Thirdlove User Reviews

Introduction:

Thirdlove.com is an online lingerie retailer that offers a variety of bras, underwear, and loungewear for women. The company is known for its focus on fit and comfort, using innovative technology to ensure that every garment is tailored to the individual needs of its customers.

Pros and Cons:

Pros: -Extensive size range, including half-sizes -90-day trial period for bras -Innovative fit technology for accurate sizing -Eco-friendly packaging -Free shipping on orders over $75 Cons: -Prices are higher than some competitors -Limited selection of styles and colors -Returns may be subject to a restocking fee

User Experience:

Thirdlove.com's website is easy to navigate, with clear categories for different types of products. The size finder and fit guide are helpful tools for finding the right size and style, and the customer reviews provide additional insights from other women who have purchased the same item.

Pricing and Value for Money:

Thirdlove's prices are higher than some other lingerie retailers, but the focus on fit and comfort makes it worth the investment for many women. The 90-day trial period for bras is a great value, as it allows customers to test out the fit and comfort of their purchase before committing to it.

Alternatives:

Some alternatives to Thirdlove.com include: -Aerie.com -SavageX.com -Trueandco.com

Customer Service:

Thirdlove.com offers responsive customer service via phone, email, and live chat. The company strives to provide personalized support to every customer, with representatives who are trained to help with sizing and style recommendations.

Product Quality and Selection:

Thirdlove.com offers a range of high-quality bras, underwear, and loungewear in a variety of sizes and styles. The use of innovative fit technology ensures that every product is tailored to the individual needs of its customers.

Website Usability:

The Thirdlove.com website is easy to navigate, with clear categories and helpful tools for finding the right size and style. The checkout process is straightforward, with multiple payment options available.

Returns and Exchanges:

Thirdlove.com offers free returns and exchanges within the US, with a restocking fee for returns that have been worn or washed. The company also offers a 90-day trial period for bras, allowing customers to test out the fit and comfort before making a final decision.

Promotions and Discounts:

Thirdlove.com occasionally offers promotions and discounts, particularly during major shopping holidays like Black Friday and Cyber Monday. Customers can also earn rewards points through the company's loyalty program.

Reputation:

Thirdlove.com has a strong reputation for its focus on fit and comfort, with many satisfied customers praising the accuracy of the fit technology and the quality of the products. The company has also received positive press coverage in major publications like Forbes and Glamour.

Payment Options:

Thirdlove.com accepts multiple payment options, including credit cards, PayPal, and Apple Pay.

Loyalty Programs:

Thirdlove.com offers a loyalty program called "Hooked Rewards," which allows customers to earn points for purchases and other activities. Points can be redeemed for discounts and other rewards.

Customer Reviews:

Customer reviews on Thirdlove.com are generally positive, with many customers praising the accuracy of the fit technology and the comfort of the products. Some customers have reported issues with returns and exchanges, but the company's responsive customer service helps to mitigate these concerns.

Community Involvement:

Thirdlove.com is committed to social and environmental responsibility, using eco-friendly packaging and partnering with organizations that focus on women's empowerment and education.

Shipping and Costs:

Thirdlove.com offers free shipping on orders over $75 within the US, with standard shipping rates starting at $5.99 for orders under $75. Expedited shipping options are also available at additional cost.