Users Voice for Threadbare

54% users rated Terrible
9% users rated Poor
0% users rated Average
0% users rated Very Good
37% users rated Excellent
Pie Chart Review Representation for Threadbare
Threadbare Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 1 4.4 4.9 1.1 1.4
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.9 4.1 4.8 1.3 1.4
Feb 2023 5 3 5 5 5 1.3
Mar 2023 2.6 5 5 5 5 5
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Detailed Threadbare Review by

Introduction

Threadbare.com is a popular online apparel store that offers a wide range of clothing and accessories for men and women. The website was launched in 2016 and quickly gained popularity due to its focus on quality products, affordable pricing, and great customer service. The website features a clean and modern design that is easy to navigate and offers a seamless shopping experience.

Pros and Cons

Pros:
  • Great selection of apparel and accessories
  • Reasonable pricing
  • Excellent customer service
  • Easy-to-use website
  • Free shipping on orders over $50
Cons:
  • Product quality varies
  • No loyalty program
  • Returns are subject to a restocking fee

User Experience

Threadbare.com offers an excellent user experience. The website is easy to navigate and features a clean and modern design that is visually appealing. The site also loads quickly, which is essential for an online shopping experience. The products are well categorized, making it easy to find what you're looking for. The checkout process is also straightforward, with clear instructions that guide you through each step.

Pricing and Value for Money

Threadbare.com offers excellent pricing, with most products being reasonably priced. The website also regularly offers promotions and discounts, which help to increase the overall value for money. Additionally, the free shipping on orders over $50 is an added bonus that helps to keep costs down.

Alternatives

There are many alternatives to Threadbare.com, including other online apparel stores such as ASOS and Zara. However, Threadbare.com stands out due to its focus on quality products and affordable pricing. The website also offers excellent customer service, which is a significant advantage over some of its competitors.

Customer Service

Threadbare.com offers excellent customer service. The website features a live chat option, which allows customers to chat with a customer service representative in real-time. Additionally, the website has a comprehensive FAQ section that provides answers to most common questions. The website also features a contact form, which customers can use to email the company with any questions or concerns.

Product Quality and Selection

The product quality on Threadbare.com varies depending on the item. Some products are excellent, while others are average. However, the website does offer a vast selection of apparel and accessories for men and women. The website features a variety of styles, making it easy for customers to find something that suits their tastes.

Website Usability

Threadbare.com's website is very easy to use. The website features a clean and modern design that is easy to navigate. The products are well categorized and easy to browse. The checkout process is also straightforward and easy to complete.

Returns and Exchanges

Threadbare.com accepts returns and exchanges within 14 days of the purchase date. However, all returns are subject to a restocking fee of 10%. The website provides clear instructions on how to return items, and the process is relatively simple.

Promotions and Discounts

Threadbare.com regularly offers promotions and discounts. Customers can sign up for the company's email list to receive updates on new products and promotions. Additionally, the website features a sale section that offers discounted products.

Reputation

Threadbare.com has a good reputation among customers. The website features many positive reviews, with customers praising the website's selection, pricing, and customer service. Additionally, the website has a high Trustpilot rating, which is a good indication of its reputation.

Payment Options

Threadbare.com accepts several payment options, including Visa, Mastercard, American Express, and Paypal. The website also features the option to pay with Klarna, which allows customers to pay for their purchases in installments.

Loyalty Programs

Unfortunately, Threadbare.com does not offer a loyalty program. However, customers can sign up for the email list to receive updates on new products and promotions.

Customer Reviews

Threadbare.com features many positive customer reviews. Customers praise the company's selection, pricing, and customer service. Additionally, the website has a high Trustpilot rating, which is a good indication of its overall customer satisfaction.

Community Involvement

Threadbare.com does not have any specific community involvement programs. However, the website does offer a vast selection of sustainable and eco-friendly products, which is a good indication of the company's commitment to environmentally responsible practices.

Shipping and Costs

Threadbare.com offers free shipping on orders over $50. For orders under that amount, shipping costs vary depending on the destination. The website provides clear information on shipping costs and estimated delivery times. Additionally, customers can track their orders online to stay up to date on their delivery status.

Conclusion

Overall, Threadbare.com is an excellent online apparel store that offers a vast selection of products at affordable prices. The website is easy to use, and the customer service is excellent. While the product quality may vary, the overall experience is positive. Additionally, the website features promotions and discounts regularly, which increases the value for money.

Threadbare Recent User Reviews

User Rating

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Reviewer Name: Olivia MacDonald-Parry

Review Submission Date: 2023-02-04

Review Title: Great customer service
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Review Description: I bought a lovely coat in the sale, unfortunately the lining ripped fairly early on. I got in contact with the team and they were super quick to reply and organise a replacement. They were friendly, responsive and the coat is lovely!

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Reviewer Name: Tracey Mullen

Review Submission Date: 2023-01-31

Review Title: Item returned and can't get my refund
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Review Description: Item returned and can't get my refund. Tried contacting via Instagram and email but getting nowhere.Stay clear....a company that'll take your money but won't refund you.

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Reviewer Name: Jessica Loomes

Review Submission Date: 2023-01-31

Review Title: Horrific
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Review Description: Horrific! Sent the item back over two weeks ago and they refuse to give a refund. Avoid at all costs. Will be reporting to trading standards. Dreadful customer service.

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Reviewer Name: Zahra Adamjee

Review Submission Date: 2023-01-28

Review Title: No order received poor customer service.
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Review Description: I had ordered multiple items and paid extra for next day delivery. No items have arrived, I have sent 8 emails with only two responses stating the same thing that they will investigate further and urgently. It has now been nine days since my order was supposed to arrive. I have paid for this order in full and I’m perturbed by the lack of communication and intent to resolve this situation.

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Reviewer Name: sham money

Review Submission Date: 2023-01-24

Review Title: Worst customer service ever ordered two…
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Review Description: Worst customer service ever ordered two items one did not fit So I returned the item it’s been three weeks and I still haven’t received my refund worst experience

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Reviewer Name: Miss Kate

Review Submission Date: 2023-01-24

Review Title: Ordered a few bits and I was very pleased
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Review Description: Ordered a few bits for me and my boyfriend.LOVED everything we got and the delivery was super fast. Would recommend

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Reviewer Name: Mark Bishop

Review Submission Date: 2023-01-20

Review Title: Worse company I've dealt with so far…
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Review Description: Worse company I've dealt with so far pay for next day delivery and hasn't arrived yet. The company always blame other people for their mistakes.

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Reviewer Name: Jennifer Bellis

Review Submission Date: 2023-01-17

Review Title: Wow what a great brand
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Review Description: Wow what a great brand. I ordered some ladies clothes for my holiday and absolutely loved the quality. The price for the product was so reasonable. Would definitely shop again. Thanks Threadbare

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Reviewer Name: Usama Ali

Review Submission Date: 2023-01-17

Review Title: Ordered a few things and was really...
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Review Description: Ordered a few things and was really happy by how quickly they arrived and the quality of the clothes. Was also the surprised by the decent prices so will be recommending to friends!

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Reviewer Name: Anoushka Mehan

Review Submission Date: 2023-01-16

Review Title: Fabulous product and brilliant service
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Review Description: Fabulous product and brilliant service. Would order again for sure! Loved my experience! The best quality of clothing for amazing prices!!