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Sabrina
Company did not deliver my parcel…
When I first ordered from thetribeconcepts.com, I was excited to receive my parcel and try out their products. Unfortunately, my experience took a turn for the worse when the company failed to deliver my package, citing a technicality regarding the telephone number on the form. Despite providing a clear delivery address with individuals available to receive packages throughout the day, the company's driver returned empty-handed without notifying me. This lack of communication only added to my frustration and disappointment. To make matters worse, the promised refund timeline of 7-8 days came and went with no sign of the reimbursement. As days turned into weeks, I found myself increasingly frustrated by the lack of follow-through on their commitment. The entire ordeal left me feeling undervalued as a customer and skeptical of the company's promises. It's disheartening when a brand fails to uphold its end of the bargain, especially after eagerly anticipating the arrival of their products. While I was initially drawn to thetribeconcepts.com for their offerings, this experience has given me pause and led me to question their reliability and customer service. Needless to say, the letdown has left me reluctant to engage with their brand in the future.
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