Users Voice for Thinoptics

9% users rated Terrible
0% users rated Poor
1% users rated Average
1% users rated Very Good
89% users rated Excellent
Pie Chart Review Representation for Thinoptics
Thinoptics Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 16 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 4.5 4 2.4 3.9 1
Dec 2022 4.6 5 5 5 5 5
Jan 2023 5 4.1 2.6 1.7 3.1 4.9
Feb 2023 3.4 5 5 5 5 3
Mar 2023 5 5 5 5 5 5
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Detailed Thinoptics Review by

Introduction

ThinOptics.com is a website that offers innovative eyewear solutions for people on the go. The website features a range of lightweight and portable reading glasses that can be easily stored in a pocket or purse, making them an ideal option for people who need reading glasses but do not want to carry around bulky frames.

Pros and Cons

Pros:
  • ThinOptics reading glasses are incredibly lightweight and portable, making them a convenient option for people on the go.
  • The glasses come with a durable carrying case that can be attached to a phone or wallet, so they are always within reach.
  • The reading glasses are available in a range of strengths to accommodate different levels of vision correction.
Cons:
  • Some customers have found that the glasses can be uncomfortable to wear for extended periods due to their thin and flexible frames.
  • The glasses may not fit securely on all nose shapes and sizes, which could be a problem for some users.

User Experience

The ThinOptics.com website is easy to navigate and features a clean and modern design. The product pages provide detailed descriptions and images of the different glasses available, making it easy for customers to choose the right pair. The checkout process is straightforward, and customers have the option to create an account to save their information and track their orders.

Pricing and Value for Money

ThinOptics reading glasses range in price from $19.95 to $24.95, depending on the style and strength. While these glasses are more expensive than some other reading glasses on the market, the convenience and portability of the ThinOptics design make them a good value for people who are always on the go.

Alternatives

Some alternative options to ThinOptics reading glasses include:
  • Clip-on reading lenses
  • Compact folding reading glasses
  • Reading glasses with built-in LED lights

Customer Service

ThinOptics offers a 30-day satisfaction guarantee on all of their products, and customers can contact the company via email or phone with any questions or concerns. The website also features a comprehensive FAQ section that provides answers to common questions about the products and ordering process.

Product Quality and Selection

ThinOptics reading glasses are made with high-quality materials and feature durable, flexible frames that are designed to withstand daily use. The glasses are available in a range of styles, including rectangular, oval, and round frames, as well as a variety of colors and patterns. Customers can choose from a selection of different strengths to ensure they get the right level of vision correction.

Website Usability

The ThinOptics.com website is well-designed and easy to navigate, with clear product descriptions and images that make it easy for customers to choose the right pair of reading glasses. The site is mobile-friendly and loads quickly on both desktop and mobile devices.

Returns and Exchanges

ThinOptics offers a 30-day satisfaction guarantee on all of their products. If customers are not satisfied with their glasses, they can initiate a return or exchange by contacting the company via email or phone.

Promotions and Discounts

ThinOptics occasionally offers promotions and discounts on their products. Customers can sign up for the company's email newsletter to receive notifications of special offers and new product releases.

Reputation

ThinOptics has a strong reputation for producing high-quality reading glasses that are both convenient and durable. The company has received positive reviews from customers and has been featured in a variety of media outlets, including The Wall Street Journal and CNBC.

Payment Options

ThinOptics accepts several different forms of payment, including major credit cards and PayPal.

Loyalty Programs

ThinOptics does not currently offer a loyalty program for customers.

Customer Reviews

ThinOptics has received overwhelmingly positive reviews from customers, with many praising the convenience and portability of the reading glasses. Some customers have noted that the glasses can be uncomfortable to wear for extended periods, but overall, the product has received high marks for quality and performance.

Community Involvement

ThinOptics is committed to giving back to the community and has partnered with several organizations to donate reading glasses to people in need.

Shipping and Costs

ThinOptics offers free shipping on all orders within the U.S. Customers can also choose to pay for expedited shipping if they need their glasses sooner. International customers may be subject to additional shipping fees depending on their location.

Thinoptics Recent User Reviews

User Rating

5 stars

62

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Reviewer Name: Penko Minev

Review Submission Date: 2023-02-02

Review Title: Great service
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Review Description: Great product, generous client service. I made a mistake while ordering and got the wrong case - after explaining the situation, I was given a replacement at no cost. Thumbs up!

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Reviewer Name: Jae Lynn

Review Submission Date: 2023-02-02

Review Title: Great product and even better customer…
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Review Description: Great product and even better customer experience!

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Reviewer Name: Csaba Szijarto

Review Submission Date: 2023-02-02

Review Title: Fantastic customer service
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Review Description: Fantastic customer service! I was inattentive and ordered a wrong phone case (the plus size). After just few days of my e-mail I got an answer and they ensure me to send me a replacement at no cost!

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Reviewer Name: Kelly

Review Submission Date: 2023-02-01

Review Title: Great customer service
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Review Description: Had a problem with the first product I received and ended up losing the glasses from the case. Emailed customer service and told them I wasn’t sure if it was an issue with the case or just user error, and they immediately sent a replacement, no questions asked. Great customer service and also a great product despite the problem we had with it. Thanks Thinoptics!!

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Reviewer Name: Sarah Linkie

Review Submission Date: 2023-01-31

Review Title: I ordered the wrong magnification and…
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Review Description: I ordered the wrong magnification and the company was kind enough to send replacements in the correct magnification free of charge. Excellent product and customer service!

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Reviewer Name: Angelo Anthony Ferraro

Review Submission Date: 2023-01-24

Review Title: ThinOptics products are best in breed!
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Review Description: ThinOptics products are the best in breed. Easily stored based on their siz and width and great quality. I keep several pairs and use them in a variety of everyday lifestyle instances. The company is also an absolute pleasure to work with should there be any issues. they stand behind the product. No questions asked. For all these reasons I highly recommend their products.

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Reviewer Name: nick d

Review Submission Date: 2023-01-11

Review Title: my glasses had many small scratches in…
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Review Description: my glasses had many small scratches in them... I always keep them in the thin optics holder... the company was good enough to send me a new pair.. thank you very much

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Reviewer Name: customer

Review Submission Date: 2022-12-30

Review Title: These are awesome
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Review Description: These are awesome! Excellent customer support !!!!

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Reviewer Name: Ola Mohamed

Review Submission Date: 2022-12-29

Review Title: Super convenient!
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Review Description: Thin optics is the best. They really value their customers. I bought a pair which I totally love and carry around in my phone which makes it so convenient. When the bridge broke they sent me a replacement at no cost and apologized for not answering promptly. What more can you ask for!

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Reviewer Name: A. J. Sharp

Review Submission Date: 2022-12-26

Review Title: I want to give ZERO stars, but I can't.
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Review Description: I gave one star only because it won't let me give zero stars. I emailed three weeks ago asking about a replacement of a wallet case I bought years ago . . . the new version has a money clip on the outside, so it won't go in a wallet. I asked if I could get the old version. Three weeks, and not a peep from them (other than a nonsensical email telling me my "request has been updated"). I have sent four follow-up emails. Still nothing Just horrible.