deliveries to impeccable product quality upon arrival. I eagerly anticipate adding more machines to my collection, solely due to the unparalleled experience I have had with this company. If you seek a partner in your pinball passion, look no further than The Pinball Company. Their dedication to their craft and customers is truly unmatched, setting a standard that others can only aspire to reach.

Turning Frustration into Patience: A Testimonial of Resilience

Stepping into the realm of pinball enthusiasm, I embarked on a quest for the perfect machine, stumbling upon thepinballcompany.com. Despite my initial anticipation, my dreams were in for a rude awakening with what transpired to be a challenging customer service experience. Navigating through their online platform, I found myself facing a frustrating encounter marked by rudeness and unprofessional behavior during my interaction. The disappointment of encountering such a demeanor left me baffled, questioning the lack of empathy and courtesy. Nevertheless, amidst the chaos of poor customer service, a silver lining emerged. Despite the initial setbacks, I made a conscious decision to remain patient and composed. Realizing that challenges often present opportunities for growth, I chose to see beyond the negativity and focus on my quest for the perfect pinball machine. While the journey with thepinballcompany.com may have been marked by rocky terrain, I emerged with a strengthened resolve and newfound appreciation for exceptional customer service. It is my hope that through my experience, there will be a positive shift towards fostering a culture of respect and empathy within the realm of pinball enthusiasts. In every challenge lies an opportunity for growth, and I am grateful for the lessons learned along this turbulent but enlightening path.

A Thrilled Corvette Enthusiast’s Experience

As a passionate Corvette owner, I cannot contain my excitement after my recent purchase from thepinballcompany.com. The arrival of my Corvette Pinball machine was not just prompt but also incredibly well-packaged, ensuring its safe journey even down two flights of stairs. Upon unboxing, I was delighted to find the machine looking as pristine as if it were brand new, and the gameplay experience was flawless. What truly set this experience apart was the exceptional support provided by Brooke. Her attentiveness and assistance truly made me feel valued as a customer, adding an extra layer of satisfaction to the entire process. Thank you to the team at thepinballcompany.com for exceeding my expectations and leaving me as one very happy Corvette enthusiast!

Unmatched Customer Care at The Pinball Company!

My encounter with thepinballcompany.com was nothing short of exceptional. While purchasing two Pinball machines, I encountered a minor issue with a part. However, thanks to Brooke's unparalleled assistance and warm demeanor over the phone, the problem was swiftly resolved, surpassing all my expectations. The Pinball Company's commitment to customer satisfaction is truly commendable, making me a loyal customer for future purchases. I wholeheartedly endorse this company to anyone in search of top-notch service and quality products. Look no further than The Pinball Company for an incredible buying experience!

Above and Beyond: A Customer’s Delight with The Pinball Company

Brooke and The Pinball Company truly set the gold standard in customer service. My experience with them was nothing short of exceptional. From the moment I reached out, Brooke's attention to detail and lightning-fast support exceeded all my expectations. The purchasing journey was seamless and stress-free, making me feel valued as a customer. The product, "The Hobbit Gold," is not just a game; it's a treasure that brings joy to my family and friends. I wholeheartedly recommend The Pinball Company to anyone in search of a top-notch buying experience. Thank you, Brooke, and The Pinball Company for making my dreams come true!

Unparalleled Service and Endless Fun Await at The Pinball Company!

Working with The Pinball Company was an absolute delight! From start to finish, every interaction was met with professionalism and efficiency. Their attention to detail and commitment to customer satisfaction truly set them apart. I couldn't be happier with the gaming goodies I received, and I know I'll be returning for more in the future. Thank you to The Pinball Company for making my experience so seamless and enjoyable. I highly recommend their services to anyone in search of top-notch gaming products and exceptional customer care. Warm regards, Steve Swick Swick Broadcasting Company, Local Radio Networks

Exceeding Expectations: A Seamless Experience from Start to Finish

From the moment I reached out to thepinballcompany.com, I knew I was in good hands. Their exceptional customer service team not only answered all my questions promptly but also went above and beyond to ensure that I felt confident in my purchase. When my item arrived earlier than expected and in perfect condition, I was pleasantly surprised by the level of professionalism and care taken by the company. The setup process was a breeze, thanks to their detailed instructions and support. I am thrilled with my purchase and the seamless experience provided by The Pinball Company. As I continue to enhance my game room, there is no doubt that I will be turning to them for all my future needs. Thank you for exceeding my expectations and delivering a service that truly sets you apart from the rest.

Rediscovering Memories: A Five-Star Experience with thepinballcompany.com

When I stumbled upon thepinballcompany.com, I never expected to find such a gem in the world of arcade gaming. From the moment I reached out to Nic and his team, I was met with unparalleled customer service. Their dedication to answering every query, both before and after delivery, truly sets them apart. The Arcade Classic stand-alone box I ordered exceeded all expectations. Not only was it delivered promptly, but it arrived in pristine condition, showcasing the company's commitment to quality. The nostalgia that washed over me as I unpacked over 50 pre-loaded games was simply priceless. thepinballcompany.com offers not just products, but a gateway to cherished memories. The reasonable pricing, considering the array of games included, makes it a steal. Each play session transports me back to my teenage years, evoking a sense of joy and excitement like no other. I wholeheartedly recommend thepinballcompany.com to anyone in search of classic arcade or pinball machines. Trust me, you won't be disappointed; it's a five-star experience all the way.

Rediscovering Nostalgia: A Testament to Timeless Fun

In a heartfelt review of thepinballcompany.com, I am thrilled to share my delightful experience that has allowed me to reconnect with a piece of my past. Through a thoughtful gesture from my spouse, I was gifted a pinball machine for Christmas, sparking waves of nostalgia and joy within me. The exceptional service provided by thepinballcompany.com truly sets them apart. From the initial inquiry to the delivery of the product, their dedication and expertise shone through. The quality of the pinball machine, despite its vintage of 23 years, exceeded all our expectations. It was a testament to their commitment to excellence. Transported back to my college days in the 1970s, where pinball machines were a staple of my recreational activities, owning one now feels like a dream fulfilled. As I navigate through the lights and sounds of the machine, it's as if time has stood still, allowing me to relive those carefree moments once again. This purchase has not only added a cherished item to my bucket list but has also brought my family together in laughter and friendly competition. Playing alongside my children and grandchildren has created lasting memories that we treasure each day. To thepinballcompany.com, thank you for helping me recapture my college youth and for providing a source of endless entertainment and joy for generations to come.

Exceptional Customer Care by The Pinball Company

Having decided to bring the joy of a pinball machine into our home, we turned to thepinballcompany.com for guidance. From the initial consultation to the seamless delivery, every interaction with The Pinball Company exuded excellence. Their insightful advice on selecting a machine that would stand the test of time showcased their dedication to customer satisfaction. Upon delivery, any concerns about installation were quickly alleviated by their knowledgeable team, who were readily available for support. The ease of reaching a real person during business hours highlighted a rare commitment to personalized service in today's digital age. The Pinball Company not only provided a product but an experience marked by genuine care and expertise. This level of attention to detail and genuine concern for customer needs truly epitomizes what exemplary customer service should be. Thank you, The Pinball Company, for setting the bar high with your unparalleled dedication to your customers.

An Unforgettable Journey with The Pinball Company

Reflecting on my experience with thepinballcompany.com, I am filled with gratitude for Nic and Brooke. Their expertise and professionalism truly shined as they guided me effortlessly through the purchasing process. With their help, I was able to acquire all the pinball machines I had been dreaming of, and they even accommodated a personalized payment plan for me. Upon delivery, I was amazed at the pristine condition of the machines and the expert installation services provided. This level of dedication and attention to detail is unmatched. I am beyond satisfied with my experience and would not hesitate to recommend The Pinball Company to anyone in search of top-notch service and products. Look no further than this outstanding team for all your pinball needs!

Indulge in Unmatched Pinball Adventure

Embarking on my journey with thepinballcompany.com has truly revolutionized my game nights. Having acquired the original Wizard of Oz and its 75th-anniversary edition, my latest order for The Hobbit promises nothing short of an immersive experience. The wizardry of Wizard of Oz never fails to captivate all players, including myself, with its captivating features that redefine traditional pinball gameplay. The thrill of uncovering new features in each game session adds an extra layer of excitement to the play, setting these machines apart from any other pinball experience I've had. Should you seek the pinnacle of pinball entertainment, your quest ends here. From innovative gameplay to nostalgic charm, thepinballcompany.com truly delivers an unparalleled pinball experience that will leave you craving for more. Get ready to elevate your game nights to new heights – it's an adventure like no other.