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Rate Thewarmingstore
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0% users rated Poor
0% users rated Average
10% users rated Very Good
30% users rated Excellent
M
Marie
VERY BAD EXPERIENCE
My review for thewarmingstore.com VERY BAD EXPERIENCE - WRONG INFO DISPLAYED ON THE WEBSITE, NO HELP. When ordering, at the top of the website it says that delivery is free but I had to pay 30$ for shipping of a pair of gloves. Then, even if I see that I'm on a Canadian website (little CAN flag next to the sign in mention) I realized that the charge was in $US !!! Finally I got a call from Fedex saying I will have to pay for import fees !!! Nothing of this was stated on the site. A $129 pair of gloves ended up being paid 240$ !!!! Impossible to talk to anybody by phone, no answer to email. This company isnt serious. C
Consumer
Do not Order from this company
My review for thewarmingstore.com First you have to pay 10$ for a label to exchange a size. They refused to waive this fee. Second no one responds to your emails. Then they didn't want to honor the sale price, ON AN EXCAHNGE. I WILL NEVER PURCHASE from this company again. When you pay 180$ for a pair of slippers you should be able to exchange them for free. Not to mention I was told that that my new order will not ship until 7-10 business days. Never again with this company. Unfortunately, Just go buy them from somewhere else! I wish I would have! I
ihunt
From Frustration to Satisfaction: A Genuine Review of The Warming Store
As a customer who values quality products and exceptional service, my experience with The Warming Store was initially disappointing. I purchased a pair of remote control heated socks, only to receive a faulty product - they arrived dirty, and the remote control was non-functional. To make matters worse, my attempts to secure a return authorization number became a frustrating week-long ordeal, leaving me feeling misled and dissatisfied. However, amidst these challenges, The Warming Store displayed a remarkable turnaround. Their customer service team, upon understanding my situation, swiftly resolved the issue. They not only provided me with a prompt return authorization but also went above and beyond to ensure that I received a replacement pair of socks that exceeded my expectations in terms of both cleanliness and functionality. Through this journey, I learned that every company can face mishaps, but it is their response that truly defines their commitment to customer satisfaction. The Warming Store proved their dedication to making things right, leaving me not only with heated socks that actually work but also with a renewed sense of trust in their brand. I am grateful for the way The Warming Store addressed my concerns and turned my frustration into satisfaction. It is with genuine appreciation that I acknowledge their efforts and recommend them to others seeking reliable heated apparel and top-notch customer service. Thank you, The Warming Store, for transforming my experience and proving that customer loyalty is truly earned through exemplary service. S
sherie purie
Totally unreliable and exploitative practices
My review for thewarmingstore.com I paid $65 expedited shipping and it’s three weeks and have still not received the batteries for my heated ski gloves. I demanded my refund for the shipping and they refused. They have an F rating on BBB. Many other customers seem to have had the same problem. I don’t trust them at all. F
Fred Meine
Updated
My review for thewarmingstore.com I previously submitted a bad review of this company, but am editing it because the company finally did the right thing. P
Patrick O'Connor
DO NOT ORDER FROM The Warming Store!
My review for thewarmingstore.com Placed order on 12/13/22. Paid for expediting shipment, 3 to 5 days. Called and emailed to check status, no reply or call back like they say they will. Called on 12/19/22, spoke to customer service. They stated, "sorry our system didn't let you know they item was backordered, they won't have it in their warehouse until 12/31/22". Please do yourself favor and DO NOT ORDER FROM THE WARMING STORE! A
Aloysious
Great experience
My review for thewarmingstore.com Great experience - bought an item on sale plus found a coupon - and ordered and the warming store had it up and delivered in no time flat - one of the quicker experiences and good deals I have had in a month or so - would spend money with this store again if there was something I needed that they were selling. A
AB C
I had NO issues with my first purchase…
My review for thewarmingstore.com I had NO issues with my first purchase from thewarmingstore and will order from again. My order was correct and shipped VERY FAST !! J
Jim Blazick
Exceeding Expectations Beyond Measure: A Heartfelt Testimonial
From the depths of disappointment emerged a tale of redemption and profound satisfaction, courtesy of thewarmingstore.com. Initially shrouded in doubt and frustration, my journey with this online retailer transitioned into a remarkable experience that surpassed all expectations. Despite a rocky start, where a Christmas gift failed to arrive on time, the unwavering dedication and swift actions of thewarmingstore.com team transformed the narrative entirely. Prompt responses, genuine concern, and a committed effort to rectify the situation highlighted their unwavering commitment to customer satisfaction. In a remarkable display of empathy and professionalism, the team not only expedited a new shipment but also extended gestures of goodwill that illuminated their customer-centric approach. Witnessing their proactive steps to ensure my contentment reinstated my faith in exceptional customer service. As the awaited package finally arrived, the impeccably crafted product mirrored the care and diligence emblematic of thewarmingstore.com. Each detail exuded quality and purpose, underscoring their unwavering dedication to providing nothing but the best to their patrons. In retrospect, what began as a disappointing ordeal transpired into a beacon of exemplary service and genuine care. The unwavering efforts, transparent communication, and unparalleled commitment of thewarmingstore.com have left an indelible mark, not just in fulfilling orders but in surpassing expectations and fostering lasting customer relationships. To all seeking a reliable partner in their shopping endeavors, look no further than thewarmingstore.com - where commitment meets excellence, and customer satisfaction reigns supreme. K
Karen Luke
While trying to find a warming vest for…stores that stand behind what they sale.
My review for thewarmingstore.com While trying to find a warming vest for my son-in-law for Christmas I came across this store. I had never heard of it before and didn’t know anyone that did. I found the vest that I thought would best suit his needs and ordered it. It was the best gift I could have given him. He has worn it every day. They even have a guarantee and an discount. They stand behind what they sale and I like that. Thanks, Karen Luke
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