Users Voice for Thewarmingstore

50% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
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Thewarmingstore Overall rating
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Pricing
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User Interface
Quality

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Review article published on: 30 Dec 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 1.3 4.2 4.7 3.5 4.8
Nov 2022 5 1.4 2.8 3.8 5 4.9
Dec 2022 5 5 5 5 3.3 5
Jan 2023 5 1.4 3.4 4.2 5 4.8
Mar 2023 1 1.3 5 5 3.5 5
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Detailed Thewarmingstore Review by

Introduction

The Warming Store is an online retailer specializing in heated apparel, gear, and equipment for outdoor enthusiasts, workers, and anyone looking to stay warm during cold weather conditions. The website offers a wide variety of products that use battery-powered heating technology to provide warmth without having to wear bulky layers.

Pros and Cons

Pros:
  • Extensive selection of heated products.
  • High-quality and durable products.
  • Fast and reliable shipping.
  • Friendly and knowledgeable customer service.
Cons:
  • High price point compared to non-heated products.
  • Limited selection of non-heated products.
  • Occasional sizing issues with certain products.

User Experience

The Warming Store website is easy to navigate and has a clean layout. Users can easily search for products by category or use the search bar to find a specific item. The product descriptions are detailed, and the product images are clear and high-quality. The checkout process is straightforward, and users can create an account to save their information for future purchases.

Pricing and Value for Money

The pricing of heated products on The Warming Store is on the higher side compared to non-heated products. However, the products are of high quality and durable. The value for money is excellent as the products are long-lasting, and the heating technology helps users stay warm without the need for layers.

Alternatives

Some alternative websites that offer similar products to The Warming Store include Ororo and Volt Heat.

Customer Service

The Warming Store has friendly and knowledgeable customer service. Users can contact customer service by phone or email and receive prompt responses. The website also has a live chat feature for quick support.

Product Quality and Selection

The quality of products on The Warming Store is high. The website offers a wide selection of heated apparel, gear, and equipment that cater to various needs. The products are durable, and the heating technology helps users stay warm even in harsh cold conditions.

Website Usability

The Warming Store's website is easy to use and navigate. Users can easily search for products and filter results by category. The website loads quickly, and the checkout process is smooth.

Returns and Exchanges

The Warming Store offers a 30-day return policy for all products. Users can return products for a refund or exchange if they are not satisfied with the purchase. The website also provides a sizing chart to help users select the correct size for their product.

Promotions and Discounts

The Warming Store offers occasional promotions and discounts to users. Users can sign up for the website's newsletter to receive updates on future promotions and discounts.

Reputation

The Warming Store has a positive reputation for its high-quality products and excellent customer service. The website has received positive reviews on various review sites and has a high rating on Trustpilot.

Payment Options

The Warming Store accepts various payment options, including credit cards, PayPal, Amazon Pay, and Klarna.

Loyalty Programs

The Warming Store does not have a loyalty program currently.

Customer Reviews

The Warming Store has positive customer reviews on various review sites. Users have praised the quality of products and excellent customer service.

Community Involvement

The Warming Store does not have any visible community involvement activities.

Shipping and Costs

The Warming Store provides free shipping on orders over $50 in the US. The website offers various shipping options, including express shipping for an additional fee. The website also ships internationally but at an additional cost.

Thewarmingstore Recent User Reviews

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Reviewer Name: Fred Meine

Review Submission Date: 2022-12-28

Review Title: Bad Customer Service
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Review Description: I bought early to make sure I got it in time for Christmas. When the women's medium looked more like a child size garment, they would not take it back and exchange it even though it was in brand new condition and a product they continued to list for sale on the website. I'll never buy there again.

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Reviewer Name: Patrick O'Connor

Review Submission Date: 2022-12-19

Review Title: DO NOT ORDER FROM The Warming Store!
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Review Description: Placed order on 12/13/22. Paid for expediting shipment, 3 to 5 days. Called and emailed to check status, no reply or call back like they say they will. Called on 12/19/22, spoke to customer service. They stated, "sorry our system didn't let you know they item was backordered, they won't have it in their warehouse until 12/31/22". Please do yourself favor and DO NOT ORDER FROM THE WARMING STORE!

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Reviewer Name: Aloysious

Review Submission Date: 2022-09-20

Review Title: Great experience
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Review Description: Great experience - bought an item on sale plus found a coupon - and ordered and the warming store had it up and delivered in no time flat - one of the quicker experiences and good deals I have had in a month or so - would spend money with this store again if there was something I needed that they were selling.

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Reviewer Name: AB C

Review Submission Date: 2021-12-24

Review Title: I had NO issues with my first purchase…
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Review Description: I had NO issues with my first purchase from thewarmingstore and will order from again. My order was correct and shipped VERY FAST !!

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Reviewer Name: Jim Blazick

Review Submission Date: 2020-12-24

Review Title: Truly awful experience
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Review Description: Truly awful experience. Still haven’t received the product. It won’t arrive in time for Christmas and the customer service has been nonexistent

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Reviewer Name: Karen Luke

Review Submission Date: 2020-03-14

Review Title: While trying to find a warming vest for…stores that stand behind what they sale.
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Review Description: While trying to find a warming vest for my son-in-law for Christmas I came across this store. I had never heard of it before and didn’t know anyone that did. I found the vest that I thought would best suit his needs and ordered it. It was the best gift I could have given him. He has worn it every day. They even have a guarantee and an discount. They stand behind what they sale and I like that. Thanks, Karen Luke

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